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Clearwater 82, Primrose Bank (P)

Clearwater 82, Primrose Bank (P)

4.5
out of 5
Ratings from 21 reviews
95% of guests
recommend
Cleanliness
4.7
Comfort
4.6
Condition
4.4
Location
4.8
Value
4.1
Customer
Service
4.6

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Sleeps 7
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• Spa membership included
• Gym, indoor & outdoor Pools
• Watersports, Activities & Bike Hire (Bookable)
• Tennis Courts & Fishing
• Ballihoo Restaurant & Clubhouse
• Contemporary glass fronted lake side home
• 4 x bedrooms, 2 x bathroom
• 2 x doubles, 1 x twin and 1 x single bedroom
• Broadband included
• Charcoal BBQ
• Pets allowed (Charges apply)
• Refundable security deposit required

Loved it

Review submitted on Wed, 28 Aug 2024
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Great place. Plenty to do. Accommodation fab. Private area. Good security. Easy to access. Pool lovely. Food great.



family stay

Review submitted on Mon, 26 Aug 2024
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
4.0
Customer
Service
5.0
Great accommodation in excellent setting. Immediately felt at home. Provided everything we could want. Clean, modern, stylish and very comfortable. Very quiet and relaxing. Few minutes walk to restaurant and swimming pool. Loved sitting on deck with a drink reading a good book and watching wildlife. Enjoyed the food in the restaurant and they even provide a doggy menu. Hire of paddle boards, bikes etc on site expensive and only for a whole day so didn't use but may do in future. Other great restaurants in vicinity too. Site needs more power points for electric cars. Definitely considering going again next year. Highly recommend.



Family Break

Review submitted on Mon, 13 May 2024
4.5
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
4.0
Condition
4.0
Location
5.0
Value
4.0
Customer
Service
5.0
Perfect for our family needs. Plenty of space and dog friendly. Access to gym and swimming pool a bonus.



Great house, great location

Review submitted on Sun, 07 Jan 2024
4.5
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
5.0
Condition
4.0
Location
5.0
Value
4.0
Customer
Service
5.0
Great house in a great location.
We really enjoyed our first time at the water park.
Booking process was straightforward and the Orion team was very friendly and flexible
We would like to come back and explore other areas of the park



Fantastic holiday.

Review submitted on Tue, 27 Jul 2021
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Had everything we needed and wanted. Very relaxing and lots to keep kids entertained. Beautiful surroundings.



Fabulous weekend

Review submitted on Thu, 01 Oct 2020
4.5
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
4.0
Customer
Service
3.0
We had a fabulous weekend here at Clearwater 82. The property is perfectly located and has wonderful views of the lake. The house is very comfortable and clean, it has everything you need for a self catering holiday.
We didn’t know the Code for locked gates around the lakes until we got bikes on the Sunday. Would have been helpful to know this on arrival!



Mark Thomas replied more than 1 year ago
Thanks so much for taking the time to submit a review and I am really glad that you enjoyed your stay in Clearwater 82. Sorry you had issues with the locked gates, we do list the codes in the property on the laminated sheet we leave for guests, but you may have missed that. Also, we do have a 24/7 telephone service that would have enabled you to check with us as well. Anyway, glad you had a good time and hope to see you again soon.

Relaxing Holiday

Review submitted on Fri, 18 Sep 2020
4.3
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
4.0
Location
4.0
Value
3.0
Customer
Service
5.0
The property is lovely, well furnished,in a beautiful location and has all the domestic facilities for a home stay type of break. Very close to the spa and Balihoo Bar Restaurant though we only used the garden facilities at Balihoo. Also not far to the fishing lakes that my husband used but didn’t catch anything! No immediate parking outside but only a short walk to the car park, though as we were in our 70s we brought a folding porters trolley to help with the loads.



August family holiday

Review submitted on Tue, 01 Sep 2020
4.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
4.0
Condition
3.0
Location
5.0
Value
3.0
Customer
Service
4.0
We enjoyed our stay at Clearwater very much. We had everything we needed and plenty of good towels. The property was very nicely situated and quite secluded. The arrangements relating to Covid were very well managed. I would recommend this property.



Recommendation for Clearwater 82, Primrose bank.

Review submitted on Sun, 07 Jul 2019
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
4.0
Had stayed twice previously so we knew what to expect. Very well equipped and comfortable. A good family holiday



Glorious escape to a gentler pace of life

Review submitted on Thu, 21 Feb 2019
4.7
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
3.0
Customer
Service
5.0
We have stayed in Clearwater 82 several times over the past 5 years & we love it. Lower Mill Estate is a very special place to us & our two children now aged 6 & 8. It is perfect for a family with kids of all ages. It is not cheap accommodation but if you are after a high end escape this has so much going for it from stunning natures, beautiful walks, Ballihoo restaurant, tennis courts, Astro football, beautiful indoor, outdoor & natural swimming pools...Perfect for good old fashioned quality family time.



Natalie replied more than 1 year ago
Thank you for your lovely review and glad that you and all your family have enjoyed your stay with us again!

Family holiday with children

Review submitted on Tue, 14 Aug 2018
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
We stayed here for our mum's 70th birthday, 6 adults a one year old and a three year old. It was perfect for all of us. We were right next to the spa/swimming pools, Balihoo restaurant, parks and tennis courts but it was still extremely quiet and peaceful. The house was very well equipped with everything we needed and the lay out is great for family meals and just generally relaxing. Our children particularly enjoyed the ducks who would come and visit every morning at the downstairs decking. Parking, check in and check out is really easy giving a very efficient start and finish to our lovely holiday. We would highly recommend this house and Orion Holidays as they were always extremely helpful in the run up to our stay.



90/100

Review submitted on Tue, 31 Jul 2018
4.3
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
5.0
Condition
4.0
Location
5.0
Value
4.0
Customer
Service
4.0
A great holiday home for a family. Good situation and view from lounge. In kitchen would benefit from a wok and extra cutlery,also more and better quality t-towels.



View and drains!

Review submitted on Tue, 24 Jul 2018
3.7
out of 5
Guest doesn't recommend this property
Cleanliness
4.0
Comfort
3.0
Condition
4.0
Location
4.0
Value
3.0
Customer
Service
4.0
View from groundfloor was compromised by massive growth of reeds! Unpleasant smells from drains outside front door - drain covers loose and removable by 5 year old grandson! Lack of rails to hang towels in bathrooms - not enough space on airer for 6 bath towels plus swim towels. Will not stay here again unless drain problems fixed.



Mark Thomas replied more than 1 year ago
Thanks for your review and I am sorry that you had issues, however, if you had contacted us as soon as the drain issue occurred, we would have been able to come and sort it out. I was particularly concerned about your comment regarding the drain covers being easy to remove... If this was as bad as you implied, it was a serious health and safety issue which I am amazed you didn't report to us straight away. With regards to the view, the web entry clearly shows that there is vegetation around the lake and, obviously, this becomes more and less dense pendant on the time of year. I have personally checked the drain covers and made the Estate aware who have made sure they are all secure... There was also no smell when I attended so I can only assume it was a temporary issue as we have never had reports of drains smelling in that area. I feel your review was a little harsh and would urge anyone reading it to check the many other reviews for this property to get a balanced view of the property and location.

Excellent bank holiday weekend

Review submitted on Sun, 13 May 2018
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Very enjoyable weekend. We had stayed before but liked the new decorations. The weather was excellent but not much you can do about that



Discovery of Lakes in the Cotswolds!!

Review submitted on Tue, 05 Sep 2017
4.3
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
4.0
Condition
4.0
Location
5.0
Value
4.0
Customer
Service
5.0
Fantastic last minute 3 night break in an area we previously didn't know existed. House very well equipped, especially in the kitchen, where everything needed to cook for 7 was provided. The children loved the paddle boarding and the freedom of safe cycling and could not keep them out of the outdoor pool which is heated to the perfect temperature. The eldest 12 year old even took to plunging into the eco pool on a regular basis. Brrrrrrr.....
Kids loved it so much we had to book for larger family holiday for a week next year, at a larger property.



Amazing holiday

Review submitted on Tue, 08 Aug 2017
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Amazing holiday
Great house in a fab location
Very close to the tennis courts restaurant and spa facilities
Lovely walks and you must rent out a canoe on the lake
Bring your bikes!






Home away from Home

Review submitted on Fri, 06 Jan 2017
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
I was pleasantly surprised at how well organised Orion was in letting this holiday house to us. Even the little details of a Christmas Card and Chocolates on arrival was such a wonderful touch. A member of the team came over to explain everything to us which was great too. The house and location was beautiful, very clean and very spacious. I have stayed in the Park twice now and would definitely recommend it especially for large groups.



Mark Thomas replied more than 1 year ago
Thanks for your lovely review and glad you enjoyed your stay with us..... We hope to see you again soon.

Great space. Maintenance of property needed.

Review submitted on Sat, 30 Jul 2016
3.7
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
4.0
Condition
3.0
Location
4.0
Value
3.0
Customer
Service
4.0
Great space, peaceful location overlooking one of the small lakes. Whilst the property was clean it is in need of repair in some areas: metal part of lower balcony is rusted, damp patch (looks like a old leak from an upstairs bathroom) on the ceiling above the dining table and needs repainting.



Mark Thomas replied more than 1 year ago
Thanks for your review and I'm sorry that this property didn't come up to your expectations. The stain on the ceiling was caused by a leak that has only just been repaired so will be re-painted soon; I will pass on your comments regarding the need for some general repairs and re decoration to the owner and work with them to get this done. I'm glad you enjoyed your stay with us and would stay again/recommend us to others. Thanks also for taking the time to submit a review with your feedback.

Bank holiday getaway

Review submitted on Tue, 31 May 2016
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
This property was perfect for our party. The open plan style suited us well as did the location.Add to this fantastic lodge great weather ,company and on site pub with band and we couldn't have chosen a better venue to share time with friends.



A week in Cotswold Water Park - May 2016

Review submitted on Fri, 20 May 2016
4.2
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
4.0
Condition
3.0
Location
5.0
Value
3.0
Customer
Service
5.0
Very pleasant week spent with family members. Quiet on site therefore not many facilities open. Lovely walks, wildlife spotting, swims and drives out to various attractions as weather deteriorated during the week. Very helpful staff as we had a few problems, (leaking stopcock, no sun loungers as specified in inventory.) All fixed promptly. Property well equipped but looking a little tired and in need of decoration soon, but everything worked. Thank you for a great week.



A vey good venue for a family weekend with good facilities

Review submitted on Wed, 18 May 2016
4.0
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
4.0
Condition
4.0
Location
4.0
Value
4.0
Customer
Service
4.0
a good comfortable property with good facilities ideal for a family weekend. plenty of room in the house. The atmosphere in the park is good. In spite of it being busy it was quiet.



Orion Holidays replied more than 1 year ago
Thank you for your lovely review. We are glad you enjoyed your stay here and would look forward to having you stay with us again!