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The Falcon Tap - Apartment 7

The Falcon Tap - Apartment 7

4.2
out of 5
Ratings from 8 reviews
88% of guests
recommend
Cleanliness
4.6
Comfort
4.1
Condition
3.8
Location
4.5
Value
4.0
Customer
Service
4.3

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The Falcon Boutique Inn is conveniently set in the heart of York. Comprising of eleven beautifully styled apartments, it provides the ideal location for city breaks, work trips, or a relaxing weekend in the historical city. York is steeped in Roman and Saxon history yet now boasts a bustling cosmopolitan centre with critically acclaimed gastronomy and cultural attractions.

Great location nice place

Review submitted on Thu, 22 Aug 2024
4.7
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
4.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
4.0
This place is in a great location in York close to the railway station and city centre. My critic will be the lack of storage for clothes.

Guest from Paris stayed at The Falcon Tap - Apartment 7 for 2 nights in August 2024


Great support

Review submitted on Sat, 03 Aug 2024
3.7
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
4.0
Condition
4.0
Location
2.0
Value
4.0
Customer
Service
4.0
The first night we stayed was difficult as we had issues accessing the room however we were offered an extra day and apology and gifted items.

We were supported throughout and the customer service was exceptional.

We will be staying again.

Tanisha from Batley stayed at The Falcon Tap - Apartment 7 for 1 nights in July 2024


Disappointed

Review submitted on Mon, 20 May 2024
3.5
out of 5
Guest doesn't recommend this property
Cleanliness
5.0
Comfort
2.0
Condition
2.0
Location
5.0
Value
3.0
Customer
Service
4.0
Though the room with a kitchen area was very clear and had a good look, there were sub-standard issues. The bed was lumpy. There is exposed insulation in the kitchen just to the right of the stove and near the sink. Flooring strips are buckled; none of the buckles are tripping issues but could become so.

Kathleen from Bellingham stayed at The Falcon Tap - Apartment 7 for 2 nights in May 2024


Customer Feedback on Service Delivery- Falcon Tap - Apartment 7

Review submitted on Wed, 21 Feb 2024
3.3
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
4.0
Condition
2.0
Location
4.0
Value
3.0
Customer
Service
3.0
The room flooring needs upgrading and maintenance. Flooring sheets are coming off especially at the bathroom/ toilet area. Routine maintenance must carried out to keep the room in good shape for improved customer satisfaction.
As our stay was long I was expecting the towels will be changed at least once and room cleaned. I am not sure if this your policy. Hope to hear from you.

Muhammad Mohan Kittu from Subang Jaya stayed at The Falcon Tap - Apartment 7 for 18 nights in February 2024


Recent Stay

Review submitted on Tue, 07 Nov 2023
4.7
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
4.0
Location
5.0
Value
5.0
Customer
Service
4.0
My partner and I really enjoyed staying in Apartment 7. It was the perfect size for two of us and was in a great location just 5 mins walk from the station. It had everything we needed for cooking dinner and tea/coffee provided. The apartment was warm and the heated towel rack was great for November! Shower was always hot. Thought it was great value for money and clean. It was nice to provide a washing pod and new towels for washing up. Wifi was fast. There were only 2 downsides. Unfortunately someone had been heavily smoking in the apartment before us, we could smell it all around the rooms and on our clothes after a while. Not the property’s fault as they do make it clear no smoking is allowed, it just took away from how nice the apartment is. The security light outside was also very bright through the window next to the bed which made it hard to sleep with the type of blinds in the apartment.

Emma from Newcastle upon Tyne stayed at The Falcon Tap - Apartment 7 for 3 nights in November 2023


Great location quiet and very comfortable appartment

Review submitted on Tue, 29 Aug 2023
4.7
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
4.0
Customer
Service
5.0
Very enjoyable stay the appartment was quiet very functional and everything was there that I needed. Shops pubs restaurants all close and very good thanks for a lovely stay. Thanks John

John from Edinburgh stayed at The Falcon Tap - Apartment 7 for 5 nights in August 2023


Good location

Review submitted on Fri, 17 Feb 2023
4.2
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
4.0
Condition
3.0
Location
5.0
Value
3.0
Customer
Service
5.0
Great location, room was very nice and clean just needs a bit of a tidy up as the door on the boiler was missing and the floor in the bathroom is coming up. The security lighting outside makes you feel you’re sleeping through the day; blackout blinds would help.
It’s in a great area, Partisan, skosh, rattle owl are 3 great places to eat and the Ackhorne pub, falcon bar are great if you like Beer.

Sarah from Beverley stayed at The Falcon Tap - Apartment 7 for 1 nights in February 2023


Excellent Accommodation

Review submitted on Sat, 03 Sep 2022
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Good location near to the railway station and the centre of York. The apartment was clean and comfortable with a well equipped kitchen and modern shower room.
The beds and pillows were very comfortable.
There was a lovely welcome pack on arrival with chocolate, biscuits and tea/coffee.
The check in instructions were received the day before arrival and also contained a useful guide about the apartment, attractions in York, and some restaurant recommendations (we tried the Old Siam just around the corner as recommended and it was great). On the morning of arrival I received a text message confirming that the apartment was available for check in anytime which was very helpful.
The only negative was that our apartment did not have a hanging rail/wardrobe or anywhere to store clothes during our stay.

Justin from stayed at The Falcon Tap - Apartment 7 for 2 nights in August 2022