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The Loft

The Loft

4.8
out of 5
Ratings from 2 reviews
100% of guests
recommend
Cleanliness
4.5
Comfort
5.0
Condition
5.0
Location
5.0
Value
4.5
Customer
Service
4.5

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Set within a conservation area, this wonderfully presented one bedroom property is the perfect base for a longer term stay.

The Loft review

Review submitted on Mon, 23 Dec 2024
4.5
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
4.0
Customer
Service
4.0
Myself and my partner loved The Loft. It was warm and comforting. We stayed for a total of 3 months and a week. Stephanie, the owner lives next door and she was a marvellous host. She was very helpful and hospitable.
We did however feel that the management company (Stays York) could have done a bit more. We had to initially tell them to send cleaners in, which they subsequently did every 2nd friday. The cleaner's as well didn't to a thorough enough job. The apartment would be clean, but it could have been done to a better standard.
This in no way reflects on Stephanie who was brilliant as a host and owner. She is a lovely lady, who showed a lot of care.
Overall I'd give The Loft a 4.5/5.

Ayo from Manchester stayed at The Loft for 8 nights in December 2024


Rosie - Stays York replied 15 days ago
Hello, thank you for your review. We do apologise about the issues with the cleaner, I can confirm they no longer work for The Loft. I will pass on your lovely comments to Stephanie, I am sure she will be glad to hear you had a lovely stay. Kind regards Rosie

Three months at The Loft

Review submitted on Sat, 24 Aug 2024
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
A beautiful apartment surrounded by mature trees and nature. A place of peace and tranquillity yet convenient for the City centre. I cannot recommend The Loft highly enough.

Martyn from stayed at The Loft for 28 nights in July 2024