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Butts Farm

Butts Farm

4.3
out of 5
Ratings from 23 reviews
78% of guests
recommend
Cleanliness
4.0
Comfort
4.3
Condition
4.0
Location
4.9
Value
4.2
Customer
Service
4.6

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This stunning, Cotswold, Grade II listed barn conversion sleeps 10 across five bedrooms (+2 children on a double sofa bed) and has two en-suite bathrooms, a family shower room and separate WC. Downstairs twin room with adjacent W.C. suitable for guests with limited mobility. Features original beams, Cotswold stone walls, a wood burner fireplace and a spectacular open plan living-dining area with a vaulted ceiling. Special extras include an indoor ping pong table and a garden fire pit. Located in the pretty Cotswold village of Poulton, in walking distance of a popular local pub with country walks on the doorstep.

Mostly good but..

Review submitted on Wed, 27 Nov 2024
3.7
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
4.0
Condition
4.0
Location
4.0
Value
3.0
Customer
Service
3.0
It is a nice property, comfortable for us 6 adults and three small children.
We were dismayed to find that the property was stone cold when we arrived (as scheduled) at 4pm on a very cold winter's day! The instructions said it would be cosy and warm but in reality the timer setting was 4.30pm-8.30pm! Hopelessly wrong. Fortunately most of the family did not arrive for another hour or two by which time it was warming up downstairs, however, not upstairs for children's bedtime! The heating then stayed on during the night!
We were celebrating my wife's big birthday so were pleased to see that the inventory included flutes so we could do her justice with bubbly. However, the collection of glasses were a motley lot and didn't appear to have any flutes! Not a disaster but disappointing.
Sadly one of the kitchen chairs had a completely broken leg, fell off with moving it. This was obviously hidden by the previous people and not spotted in the cleaning and house check. Also in this category were the bulbs which didn't work (and there were no correctly-shaped replacements). Overall we enjoyed a good weekend but the care, checking and preparation for visitors did not meet our high expectations.



Bolthole Retreats replied 27 days ago
Thank you so much for taking the time to share your feedback about your recent stay at Butts Farm. We’re thrilled to hear that you enjoyed the property, though we’re sorry to learn about the areas that didn’t meet your expectations. We truly appreciate your comments, and we’ve passed them along to the owner and housekeeper. We understand that you were in touch with the housekeeper during your stay, and we’re happy to let you know that the light bulbs have been replaced, there are now 12 champagne glasses, and the kitchen chair leg has been fixed. We’re also sorry to hear that you found the property cold on arrival, and we’ve been assured that the heating system is now functioning as expected. We do hope to have the pleasure of welcoming you back to the Cotswolds in the future and thank you once again for sharing your thoughts with us.

Great location and space but in need of some TLC

Review submitted on Sat, 06 Jul 2024
4.2
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
4.0
Condition
3.0
Location
5.0
Value
4.0
Customer
Service
5.0
The accommodation is in a lovely quiet village not far from Cirencester. The village cafe at Priory Court was closed for refurbishment whilst we were there and the local pub (The Falcon) does not welcome dogs but we had some truly lovely meals out in local pubs a short drive away, e.g. The Bear in Cirencester, The Bell at Sapperton; The Crown at Ampney Brook.

The house just needs some TLC and it could be amazing. A kitchen cupboard knob was stuck on with blutak; the two toilet flush handles which I used did 360 degree turns. The flooring in the downstairs utility room was very unstable and covered by a rug. The blanket put over the seat of the large sofa was dirty. Some of the beds didn't have headboards.

Only one Asda liquid handwash was left with an inch of soap in the bottle for 8 people/6 sinks. Drawers did not fit properly. Instant coffee (not fresh coffee), and a pint of milk were left as a welcome.

The BBQ, which we didn't use, had used briquettes in it and there were a few dirty dishes in the dishwasher..

We did like staying in the house, based on its size and location. We just think it could be so much better, if a little bit of money was spent on refreshing it, plus toiletries and a proper welcome basket.

So we would recommend the property, just be prepared to take your own liquid soap and bread, butter, jam, snacks etc.



Bolthole Retreats replied 168 days ago
Thank you for taking the time to leave a review of your recent stay at Butts Farm. We are very glad to hear that you enjoyed your stay, however disappointed to read the points that you have raised. We have shared your feedback with the owner and housekeeper who wish that you had contacted them during your stay as they would have been happy to visit the property and has confirmed that these points will be looked at.

Lovely place for an unforgettable stay

Review submitted on Mon, 15 Apr 2024
4.7
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
3.0
Customer
Service
5.0
Our stay in Butts Farm was the most lovely experience. Adam welcomed us with some Easter bunnies for the children egg hunt and a very nice bottle of organic red wine for the grown ups. The farm is amazing, provides for the most comfort, the beds are amazing and the common areas make for the greatest shared activities, from ping-pong to puzzles and board games. The kitchen could be improved a bit (for example a couple of anti-adherent pans, and the lower drawer of the dishwasher needs to be fixed, as it derails when pulling out), but otherwise it is spacious and able to cater for the 11 of us with no problem. the living room is the space we used the most, with the fire lit to warm us, the sofas and blankets, the big tables for all the activities and the TV for a film in the evening.
I wish we visited the Cotswolds a bit later in spring, when the weather is a bit better and the trees have more leaves, but luckily the house was the highlight of the holiday.
It is pricey, and I think that paying all that money is worthier if you spend a lot of time in the house. If you are only sleeping there, maybe a bit too expensive.



Bolthole Retreats replied 252 days ago
Thank you for taking the time to leave a review of your recent stay at Butts Farm. We are very glad to hear that you enjoyed your stay. We have shared your feedback with the owner who has taken your comments regarding the kitchen onboard and will look into these. They have also let us know that the dishwasher has now been fixed.

Birthday Gathering

Review submitted on Sun, 12 Nov 2023
4.8
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
8 of us had a wonderful two-night stay at Butts Farm. Such a beautiful building and great location.
We also received fantastic customer service.
Would happily stay there again!
Thank you!



An great place to stay for an excellent family gathering

Review submitted on Sun, 15 Oct 2023
3.5
out of 5
Guest recommends this property
Cleanliness
3.0
Comfort
3.0
Condition
3.0
Location
5.0
Value
3.0
Customer
Service
4.0
We had a de stay at this charming holiday cottage. The picturesque surroundings made for a truly pleasant experience. The serene environment offered the perfect escape from the hustle and bustle of everyday life. We thoroughly enjoyed our time here and would recommend it to anyone looking for a peaceful getaway.



Beautiful cottage

Review submitted on Sun, 08 Oct 2023
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
A beautiful, well equipped and spacious cottage in a picturesque village. Lovely spacious living and dining room and, as a group of 9, we didn’t feel cramped, and a huge coffee table was perfect to sit around and play card and board games. Good secure back garden for dogs. Plenty of parking spaces. Falcon Inn, within walking distance, is a must. Lovely food and service. Would highly recommend and would come back. Only minor feedback is: it would be good to provide tea towels for the non-dishwasher items.



Celebrating 50years of marriage with children, and grandchildren.

Review submitted on Sun, 03 Sep 2023
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
We had a fantastic stay at Butts Farm, with all the family, 11 in total. Great location, easy to find, could also check in a bit earlier, which was very helpful. We also had flowers, card, wine and bubbly!!!!! Family came from Devon and Nottingham!



House suited us well

Review submitted on Sun, 21 May 2023
4.0
out of 5
Guest doesn't recommend this property
Cleanliness
2.0
Comfort
4.0
Condition
4.0
Location
5.0
Value
4.0
Customer
Service
5.0
Lovely property with good sized bedrooms. Well appointed kitchen and plenty of seating inside. Unfortunately whereas the surfaces were dusted, the cobwebs every where were terrible. It really wouldn’t take long to sort but every beam was coated with dust and cobwebs. They were even hanging from the tops of the curtains and every corner. It made the place feel dirty which was such a shame. Towels were also far from good, very hard and scratchy. The outside was lovely with plenty of parking but the weeds and grass really need sorting before guests. The weeds at the front were a foot tall! I would recommend the property if these things were sorted



From the owners Butts Farm replied more than 1 year ago
Many thanks for your review it is vital to us that we make our guests stay as enjoyable so it’s better for us to understand the good and the bad. We have owned the property as our family home for the last 30 years converting it from an agricultural barn. Some could think we are just lazy gardeners which you can be forgiven for so wildflowers could be thought of as weeds but the garden has always been managed for wildlife with no use of pesticides to encourage a diverse habitat. Cobwebs are a perpetual issue, unfortunately in this type of property and we apologise that we should have done another sweep of the beams etc. before your stay. Thank you again for your valuable feedback. The owners of Butts Farm.

Lovely house

Review submitted on Tue, 27 Sep 2022
4.2
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
3.0
Condition
4.0
Location
5.0
Value
4.0
Customer
Service
5.0
Lovely property great space!! Really special place to stay. Only issue was the master bed was unbareable to sleep in. I have reported this so may be sorted other than that equipment in kitchen was great, the housekeep was so easy to get hold of with any questions.



Bolthole Retreats replied more than 1 year ago
Thank you for your feedback. The owner has been made aware and will be looking into the issue you had with the bed.

Butts farm

Review submitted on Fri, 23 Sep 2022
1.8
out of 5
Guest doesn't recommend this property
Cleanliness
1.0
Comfort
2.0
Condition
1.0
Location
4.0
Value
1.0
Customer
Service
2.0
Butts Farm could & should be fantastic but in reality it was extremely tired & wasn’t true to the photos. On arrival the property was extremely unkept on the outside & needed smartening up! For the amount we paid - the property needed a deep clean throughout, we found other peoples hair balls on the carpets, damp beds, cigarette butts, dirty glasses left outside, unusable fire pit & the list is endless! We booked this to celebrate a big family occasion, very disappointed!
We also tried to contact the owner on 3 occasions, he still hadn’t replied.



Bolthole Retreats replied more than 1 year ago
The owner appreciated your feedback and as you are probably aware after speaking to him he will be addressing all of the points you raised. Thank you for bringing them to our attention so that they can be rectified.

Great family gathering venue

Review submitted on Sun, 17 Jul 2022
4.7
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
5.0
Condition
4.0
Location
5.0
Value
5.0
Customer
Service
5.0
We were a family of 10 attending a wedding at a nearby venue and Butts Farm was the ideal place, it was very comfortable and spacious especially when we all had to get ready, we enjoyed the next day relaxing and having a family barbecue in the garden in the evening. The house is well equipped, plenty of hot water for us all.
Poulton is a lovely friendly village, we watched the local team playing cricket and had a delicious breakfast at nearby Gilbertine kitchen cafe which is within walking distance.



Excellent

Review submitted on Wed, 22 Jun 2022
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
We loved this house. Great facilities, super comfortable and wonderful quiet and beautiful location. Would come here again



Lovely sunny celebration weekend

Review submitted on Tue, 24 May 2022
4.7
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
5.0
Condition
4.0
Location
5.0
Value
5.0
Customer
Service
5.0
A beautiful house to stay in which accommodated our family of 10 + toddler + 2 dogs perfectly. The secure garden was ideal for us all and our dogs
Some of the kitchen equipment could do with an update though and the children were disappointed to find that the table tennis net couldn't be clipped to the table.
There was also a bit of the stair gate missing but we had a wonderful relaxing time and were sad when it was time to leave



Bolthole Retreats replied more than 1 year ago
Hello Millicent, Thank you for your review. We are pleased to hear that you had an enjoyable stay and had lovely weather too. Kind regards

Perfect

Review submitted on Sun, 09 Jan 2022
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Can not recommend this place enough! It’s charming, spacious, well equipped and a lovely cottage feel. Really great communication and couldn’t have been more helpful. Will be back!!



Butts Farm, Poulton

Review submitted on Tue, 04 Jan 2022
4.0
out of 5
Guest doesn't recommend this property
Cleanliness
3.0
Comfort
5.0
Condition
3.0
Location
5.0
Value
3.0
Customer
Service
5.0
The house was ideal for Christmas and all the people staying there.
However, there were a number of shortcomings, especially in the kitchen where a number of items were unusable due to lack of cleanliness and rust. All the cutlery had to be cleaned before use and there was a limited number of same type glasses, especially wine glasses.[not enough for 12 people].
The location for us was perfect, and the rooms were relatively clean.



Bolthole Retreats replied more than 1 year ago
We're very sorry that you were not entirely satisfied with your stay. The owner will address the points that you have raised. Best wishes Bolthole Retreats

It was ok

Review submitted on Sun, 24 Oct 2021
3.2
out of 5
Guest doesn't recommend this property
Cleanliness
3.0
Comfort
3.0
Condition
3.0
Location
4.0
Value
3.0
Customer
Service
3.0
The property is excellently located. Unfortunately the heating barely works so it was very cold during our stay. The fire helped but was not enough to heat the property properly. There were also lots of cob webs. The water pressure was terrible and the water temperature very uneven. Overall I would rate the property as fair but it wasn’t the most comfortable stay.



Bolthole Retreats replied more than 1 year ago
Hi Hannah, Thank you for your review and feedback. We are sorry that you had trouble with the heating. We have checked and there are no faults reported. We have been informed that the dial just needed adjusting to lift the temperature. There is someone available to call should guests have any issues and they will be attended to-this is in the welcome guide which is the property and also your digital guest login. Best wishes Bolthole Retreats

Our stay at Butts Farm

Review submitted on Fri, 16 Jul 2021
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
We had the pleasure of staying at Butts Farm for four nights in June.We were a party of 8 adults and were very comfortable with the accommodation and facilities.We had some minor issues after the first night that were dealt with immediately and in such a friendly and professional manner.The weather stayed dry and we were lucky enough to be able to use the bbq.One thing to point out the two hobs are electric and was not easy to work out how to control.
All 8 of us would definitely recommend a stay at Butts Farm and we would definitely like to return in the near future.



Bolthole Retreats replied more than 1 year ago
Hi Rochelle, Thank you. Really pleased you enjoyed your stay. We hope to welcome you again in the future. Best Wishes BoltholeRetreats

Great Weekend Getaway for the family

Review submitted on Wed, 23 Jun 2021
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
4.0
Location
5.0
Value
5.0
Customer
Service
5.0
We used the property as a collection point for our wedding party and the venue had plenty of space for our family to come together in readiness for the next day. The accommodation is nicely laid out with plenty of places to sit and chat. The table tennis was fund. We were not able to enjoy outside because of the weather but there was plenty of room indoors. The wine on arrival was appreciated as was the provision to milk, tea, coffee etc. A really good place to stay particularly if you are a large family attending one of the nearby Wedding Venues - ours was Stone Barn. 3 bath/ shower rooms and separate toilet and washing facilities enabled everyone to get ready at the same time. The only extra thing that would have been helpful was a full length mirror. Also ours is a fairly tall family - so watch your head on arrival !! At least 4 of our party ended up with bumps.



BoltholeRetreats replied more than 1 year ago
Hi Susan, Thank you for your review and feedback. We are sorry to hear about the bumped heads, but are glad you were able to enjoy your stay. Kind regards, BoltholeRetreats

Beautiful, characterful and spacious barn

Review submitted on Sun, 13 Jun 2021
4.7
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
5.0
Condition
4.0
Location
5.0
Value
5.0
Customer
Service
5.0
The barn is every bit as attractive inside and out as the photographs suggest. We stayed on a very sunny and hot weekend, and the barn stayed nice and cool. There is a lovely shaded area in the garden, and we were able to sit out. The living and dining areas are very spacious and tastefully decorated. We ate breakfast in the kitchen, and ate dinner in the dining room, and on our 2nd evening were able to sit out in the garden for dinner. We had a lovely extended family stay



BoltholeRetreats replied more than 1 year ago
Hi Amanda, Thank you for your review and feedback - we are so glad you enjoyed your stay at Butts Farm. Kind regards, BoltholeRetreats

Super

Review submitted on Thu, 22 Apr 2021
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Great host and great cottage! The place is super cozy and very functional as well. Sunlight from the morning till sunset. All perfect, happy to go back there!



Perfect

Review submitted on Sun, 30 Aug 2020
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Brilliant trip for a bit of a wind down after a weird few months. Hosts very helpful and friendly, location while rural is not too far from needed amenities, everything clean and tidy. We couldn’t have asked for much else. Thanks!



Butts Farm

Review submitted on Mon, 24 Aug 2020
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
4.0
A lovely place which was perfect for our group. The house was a lovely layout and very spacious. The garden would have been a nice space to sit if the weather was a bit nicer. The property has a cricket field at the back which is a great plus.
The only downside was the £500 pre authorised deposit which after a week I still haven’t yet received.



Butts Farm

Review submitted on Mon, 10 Aug 2020
3.0
out of 5
Guest doesn't recommend this property
Cleanliness
2.0
Comfort
2.0
Condition
2.0
Location
5.0
Value
3.0
Customer
Service
4.0
Preface: we had a lovely week. The village and position of the house were both lovely: peaceful and pretty, and the house is spacious and in some respects absolutely delightful, and *in some respects* well-equipped. There were two problems: (a) the house did not provide in some instances what was indicated in the description, nor what would normally be expected in 'luxury' accommodation. (Although the house is not explicitly described as 'luxury', Bolthole Retreats' website implies that all their houses are 'luxury'.) And (b) it was not clean. Given the current coronavirus circumstances, and the fact that we had paid an additional £200 'corona-clean' this does not seem good practice.
Details are:
- The dishwasher did not work. It just moved the muck around. This was not surprising as the model was ancient - possibly even older than the 1992 house conversion. There was no dishwasher salt or rinse-aid. I cleaned the filter but it was a lost cause.
- One of the double beds was *not* a standard size, despite being described as such in the brochure. It was a small double at best.
- The oven was too small for a house providing accommodation for 8 adults (and provision to sleep 10). It only had one shelf. Luckily we were only 6 adults but even so we had problems.
- The showers were significantly substandard and old.
- It was not cleaned properly. Given that the website made great play of the fact that properties were supposedly cleaned and then specially disinfected, this was worrying. Plates were dirty – that is, completely unwashed up! Stacks of plates with smears of cake (and birthday sprinkles on them) had been put away untouched. Cutlery was not clean (plus the cutlery drawer is a jumble of cutlery which just falls out of the back). Bins (under the bin bags) were dirty, the apron was unwashed. We found a dirty make-up wipe in a sideboard, yoghourt wrappers and food under the sofas. The TV remote was dirty.
- There were no supplies of antibac spray or wipes for surfaces (except some hand gel), and very insufficient supplies of handwash.
- The towels supplied were really damp. They had been folded and put on the beds before being properly dried.
- The property (the garden especially) had a general feeling of being uncared-for. We were not expecting a manicured garden, but the ‘patio’ was not really suitable; there were old crusts on the bird table; a tatty old buddleia obscured the kitchen window; planters with just weeds in … I could go on.
- Other more minor gripes include no salad bowl/server; no breadbasket; no plastic cups or boxes; no mirror in the upstairs bathroom. And so on.