Always a pleasure to stay with Residential estates at the Halo building. Clean, quiet and well stocked with everything for our stay.
Very happy, great place and location. A bit pricey but then for the location I’m not surprised so i would say it was more than fair for Mayfair! . Parking and helpful staff
I stay with Residential Estates regularly and they never fail me. Great location, easily accessed, safe and well thought through apartment's. Would highly recommend
Excellent location, walking distance to the city center; with all the household facilities required for a family’s stay!
I booked 3 apartments for a group of us to use as we were attending Chester races. The room was lovely and had plenty of space for the 4 of us in this apartment. However the sofa bed was very uncomfortable and very small for 2 fully grown adults which was a slight shame. I called several times before our arrival with questions and they were all answered promptly and efficiently. Overall very happy with the stay, just a shame about the sofa bed.
Location fantastic, Amazing new apartament , Easy access to property via keys locked in key safe .plentiful supply of towels.free parking was a bonus.
The team at Residential Estates have been great we had to extend the stay by a month and the team were very accommodating and supportive. We would happily use the apartment again
This apartment was very clean, spacious and very well equipped. However the sofa bed in the lounge area was very uncomfortable and extremely small for 2 full adults.
Its a lovely location and a great appartement, minor things that needed to be fixed but owner offered to do so immediately, excellent and very kind costumer service. The wifiservice could do with an update, which I have faith will be done by the very costumerfriendly owners
Very nice, clean, room was a lovely size and easy to find and navigate regards to key collections and location within the city.
The cleaning service was the most disappointing aspect. We where told to leave the appointment when the cleaning team arrived but never advised in good time when that would have happened and the first time we had to wait much longer than agreed to the apartment to be cleaned but mostly to receive clean towels which we openly requested. Also the windows were not working correctly and given the high temp it was hard to cope with the heat. We requested for some solutions for that but nothing was ever provided.
Nice apartment and fantastic location. Comfy bed and plenty of amenities in the flat. Great internet and smart TV. Great shower. There was a slightly strange/stale/sewer-y smell in the flat. The corridors were incredibly noisy/thin walls etc. Couldn't tell which knob turned on which hob and how high as the info had worn away.
Recently stayed here and was like home, very comfortable in general, beds were comfortable, loads of space fully equipped kitchen and located in a good spot with private entrance
Well located apartment and by and large well equipped. Visit let down by poor cleaning of the kitchen equipment which is disappointing in a Post Covid Context
I often use these apartment at city suites and always find them ideal for location, cleanliness and comfort.
A lot of problems with the cleanliness of the apartment, including; stained pillows and bedding, dirty toaster and kettle, BLOOD on doorframe (which I nearly touched), bedroom lamp thick with dust (lovely, when it's just next to your head when you're sleeping). No mattress or pillow protectors used either, so you have to sleep very close to the stains on the pillows and mattress! Basic necessities missing on arrival, poor lighting and amenities and overflowing bins outside (tell you to remove your rubbish from the apartment before leaving, but bin too full to put rubbish in). Emailed with ...more
The apartment is very spacious and fantastic location. However, it is really dirty. The bathrooms are filthy and not been cleaned, the kitchen is grimy and greasy and the whole apartment definitely wasn't even hoovered or dusted before we arrived. The maintenance of the apartment is really poor too. For example, the wardrobe door is broken, the windows won't stay open, one toilet seat is broken and is sliding off and the other toilet seat has a massive chunk missing. The double bed are two twins pushed together that continuously slid apart. The pillows are the flatest pillows ever so very unco...more
My experience overall is that the apartment is at good location near the train station, restaurants and supermarket near by. The size is good but with a lot of room for improvement. Bed was not comfortable, pillows in bad shape and apartment did not feel to clean. Regarding the apartment location on the ground floor, it was very noisy. Lobby and building entrance not clean, plus a homeless situation at the entrance of the building right in front of the entrance keypad made it uncomfortable and unsafe.