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Heart of the City Luxury Apartment

Heart of the City Luxury Apartment

4.6
out of 5
Ratings from 8 reviews
100% of guests
recommend
Cleanliness
4.5
Comfort
4.5
Condition
4.6
Location
5.0
Value
4.4
Customer
Service
4.4

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Historic, Grade II listed ground floor apartment with a riverside location, recently renovated the apartment combines modern luxury and design with some quirky original features. Its city centre location makes it perfect for leisure or business.

Overall we were very satisfied

Review submitted on Thu, 08 Aug 2024
4.2
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
4.0
Condition
4.0
Location
5.0
Value
4.0
Customer
Service
4.0
This apartment is superbly located and an ideal size for a couple. There is a fair bit of road noise but that didn't bother us too much. We were initially surprised to be informed that our service clean would be fortnightly instead of weekly as advertised and stated in the welcome folder. However Stays York did rectify this at our request which we appreciated. This was the second time we have stayed in this apartment and overall it met our needs and we were very satisfied. Stays York were always helpful and very responsive to any queries.

Beverly from Kawhia stayed at Heart of the City Luxury Apartment for 21 nights in July 2024


Always good choice.

Review submitted on Wed, 17 Apr 2024
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
4.0
Customer
Service
5.0
The property was in a good location and has everything I needed, it was very comfortable would recommend to anyone coming to York.

Robert from Birmingham stayed at Heart of the City Luxury Apartment for 2 nights in April 2024


Good short stay option

Review submitted on Thu, 18 May 2023
4.0
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
4.0
Condition
4.0
Location
5.0
Value
4.0
Customer
Service
3.0
Location is good, close to everywhere. Room was clean and comfortable, Molly from stays York was really helpful and quick response to all my questions.
The few little things worth to mention is first the drain in the shower was blocked badly, we have to clean it by ourselves, and big block of hair coming out. Second, TV signal was very bad, can't really watch things. The last, we don't feel we had the scheduled cleaner to clean the place which is not a big deal for us

Guest from stayed at Heart of the City Luxury Apartment for 31 nights in April 2023


Todo correcto

Review submitted on Wed, 21 Dec 2022
4.2
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
4.0
Condition
4.0
Location
5.0
Value
4.0
Customer
Service
4.0
Muy bien situado para recorrerte York a pie. El apartamento tiene bastante ruido debido a su situación

Francisco Felipe from Santa Cruz De Tenerife stayed at Heart of the City Luxury Apartment for 3 nights in December 2022


Great stay

Review submitted on Wed, 23 Nov 2022
4.5
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
4.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
4.0
Great apartment plenty big enough for two. Clean and tidy, kitchen fully equipped even with the egg cups which are very often missing from other holidays have been on.
If was going to be really picky, the sofa was a bit uncomfortable after a while and a tv in the bedroom would be nice but these are personal preferences. Will be looking to book again, so thanks again for a great stay.

Debbie from Holbeach St Matthew stayed at Heart of the City Luxury Apartment for 3 nights in November 2022


Ideally located.

Review submitted on Tue, 07 Dec 2021
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
This is our second stay in the apartment.
It is ideally located for York Minster,The Shambles,York Market and many other York attractions.
It is kept warm by central heating and the facilities are all there,including cooker,kettle,toaster,fridge and even a dishwasher!!

Jean from Bolton stayed at Heart of the City Luxury Apartment for 4 nights in November 2021


Perfect location highly recommend

Review submitted on Thu, 31 Oct 2019
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
4.0
Customer
Service
5.0
This says it all: we planned to be there for a month but ended up staying for almost three. The condo is in the middle of the city and a short walk to everything - grocery, shops, restaurants, tourist sites. No need for a car. The kitchen is well equipped, the place is bright and airy, and the owners very nice. Would be hard to find a better place in a more central location that this one. We hope to return in the future!

Omar from stayed at Heart of the City Luxury Apartment for 21 nights in October 2019


Convenient & comfortable

Review submitted on Sun, 14 Jul 2019
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
The apartment was just as advertised. It was a convenient walking distance to York attractions, the grocery store and shopping. Only 2 steps into the building and 1 step into the bathroom. I say this because I am limited in the amount of walking I can handle in a day but I was able to walk everywhere from the apartment. It was comfortable with enough room for 2 people. I had a minor issue with a curtain rod it was handled professionally & immediately. The booklet explaining miscellaneous things about the apartment was well organized. I would suggest adding a page about how to operate the washing machine. I figured it out eventually.
I enjoyed my stay and would not hesitate to book here again.

Terry from stayed at Heart of the City Luxury Apartment for 14 nights in June 2019