This is one of those "I could live here" places. Felt at home from the off. Which is even better, given the last minute personal issues we faced before setting off. Warm and comfy. It suited our needs for the 3 nights we were there. Ideally situated for shops, restaurants cafes etc. Big Supermarket was a short walk as well. Surprisingly quiet given the location. Note: We had no problems, but, the living areas are 2nd & 3rd floor. So you have to go down a level Everytime you go out. The ground floor is a large entrance, with lots of storage for cases, prams, wheel chair etc. there's a toilet and a TV sitting area. This level is colder than the living parts. But I bet in summer it's nice and cool to sit in. Maybe a couple of extra small chairs wouldn't go amiss.
Will definitely be coming again.
David from Wigan stayed at 30A Monkgate for 3 nights in December 2023
Cheated by StaysYork
Review submitted on Thu, 21 Sep 2023
2.0
out of 5
Guest doesn't recommend this property
Cleanliness
2.0
Comfort
2.0
Condition
2.0
Location
4.0
Value
1.0
Customer Service
1.0
StaysYork took our full payment and did not allow us to access the property on our check in date. We paid for a stay starting on 27 August 2023, and were not given the check in information until the next day, with no apologies or reimbursement for the night we could not use (£114 per night). 27th August was a Sunday, their phone lines were unavailable and we had to pay for an expensive last-minute hotel night as we didn't have the access information to the property.
I have sent over 10 emails to their staff members and even visited their office in person to seek reimbursement, and have received NO response from them. This is a disgrace and we feel cheated, and horribly neglected by the staff and management at StaysYork. I have booked their properties on several occasions and feel shocked to be treated with us disregard. I will never use their services again.
Saba from stayed at 30A Monkgate for 13 nights in August 2023
Stays York replied 242 days ago
Thanks for your review. We are really sorry to hear that you had an issue with check-in. As discussed when you came into the office, we had reimbursed the amount owed to you, which you had not seen enter your account before leaving this review. Thank you for choosing Stays York and we hope to have the opportunity to welcome you back soon.
York break
Review submitted on Mon, 27 Feb 2023
4.7
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
4.0
Customer Service
5.0
Our 5th. stay at this fantastic property, ideally situated minutes from the city walls, with a supermarket close by. Perfect place for visiting York!
Guest from Whitstable stayed at 30A Monkgate for 7 nights in February 2023
Visiting York.
Review submitted on Mon, 31 Oct 2022
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer Service
5.0
Ideal location just 2 minutes walk to the city. Off-road parking space and a supermarket nearby. Our 4th. stay at this property and will definitely be back!
Stephen from Whitstable stayed at 30A Monkgate for 7 nights in October 2022
30a Monkgate
Review submitted on Tue, 15 Jun 2021
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
4.0
Customer Service
5.0
Our second stay, we have visited York many times before and this is now our favourite property, ideally located just outside the city walls. Would definitely recommend!
Stephen from Whitstable stayed at 30A Monkgate for 7 nights in May 2021
Stays York apartment
Review submitted on Wed, 11 Nov 2020
3.0
out of 5
Guest recommends this property
Cleanliness
3.0
Comfort
3.0
Condition
3.0
Location
3.0
Value
3.0
Customer Service
3.0
It was very homey and comfortable, I really enjoyed my stay there and I would be sure to use stays York again
Somto from Yorkshire stayed at 30A Monkgate for 9 nights in October 2020
great location
Review submitted on Fri, 13 Mar 2020
4.5
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
5.0
Condition
4.0
Location
5.0
Value
4.0
Customer Service
5.0
this townhouse is in a excellent location with good facilities, easy walking distance to all attractions and plenty of choice for restuarants and pubs.
Alex from Kelty stayed at 30A Monkgate for 5 nights in March 2020
