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Brook Cottage

Brook Cottage

4.5
out of 5
Ratings from 9 reviews
89% of guests
recommend
Cleanliness
4.7
Comfort
4.4
Condition
4.2
Location
4.7
Value
4.3
Customer
Service
4.8

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Brook Cottage is a beautifully refurbished home away from home located on the outskirts of Eynsham, close to Oxford. Boasting two spacious living rooms and a wonderful garden complete with hot tub, this dog friendly holiday cottage has been finished to a high standard and is ideal for a country escape on the edge of the Cotswolds.

Great family holiday

Review submitted on Tue, 09 Apr 2024
4.3
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
4.0
Condition
4.0
Location
5.0
Value
4.0
Customer
Service
5.0
Lovely well-equipped cottage in a good location. (Only very wet weather and local flooding restricted our use of local footpaths) a couple of minor issues were rectified by property manager immediately. Local facilities in Eynsham were excellent.

Would you recommend StayCotswold to a friend?
Yes





StayCotswold replied 9 days ago
Thank you Michael for your review of Brook Cottage. We are delighted to know that the property is lovely, well equipped and in a good location. We look forward to welcoming you back to the Cotswolds soon.

Great stay

Review submitted on Mon, 03 Jul 2023
4.5
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
4.0
Location
4.0
Value
4.0
Customer
Service
5.0
Ended the week very relaxed. Very quiet, beautiful cottage and the hot tub was to die for. Loads of nature around us and some amazing walks across fields and down country lanes and bridle ways. Very close to Oxford which was handy. Eynsham Coop and wine merchant was useful as well.

only suggestion is that man in road into Oxford is constantly busy so Swinford tool bridge is useful although remember your 5p crossing fee!

Would you recommend StayCotswold to a friend?
Yes





StayCotswold replied 288 days ago
Thank you Jamie for your lovely review, we are delighted to hear you had a great stay at Brook Cottage and hope you will return again in the near future.

Lovely winter cottage stay

Review submitted on Mon, 12 Dec 2022
4.5
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
4.0
Condition
4.0
Location
5.0
Value
4.0
Customer
Service
5.0
Our family stayed at Brook Cottage to make a weekend of the Christmas Light Trail at Blenheim Palace. It's well located and relatively easy to find. Short drive or nice amble to the local village of Eynsham, and within easy reach of the M40.

The cottage itself is very nicely decorated and was very clean on our arrival. Rooms are a decent size and the beds were comfy. A few of our party braved the hot tub as well which was a nice treat!

There were a few details which could be improved upon - for example, there was a large damp patch in the corridor from a previous guest flooding the shower, but we weren't made aware of this prior to our arrival. We felt that there could have been more basic condiments provided in the kitchen (eg oil, salt, sugar, pepper, which are fairly standard in most holiday lets). There were no hand towels in the bathroom and there weren't enough bath towels provided on our arrival (to be fair this was rectified as soon as we asked). The dining chairs in the kitchen appeared to be those normally used in wedding marquees, which was a little odd. Also there weren't quite enough wine glasses...!

The property manager Sarah was a very responsive communicator, allowing us to have a late check out and making sure we had towels delivered when there weren't initially enough provided.

Overall, a good stay, with a few little niggles which we wouldn't have expected for the price we paid for the weekend.

Would you recommend StayCotswold to a friend?
Yes



Stay Cotswold replied more than 1 year ago
Thank you Kristina for your review of Brook Cottage. We are delighted you found the property to be in a good location, clean and comfy. We are pleased to hear that the property owner was on hand to help with the towels. We hope you will be back to stay again soon!

Disappointing

Review submitted on Tue, 23 Aug 2022
2.7
out of 5
Guest doesn't recommend this property
Cleanliness
3.0
Comfort
3.0
Condition
2.0
Location
3.0
Value
2.0
Customer
Service
3.0
Unfortunately, we didn’t have a very good time and were disappointed with the condition of the cottage. Prior to arrival we had been told that the BBQ wasn’t working. Then, while at the cottage the dishwasher didn’t work and, after being told it would be fixed asap, it remained unfixed for the duration of our stay. We also noted that the fridge wasn’t working properly (the milk went sour) and this was also not looked at. The kitchen wasn’t comfortable to sit in as a family as the table was uneven and the chairs were dirty and uncomfortable. All this meant that we didn’t utilise the kitchen very much and ate out more that we had planned to.

The overall level of cleanliness wasn’t up to our expectations and there were also broken glass bits outside, that our son picked up and disposed of. Between having to wash everything by hand, not being able to utilise the kitchen much, worrying about food going off in the fridge, having to take out the bins (on bin collection day and at checkout) and stripping the beds - we felt that our stay was not good value for money and wasn’t the relaxing getaway we had been looking forward to.

Very disappointing.

Would you recommend StayCotswold to a friend?
No



StayCotswold replied more than 1 year ago
We’re sorry to hear that you were disappointed with your stay at Brook Cottage. We’ve shared your feedback with the Property Manager who is very appreciative of all feedback, good and bad, and is always looking for areas of improvement so that guests have a very best possible experience and stay. Unfortunately, the BBQ and dishwasher were not working for your stay. An issue with the BBQ was only reported by the previous guest at the end of their stay and as soon as a replacement was found it was installed. You were made aware of this issue as soon as possible and prior to arrival, with guest safety being a priority. The issue with the dishwasher was reported during your stay and the Property Manager instructed the appropriate person to investigate, believing this had been fixed as she hadn’t heard anything further from you. The fridge is in good working order so the Property Manager is unsure as to why the milk would have gone sour. If the fridge door is not properly closed this may have been the cause. On investigating, the fridge light bulb needed replacing and has since been replaced. The property is cleaned to the highest of standards which typically takes at least 4 hours, and all of your requests were met in terms of extra bedding etc. Guests are asked to kindly strip their bedding as this is part of the advice given to help reduce the risk of spreading COVID. This is only a polite request which most guests very happily oblige with to help support health and safety. Guests are usually asked to put the bins out for collection if they are staying for a week, the bins go just outside the property. As mentioned, all feedback is very much appreciated and will be used for the benefit of future guest. We’re sorry that not everything was as expected for your stay and for the inconvenience caused by the BBQ and dishwasher.

Great place and location

Review submitted on Tue, 15 Feb 2022
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Fabulous place and surrounding walks, great for the family and the kids loved it. Recommend the circular walks near by

Would you recommend StayCotswold to a friend?
Yes





StayCotswold replied more than 1 year ago
Thank you for your superb review Keith. Really pleased to hear you enjoyed the cottage and surrounding area. We hope to welcome you back to the Cotswolds soon!

Great stay at Brook Cottage

Review submitted on Sat, 15 Jan 2022
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Brook Cottage is a fantastic place for getting away from it all but with a great space for socialising and hanging out with friends and family. We had a lovely time with family celebrating my parent's Golden Wedding Anniversary with walks in the countryside and cosy nights in the cottage. There is a long drive down a farm track to get there but once there you are in the middle of the countryside with the village approx 1 mile away.

Would you recommend StayCotswold to a friend?
Yes





StayCotswold replied more than 1 year ago
Thank you for the wonderful review Elizabeth. We're pleased you had a great stay at Brook Cottage and enjoyed the special anniversary celebrations. We hope that you will be back to visit again soon!

The only thing missing was mr. Darcy galoping around the corner....

Review submitted on Mon, 12 Aug 2019
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Brook cottage was a lovely place. The cleanliness was super, the cottage super cute, we loved the location, close to oxford, close to blenheim palace and close to cotswold in all its greatness. We saw foxes, deer, rabbits and squirrels. We made lovely walks with the dogs to the Thames through fields and meadows...

A good mirror in the bedroom would be nice, so lady’s can check there outfit before mr. Darcy comes for a cup of tea..

Would you recommend StayCotswold to a friend?
Yes





A rural idyll with mod cons!

Review submitted on Sat, 27 Jul 2019
4.7
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
4.0
Condition
4.0
Location
5.0
Value
5.0
Customer
Service
5.0
Brook Cottage.. this little house in its own grounds spoke to me, "come & relax". Tastefully decorated & furnished, quality mattresses & bedding, and as a chef, i found pretty good kitchen equip too.
In the garden & around, there are sheep, fat rabbits, butterflies, bats, deer, & resident green woodpecker. If you're lucky, you'll be able to gather plums, apples, hazel nuts, elder & blackberries, wild white currants & a walnut tree just down the lane - sadly I stayed before they were ripe!
If you chose to book, I hope you enjoy Brook Cottage & it's surroundings, as much as my family & I did.

Would you recommend StayCotswold to a friend?
Yes



The Perfect country break

Review submitted on Sun, 28 Apr 2019
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
We had the best time at Brook Cottage. The cottage was very well equipped with a great, spaceous kitchen. The garden was enclosed and big enough for our 2 boys and dog to have a kick around. The surrounding countryside was beautiful, unspoilt and very peaceful! The host Martin was excellent and ensured that we had everything we needed. Would strongly recommend...
Until the next time.....

Would you recommend StayCotswold to a friend?
Yes