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Cocoa Loft

Cocoa Loft

4.5
out of 5
Ratings from 11 reviews
91% of guests
recommend
Cleanliness
4.6
Comfort
4.6
Condition
4.7
Location
4.5
Value
4.2
Customer
Service
4.4

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Set in a quiet and tranquil riverside setting, this first floor, studio apartment is larger than average and has more of a feel of a 1 bedroom property with a sofa bed included. Newly furnished and with the added benefit of allocated parking.

Great flat for easy access to York

Review submitted on Sat, 14 Sep 2024
4.5
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
4.0
Condition
5.0
Location
5.0
Value
4.0
Customer
Service
4.0
After booking a different apartment for our trip to York it got cancelled it was changed to Cocoa lofts at the last minute. We are now really pleased it was changed. This apartment was very easy to access and private parking was also a bonus. It is in a great location for the city. It was very clean and comfortable, however slightly too warm, with no option of a thinner blanket or duvet. Other than that there's nothing I would change.

Harry from Royal Tunbridge Wells stayed at Cocoa Loft for 4 nights in September 2024


Lovely loft but some downsides

Review submitted on Tue, 14 May 2024
4.0
out of 5
Guest doesn't recommend this property
Cleanliness
4.0
Comfort
5.0
Condition
4.0
Location
4.0
Value
3.0
Customer
Service
4.0
The room was beautiful, very clean and it was a lot bigger than expected. It was also in a great location, under about 10 minutes from the Shambles. Security inside the building was good.

There was just a few downsides that we picked up on, nothing major but still inconvenient. The car park didn't have a lift, so although it was good to have parking included, we were on the top floor so it was just inconvenient if we wanted to get anything from the car, or use it - so wouldn't be accessible for some. The electric hob didn't work, not a huge issue because we went out for food instead, but had taken food with us to use this. And the corridor in which we walked down to get to our room had a strange smell about it, and wasn't as clean as the apartment itself.

Overall a nice apartment but wouldn't stay in that particular one again.

Kathryn from Crewe stayed at Cocoa Loft for 2 nights in May 2024


Rosie - Stays York replied 126 days ago
Thank you for your feedback. We are sorry to hear about the issues you experienced during your stay. We have checked the hob and it is working, had you let us know during your stay we would have been able to provide assistance with this. We hope to welcome you back to York soon. Kind regards, Rosie Stays York

Cocoa loft

Review submitted on Sun, 21 Nov 2021
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
4.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Lovely modern and well thought out apartment, very clean and well equipped. Welcome pack a nice touch.
One of us found bed to be very comfortable the other wasn’t to keen, ( the only reason I gave it 4 stars on comfort) but it would not stop us booking the apartment again.
Would have been more convenient to have 2 sets of keys for the apartment front door and more detailed instructions for the heating.
I look forward to staying again when we are next in York.

Christine from Letchworth Garden City stayed at Cocoa Loft for 4 nights in October 2021


Fantastic apartment

Review submitted on Sun, 18 Jul 2021
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Stayed here for 4 days visit to York and it was ideal. Great location 5 minutes walk to centre of York. Very quiet and peaceful you would never think you were in a city. Apartment was spotless and very comfortable. Exactly like the pictures. Loads of hot water and great shower after sightseeing all day. Had everything needed including milk tea and coffee left for your arrival. Having a secure parking space made all the difference as we travelled from Scotland and didn’t know the area so knew our car was safe in locked car park on premises. I would highly recommend this apartment to friends and would definitely stay here again.

Irene from East Kilbride stayed at Cocoa Loft for 3 nights in July 2021


York 50th Birthday visit

Review submitted on Thu, 22 Oct 2020
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Excellent place to stay, facilities A1, location to Town centre only 5 mins away, would definitely re-book for another visit.

Louis from Winsford stayed at Cocoa Loft for 3 nights in October 2020


Second stay in the Cocoa Loft

Review submitted on Thu, 27 Feb 2020
4.3
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
5.0
Condition
4.0
Location
4.0
Value
4.0
Customer
Service
5.0
This is the second stay I have had in the Cocoa Loft. I have stayed in a couple of the other Cocoa Suites but they don't compare to the Cocoa Loft due to the way it is set out and storage etc. I like the set-up here and feel comfortable etc. The only slight negative this time was the kitchen area. The hob was stained and the floor was cracked and missing grout. Just a little bit of maintenance and it would be tip top again. I am looking at staying here again very soon. I would recommend the Cocoa Loft.

Annie from Newton Abbot stayed at Cocoa Loft for 3 nights in February 2020


5 mins from town centre...

Review submitted on Tue, 18 Feb 2020
4.5
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
4.0
Customer
Service
3.0
The welcome pack needs updating (instructions are for an old oven, though we did find the correct instruction manual on the shelf!), otherwise excellent- very stylish and modern, well presented apartment...
Good attention to design details.
Lovely shower!

Could do with clearer instructions about the use of the two RFID fobs, the one for the pedestrian door to the car park is hard to operate...
That said, a secure private car park is worth rubies :-)

Genuinely a five-minute walk from the centre of town, and some very good multi-cultural dining...

Justin from stayed at Cocoa Loft for 7 nights in February 2020


Recommendations

Review submitted on Sun, 08 Dec 2019
4.0
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
4.0
Condition
4.0
Location
4.0
Value
4.0
Customer
Service
4.0
Overall very happy with the premises, and enjoyed my 2 weeks of stay. I have 2 recommendations:

The radiator may not be sufficient during very cold weather.

No socket for the hairdryer in the bathroom, which is a bit inconvenient.

Theresa from stayed at Cocoa Loft for 16 nights in November 2019


Great location plus allocated parking.

Review submitted on Mon, 09 Sep 2019
4.3
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
4.0
Condition
5.0
Location
5.0
Value
4.0
Customer
Service
4.0
Been to these apartments last year and is ideal location for shopping. Allocated private secure parking included.
Only let down was internet in the apartment went down first week and although reported, was never working after that. Contacted Stays York who provided an internet signal/ password from another apartment but signal strength only good for occasional browsing.
Apart from that, comfy well furnished apartment 5 mins from city centre shopping.

Stuart from stayed at Cocoa Loft for 13 nights in August 2019


Modern

Review submitted on Mon, 22 Jul 2019
4.2
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
3.0
Value
3.0
Customer
Service
4.0
We were quite impressed with the flat
It was very clean and quiet. Mabye a clearer way to enter property as there are no signs for Cocoa Loft only Rowantree Wharf. Residents are fed up with people going to wrong part as the lift does not indicate Cocoa Loft or that there is first floor. It is slightly confusing finding the way to the city but mabye direction in the flat would be useful. Some basics like tin foil. Salt and more toilet paper and kitchen roll would help. All in all it is an excellent flat and I would recommend it

Ellen from stayed at Cocoa Loft for 7 nights in July 2019


Great studio

Review submitted on Tue, 05 Mar 2019
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Cocoa Loft was a really nice studio and well set out. The shelving units were great for dividing the lounge from the bedroom. I would definitely stay in this studio again. The studio also had a parking space in the car park which was very useful.

Annie from stayed at Cocoa Loft for 14 nights in February 2019