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316 Westgate

316 Westgate

4.7
out of 5
Ratings from 16 reviews
100% of guests
recommend
Cleanliness
4.8
Comfort
4.6
Condition
4.9
Location
4.9
Value
4.6
Customer
Service
4.7


This is a very comfortable, well thought out, two bedroom, two bathroom apartment. Everything that you will need for a base from which to enjoy York and the surrounding area - whether by car or by train this apartment is ideal!

Westgate, York

Review submitted on Thu, 07 Nov 2024
4.5
out of 5

Guest recommends this property
Cleanliness
4.0
Comfort
5.0
Condition
4.0
Location
5.0
Value
4.0
Customer
Service
5.0
A well equipped apartment in the centre of York, with everything you need for a short stay. Despite its central location, building and area very quiet.

Guest from York stayed at 316 Westgate for 3 nights in November 2024


Good parking - Great Location

Review submitted on Sun, 20 Oct 2024
4.0
out of 5

Guest recommends this property
Cleanliness
4.0
Comfort
2.0
Condition
5.0
Location
5.0
Value
3.0
Customer
Service
5.0
First, the communication and assistance we received from the team at Stays York was perfect and more than expected when we could not find the office, so they came to us. If we could suggest that not so much documentation be sent beforehand as having to print it is costly. All we needed to know for arrival was where to collect the keys, where to park and how far the parking is from the front entrance. The information/welcome guide once in the apartment is thereafter sufficient.
As far as the apartment is concerned; it was more than adequate but extremely cold on arrival. The welcome guide instructed not to change the temperature as it would automatically come on depending on the outside temperature. This was not the case; several hours later after sitting with blankets we did change the temperature. However, we had to continually turns them up before they kicked in. Consequently we slept the first night with an additional duvet. Can we suggest that someone puts on the heating at least half a day before arrival as when an apartment is left empty for more than a week it takes too long to heat up.
Other guests should be aware that it is not a quiet apartment, due to proximity to the rail station and Postal sorting depot. Only bedrooms 1 and 2 each have a window and the blinds are inadequate to block out the light; in fact the 2nd bedroom window is into the corridor of the building so the lights were on all night. Location and parking perfect but park in front to unload as it is quite a walk with suitcases. Condition of the apartment super. Cleaning - we found a large dog chew under the dining table? The main bathroom drain had not been cleaned for quite a while, so the smell was very unpleasant. Without the right products I cleaned it the best I could. Some of the cutlery had not been washed properly and the inside of the drawers had crumbs.
Sorry our feedback is late but we only returned to Luxembourg yesterday and had not access to a PC whilst away.


Hans Joachim from Schwebsingen stayed at 316 Westgate for 2 nights in October 2024


Great location

Review submitted on Fri, 11 Oct 2024
4.7
out of 5

Guest recommends this property
Cleanliness
5.0
Comfort
4.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
4.0
Lovely apartment, clean, well appointed, had most of what we needed. Very easy walk into town. Quiet apartment block and heard no outside noise. Helpful concierge in the flats too. Two minor points, WiFi was terrible, gave up and used mobile in the end. And the double bed in the 2nd bedroom was really squeaky.

Amanda from Caterham stayed at 316 Westgate for 4 nights in October 2024


A nice welcome to York.

Review submitted on Tue, 16 Jul 2024
5.0
out of 5

Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Nice apartment, comfortable, clean and tidy. Very convenient to walk into the centre of York or have a walk along the river Ouse weather permitting. The apartment was well equipped with everything and the welcome pack of tea, coffee etc. was appreciated.
As we arrived on a Sunday we were greeted by Brian and his wife who were both very helpful which was much welcome after a long and tiring journey. All in all a very enjoyable holiday.


Pauline from Milford Haven stayed at 316 Westgate for 6 nights in July 2024


316 Westgate

Review submitted on Sun, 30 Jun 2024
4.2
out of 5

Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
4.0
Location
4.0
Value
4.0
Customer
Service
3.0
A comfortable stay.
We had an issue with the key fob for the secure car park. It wasn't in the apartment when we arrived on Saturday 15th June. I needed to make other arrangements to park my vehicle securely overnight.
The following morning I contacted Stays York. The lady on duty was very apologetic and she delivered the fob to the apartment about an hour later.
A very comfortable stay and very convenient for catching our train on Tuesday 18th June.


Stephen from York stayed at 316 Westgate for 3 nights in June 2024


York weekend visit

Review submitted on Sat, 25 May 2024
4.7
out of 5

Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
4.0
Customer
Service
4.0
Extremely clean and comfortable property. Well located easy access into the city. Near everything yet quiet.
Picking up keys from office in the city very difficult re parking as we had a car with us. Keysafe would have been better. Also wrong flat number on key fob created confusion


Guest from Northolt stayed at 316 Westgate for 3 nights in May 2024


Exploring York

Review submitted on Sat, 25 May 2024
4.5
out of 5

Guest recommends this property
Cleanliness
5.0
Comfort
4.0
Condition
5.0
Location
5.0
Value
4.0
Customer
Service
4.0
Perfect position for exploring York. Parked the car in secure area and left it there until we left. Vey tastefully decorated apartment. Well equipped kitchen. Quiet despite being near the station.

Diane from Cheltenham stayed at 316 Westgate for 3 nights in May 2024


Fantastic, comfortable apartment

Review submitted on Mon, 19 Feb 2024
5.0
out of 5

Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Great location, fantastic facilities and very comfortable. We will definitely book another stay soon!

Anita from Wolverhampton stayed at 316 Westgate for 3 nights in February 2024


Best Possible location; I appreciated gated parking and presence of concierge. Very well presented.

Review submitted on Sat, 17 Feb 2024
5.0
out of 5

Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
This was the perfect location for my needs. Park the car in the secure gated parking and forget about it for the duration of the stay. Just a 10 minute walk to the Minster or to the railway station or National Railway Museum made this the ideal location for our needs. Walks/runs along the Ouse gave great views of the city. The staff at Stays York were very friendly and helpful when I asked to extend my stay by a further day. The presence of a concierge in the apartment block was also very helpful. Apartment was very well appointed.

David from Gerrards Cross stayed at 316 Westgate for 1 nights in February 2024


Christmas Markets

Review submitted on Mon, 11 Dec 2023
5.0
out of 5

Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Great location for walking to city centre. Our second stay at 316 Westgate and will certainly be back . Great having secure parking at Westgate. York Christmas Markets were great.

Marie from Wick stayed at 316 Westgate for 6 nights in November 2023


Family break

Review submitted on Tue, 17 Oct 2023
4.8
out of 5

Guest recommends this property
Cleanliness
5.0
Comfort
4.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Lovely apartment in an ideal location close to the train station,wouldn't hesitate in staying here again .

John from Bo'ness stayed at 316 Westgate for 3 nights in October 2023


spacious modern flat in city Centre of York

Review submitted on Mon, 28 Aug 2023
5.0
out of 5

Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
ideal location - close to bus stop and railway station for day trips to seaside, Leeds, Harrogate as well as leisurely stroll along river ouse or exploring York city centre. Two Bedrooms and two bathrooms as well as fully equipped kitchen make a comfortable home. Friendly staff and a helpful welcome pack with original Yorkshire products as well as plenty of information leaflets about tourist attractions in the region make your visit easy going.

Michaela from Feldkirch stayed at 316 Westgate for 7 nights in August 2023


Theatre Break

Review submitted on Mon, 08 May 2023
4.8
out of 5

Guest recommends this property
Cleanliness
4.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Great location and added bonus with secured parking.
Just a short walk to shops/attractions and restaurants.


Marie from Wick stayed at 316 Westgate for 5 nights in April 2023


An excellent location

Review submitted on Sun, 18 Dec 2022
5.0
out of 5

Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
An excellent location for a lovely apartment to use as a base for our short break in York. The staff in the office were so helpful & sorted out the keys for us when we got held up on our journey. The lady who met us at the flat with the keys was also brilliant making sure we knew where everything was and even helping us take the bags upstairs! The parking space is a real bonus to the flat as well. The flat was well equipped with everything we needed (maybe a cafetière would have meant we could use the lovely coffee from our goodie box!) and the 2 bathrooms were a boon for 4 adults trying to get ready! Definitely on my list for a return visit

Alexa from Dunfermline stayed at 316 Westgate for 3 nights in December 2022


Lovely apartment

Review submitted on Sun, 17 Jul 2022
4.8
out of 5

Guest recommends this property
Cleanliness
4.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Lovely apartment, it had everything you needed, lovely comfy beds , very warm though, as property was sun facing & the fan was loud & only normal tv , so we took a fire stick with us , the post office sorting parking was outside & we thought we would be woken up early with vans coming & going , but there was no problem at all , would definitely stay here again

Cathy from Chester stayed at 316 Westgate for 4 nights in July 2022


Day at the races and sightseeing York

Review submitted on Tue, 24 Aug 2021
4.8
out of 5

Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
4.0
Customer
Service
5.0
We stayed at the apartment for the purpose of visiting the races and sightseeing in York, and the location of the apartment was great. We were a little apprehensive at first as it overlooks the Royal Mail sorting office, but if the windows were closed there was very little noise. The apartment was clean and was very well equipped. Stays York we’re extremely helpful with a query I had prior to arrival. All in all a very pleasant stay and would recommend and book again.

Maria from Huddersfield stayed at 316 Westgate for 3 nights in August 2021