Photos on line do not do this beautiful residence any justice, we were all impressed as there were 8 of us who stayed, 6 from New Zealand and 2 from Australia here for a family reunion with our English heritage. The owner Liam was very helpful and gave us the history of the house and Rachelle the caretaker looked after us for all our needs, nothing was any trouble. The house has a beautiful cafe next door, who are happy to cook our dinner if we so desired and the food was wonderful. The staff in the cafe were also very attentive and looked after any dietery needs, just loved our stay and woul...more
I throughly enjoyed my stay the apartment was lovely and had everything we needed. It was very central to everything we wanted and very comfortable to stay in.
Snooker days can be long when you are working so a nearby, comfortable flat is such a bonus. Less than ten minutes from the venue, or if you want to pop into busy York again just a few minutes. The flat was very comfortable, clean and welcoming. So much so we have booked it again for next time.
I absolutely loved staying in this apartment. It's close to the City and is extremely comfortable. It's also beautifully furnished.
Never doubt to stay again! Close to town and with plenty of choice of restaurants. Pleasant apartment to stay !
Lovely Apartment - we had a fantastic visit. Our host was great - communication was very prompt. The location is ideal - close to everything! We hope to return to York and would certainly love to stay here again!
The location of the property is excellent. The appartment is spacious and very comfortable.And I would have no hesitation in recomending the property to others.
A modern, comfortable apartment in a quiet spot, with easy access to York centre and Sainsbury's. Very helpful and accommodating staff on the phone.
This is the second time I’ve stayed at Cocoa Suites and I love it! Highly recommended and I would definitely stay again!
Quite simply ticks all the boxes ... located close to the old city and restaurants, convenient for food shopping, parking on premises, well-equipped flat with absolutely everything anyone would need and is extremely comfortable and very quiet. Manager/cleaner efficient and personable. We were here for three weeks and believe this has to be one of York's best rentals.
Cocoa Loft was a really nice studio and well set out. The shelving units were great for dividing the lounge from the bedroom. I would definitely stay in this studio again. The studio also had a parking space in the car park which was very useful.
The apartment was just as advertised. It was a convenient walking distance to York attractions, the grocery store and shopping. Only 2 steps into the building and 1 step into the bathroom. I say this because I am limited in the amount of walking I can handle in a day but I was able to walk everywhere from the apartment. It was comfortable with enough room for 2 people. I had a minor issue with a curtain rod it was handled professionally & immediately. The booklet explaining miscellaneous things about the apartment was well organized. I would suggest adding a page about how to operate the washi...more
I really like Castle Chambers and Stays York. The apartment is very convenient for the town centre. Comfortable and clean. Very pleasant staff at Stays - always agreeable to deal with. I will come again as I am a frequent business traveller to York. A few minor suggestions for improvements: 1) The cupboards, wardrobes and mirrors were obviously installed by a very tall person. I am 5' 2" and couldn't reach the wardrobe rail to hang my dresses. I had to stand on a chair to reach the glasses and crockery on the top shelf of the kitchen - it would be useful to provide small steps for sho...more
I stay here regularly. Its clean, comfortable and convenient. The staff at Stays are a pleasure to deal with.
This is a stunning place, super modern and well equipped. The only thing we wondered about was a lack of microwave which would have been useful with our catering. Location is only 3 miles outside York, good links to get in. But what a place for a family get together!
everything just fell into place Alison met us at the apartment early which was very helpful all in all lovely apartment ideal situation
From the moment we arrived to the moment we left we felt both at home and in the lap of luxury. Given how close it is to the hustle and bustle of York, the apartment is surprisingly quiet and secluded. The balcony is fantastic (despite the unseasonable weather) and the views of the Minster are wonderful. The apartment is very well maintained, clean and with everything we needed. Looking forward to coming back!
Fabulous stay, apartment clean and immaculately presented. Left some belongings and the management arranged for postage couldn’t ask for better service. Would recommend,!
A brilliant stay - all amenities and so close to the city centre. Loved it! Very clean and excellent quality.
I have been there 3 times and I am going to book again for next year as it is just what we need ( excellent).
We thoroughly enjoyed our 10 day stay in this flat at 1 Middleton House in York. The flat is on the ground floor of a 5-unit apartment, and it has clearly been renovated for discerning guests. Communications and coordination of check-in and check-out were very good, and we found the flat well stocked with essential supplies, as well as appliances, pots, pans, dishes, utensils, etc.. Everything was in good working order. Being on the ground floor on a busy street, we really appreciated the install of sound-deadening windows in the front room; however, a downside of this is that the front window...more
This a beautiful little coach house tastefully renovated and decorated. The kitchen is well designed with plenty of dishes and utensils. There is a vast amount of storage upstairs and the shower, which is downstairs is powerful. It's just an easy 10 minute stroll to the city walls and on to the river, shops and Minster. We phoned the owners a couple of times with queries and found them to be very pleasant and helpful. There's a useful manual in the house with plenty of local information.There is a parking space in the drive, which is a big bonus in a city where there is no free parking. If...more
enjoyed are stay but have problems with Hot water and heating. could not get the heaters to stay on and we had no hot water on the Saturday night when getting ready to go out for dinner. need more user friendly guides.
We were fortunate to be there in lovely weather but the apartment was unbearably hot. We didn’t have the heating on! It was too hot to sleep but we couldn’t open the bedroom windows as there was so much noise in the street till all hours of the night. That of course is not the fault of the accomodation which was wonderful. Loved having the washing/ drier machine as were traveling for many weeks.
Apartment five star,well equipped,located university side of city minutes walk from shambles.not suitable for people with walking difficulties,quickest and most scenic walk to city via boardwalk outside apartment along river,shambles ten minutes walk
Clean, comfortable and cosy cottage, well located on the outskirts of York. Quick and easy bus into town. Good pubs within walking distance. Well equipped cottage with all the essentials.
We had a wonderful stay. The place is clean, quiet, and attractive, and also very close to the center of the city (about a ten-minute walk). There is a small commercial strip nearby with restaurants and some markets. The townhouse was comfortable and ideal for a family or group. We would certainly stay here again next time we're in the area.
I stayed in 10 Woodspring Way for a few months whilst working in the area and found it a great home from home. Plenty of free parking, a pub, Gym and pool on site with lots of activities and places to walk too. The Bay is located almost central to Scarborough and Bridlington with Flamborough Head a 10 minute drive away. Everything about The apartment and the service provided by Stays York was perfect. The apartment was cleaned every week with clean sheets, towels, dish clothes and dishwasher tablets. If there was ever a maintenance issue that needed raising (light bulbs etc) they were re...more
We greatly enjoyed staying at this apartment. The kitchen was well stocked and easy to use and the bedrooms were roomy and comfortable. Mark and Liz were very friendly and helpful at our arrival and provided plenty of information about how everything in the apartment worked.
After the initial problems of being double booked in another property ,not being able to undo the key safe and not being able to contact anyone , we finally were sorted and were able to enjoy our lovely holiday . It did spoil the start as we were tired and a long way from home! The house was spotlessly clean , warm, comfortable and a good quiet location for walking into York - 10 mins maximum. I loved the courtyard which was sunny in the afternoon and the walks by the river with the dogs. It was a really great place to stay and we would return. What the house lacked was information lea...more
Only negative - liquid soap in kitchen & bathroom were nearly empty ! Shoud have been full. Not enough big bags for the little kitchen bin.
lovely place we would stay again without hesitation . do make sure you use your car park pass though .
Lovely house. Felt like a home rather than a rental property. Walking distance to all attractions. Spotlessly cleaned and even washing tablets and dishwashers tablets provided. Would definitely recommend
The apartment is really big for four people and it has all you need for being comfortable. We had a problem with the cleanliness because we found the apartment with a toilet without been cleaned so they sent again the cleaning company.
excellent all perfect we think to find a very good apartment near the station and near the center of the town and we find it with all the comforts.
The flat was clean and well appointed and quite comfortable. Location was excellent. We really enjoyed our stay. However, communication with owner/agency was disappointing, as I never received entry instructions, called the number listed for assistance, waited for a call back for 45 minutes, had to call back several times and eventually got into the property after standing on the street for close to an hour. The number listed for assistance was apparently a real estate agency but they were not even able to answer simple questions on first two calls. for checkout, I only received an answer...more
The accommodation was excellent. Couple of issues need to be addressed. Better description of how to adjust the heating system. Better description as how to lock the front door. We needed to ask the neighbours for instructions
Great weekend the bay is a fantastic location for beach walks. The pub on your doorstep is a real bonus not having to drive anywhere. The flat is really spacious. It was a lovely weekend and we’ll book again for later in the year. Our daughter stayed a couple of weeks ago with our granddaughter and they absolutely loved it
10 Stonegate is a lovely, clean and quiet apartment with comfortable beds and beautiful views of York Minster right in the heart of the city. We had a wonderful holiday there. More cutlery would be appreciated by future guests.
The apartment is great, excellent location and it has all you need to stay comfortable. It is big enough for four persons.
Smaller than what photos portray, very dark, lights needed al day. Small bed like all double-beds in UK
I loved my stay at Minster Loft. The view of the Minster was incredible. The apartment itself was lovely, cosy and well equipped. The location couldn't have been any more central to everything York has to offer. I will return just as soon as I can.
We really enjoyed our 3 week stay in York. The house is very well located, well equipped and was more than big enough for the 4 of us and our dog. Thank you !
I previously stayed in the Cocoa Loft and then moved to No 9 due to lengthening my stay. After staying in the Cocoa Loft I was disappointed with No 9. The layout was very different and the sofa was different to the pictures - not a huge problem. The studio was in good condition although the heating wasn't working. However, Chris/Rachel from Stays York ensured the heating was fixed the next day and were very helpful. No 9 wasn't laid out the same as the Cocoa Suite because it was a different shape. However, it wasn't as cosy and didn't have the same facilities e.g. no iron/ironboard etc. There ...more
We stayed for a week and loved it. Parking wasnt always easy and no disabled bays near accomodation apartmen. The apartment although only one bedroomed was large enough for us and 2 young people aged 11. Apartment was in need of decorating and sprucing up a little but we all have wear and tear. I wish there had been internet as we couldnt research where we wanted to go. I think a folder with leaflets of things in the area would be good. Overall I wouldnt hesitate in going back.
I always like to stay here when I am working in York - it is comfortable and convenient. The kitchen is well equipped, the beds are comfortable, its clean and close to the town and office. The staff at Stays (Anne and Chris) are very nice and pleasant to deal with. They always respond quickly and politely to any issues raised. I have a few concerns about security - on the past two occasions there have been mix ups over keys. This time a strange man entered my apartment by mistake which was quite frightening (it was soon sorted out and my fears were allayed by speaking to Chris on the phon...more
Great place for our family of five. Perfect location near to train station and all the museums that York has to offer.
My family and I had a fantastic stay at St Olaves at the end of June. The house is beautifully furnished and decorated throughout although showing some signs of age - saying that, this didn't detract from our stay at all, it was incredibly clean. The kitchen was well equipped and there were some lovely thoughts with tea/coffee bits and pieces available on our arrival. The use of the key safe meant that there were no problems getting in or out (or indeed the requirement for a single person being responsible for looking after them!).St Olaves was certainly a home away from home and would recomme...more
This house is in a very good position for exploring York and is spacious over four floors. However it is let down by the three bathrooms all of which need attention, there were shower heads which wouldn't stay in place and one of the toilet seats was loose. The main bathroom had obviously had repairs to the toilet leaving unsightly holes in the wall. This is a pity as with attention to detail this would be a great holiday house.
We stayed at Longfield House to celebrate a 40th birthday as we were attending the races, The house was perfect for our party size although the option to split the beds into twins would have been better. The house had everything we needed. The only down fall was that there were areas of the house that hadn't been cleaned. The top 2 bedrooms hadn't been hoovered properly and the shower head in one was very dirty and underneath the sofas in the living room hadn't been hoovered either. Outside the house, the front and the back had lots of cobwebs and needed to be swept. Despite this, we would us...more
Booked for 4 adults but twin room disappointing as bed sizes seemed small. Easy level walk into town so met our needs well. Being a townhouse there are lots of stairs. Having 2 bathrooms very handy and we enjoyed the balcony overlooking the garden at breakfast time. Good stay
This is a spacious, comfortable flat in a very good location. There's a lovely view across a park out of the living room window and it's just a 15-minute walk across the river bridge to York Minster. The apartment block as a whole was well maintained and was staffed by a helpful concierge. Having a free parking space in the city centre was a real bonus! The flat itself was not without small niggles (wear & tear), but we reported these to the management company to remedy ahead of the next visitors arriving.
The Bay at Filey was ideal for us with our dog as there was direct access to the beach and the on-site pub was dog friendly too. The room was clean and tidy (apart from a stain on bedroom carpet) and easily accessible with everything working ok.
Perfect place for us. Very spacious. Ideal as a base to go to local areas. The only criticism is the two seater sofa cushions and the four kitchen chairs need replacing as the stuffing has gone. This didn't affect our stay as we put cushions on the seats but need to point it out so the owners are aware. The flat was brilliant, very well designed and we would definitely book it again.
Loved everything about the flat. Two things I wasn’t happy about. One is my booking was initially confirmed for another flat which showed it was available on HomeAway then the owners cancelled saying the property was already booked by someone else. Second time I booked this property it got confirmed and again it got cancelled by the owners saying there was a problem with the scheduling. Ultimately they gave me the property for a day less than I wanted. Other than that the check out time being 11 am was not convenient but that’s their rule so I guess acceptable.
Excellent location to city center. Parking was easy. The house when first walking in feels like the owners have just walked out the door. Their personal belongings are all over the house from clothes to mail and files of paperwork. When you read the handbook all the rules of what you can and can't do were explained in a nice way but these should be explained when booking.. Any cupboard or door with red spots your not allowed to be used which is OK but empty your clothes out the wardrobes you can use. Not allowed to sit on the chair in the master bedroom to do your make up, so provide one...more
Lovely house in the centre of York, great location and close to the Minster and shops. The only downside is the noise at night from the 24 hour Mc Donald's opposite. Very spacious, comfortable and well equipped spread over 3 floors. Would highly recommend it if you don't mind stairs and a bit of noise! We've stayed there 3 times now!
It’s a great place to stay, very cosy and clean although there’s no service so can’t go online or receive texts meaning can’t contact owner. The freezer is extra small so be prepared for this! The TVs only had freview so couldn’t access Netflix unfortunately. Otherwise this apartment is a very good option to stay at and has a lot of storage. Vegan food available at the restaurant.
Value for money very good customer service from york stays have booked again later in summer easy to book.
No number on front door made it very difficult to identify property from road All seating was in a very poor condition Dining chairs legs broken Foam in all seating deteriorated to powder offering no support and impossible to sit on Internal doors badly fitted Unable to lock bathroom door Unable to open closet door in bedroom
Firstly let me start off by saying that the location is great, car park very close and a bit of a grassed area for the dogs. However the apartment is in need of many repairs, and a good deep clean of the carpets. It’s very basic, no frills, not a very comfortable sofa nor the little chair. They both have seen better days. The dining table is to big for the room, with odd number of dishes and cutlery, We were left 1 tea towel and 1 toilet roll for the week, but 5 dishwasher tablets! This could be a great place to stay if a lot of love and care is put into the place. Adding WiFi would be gr...more
We liked our stay in York. Beautiful city and many things to do and to see. We even liked the house. But when we came back home we received an email that we had damaged a chair which we did not. But we had no proof so we did not get back the deposit we had paid. This felt really bad and we were so disappointed, that we do not have good memories anymore.
On entry looked ok but on closer inspection needs a good clean and broken furniture. Sofa broken and uncomfortable, sat on dining chair and leg broken nearly had a nasty accident as it gave way. Flòor not cleaned as could still see dirty footprints and lots of dog hairs on bedroom carpet, we dont have a dog. Oven filthy. Generally not up to standard and dining chair accident waiting to happen.