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Whileaway Lodge

Whileaway Lodge

4.7
out of 5
Ratings from 30 reviews
93% of guests
recommend
Cleanliness
4.8
Comfort
4.7
Condition
4.6
Location
4.9
Value
4.6
Customer
Service
4.7

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A spacious, dog friendly lodge, complete with country views and a private hot tub.

Whileaway Lodge

Review submitted on Thu, 11 Apr 2024
4.5
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
4.0
Condition
4.0
Location
5.0
Value
4.0
Customer
Service
5.0
The lodge is very nice, with everything needed for a family break. The lounge and kitchen are very comfortable leading on to a private balcony. The double bed has seen better days which lead to a couple of uncomfortable sleeps and the TC did link to the internet which meant we could not enjoy any films. The hit tub was ‘‘twas the star of the show and thoroughly enjoyed by all the family.

What made you choose this particular lodge?
Lounge kitchen layout and dog- but would not choose again due to uncomfortable mattress on double bed





A lovely lodge and hot tub !

Review submitted on Tue, 02 Apr 2024
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
This is a really nice place to stay with friendly and helpful staff. The lodge is well located and is modern and comfortable with plenty of equipment. The welcome pack for ourselves was lovely - and the dog enjoyed his too . The hot tub was superb and despite the weather we had ample use of it .
Another plus were the games at the lodge which kept us amused through the rainstorms . We love cheddar and this lodge is superb .

What made you choose this particular lodge?
The facilities and being dog friendly





Happy holiday happy dog

Review submitted on Sun, 24 Mar 2024
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Very enjoyable place to stay quiet and relaxing hot tub amazing every thing we needed was there will be back

What made you choose this particular lodge?
As it's dog friendly





While away Lodge

Review submitted on Thu, 21 Dec 2023
4.3
out of 5
Guest doesn't recommend this property
Cleanliness
5.0
Comfort
5.0
Condition
3.0
Location
4.0
Value
4.0
Customer
Service
5.0
This was our 6th time visiting Strawberryfields we love the area and the site.
The lodge was very clean and comfortable but the external doors onto the decking need attention very difficult to close and gaps at the top of the door which we had to pack with paper to stop the draft.
The decking was very slippery, appreciate it was winter but not good.
The area where the rubbish bins and the back of the Cider Barn let the site down attracting vermin.


What made you choose this particular lodge?
The lodge we chose had issues with the boiler so booking was changed to the lodge





Lucy replied 43 days ago
Thank you for your review and feedback, your points have been noted and investigated. We hope to welcome you back again.

While Away Lodge

Review submitted on Tue, 26 Sep 2023
4.2
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
4.0
Condition
4.0
Location
5.0
Value
4.0
Customer
Service
4.0
Great location for exploring Chedder and Wells. Lodge clean and tidy with everything you need .Spa and outside area , a great space to relax .
Only negative the bed was lumpy and pillows.to soft.

What made you choose this particular lodge?
Dog friendly .





Lucy replied 189 days ago
Thank you for our review and feedback - it has been passed on to the relevant teams. We hope to welcome you again.

Family holiday

Review submitted on Sun, 17 Sep 2023
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
We had a family holiday , hiring 4 lodges in a row , everyone had a great time .
Each lodge was clean, comfortable and decorated and equipped to a very high standard .
Would have no hesitation recommending to friends and family .

What made you choose this particular lodge?
Recommended by family member





Lucy replied 189 days ago
Thank you for such a lovely review! We hope we can welcome you back again in the future.

Lovely spacious lodge, maybe need upgrade of mattress/ pillows

Review submitted on Mon, 05 Jun 2023
4.5
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
3.0
Condition
5.0
Location
5.0
Value
4.0
Customer
Service
5.0
Lovely spacious lodge with good facilities and outside space with hot tub.
Good location and base for exploring Somerset.
Beds and pillows were a little uncomfortable.
We are used to blackout blinds / curtains at home so rooms were very bright to wake up too without these.

What made you choose this particular lodge?
Internet search





Lucy replied 316 days ago
Thank you for your review and feedback. Beds are a tricky one as it is all down to personal preference and this is the first review we have had to say that they are uncomfortable. We will of course get keep this in mind and ask for feedback of future guests. We are pleased you had a lovely stay over all and hope we can welcome you back one day.

5 star luxury xx

Review submitted on Wed, 24 May 2023
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Brilliant stay , my 3 rd time here and every time it’s 5*. Very clean and Easy to book and great communication ,

What made you choose this particular lodge?
Stayed before





Lucy replied 316 days ago
Thank you for such a great review! We really appreciate it and hope to welcome you back for a 4th visit soon.

Great low key winter break

Review submitted on Thu, 08 Dec 2022
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Dispite the weather we had a cosy time in Somerset.
The park was well laid out, lodge easy to find. Well equipt with all we needed.
The heating was on, lots of hot water.
Short car drive to the shops, great walks and views.
Able to relax afterwards in the hot tub



Lucy replied more than 1 year ago
Thank you for such a wonderful review, we really appreciate it. We hope we can welcome you back.

Summer holiday break for two. To relax and unwind

Review submitted on Mon, 03 Oct 2022
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Lovely stay at the while away lodge. Perfect spot to relax and unwind, hot tub was fab. Will book again. Beds comfy bathrooms perfect no problem if space needed as nice and big showers.



Lucy replied more than 1 year ago
Thank you for a wonderful review! We hope to welcome you again.

Relaxing Holiday

Review submitted on Sun, 04 Sep 2022
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Highly recommended if you want a peaceful break and this is the place to stay.
The lodge was beautifully designed with Everything you need , our favourite part was the hot tub .
Our dogs throughly enjoyed their stay.
We will certainly be coming back next year



Lucy replied more than 1 year ago
Thank you for a wonderful review! We hope to welcome you back.

Dog Owners Dream Stay

Review submitted on Wed, 31 Aug 2022
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
4.0
Customer
Service
5.0
We loved our stay at Whileaway Lodge, considering it is a pet friendly accommodation, you would never believe other dogs have ever stayed at the lodge previously to us as it was so spotlessly clean, didn't find a stray hair anywhere. The decking was secure enough with no pooches escaping. It had all the mod cons of a modern kitchen, was spacious and airy. We stayed on the hottest week of the year so had all the windows and doors open and felt completely safe ( Our dogs would have barked mind) The cider bar was an added bonus, a great cheery crowd. We loved it so much we've booked to a return stay



Lucy replied more than 1 year ago
Thank you for a wonderful review! We look forward to welcoming you back.

Lovely Stay

Review submitted on Sun, 05 Jun 2022
4.5
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
4.0
Location
4.0
Value
4.0
Customer
Service
5.0
Excellent accommodation and in a good location for visiting local sites. Very clean and had everything you needed (except a bottle opener!!) Would definitely stay again.



Lucy replied more than 1 year ago
Thank you for your lovely review. I have noted the bottle opener and will get one in there asap, thank you.

Everything we wanted.

Review submitted on Sun, 15 May 2022
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
The lodge was clean and spacious and everything you could need was there. Great location for walks and days out. Cheddar Gorge isn't even ten minutes in the car. Our four year old loved it too. Hot tub was amazing in the evenings and the Cider Barn is brilliant food or drinks and right on site. Would love to stay again.



Lucy replied more than 1 year ago
Thank you for your 5* review, it means a lot to the team. We would love to welcome you back.

A lovely second stay

Review submitted on Sun, 08 May 2022
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
A lovely second visit to Strawberryfield- such a great place to stay with great walking and bird watching.
The lodge was fantastic and in such a great location. We’ll be back I’m sure.



Lucy replied more than 1 year ago
Thank you so much for a great review! We hope to welcome you back.

Beautiful setting. Lovely chalet

Review submitted on Wed, 27 Apr 2022
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
4.0
Customer
Service
5.0

Amazing chalet. Close to cheddar gorge and yes Mendip hills. Beautiful scenery. Beautiful accommodation



Lucy replied more than 1 year ago
Thank you for your lovely review. We are so pleased you had a great time. We hope to welcome you back in the future.

Excellent stay

Review submitted on Sun, 10 Apr 2022
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
It was a very lovely lodge everything was nice and clean we felt really comfortable. Would definitely recommend it. Going to book it again very soon.



Lucy replied more than 1 year ago
Thank you for your kind review! We look forward to welcoming you back.

Another brilliant stay

Review submitted on Wed, 23 Feb 2022
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
This is our third stay at Strawberry field park - each time we have had a different lodge. We love it here - lodges are all amazing. Very clean and well equipped and all with a great hot tub. The only problem is they get booked up - especially for the school holidays! I’m torn between telling everyone how great it is and wanting to keep the place a secret!! We will be back again!



Lucy replied more than 1 year ago
Thank you for such a wonderful review, we really appreciate it. We look forward to welcoming you back! See you soon

Please power hose or just sweep decking in winter

Review submitted on Thu, 23 Dec 2021
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
4.0
Location
5.0
Value
5.0
Customer
Service
5.0
The lodge itself is worth a 5 for condition but the decking area was rather untidy with leaves and so slippery in places algae especially by the bedroom door that’s why I just give a 4 but a beautiful lodge overall



Lucy replied more than 1 year ago
Thank you for your review and feedback - this has been dealt with by the maintenance team and we are looking into a longer term fix. We hope to welcome you again.

Wonderful family break

Review submitted on Mon, 09 Aug 2021
4.2
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
4.0
Condition
3.0
Location
5.0
Value
5.0
Customer
Service
4.0
Had a wonderful week away with the family at strawberry field park. Excellent location, really private luxurious accomodation. Had an issue with the fridge which took the shine off slightly, but we know this will be fixed for the next guests who stay. Would highly recommend this park to anyone.



Whileaway Lodge

Review submitted on Sun, 20 Jun 2021
3.5
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
4.0
Condition
3.0
Location
4.0
Value
3.0
Customer
Service
3.0
We enjoyed our stay at Strawberryfield Park but we feel that some things need doing to make first impressions better, the entrance to the park still looks like a building site, the roads are very poor especially when walking on them.
The bushes outside our lodge were overgrown and needed cutting back, aswell as the weeds growing through the decking.
The decking was only secured by a loose piece of wood acting as a gate which we had to prop up to stop our dog escaping, when we booked the lodge we were assured it was fully enclosed and secure, we asked for the gate to be fixed but nobody came to do it.
We think it could be a lovely place to stay but just needs some things doing first.



Really enjoyed our stsy

Review submitted on Wed, 26 May 2021
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
4.0
Customer
Service
5.0
Really enjoyed our stay at Whileaway lodge for a long weekend.
As stated on the information the lodge was dog friendly and a lovely base to visit Cheddar Gorge. Would highly recommend.



Excellent again

Review submitted on Sun, 16 May 2021
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
4.0
Excellent stay. Great for the children and the dog. Very comfortable and spacious. Well resourced. Lovely touches of luxury. We will be back again! Thank you



Great place to stay

Review submitted on Sun, 09 May 2021
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Fantastic place to stay , really clean and spacious Lodge with excellent hot tub . Perfect place to relax and rewind. We will be back



EPIC

Review submitted on Wed, 05 May 2021
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
We stayed in Deer Leap and cannot recommend enough.
So simple to check in and out and the place was so spotless and well equipped.
Really relaxing and totally brilliant.
xx



Amazing relaxing break!

Review submitted on Sun, 18 Apr 2021
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
This is our second time staying at Strawberryfield Park since we absolutely loved it the first time and it did not disappoint. We stayed in Whileaway and it had everything and more that we needed. The lodge was spotless and we had a lovely view. The location is perfect, Wells town and Cheddar Gorge are just a short drive away with beautiful scenic views! We will definitely be coming back for a third time, thank you so much!



Great lodge in a fab location with a lovely hot tub, just a big problem with the oven

Review submitted on Wed, 28 Oct 2020
3.8
out of 5
Guest doesn't recommend this property
Cleanliness
4.0
Comfort
3.0
Condition
3.0
Location
5.0
Value
5.0
Customer
Service
3.0
This weekend was booked as a celebration for my best friend for getting the all-clear on a horrendous case of leukaemia that she had battled for nearly a year. We’ve visited Strawberry Field before so were confident at how great the stay would be.

This visit was still good but we had one big issue that 100% needs fixing before anyone else is allowed to book at Whileaway Lodge. On arrival on the Friday evening, we realised our oven wasn’t working. The oven would come on but wouldn’t warm up. We left it over 2 hours trying to work it out ourselves, trying all the settings, waiting for the oven to warm up, etc. but due to how hungry we were getting and how unacceptable we felt this was, we decided we needed to call Mike (the emergency contact in the pack) to try and get some help. Mike explained that he couldn’t come and help us right away as he was busy but did offer to send us some complimentary pizzas from the Cider Barn to apologise. We were really grateful but by this point it was 9:30pm and were past the point of eating. The oven not working affected our plans and we ended up losing the food we tried to cook. On Saturday morning, we all tried again to understand why it wasn’t working but still no luck. I text Mike at about 8:30am to explain it still wasn’t working. Mike didn’t respond but by about 11am, a young boy turned up asking if he could look at it. The boy immediately told me that this was the third time he had come to look at this oven and that we weren’t the only people who couldn’t get it to work, and that really a proper engineer needed to look at it. At this point I was pretty disappointed that we’d been allow to stay, when this was clearly a long standing issue. The boy was having a look for us and managed to get it to work, however you couldn’t use any setting, any timer and it was a fiddly job to spark the oven. Concerningly there was a naked flame present at the bottom and it stunk of gas but he told me that’s the only way we could use it. We planned to cook in the lodge on Saturday lunchtime but couldn’t get it work again and by this point were pretty annoyed about it - another meal we couldn’t have. On Saturday evening we spent about 45 minutes trying to get it to work again, and luckily it started to warm up. We only cooked fresh pizzas but within 5 minutes one of the pizzas was completely charcoal and wasn’t edible. The other two pizzas were in for almost half an hour and still soft, but due to this being our dinner, we made do but was not happy. On Sunday we decided that we couldn’t waste the time on getting the oven to work, for it to not cook our food properly or burn it, so booked to go for a roast elsewhere. The whole shine of the weekend was taken away by the constant problems we had with the oven, and I know it’s only one thing but when you plan to have a relaxing weekend not doing much, spending lots of money on food to take and cook, it was really disappointing. The service from Mike and the young boy on Friday and Saturday was ok, but not once did either of them check on us to see if it was ok after the visit on Saturday morning. The only reason we didn’t complain more was because the boy told us that he basically had no other solution than the weird way of getting it to heat up.

The lodge itself was lovely, had a well-equipped kitchen area, bedrooms were good and having two bathrooms was also fab. The hot tub was a perfect edition and we really enjoyed using it. We had no complaints at all on our last stay here, but this time the oven really did disappoint us and caused us to lose food and money, aswell as having to adjust our plans for the weekend, so it would unfortunately make me question booking Strawberry Field Park again.



Great Lodge in a beautiful location

Review submitted on Thu, 22 Oct 2020
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Whileaway is the perfect location for both you and your dog. A safe space, spotlessly clean, and very relaxing with all your creature comforts. Enjoy the hot tub first thing in the morning or after dark when the outside temperature has dropped to single figures. And its the perfect location to enjoy the surrounding area. I would recommend Strawberry Fields to everyone looking for a little piece of heaven in these weird COVID times.



Clean, Tidy & Enjoyable

Review submitted on Mon, 21 Sep 2020
4.7
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
4.0
Customer
Service
4.0
Our time at Whileaway lodge was characterised by a general sense of relaxation due to the cleanliness of the venue and serene nature of the Strawberryfields site.
We had first seen strawberryfields via it's instagram page but were slightly disappointed to find that whileaway lodge did not possess a bath, as was shown on instagram. This was surprising considering the price but is a minor complaint from an overall lovely stay.



Excellent service

Review submitted on Wed, 12 Aug 2020
4.5
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
4.0
Customer
Service
4.0
Really helpful staff, great location, enjoyed our stay a great deal would highly recommend to others