Lovely location, shame about the room and service!
Review submitted on Thu, 30 Jun 2016
out of 5
Guest doesn't recommend this property
Sorrento is great, the apartment is ideally located just out of the hustle and bustle of the centre along a lovely street with great wine bars and restaurants. The apartments look great from the outside and the grounds are lovely. Unfortunately the room we were given didn't look like the pictures on Airbnb which is where we made the booking. They've taken pictures of the best bits of all of the rooms and made it look like one. The main reason we booked this room was because of the large terrace with the lovely furniture on it. It didn't have any of that. None of the finishing touches you see in the pictures. Also it wasn't very clean, the fridge didn't work so we couldn't keep anything cold, there was only 2-3 mins of hot water. The room wasn't terrible but not what we booked and not cheap at £120 a night. Worse of all the was service. The people were rude, wouldn't even provide ice for us to make cold drinks in the room! They didn't fix the fridge and gave us some rusty old deckchairs for the terrace. Everything was too much trouble. Very disappointing. Love Sorrento but I wouldn't recommend this place and definitely wouldn't go back.