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Birch Tree, Emsworth

Birch Tree, Emsworth

4.2
out of 5
Ratings from 3 reviews
100% of guests
recommend
Cleanliness
4.7
Comfort
3.3
Condition
4.3
Location
5.0
Value
4.3
Customer
Service
3.7

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Set just outside of Emsworth town centre and backing onto fields with lovely safe walks to Westbourne, this beautifully refurbished three bedroom home is the ideal spot for you to explore this area.

Very comfortable, well-appointed house in a quiet yet convenient location with very responsive hosts

Review submitted on Sun, 31 Dec 2023
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
4.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Birch Tree is very comfortable and ideally situated in a quiet residential area, yet close to the coast, the A27, and all amenities.

The three bedrooms are a good size with very comfortable beds. The ground floor office is excellent if you have to work while visiting. Having two bathrooms, one on each floor, is also very convenient. The washing machine and tumble drier in the downstairs bathroom are great additions.

We were delighted that the kitchen had everything you could wish for - full-sized appliances, including a brand-new dishwasher, a double oven stove, a microwave, and even a DeLonghi coffee machine.

The open-plan living area was cosy and comfortable, although perhaps changing the sofa for a larger L-shaped one would benefit bigger groups staying as it only seats three. That said, it is a lovely room.

Outside are two generous off-road parking spaces. The small rear garden was tidy and ideal for our dog.

The hosts were very welcoming and responsive to our questions. They even provided a festive gift and a Christmas tree!
We would be delighted to stay here again in the future.



Henry Adams Holiday Cottages replied 116 days ago
Thank you for your kind review of your recent stay at Birch Tree. We are delighted to hear that you found our property comfortable and conveniently located. We appreciate your compliments on the bedrooms, bathrooms, and kitchen amenities. We will certainly consider your suggestion regarding the sofa in the living area, and we are glad that you still found the room cozy and comfortable. Thank you for mentioning our off-road parking spaces and the small rear garden, which we strive to maintain for the convenience of our guests. We are thrilled to know that you felt welcomed and had a great experience. We hope to have the pleasure of welcoming you back to Birch Tree in the future.

Disappointed with certain features & your curt response to our complaint

Review submitted on Thu, 24 Aug 2023
3.3
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
2.0
Condition
4.0
Location
5.0
Value
3.0
Customer
Service
1.0
As per our email the property lacked comfortable seating for 6 people contrary to the property desciption. Also no shelves or chest of drawers in both main bedrooms so we had to keep our clothes in a suitcase for the week. Both these are to be expected if the house is to be rented by 6 people.
When the owner emailed us half way through our stay to welcome us to the property we also raised the above issues but received no response at all!
There was no outside seating &table for eating- just a couple of deck chairs.
The property inside is lovely & also spacious. & the location perfect for visiting family so hopefully the above issues will be resolved if we choose to book again




Henry Adams Holiday Cottages replied 247 days ago
Thank you for taking the time to leave your review. I'm very sorry that you felt dissatisfied with our response during your stay .We absolutely appreciate your feedback and will always take criticism constructively. The items you wanted at the time were not possible to get chosen and delivered so quickly. We feel the property is represented well by the photographs presented. There is nothing promised that isn't there. We understand you felt there should be further items of further furniture in the property and this has been noted and will be considered. Once again we appreciate your feedback.

Holiday with family

Review submitted on Sun, 13 Aug 2023
4.5
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
4.0
Condition
4.0
Location
5.0
Value
5.0
Customer
Service
5.0
Nice location, very quiet. Could have done with a mirror on the dressing table I had use the one in the bathroom. Not ideal for drying my hair.



Henry Adams Holiday Cottages replied 258 days ago
Thank you for taking the time to leave your review. That's a really good idea to get a mirror in the bedroom. We will suggest it to the host right away. We are so pleased you enjoyed the location.