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Walmgate Cottage

Walmgate Cottage

4.5
out of 5
Ratings from 12 reviews
83% of guests
recommend
Cleanliness
4.7
Comfort
4.7
Condition
4.3
Location
4.8
Value
4.3
Customer
Service
4.5

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Tucked away in a Grade II listed development, Walmgate Cottage has been recently renovated and finished to a very high standard. Combining quirky original features with modern conveniences and a secluded city centre location, Walmgate Cottage is perfect for exploring York.

Amazing!

Review submitted on Tue, 16 Apr 2024
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Everything was so clean! Lovely welcome package with tea bags, coffee etc. Location was perfect, 15 minute walk to train station, 5 minutes to Shambles and Minster. Beds were comfortable and it was brilliant to have a smart tv, really felt like home from home. Cottage is on a slant but you get used to it after a while. Will definitely recommend and stay again!

Lucas from Edinburgh stayed at Walmgate Cottage for 2 nights in April 2024


Walmgate York

Review submitted on Sat, 30 Mar 2024
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Excellent clean and tidy accomodation and very close to all the amenities in the centre of York. Would definitely recommend this accomodation

Sarah from stayed at Walmgate Cottage for 3 nights in March 2024


York gem!

Review submitted on Sun, 07 Jan 2024
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Walmgate cottage was perfect for us (family of 4) right in the centre of York, walking distance to all the attractions and shops and restaurants on the doorstep. Once the car was parked we didn't need it again and the parking permit provided saves ££s.
Walmgate cottage was everything we wanted. Clean, quirky, cosy, beautiful and everything we needed.
Stays York were amazing - we booked Christmas day, they confirmed booking on boxing day and we arrived a day later. Thank you. And the welcome goody bag was the best we have had at any holiday cottage ever.

Joanne from Padworth stayed at Walmgate Cottage for 2 nights in December 2023


Fantastic location and cottage bang in the centre of York.

Review submitted on Fri, 08 Sep 2023
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
4.0
Location
5.0
Value
5.0
Customer
Service
5.0
Great location, within walking distance of everything the City of York offers.

We loved the fact that we parked the car up and were able to enjoy walking everywhere, taking in the history.

Even though it was centrally located, we had access to a lovely courtyard garden if we just wanted to sit and relax after our day out and about.

Nick from Doncaster stayed at Walmgate Cottage for 3 nights in August 2023


Wonderful location for a fabulous long weekend.

Review submitted on Tue, 05 Sep 2023
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
4.0
Customer
Service
5.0
Accommodation was located just a 5 minute walk from The Shambles and all of the attractions and sites of York. Accommodation was clean, comfortable with a lovely welcome pack. Many thanks indeed.

TERRY from TAMWORTH stayed at Walmgate Cottage for 3 nights in August 2023


Central York

Review submitted on Mon, 07 Aug 2023
4.3
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
4.0
Condition
4.0
Location
5.0
Value
4.0
Customer
Service
5.0
Amazing location and a nice quiet house. Comfortable and well equipped. The kitchen had everything we needed to allow up to cook "at home".

Matthew from Cambridge stayed at Walmgate Cottage for 3 nights in July 2023


Sunshine and kindness

Review submitted on Thu, 11 Aug 2022
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
A delightful cottage on the Floss river where we would watch a family is Swans glide by daily .Truely idillic the cottage had everything we needed. The cleaners did and amazing weekly clean. The space was large and quiet but right in the middle of all the activity.
Stays management we’re very responsive to everything we required. We totally recommend .

Jo from Sydney stayed at Walmgate Cottage for 21 nights in July 2022


Overall, excellent.

Review submitted on Wed, 08 Jun 2022
4.7
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
4.0
Location
4.0
Value
5.0
Customer
Service
5.0
Overally very pleased. The property definitely has character and quirky features but we liked it. Rooms were clean and decor nice too. Couldnt really find fault other than to say parking can be a problem. Inaumed for George street as suggested which was full so had to drive around. Took me about 20 mins of searching the council website to find parking allocated to r18 permit - would be useful to include this i feel in your welcome pack.

Tim from Crewe stayed at Walmgate Cottage for 3 nights in June 2022


Lovely comfortable cottage

Review submitted on Wed, 07 Apr 2021
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
I stayed in the cottage for three months and I was very sad to leave. It's very comfortable, private and secure. The team at stays york were really nice to communicate with. Always quick to reply to emails and answer questions.
Would definitely recommend this cottage and this company if looking for a short term rental property. It's right In the centre of York with everything needed on the doorstep

Kay Louise from Barnsley stayed at Walmgate Cottage for 97 nights in December 2020


Stays York replied more than 1 year ago
Thank you very much for taking the time to send us the lovely review - its great to hear that you enjoyed your stay with us and we hope that you are able to visit us again in the not too distant future!

Beautiful cottage - shame about the smashed window!

Review submitted on Tue, 25 Aug 2020
3.3
out of 5
Guest doesn't recommend this property
Cleanliness
3.0
Comfort
4.0
Condition
4.0
Location
5.0
Value
3.0
Customer
Service
1.0
This is a beautiful cottage in a great location but unfortunately the beginning of our stay was spoiled by arriving to a smashed window.

After paying over £200 per night for our stay, we certainly weren't expecting this.

This issue was made worse by the fact that we weren't told the truth by the agent when I called to report the problem. I was firstly told thank you for reporting the problem, then told it was too late in the day to fix it. When I queried why the cleaner hadn't reported it earlier, I was then told they had only been aware of the problem for 2 days!! In no way is it acceptable to have guests arriving into a property with a window smashed through which has been known about for 2 days!! The excuse used was that the glass needed measured which I imagine would have taken 5 minutes?

This issue was eventually partially solved after I asked to speak to a manager and mentioned complaints and refunds. However we then ended up in a property with a boarded up window for the duration of our stay.

It is a real shame we encountered this issue as the property was otherwise lovely, but this extremely stressful start to our holiday means I won't be booking through York Stays again.



Emma from stayed at Walmgate Cottage for 4 nights in August 2020


Stays York replied more than 1 year ago
Following on from your review we would like to take this opportunity to reply to the issue that you have raised. We are really very sorry to hear that you were dissatisfied with the service that you have received whilst staying at the property. As you have said the window panel was broken in the bottom right hand corner, it is a small panel, part of a number making up the window. The office had been informed within the last 48 hours of the issue, however given the current level of bookings being experienced across York we were struggling to get someone out to the property. You had called our office on the afternoon of your arrival and we managed to arrange for someone to visit the property who placed a board over the panel area, this was done on the same day. The board only covered the panel that was damaged and not the entire window. Due to the age of the property and the fact that it is a small panel, the glass has to be made and we are currently still awaiting delivery. It is unfortunate that due to the current situation things are taking more time than they normally would and we are trying our very best in what are still proving to be very difficult times. It is very unfortunate that this experience tainted your overall impression of Stays York and we are very sorry to hear that you will not be using us again as we would value the opportunity of demonstrating the strong customer service levels that pride ourselves on.

Very good property would fully recommend it.

Review submitted on Thu, 14 Nov 2019
4.5
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
4.0
Location
5.0
Value
4.0
Customer
Service
4.0
Wonderful property, fantastic position,close to everything. Quiet and peaceful in the centre of the city. Loved the geese swimming by in the river Foss below the window.

Mike from stayed at Walmgate Cottage for 3 nights in November 2019


Needs some improvement

Review submitted on Fri, 08 Nov 2019
3.0
out of 5
Guest doesn't recommend this property
Cleanliness
4.0
Comfort
3.0
Condition
2.0
Location
3.0
Value
2.0
Customer
Service
4.0
Very good location. Extremely clean. Really good interior design. Car parking not easy at least a 5 minute walk to the parking zone difficult to find in the dark.
Bedroom windows won’t open so rooms stuffy. Most of the window blinds broken.
Chair in the bedroom broke when I sat on it I went flying! Washing machine didn’t work, shower only worked ( just) after I reported it!
No access to fuse box or internet modem I had a power cut when I was there.


Jane from stayed at Walmgate Cottage for 7 nights in October 2019


StaysYork replied more than 1 year ago
Thank you very much for your feedback, we are really sorry to hear that you weren't 100% happy with your accommodation. Walmgate is a lovely home, part of a listed building right in the centre of York. Unfortunately the position does mean that parking straight outside the property isn't possible, but it is a very short distance away to park your car. During your stay as soon as we were informed about the problems the owner came out to the property to check the matters raised. We always strive to achieve the very best standards for our guests and try to rectify any problems as soon as they arise. Feedback is important to us and we have taken note of the areas that you have highlighted.