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Wallslough Holiday Village, 3km from Kilkenny City - 3 Bedroom Cottages Sleeps 6

Wallslough Holiday Village, 3km from Kilkenny City - 3 Bedroom Cottages Sleeps 6

4.8
out of 5
Ratings from 1 review
100% of guests
recommend
Cleanliness
5.0
Comfort
5.0
Condition
4.0
Location
5.0
Value
5.0
Customer
Service
5.0


Wallslough Holiday Homes are located just 3km south of the beautiful medieval city of Kilkenny. This luxury, four star, award–winning self-catering cottages are set in an idyllic, tranquil and rural setting with wonderful views of the Kilkenny countryside.

A good service overall

Review submitted on Mon, 24 Apr 2017
4.8
out of 5

Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
4.0
Location
5.0
Value
5.0
Customer
Service
5.0
We had some teething issues at the start. The cooker and oven didn't work on the first night. There was a replacement hob put in which did not fit counter. This was replaced again the next day. The fuse of the cooker went as well the same evening. This was dealt with the same evening. However, we ended up not eating until about 10pm with the delays! Our TV was acting up a couple of nights later, but this was repaired very quickly on the same evening. The dishwasher wasn't working properly either, so we were doing a lot of washing up! We did not bother to say anything about this while we were there as we were. At the end of the week, we didn't have to pay electricity our towels fees as an apology for repairs. We also thought that the wifi charge of 5 euro per day was quite hefty.

Despite all this, it was a very safe place for children to play outside. The cottages are beautiful and in an excellent location. We are recommending the place to all our friends. The cottage is very warm and comfortable and clean.We had a great time while there!





Maura replied more than 1 year ago
Good morning Brenda Thank you for taking the time to write a review on Old Killarney Village. We regret that you had these issues in Old Killarney Village but are happy to hear that the staff on site resolved these issues for you as soon as possible. I will contact Old Killarney Village about the dishwasher to ensure it is fixed. The houses are very secure for kids and they are in a great location. Thank you again for your feedback. Kindest regards Maura