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The Gallery @ Ryedale House

The Gallery @ Ryedale House

4.7
out of 5
Ratings from 1 review
100% of guests
recommend
Cleanliness
4.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
4.0
Customer
Service
5.0

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A wonderful 2 bedroom, 2 bathroom property complete with external balcony overlooking many of the York landmarks. The apartment also has the added benefit of a car parking space off site at Novotel York Centre.

Amazing location, stunning views

Review submitted on Tue, 03 Dec 2024
4.7
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
4.0
Customer
Service
5.0
We loved our stay and we would like to stay again.
Positives - location, views, beds, concierge staff, decor, noise levels, toiletries, towels. All great.
Areas for improvement - some items were missing from the welcome pack, there were no coffee pods or dishwasher tablets. No indication as to which nespresso pods to buy so I ended up wasting £4 on the wrong ones. Would be useful if a washing up sponge and spare bin bag were provided. This wouldn’t cost a lot to provide! Cleanliness could have been a little better, hairs in the bathroom, the lounge was a little dusty in places but not enough to stop me coming back!

Cath from Buxton stayed at The Gallery @ Ryedale House for 3 nights in November 2024


Hannah - Stays York replied 57 days ago
Thank you for your feedback, I am glad you enjoyed your stay with us. We will raise the issues you listed with the cleaners as they are also the ones who supply the packs and make sure improvements are made for future guests. We look forward to welcoming you back to York soon Kind regards Hannah