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Strathmore Lodge

Strathmore Lodge

4.5
out of 5
Ratings from 6 reviews
100% of guests
recommend
Cleanliness
3.8
Comfort
4.7
Condition
4.2
Location
4.7
Value
4.3
Customer
Service
5.0


Strathmore Lodge sleeps 6 and is part of our collection of luxury holiday homes in the country village of Wooler, otherwise known as 'the gateway to the Cheviots'. 'Strathmore Lodge' is actually part of Strathmore, with some of the bedrooms made unavailable to use so instead of sleeping 10, Strathmore Lodge sleeps 6 in 3 bedrooms with 3 bathrooms. This grand home has a private hot tub, lawned garden and private gated parking on the driveway. Wood burning stove, a short walk to the village centre, and 2 dogs are welcome. Free Wi-Fi and Digital Guidebook.

Excellent

Review submitted on Tue, 24 Sep 2024
5.0
out of 5

Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
I cannot help but give this place five stars. The customer service began with a phone call in the afternoon of our first day, telling us that the cottage was ready for us. We were walking around the village with a couple of hours to spare, so this was great news. We walked in to fresh flowers, a handmade cake (delicious) and everything else we could wish for.
The beds were comfortable, the sofas were comfortable, there were plenty of cups and plates in the kitchen, together with a coffee machine, and lots of books to choose from.
We went in the hot tub, and were surprised to find flipflops and towels to use. They have literally thought of everything.
We were both sad to leave.


Caroline from Garstang stayed at Strathmore Lodge for 7 nights in September 2024


50th Birthday Celebration

Review submitted on Sat, 17 Feb 2024
5.0
out of 5

Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Communication prior to arrival with the cottage owners was great .
We loved the sociable space . The house was spacious yet cosy and welcoming .
The hot tub was a firm favourite and was enjoyed by all. It felt very private and we were deranged by the garden blackbird and robins
I loved the history of the building and the amazing old veterinary books which were a nod to the houses past . We liked the close proximity to Wooler and enjoyed lunch at the Blackbull and a dinner at Milan - everyone was very friendly .


Catherine from Wakefield stayed at Strathmore Lodge for 4 nights in February 2024


A winter break

Review submitted on Sat, 03 Feb 2024
3.5
out of 5

Guest recommends this property
Cleanliness
2.0
Comfort
3.0
Condition
3.0
Location
5.0
Value
3.0
Customer
Service
5.0
We stayed here as 5 adults, 2 couples and elderly father. As we walked in the cottage we were delighted with the initial impression of the property, however we soon noticed faults which should have been identified and put right!! Curtains falling off curtain poles in 2 rooms. Cobwebs and dust in all rooms, the downstairs shower does not drain for hours so can only be used by 1 person for a short shower leaving a few hours for it to drain. The shower head on upstairs shower needs replacing! We couldn’t get the main sitting room warm because the window was extremely draughty! We spent all our time in the ‘snug’ which was very comfortable except for the broken leg on the footstool. The main bedroom was very draughty, the blinds moved with the wind so this room was pretty cold. The ‘en suite’ was filthy, the toilet didn’t empty without plunging and the extractor blew in black bits. The main toilet upstairs didn’t empty well either which is not ideal when it services the needs of 4 people (due to the downstairs bathroom flooding from the shower) I think this house could be amazing as the decor and furnishings are fantastic and the beds were super comfy. The welcome pack was fabulous. I feel it needs a really good thorough clean and the drainage issues looking at. We did mention the drainage and footstool to the owner who said she was aware of these issues, clearly maintenance is required. The property is ideally located for access to all Northumberland has to offer.

Michael from Wakefield stayed at Strathmore Lodge for 7 nights in January 2024


Natalie replied 256 days ago
Thank you for taking the time to share your experience during your recent stay at Strathmore Lodge. We appreciate your feedback and have taken note of the issues you encountered during your stay. Please be assured that we have passed on this information to the property owner for their attention. It is our priority to ensure that our guests have an enjoyable and comfortable stay, and we apologise for any inconvenience you may have experienced. We are glad to hear that you found the decor, furnishings, and welcome pack to be fantastic, as well as the beds being super comfy. The owner has addressed the maintenance and cleanliness concerns you have highlighted, to improve the overall experience for future guests. Once again, thank you for bringing these matters to our attention. We hope that, despite these issues, you were able to appreciate the beautiful location and everything Northumberland has to offer. Please do not hesitate to reach out if you have any further feedback or if we can be of assistance in planning your next stay with us.

Wonderful Stay

Review submitted on Sat, 16 Dec 2023
5.0
out of 5

Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
What more can we say. Strathmore is a wonderful property. Everything there is perfection. Loved it.

Steven from Bury stayed at Strathmore Lodge for 7 nights in December 2023


Lovely Character Property

Review submitted on Sat, 23 Sep 2023
4.0
out of 5

Guest recommends this property
Cleanliness
3.0
Comfort
5.0
Condition
3.0
Location
4.0
Value
4.0
Customer
Service
5.0
Large spacious character property, large enclosed garden with hot tub, beautiful master bedroom, great kitchen that had loads of cutlery, crockery, glasses, utensils etc and an American fridge freezer and range cooker. Tasteful decoration & furnishings. Open fire in lounge and stove in the snug. Good central location for exploring Northumberland. Very generous welcome pack. Very dangerous getting in and out of the driveway in your car because it sits on a blind corner - so you really need someone with you all the time. Would be an ideal property for a large family get together as the house is so spacious.

Lynne from Ayr stayed at Strathmore Lodge for 7 nights in September 2023


Chloe Watson replied 358 days ago
Thank you for taking the time to provide feedback on your recent stay at Strathmore Lodge. We highly value our guests' opinions and appreciate you bringing your concerns regarding the driveway to our attention. We will investigate and amend our arrival information where necessary, which is sent to guests prior to their arrival to make them aware. We hope to welcome you back to Northumberland again soon. Once again, thank you for your valuable feedback.

Family getaway to Northumberland

Review submitted on Sat, 09 Sep 2023
4.2
out of 5

Guest recommends this property
Cleanliness
3.0
Comfort
5.0
Condition
4.0
Location
4.0
Value
4.0
Customer
Service
5.0
We had a lovely 4 night break with the family. The house is large with enough space for us all. We all like to cook and the house has enough equipment to meet all our needs. The bedding and beds were all high quality which really makes a difference and adds to the comfort. The hot tub was also a winner!! The hamper and cake baked by Catherine were all fab and a lovely touch.
There are however a number of things that could’ve made this house better.
- cleanliness which I gave a 3 for is not what I would expect for a luxury cottage. The oven and the showers in both bathrooms were particularly dirty. I had to clean the shower head before using and there was also grime around the trays.
- the toilet seat and toilet roll holder in the downstairs bathroom were also on the brink of breaking
- lastly whilst i love and appreciate a cottage garden, the garden needed some maintenance, the flowers and shrubs were over grown and the grass needed cut.

This all being said did not ruin our week away and I am commenting so this can be sorted for future guests.


Lee from Leven stayed at Strathmore Lodge for 4 nights in September 2023


Linzi replied 325 days ago
Thank you for taking the time to leave feedback following your stay. We take all constructive feedback into consideration and we have passed the feedback on to the owner for future guests. I look forward to welcoming you back to Northumberland in the future.