FB Twitter

THE CHAPTER HOUSE

THE CHAPTER HOUSE

4.7
out of 5
Ratings from 17 reviews
94% of guests
recommend
Cleanliness
4.6
Comfort
4.6
Condition
4.6
Location
4.9
Value
4.5
Customer
Service
4.6

Visit website

Check Availability


Click here to view full property details

'CHAPTER HOUSE' - THE CHAPTER HOUSE - 2 BEDROOMS

PROPERTY FEATURES:WiFi - SKY - STUNNING ARCHITECTURE - SPACIOUS - GARDEN - DINING SEATS 10
GROUP RESERVATIONS: COMBINE WITH THE SACRISTY - CALADH - SCRIPTORIUM 2

Super nice stay

Review submitted on Thu, 18 Apr 2024
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Very nice and unique stay close to town and the very nice The Boathouse restaurant. Great facilities for self catering.



Special

Review submitted on Fri, 26 Jul 2019
4.7
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
4.0
Customer
Service
4.0
This property has an excellent location and is very special! I loved the space available -I wish we could have stayed longer!



Highland Club Direct - Joanne Nicholson/Owner replied more than 1 year ago
Thank you for taking the time to write a review. All guest reviews go to both the agent and owner. On this occasion the owner has taken the time to respond as they find all comments helpful when deciding what improvements need to be made to their property. "We are very happy that you had such an enjoyable stay in this unique and spacious property. Guest feedback has been enormously useful in helping us decide and prioritising work within our apartment. As a direct result of customer feedback we have upgraded bedroom furniture and mattresses, revamped bathrooms to include a double walk-in shower in the family bathroom, in addition we have made improvements to the outdoor area and amenities. Our objective is to provide high quality accommodation and therefore we are always delighted to hear guests have had a wonderful stay in The Chapter House."

Fantastic,Convenient and Spacious accommodation close to all amenities, Canal and Loch Ness.

Review submitted on Mon, 01 Oct 2018
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
4.0
Customer
Service
5.0
Most enjoyable stay in late September 2018, proving very flexible to accommodate land-based family adults and children whilst combining with yacht charter on The Caledonian Canal and Loch Ness. (2-3 minutes from Boat pontoons at the entrance to the Canal).The attractive conversion within the Abbey Church provided two good sized bedrooms (one ensuite), with added flexibility in lower lounge to accommodate the children on sofa beds, with great open plan dining and kitchen galley on upper level - allowing all 9 of us to sit at the large dining table for meals when required. Added benefit of being able to use the complex swimming pool, steam room & sauna, club lounge and outside children's play area made for a very memorable holiday for all concerned. Definitely THE place to stay in the area offering good self-catering facilities, as well as options of pubs, "The Lovat" and "Boathouse" restaurants nearby. Very good fish & chips at "The Monster". We hope to return next year sometime.



Highland Club Direct - Joanne Nicholson replied more than 1 year ago
Thank you for taking the time to write a review. we are delighted you had a wonderful holiday. The use of this large apartment for a base after your boat trip seemed extremely successful. The Chapter House is ideal for up to 6 people however, if two properties are reserved it has the option of a large entertaining space with 10 seater dining table. An added bonus is that it has a small private garden which proves extremely popular for family groups during the better weather. We are pleased you are considering another visit and hope you will take advantage of our repeat guest discount. As you know the Chapter House is in close proximity to The Sacristy and therefore makes an ideal combination when booked for larger groups of up to 10 people. Best wishes Joanne Nicholson Highland Club Direct

Chapter house

Review submitted on Sun, 16 Sep 2018
3.8
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
3.0
Condition
4.0
Location
5.0
Value
3.0
Customer
Service
4.0
Stunning architecture, combined with good space.The layout Is not great for a young family or the elderly also the outside space could be improved but overall a unique holiday let



Joanne Nicholson - Highland Club Direct replied more than 1 year ago
Thank you for taking the time to write a review. As you have mentioned this is a stunning, spacious property with a charming garden. I see your reservation comprised of only adults and therefore I wanted to point out that we have had many families who have stayed in the property over the years who have enjoyed the space and the ability to allow children to play in the enclosed garden. The owner is extremely forward leaning and has plans to make the garden more attractive for smaller children by adding some play equipment. We appreciate your concern over the suitability for elderly guests and in order that people can make an informed decision The Chapter House is located on the ground floor and has small flight of steps to the mezzanine living area. We have not had any issues raised by elderly guests with good mobility accessing the mezzanine level. Kind regards Joanne Nicholson Highland Club Direct

Great Holiday

Review submitted on Wed, 11 Jul 2018
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
We had a wonderful break at Chapter house and hope to visit again in the future. The accommodation and location were second to none. The only problem being I think I’ve left a pair of pink shoes there which I recently purchased . I wonder if you would be kind enough to send them on! If you send me your account number I’ll forward on any postage and service costs for this. I’m sorry to have to bother you with this. Thanks for a great break
Jane and family



There are some positive and some downsides

Review submitted on Sun, 08 Jul 2018
3.5
out of 5
Guest doesn't recommend this property
Cleanliness
4.0
Comfort
4.0
Condition
3.0
Location
4.0
Value
3.0
Customer
Service
3.0
Cannot fault the location or the attractiveness of the property. Disappointingly unable to get hot water for the bath even with the instructions to run the basin taps first to let some hot down, and the shower was also only tepid. The shaver points in both bathrooms didn't work, unless there was a switch somewhere, which we could not discern. However, we had the most marvellous weather, although were unable to take advantage of that in the yard, as the garden furniture was too dirty to use and the table looked as if it should have had a glass top which had been replaced with plywood, naturally very weathered and filthy. It was only a yard , no flowers or proper lawn to be seen, and what was there hadn't been cut. I wish I could be more positive as the location with the weather was beautiful.



Joanne Nicholson - Letting Agent replied more than 1 year ago
Thank you for taking the time to write a review. It is good to know you had a lovely holiday and the Scottish weather was kind to you. Clearly both myself (letting Agent) and the owner are disappointed to hear that the accommodation fell short of your expectations regarding the garden furniture. We have now put into place a clear protocol for cleaning and maintaining the garden furniture and garden. You are correct in the fact that it is a real bonus to have private outside space and we intend to remedy the points you have mentioned. Both shaver points have been checked an are now fully functioning. Kind regards Joanne Nicholson Highland Club Direct Thank you for pointing out that you enjoyed the location and we are apologise unreservedly that the garden was not as you had expected. Kind regards Joanne Nicholson on behalf of Abbey Management

A touch of history

Review submitted on Sat, 02 Jun 2018
4.5
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
4.0
Condition
4.0
Location
5.0
Value
4.0
Customer
Service
5.0
As me and my brother originally planned this trip as a surprise trip for my father, I wanted to include one location that would blew his mind away. And the Chapter House was to be that location. It played it's intended part admirably. All of my family members were impressed with the history and grandeur displayed before us as we entered the Abbey and were shown around by the manager. What an absolutely fantastic location! Right next to Loch Ness even!

As a former archaeologist I was enjoying thoroughly walking the halls of the Abbey and admiring the detail. I loved the Chapter House, all the detail, the rustic feel and atmosphere. This place feels a little bit like magic. My parents were amazed, as were both my brothers. We loved our stay and enjoyed the pool and some games, like chess and croquet.

The only shame is that Fort Augustus seemed to attract bus loads of tourists, which kind of disturbed the peace of the village as it was swarming with tourbus groups.

We have one small point for improvement, some of the beds feel worn, and that way have become uncomfortable.



Joanne Nicholson - Highland Club Direct replied more than 1 year ago
Thank you for taking the time to write a detailed review, your feedback is very much appreciated. We are delighted you had a wonderful holiday and that the you enjoyed all the historical features and close proximity to Loch Ness. The Chapter House is indeed very special as it maintains that fine balance between modernity and the unique historical features within the property. The abbey provides a real "back to basics" ethos for all the family with a great selection of family games and activities all included in the price. Being located at the heart of the Highlands and a real beauty spot it is inevitable that this attracts visitors and therefore those considering a holiday may wish to look at some of the off peak periods which offer plenty to do in the area but are less busy. Thank you for your comment regarding the beds. The owner of The Chapter House is extremely proactive and has taken your comment on board; whilst all of the beds had been provided with new toppers they are now in the process of upgrading beds. Kind regards Joanne Nicholson Highland Club Direct

Excellente location

Review submitted on Sat, 28 Apr 2018
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Très bel endroit insolite. Assez extraordinaire de résider dans ce lieu chargé en histoire. La salle du Chapitre, ancienne salle de concertation et de décision, nous a inspiré du respect et de la réflexion. Étonnante étape au cours d’un Road trip en Écosse qui nous a émerveillé.



Joanne Nicholson - Highland Club Direct replied more than 1 year ago
Merci d'avoir pris le temps d'examiner la Maison du Chapitre. Nous sommes heureux que vous ayez apprécié l'histoire de la propriété et espérons que vous reviendrez au Highland Club. Sincères amitiés Joanne Nicholson Highland Club Direct

Modern luxury within historic settings- well worth the money!

Review submitted on Sat, 26 Aug 2017
4.5
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
5.0
Condition
4.0
Location
5.0
Value
5.0
Customer
Service
4.0
Arriving at the gates our jaws dropped. "Is this really where we are staying?" When we were shown around the historic stone work and large walk ways it was all too much to take in. Then we entered our apartment in the Chapter House and it too was breathtaking.

The bedrooms, bathrooms, kitchen and lounge areas were modern and had everything that you need. It was a perfect base for exploring the surrounding rugged but beautiful countryside. In the evening you sit by the Loch with a glass of wine, sharing yourself with the midgies.

A place to definitely recommend and return to on a future Scottish foray.



Highland Club Direct - Joanne Nicholson replied more than 1 year ago
Thank you for taking the time to review The Chapter House. A beautifully written review which is both informative and offers future guests a real sense of what to expect. Joanne Nicholson Highland Club Direct

Fantastic Stay

Review submitted on Mon, 31 Jul 2017
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
We had a fantastic stay in Chapter House, everything you could need. The kids loved all the facilities within the Highland lodge, such a beautiful setting.



Joanne Nicholson - Highland Club Direct replied more than 1 year ago
Thank you for taking the time to write a review on The Chapter House. We are pleased you had a wonderful stay and that the apartment provided all that you needed. Also thank you for pointing out that it's a great location for all the family, this property in particular is wonderful for families as it offers plenty of space and a beautiful, large dining table for family meals. Kind regards Joanne Nicholson Highland Club Direct

Wow, what a place!

Review submitted on Mon, 10 Jul 2017
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Our family of 5 was stunned by the beauty and history of this place. The views from the other side of the lock to the property are absolutely breathtaking. The Chapter House was perfect for our 3 children and the kitchen was perfect for our dinners that we prepared 2 nights while there. The architectural details of the entire monastery are amazing and our apartment was ideal for a 3 night stay exploring the entire area. The town of Ft Augustus was quaint and fun. We did the speed boat ride around the Loch and loved it. And then spent 2 days driving around the Loch on different roads. An awesome stay!



Joanne Nicholson replied more than 1 year ago
Thank you for taking the time to review The Chapter House. It's difficult to describe the beauty of this location, your lovely description will help prospective guests form an accurate vision. As you mentioned the speed boat ride on Loch Ness is exhilarating and can be boarded next to The Highland Club. The Chapter House is an ideal choice for those who enjoy family meals together as there is a large table which seats up 10 people situated on the beautiful mezzanine. We hope you will stay on another occasion. Joanne Nicholson Highland Club Direct

Our Stay on Loch Ness in the Chapter House

Review submitted on Tue, 27 Jun 2017
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
We had a wonderful stay in a former Benedictine Monastery on the shores of Loch Ness! We were overwhelmed by how beautiful the Monastery and the surrounding grounds were, not to mention our apartment! The Chapter House was incredible, with a ceiling that has to be seen to be believed. It was clean and brightens very spacious. We were greeted when we arrived and given a tour of the building and apartment. All the appliances are up to date. We stayed for six days and never ate dinner out, we ate in at the huge dining room table under that great ceiling and marvelling at the view out the window! The location is great, it is a nice central location in Fort Augustus. Easy to explore Inverness, Fort William, the Cairngorms, Loch Ness, with loads of walking trails and castles to check out. We would definitely stay there again!



Joanne Nicholson - Highland Club Direct replied more than 1 year ago
Thank you for taking the time to write a review, we are delighted that you had a wonderful holiday. The Chapter House is an exceptional property, the ornate vaulted ceiling as you mentioned is breathtaking. It's worth also mentioning that The Chapter House is one of a handful of properties with private outside space. Thank you also for mentioning the cleanliness of the property as the cleaning team take great pride in making sure each property is presented to a high standard. We hope you will return soon. Best wishes Joanne Nicholson Highland Club Direct

Highland Club - Chapter House

Review submitted on Wed, 17 May 2017
4.7
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
4.0
Condition
5.0
Location
5.0
Value
4.0
Customer
Service
5.0
Chapter House captures modern living with all the period features of the former monastery. Ideally located on the banks of Loch Ness, it was a great base for exploring the highlands and local tourist attractions. The accommodation could do with an additional shower over bath in the main bathroom, as 4 of us had to use the only shower in the en-suite when getting ready. Other than that, we enjoyed our stay and would recommend the Highland Club/Chapter House to friends and family, as I'm sure our friends visiting from England will also.



Joanne Nicholson replied more than 1 year ago
Thank you for taking the time to review The Chapter House. As you mentioned this is a very special property with such an abundance of period features and a wonderful private garden. All properties are privately owned, I am certain the owner will consider carefully your comments regarding the shower however, we are pleased that this did not detract from the enjoyment of your holiday.

Great Historic Accommodation

Review submitted on Wed, 26 Apr 2017
4.0
out of 5
Guest recommends this property
Cleanliness
3.0
Comfort
4.0
Condition
4.0
Location
5.0
Value
4.0
Customer
Service
4.0
The Chapter House was a great place to stay and Fort Augustus was a great location to base oneself for everything the highlands has to offer. The apartment was comfortable and the building had lovely historic features that set it apart from other accommodation and was very spacious. I would definitely recommend this accommodation to anyone looking to book a unique and special place in the highlands.

Only problems were the cleanliness of the the cups, plates and cutlery, which had obviously been put back into cupboards dirty before we got there, so we had to wash everything before using it. I also thought that some of the furniture such as the lounge and beds could do with some updating, as it was looking a bit worn and uncomfortable. We also received no complementary toiletries as was stated we would in the apartment description when we booked. Those were only little things that wouldn't stop me from booking again however. Overall great stay.



Joanne Nicholson - Highland Club Direct replied more than 1 year ago
Thank you for taking the time to review The Chapter House. We are grateful that you have pointed out there was an issue with the cleanliness of some crockery and cutlery, rest assured we are addressing this today with the cleaning staff. This is probably an oversight as normally we receive good comments regarding the cleanliness of all our properties. The property manager for The Chapter House is extremely forward leaning and so will make sure all is in order and standards are maintained. The property managers are also on hand at all times to address any of these kind of issues during your stay and I am certain they would have sorted this out had they been asked, however, I appreciate that all should have been in order for your arrival. Reviews are placed directly onto our website, the owners of each property also receive a copy of the review and I will liaise with the owner to ensure any appropriate corrective actions are carried out. As you reiterated this property is extremely special, offering an abundance of architectural features.

What a gem!

Review submitted on Thu, 20 Apr 2017
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Delighted to have come across this beautiful and luxurious accommodation in such a perfect location. Marvellous views of the loch!
Kids loved the table tennis, games room and grounds.
Such a special place!



Joanne Nicholson - Highland Club Direct replied more than 1 year ago
Thank you for taking the time to write a review, we are delighted you had a wonderful holiday and that your kids took full advantage of all the on site activities. The Chapter House is our largest 2 bedroom property with plenty of space for families with the added bonus of a private garden. Best wishes Joanne Nicholson Highland Club Direct

Fantastic stay in a gorgeous setting

Review submitted on Fri, 17 Feb 2017
4.7
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
5.0
Condition
4.0
Location
5.0
Value
5.0
Customer
Service
5.0
We had 3 nights staying in the Chapter House with our twin 8 year old daughters. The setting is absolutely stunning, driving up to the old Monastery is a big wow and the scenery looking over the Loch is just amazing. The apartment itself had everything we needed for some home cooking of breakfasts and dinners, unfortunately one of our daughters had tonsilitis whilst we were there so we were inside alot more than planned, but having such a big comfortable apartment made that alot easier on us all.
Having the games room and table tennis table was also a bonus for the children and they loved exploring the grounds, feeding the ducks and spotting rabbits from the swings in the park.
The location is excellent with good access to many sights and attractions. We finally got out to explore and drove to Ben Nevis where the girls got a chance to sledge on the mountain (we left the sledge in the apartment for future guests!). The drive up to Fort William was just stunning with some gorgeous views, I'd definitelty recommend it. We ate at both The Bothy and The Lock Inn, which were walking distance and good food, the Londis is well stocked for essentials and I can even say the local GP and pharmacy were fantastic and very helpful when my daughter needed antibiotics!
We took a boat trip with the local company based on the lock, a quick hour with some informative and amusing presentations from the crew!
Overall a fantastic stay and the kids are already asking when we can go back!



A gorgeous setting

Review submitted on Mon, 31 Oct 2016
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
The Chapter House is beautiful and has everything you need. It is set within breathtaking surroundings which appear to change everyday. I would definately stay there again.