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Beech Tree House

Beech Tree House

4.3
out of 5
Ratings from 3 reviews
100% of guests
recommend
Cleanliness
4.3
Comfort
4.3
Condition
3.7
Location
5.0
Value
4.3
Customer
Service
4.3

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A very well presented property situated within a 10 minute walk of York city centre. With 4 beautifully finished bedrooms, it can comfortably sleep 8 people. Together with a great outdoor space and off street parking for one car it's a fantastic base for exploring the historic City of York.

Well-located accommodation

Review submitted on Tue, 06 Aug 2024
4.2
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
4.0
Condition
3.0
Location
5.0
Value
4.0
Customer
Service
5.0
This was a really well located property, which offered flexibility on the number of people it could accommodate. There were a few issues with the property; the downstairs cloakroom toilet seat was broken when we arrived, and the top of the hot tap in the same bathroom was loose. Unfortunately, there may have been a problem with the plumbing as the pipes could be very noisy and the top floor shower could not drain away, meaning that the shower tray filled up very quickly with water. I would suggest that the kitchen equipment could have been improved upon (e.g. no serving spoons, serving bowls, and a caffetierve that only held 3 cups of coffee). However, the house suited our purposes well and we had a very good time there.

Guest from Grantham stayed at Beech Tree House for 6 nights in July 2024


Rosie - Stays York replied 109 days ago
Hello, many thanks for your feedback. We are glad to hear you had a nice time at the property and we apologise for the issues you experienced during your stay. We will make sure to check the plumbing and we will look into improving the kitchen equipment. We look forward to welcoming you back in the future.

Perfect location for a family visit to York!

Review submitted on Sat, 15 Jun 2024
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
We had a great stay in Beech Tree House - very clean, comfortable, and convenient! Highly recommend :)

Julie from Mount Airy stayed at Beech Tree House for 7 nights in June 2024


Review of the Beech Tree House

Review submitted on Thu, 07 Mar 2024
3.8
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
4.0
Condition
3.0
Location
5.0
Value
4.0
Customer
Service
3.0
Pros: Absolutely gorgeous home with some of the nicest bedrooms I have seen on a quiet street. I loved the high ceilings and large windows as well as having access to three bathrooms (plus another half bathroom). This place is perfect for families and the kitchen is very well equipped, especially once a broom and new pots were provided to replace the damaged ones. The cleaning services are excellent, though some deep cleaning would be helpful (i.e., inside kitchen cupboards and dealing with cobwebs on the high ceilings). Perhaps a couple more bins would be useful in the home (there is only one bin for rubbish for the whole house, in the kitchen). I would be happy to stay in this house for longer, if it were available. Location is excellent, close to shops and the city center. Showers are excellent. Heating is fine, but the radiators in the living room don't heat well -- maybe they need to be bled? I would definitely like to return to this house for future stays!

Cons: unfortunately, there is a problem with the washing machine. It keeps re-filling with water, following a load of washing (typically a day or two after) and the smell is very unpleasant (eau-de-sewage). This problem needs to be fixed by a professional. Stays York gave me 'deep clean' product but this will not fix a systemic problem. The TV also had multiple problems, disconnecting from the Internet, channels not working, signing out of Netflix. These two issues are not enough for me to dissuade me from leaving the beautiful home, but it would be great to fix these relatively minor issues. Stays York doesn't always respond as promptly as they perhaps could, but the people working there have always been very nice and helpful.

Teresa from stayed at Beech Tree House for 28 nights in January 2024


Rosie - Stays York replied 250 days ago
Good afternoon, Thank you for taking the time to leave your feedback. We are sorry to hear about the issues you experienced during your stay. Please rest assured we have taken your comments on board and we will do our best to resolve these issues as soon as possible. We hope to welcome you back to York soon. Kind regards, Rosie Stays York