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We stayed at Netherby Hall for a weekend, with fourteen people in total accommodated in the Victorian Stables. The rooms were well-prepared, comfortable, clean, and equipped with all the necessary kitchen tools, even including nightgowns. Overall, it’s a lovely place to stay, but there is room for improvement.
One of our guests arrived in the evening when the estate was poorly lit, and the signs were not visible from the road. Unfortunately, the guest accidentally crossed private property on the Netherby Hall estate and was reprimanded by the owner. We sincerely regret this incident but would suggest adding clearly visible signs along the road, especially for nighttime arrivals, to prevent such mistakes in the future.
Another important note is that guests are not allowed to walk freely outside the Netherby Hall grounds. Across the road, the woodlands and surrounding areas are entirely private. Even while we were walking on what seemed to be a public footpath without any indication it was private, the owner approached us and informed us that walking there was prohibited.
This means that if you’re staying at Netherby Hall and wish to go for a walk without using a car, it’s practically impossible. It’s a pity, as the area is stunning and would be perfect for exploring on foot.
Karolina from stayed at Grooms' Quarters for 2 nights in December 2024
Suzanne du Rocher Treston, Reservations Manager replied 115 days ago
Thank you for sharing your recent experience at Netherby Hall. We always strive to provide an exceptional stay for our guests with the hope that they have a pleasant and welcoming experience. With this in mind all feedback is invaluable to us.
We are delighted that you found Netherby Hall a lovely place to stay and enjoyed the comfortable, clean and well-equipped apartments in the Victorian stable yard.
We apologise for any confusion caused during your visit and your feedback with regards to lighting and signage is greatly appreciated and has been forwarded to our property department for their review and action.
Netherby Hall sits within 36 acres of grounds and gardens which guests are free to explore. However, once outside the gates, the surrounding areas are not owned by or the responsibility of Netherby Hall.
Thank you again for your feedback. We hope to welcome you back to Netherby Hall and provide an even better experience in the future.
Perfect stays
Review submitted on Sat, 21 Sep 2024
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer Service
5.0
We spent an enjoyable 3 nights and everything was perfect. The accommodation was very clean and spacious. We enjoyed the walking in the grounds and spent time in the walled garden. Will definitely be returning.
Judith from Chorley stayed at Grooms' Quarters for 3 nights in September 2024
Suzanne du Rocher Treston, Reservations Manager replied 216 days ago
Thank you for your wonderful feedback! We're thrilled to hear that your 3-night stay was perfect and that you found the accommodation very clean and spacious. It's great to know that you enjoyed walking in the grounds and spending time in the walled garden. We look forward to welcoming you back for another enjoyable stay! The Netherby Hall Team
