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Maple House

Maple House

4.4
out of 5
Ratings from 9 reviews
78% of guests
recommend
Cleanliness
4.7
Comfort
4.3
Condition
4.0
Location
4.8
Value
4.3
Customer
Service
4.4

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Maple House's modern interior design and luxurious furnishings combine to create a welcoming family friendly country haven just a short stroll from the bustling market town of Chipping Campden. This idyllic retreat is perfect for families or friends, with a plethora of eateries, scenic country walks and Cotswolds attractions all within easy reach.

Great place to stay

Review submitted on Fri, 06 Dec 2024
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
The house was great. Really good communications with the company that managed it.
Its a really nice house, and felt cared for and homely.
We appreciated welcome pack of milk, juice, bread etc but also all the other little things possibly left by previous guests that some companies would just clear out but were nice to find, eg tea, spices, coffee pods, dishwasher tablets, tissues, sugar
We also have some good evenings in Chipping Camden, Lovely pubs, - and really recommend Luigis (italian restaurant)
Thank you :)

Would you recommend StayCotswold to a friend?
Yes



StayCotswold replied 21 days ago
Thank you Jacqui for your wonderful 5* review of Maple House. We are delighted to read that you found the property to be a great place to stay, it felt cared for and homely. We are pleased to know that you had good communication with the management company and appreciated the welcome pack on arrival. We look forward to welcoming you back soon.

Maple House

Review submitted on Thu, 14 Nov 2024
4.2
out of 5
Guest doesn't recommend this property
Cleanliness
5.0
Comfort
4.0
Condition
3.0
Location
5.0
Value
4.0
Customer
Service
4.0
We stayed at Maple House for my husbands surprise birthday weekend with friends .The house was in a fantastic location with parking and we were able to walk into Chipping Campden on both days to explore the high street and surrounding areas.

The house was comfortable and clean but looking tired in places but we appreciated the complimentary items left in the fridge on our arrival.There was however a very strong smell of damp in the downstairs utility room..

All bedrooms and bathrooms were clean and the master bedroom had plenty of storage.

On our last morning we showered and heard dripping downstairs .We found water leaking through the downstairs light fitting !!!!.It was dripping all over the sofa and cushions and we noticed large water stains on the ceiling, so this had obviously been a previous issue that was left and not addressed .The fuse board had tripped which left us with no power for an hour which wasn’t ideal for our guests trying to get ready to leave .

I contacted the team and they did say they would get someone to look at it but I can’t imagine this hasn’t been mentioned before due to the large stains,which have been there some time.

Overall a beautiful and comfortable house but in need of some TLC in places and the damp smell and leaking shower needs to be addressed.

Would you recommend StayCotswold to a friend?
Yes



StayCotswold replied 43 days ago
Thank you Julie for your review of Maple House. We are delighted to hear that you found the property to be comfortable, clean and in a fantastic location. The property manager has tested the shower and couldn't find any evidence of a leak however, they will continue to monitor the situation. We do hope that you will be back to stay again soon!

Lovely stay in Chipping Campden

Review submitted on Thu, 31 Oct 2024
4.3
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
4.0
Condition
3.0
Location
5.0
Value
4.0
Customer
Service
5.0
Loved our stay in a spacious house for three families. The proximity to Chipping Campden was great and great to be able to leave all our cars on the drive! For the amount of money the house cost I must say we were expecting perfection; if a few things are tightened up it would be that; the front door handle is incredibly loose, the curtain tie back fell off, there is only one frying pan and the dishwasher is woefully small for such a big house!

We also found the rules and regulations quite depressing ahead of the visit; a huge £350 security deposit by StayCotswolds for one and the house rules made you worry you were going to be judged on exit!

However, lovely clean comfortable house which we would stay in again.

Would you recommend StayCotswold to a friend?
No



StayCotswold replied 57 days ago
Thank you Gillian for your review of Maple House. We are delighted to know that you loved your stay at the property and you found it to be spacious, clean, comfortable and in a good location to Chipping Campden. We will pass your feedback onto the property manager to rectify the few maintenance issues. The security deposit for the property is authorised by the property owner and not StayCotswold. This amount is pre-authorised on your credit card 7 days prior to your arrival date and, providing no damage is reported, the pre-authorisation will be released 7 days after your departure. We look forward to welcoming you back to the Cotswolds soon.

Great stay

Review submitted on Thu, 24 Oct 2024
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
We had a lovely stay at maple house. The house was beautiful and the pool table was a bonus! Thanks for having us.

Would you recommend StayCotswold to a friend?
Yes





StayCotswold replied 64 days ago
Thank you Syan for your review of Maple House. We are delighted to hear that you had a lovely stay and found the property to be beautiful. We hope you will be back to stay again soon!

Family get together

Review submitted on Thu, 17 Oct 2024
4.2
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
4.0
Condition
4.0
Location
5.0
Value
4.0
Customer
Service
4.0
I booked Mapel House as a family gathering to celebrate my husband’s 60th with daughters, their partners and grandchildren (2 x 1 yrs)
The house was perfect for our stay.
Easy walk into CC.
We did have a small issue with hot water, but this was sorted quickly once we called the maintenance company. They also checked everything was ok afterwards.
Would definitely recommend and stay again.

Would you recommend StayCotswold to a friend?
Yes





StayCotswold replied 71 days ago
Thank you Julie for yoru review of Maple House. We are delighted to hear that the house was perfect for your family gathering to celebrate your husband's 60th birthday. We are pleased to know that the maintenance company were able to assist you with the small issue with the hot water. We look forward to welcoming you back to the Cotswolds soon.

This place would have been great but....

Review submitted on Fri, 11 Oct 2024
3.5
out of 5
Guest doesn't recommend this property
Cleanliness
5.0
Comfort
3.0
Condition
3.0
Location
4.0
Value
3.0
Customer
Service
3.0
My review would have been a lot more positive if we had had central heating but unfortunately it wasnt working for half the radiators in the house and this had already been flagged in September by previous guests as we saw it in the guest book. It was cold!
Property Manager came out but couldnt fix it so said an engineer would come, but they didnt. We were only staying for 3 nights but it was disappointing that after I gave feedback and reported it no compensation was forthcoming. I did get feedback however I felt it was unsatisfactory.
The owners use a management company and advertise on several holiday property sites, so the communication channels are varied and slow.
The positive was The house is spacious and well equipped and had it been warm we would have been very comfortable.
The front and back gardens are very overgrown and spoilt the appearance of the house as its lovely. For the price that is being charged you do expect ongoing maintenance and the property to be in working order so we were disappointed that this wasnt the case.
Its a short walk into beautiful Chipping Camden and there are some great places to eat there including a bistro called Huxleys that we loved.
The driveway is tricky to navigate and will only really fit three cars - reverse on so you can get off more easily!!
We would use it again if the heating was working!

Would you recommend StayCotswold to a friend?
No



StayCotswold replied 67 days ago
Thank you Juliette for posting your review of your recent stay at Maple House. We have taken all your feedback into consideration and discussed the issues with the property manager and property owner. The property manager did visit the property and tried repair the cold radiators, he also reported that the house wasn’t cold and they provided you with some more logs for the fire. The issue you were referring to in the guest book was a totally different heating issue, which was resolved very quickly. Since your stay at the property the property manager has arranged for a plumber to bleed the radiators and balance them, along with fitting a new thermostat. After a spell of very wet weather it has made it difficult to have garden maintenance visit the property before you arrived. The property manager has also instructed a garden maintenance team to visit the property and tidy up the garden. We are pleased to read that the house is spacious and well equipped and now the heating issue has been fixed the property is very comfortable. We hope that you will return to the Cotswolds soon.

Maple House

Review submitted on Mon, 09 Sep 2024
4.7
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
5.0
Condition
4.0
Location
5.0
Value
5.0
Customer
Service
5.0
The property met all our expectations as to comfort, amenities and space.
The family had an enjoyable time.

Would you recommend StayCotswold to a friend?
Yes





StayCotswold replied 108 days ago
Thank you Brian for your review of Maple House. We are delighted to hear that you found the property to meet your expectations and that you had an enjoyable time. We hope you will be back to stay again soon!

Brilliant stay and family friendly

Review submitted on Thu, 05 Sep 2024
4.0
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
4.0
Condition
4.0
Location
4.0
Value
4.0
Customer
Service
4.0
It was a very comfortable stay and suitable for young families. The location was also very good. Our family enjoyed the pool table.

Would you recommend StayCotswold to a friend?
Yes





StayCotswold replied 109 days ago
Thank you Bhavini for your review of Maple House. We are delighted to hear that you found the property to be comfortable and in a good location. We hope you will be back to stay again soon!

Cotswolds Gem

Review submitted on Tue, 02 Jul 2024
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Great house in a lovely location only a short walk to the centre of Chipping Campden. Lots to see and do in the surrounding area, the steam train out of Broadway was a highlight for 4 of the adults in our party!

House was very clean throughout and has everything you need for a good holiday, although we could not find any guidance for when the bins went out.

Booking procedure was easy as was the communication of property details

Maple House was a real home from home.

Would you recommend StayCotswold to a friend?
Yes





StayCotswold replied 178 days ago
Thank you Gary for your review of Maple House. We are delighted to hear that you found the property to be great, clean and in a lovely location. We hope you will be back to stay again soon!