Beau chalet, bien exposé avec vue sur les montagnes et bien équipé , mais pb de Wifi pénalisant
Review submitted on Sun, 07 Jul 2024
4.2
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
4.0
Condition
4.0
Location
4.0
Value
3.0
Customer Service
5.0
Points positifs:
Vue sur les montagnes
Réactivité du service client
Propreté générale
Bon équipement ustensile de cuisine/lave linge/Sèche linge/Salle de bain
Kits savon/papier toilettes/cuisine à dispo en arrivant
Points négatifs:
Wifi défectueux pendants 3 jours !
Manque un portail pour sécuriser l'accès au chalet
Barbecue sale à l'arrivée
Canapé vétuste
Manque d'équipement extérieur (ex chaises longues/mobilier salon de jardon vétuste)
Chambres du sous sol sombres et humides
Guest from LINAS stayed at Chalet de l'Ours for 7 nights in June 2024
Chamonix All Year team replied 136 days ago
Merci d'avoir pris le temps de nous laisser ce retour suite à votre séjour au Chalet de l'Ours! Nous sommes ravis que vous ayez passé un bon moment. Nous passerons vos remarques aux propriétaires. La connexion internet dans la vallée est malheureusement capricieuse parfois, néanmoins une solution de secours vous a vite été apportée. Nous espérons vous revoir bientôt dans la vallée!
Ecxellent
Review submitted on Tue, 11 Jul 2023
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
4.0
Customer Service
5.0
Chalet qui a répondu à nos attentes .
La terrasse est un plus appréciable.
Un bain bouillonnant sous la terrasse serait agréable.
Parfois un peu compliqué du fait de la langue...!
Doris from Sentheim stayed at Chalet de l'Ours for 4 nights in July 2023
Chamonix All Year Team replied more than 1 year ago
Merci pour votre commentaire. Nous sommes heureux que vous ayez apprécié le chalet et la terrasse en particulier. Nous sommes désolés que vous ayez trouvé la communication parfois difficile. Nous sommes une équipe multinationale afin de pouvoir satisfaire la plupart de nos clients. Nous espérons vous revoir à Chamonix dans un futur proche.
Great customer service, clean location
Review submitted on Mon, 16 Jan 2023
4.7
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
4.0
Value
4.0
Customer Service
5.0
Chamonix All Year has been extremely helpful with our requests, adding one more person last minute, changing transfer hours, allowing for late check out... They have been very responsive and fast.
The location is about a 15 minute walk from Chamonix center, and it was easy to get to. It was clean and comfortable for our 6 person group.
Hande from Istanbul stayed at Chalet de l'Ours for 3 nights in January 2023
A lovely Chalet
Review submitted on Sat, 04 Jun 2022
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer Service
5.0
We had such a lovely visit to Chalet de l’Ours. Our family of 7 fit very comfortably in to the bedrooms which each had beautiful beds and fresh linens. The windows in each room offered their own unique views of the surrounding areas as well. The staff at Chamonix all year were very accommodating to our requests, and the check in/check out process was simple and easy. Highly recommend!
Sara from Santa Fe stayed at Chalet de l'Ours for 3 nights in May 2022
Chamonix All Year team replied more than 1 year ago
Thank you for leaving your lovely review of Chalet de l'Ours and your kind words about our team. We're very glad to hear that you enjoyed both the indoors of the chalet and the beautiful outdoors surrounding it. We hope to see you again in the future!
Perfect stay
Review submitted on Fri, 31 Jul 2020
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer Service
5.0
Stayed for one week with our two boys aged 16 and 13. The chalet was perfectly clean and very comfortable and had a stunning garden with beautiful views (even better than the photos). Please notes that the 2 double rooms are not very big but I think this is typical for chalets in Chamonix and the bedroom in the loft is for small children only due to height restriction. The kitchen, dining and lounge area is really lovely and the deck is a perfect place to have breakfast. Would definitely stay there again.
Guest from London stayed at Chalet de l'Ours for 7 nights in July 2020
Comfortable modern chalet with great views
Review submitted on Mon, 29 Jul 2019
4.5
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
4.0
Condition
5.0
Location
4.0
Value
4.0
Customer Service
5.0
Our group of 6 enjoyed our stay at Chalet l'Ours in July 2019. It has recently been refurbished to a good standard and the open plan living and kitchen area has great views and 3 sets of doors to he balcony overlooking the town and up to Mont Blanc. The kitchen was particularly well equipped.
The only downsides were that the road to the Mont Blanc tunnel is not far away so there is some traffic noise, although this wasn't a problem for us, and the sitting area didn't have enough comfortable chairs for 6, but again not a problem as we were mainly outside.
The location is suburban rather than central, so there is a walk or easy bus ride to the centre - buses are free with the guest pass and go every 30 mins, or it was only 10 to 15 minutes' walk. There is a great boulangerie and patisserie much closer, at the bottom of the road opposite the hospital, about 5 mins away.
Overall it was a very practical and enjoyable place to stay and we'd happily use it again.
Stephen from La Rues Des Pres, St Pierre Du Bois stayed at Chalet de l'Ours for 7 nights in July 2019
Chamonix All Year replied more than 1 year ago
Thank you for staying with us and for your review we are pleased that you found the chalet to be comfortable and modern with great views, we do hope to see you again another time- Chamonix All Year
A great place for two families with children
Review submitted on Thu, 18 Jul 2019
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer Service
5.0
We were two families with lots of kids and we loved our time at Chalet de l'Ours. The views of Mont Blanc from the deck were amazing. There was a really large grassed area which was great for outdoor games for the children. It was an easy and safe walk into town. WiFi was strong and consistent. It was spotless, all appliances and services were new and there was plenty of equipment for two large families. Would definitely recommend it to others.
Andrea from Kew stayed at Chalet de l'Ours for 4 nights in June 2019
Chamonix All Year replied more than 1 year ago
Thank you for staying with us and for your review, we are so pleased that you enjoyed your stay in the chalet and found it an ideal base for your family.
We do hope to see you again another time- Chamonix All Year
Good result
Review submitted on Mon, 25 Feb 2019
3.8
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
3.0
Condition
5.0
Location
4.0
Value
3.0
Customer Service
4.0
We had a great half term week. 4 adults , 5 kids.
Warm, clean, everything works.
Shots do t show the best feature which is the range of amazing views, up to MB, over the town, down the valley.
Upstairs- ceilings too low do kids only
Basement- pretty basic and functional
Main floor - kitchen diner outstanding, but sitting area way too small- we didn’t find ourselves relaxing there once.
Drive, garage and garden all good. Supermarket near enough.
Martin from Burgess Hill stayed at Chalet de l'Ours for 7 nights in February 2019
Chamonix All Year replied more than 1 year ago
Thank you for your review, we are so pleased that you enjoyed the amazing views that this chalet offers and the great location being close to a supermarket, we do hope to see you again another time.
Perfect property to stay
Review submitted on Thu, 12 Jul 2018
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer Service
4.0
I would love to return next year , clean, perfect location, comfortable, this’s my second vacation I stayed in this chalet and I will do it again in the nearest holiday
Guest from Kuwait stayed at Chalet de l'Ours for 10 nights in June 2018
Chamonix All Year replied more than 1 year ago
Thank you for staying with us, it was a pleasure to meet you and we hope to see you again in the future!
Short Trip in February
Review submitted on Fri, 23 Feb 2018
4.7
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
4.0
Value
5.0
Customer Service
4.0
We booked late as a party of 8 for February 2018. We came for 5 nights. This is an excellent chalet, it is spacious, clean and comfortable. Chamonix All Year organised the passes, ski hire, ski lessons and transfers for our group and it all worked well. The one drawback was we did not have a car so it was a 10 minute walk to the bus stop each day in ski boots and carrying our skis/poles. This was our first visit to Chamonix and it took us a little while to figure out how to get around the town. It is about a 15 minute walk from the centre of Chamonix. It worked well for us.
Michael from Aberdeen stayed at Chalet de l'Ours for 5 nights in February 2018
Chamonix All Year replied more than 1 year ago
Thank you for staying with us, it was a pleasure to meet you and we hope to see you again in the future!
Magnificent
Review submitted on Thu, 27 Jul 2017
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer Service
4.0
I loved the city, chalet in terms of location, view, clearance, hospitality, it was very nice vacation, indeed I will do it again at the same place
Talal from Kuwait stayed at Chalet de l'Ours for 5 nights in July 2017
Chamonix All Year team replied more than 1 year ago
Thank you for reviewing your stay with us in Chalet de l'Ours. We are very glad that you enjoyed your holiday and would be very pleased to welcome you back again in the future.
Beautiful Chalet
Review submitted on Thu, 23 Mar 2017
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer Service
5.0
Beautiful home with plenty of space for 7 people with ski gear. We cooked lots of meals and the kitchen is well equipped. Great location, 15 mins to town
Dutch from stayed at Chalet de l'Ours for 11 nights in March 2017
Chamonix All Year team replied more than 1 year ago
Thank you for your great review of your stay with us in Chalet de l'Ours. We're glad that the chalet was a good base for your group and hope to see you again soon.
Best New Years Vacation
Review submitted on Tue, 17 Jan 2017
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer Service
5.0
Despite the ski condition being unfavorable, in fact some reported the worst season in years, yet the Chalet was phenomenal. We loved our stay in Chamonix. There is so much to do in the city and the Chamonix all year team was always ready to help.
As for the Chalet it easily accommodates 6-8 adults in addition 2 kids. The rooms were good size. Closet space is limited but there are some extra rooms/halls to store luggage. The temperate control is great. The fire place added great ambiance.
Parking easily accommodates two cars. The walk to town was 10 minutes and was a great start to the day.
We loved our stay and will likely repeat it next year.
Guest from Beirut stayed at Chalet de l'Ours for 7 nights in December 2016
Chamonix All Year team replied more than 1 year ago
Thank you very much for leaving your wonderful review of Chalet de l'Ours. We are so happy that the chalet was a good base for your New Year holiday, and we hope to see you again next year - cross your fingers for better snow!
Very well located and comfortable chalet
Review submitted on Mon, 02 Jan 2017
4.3
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
4.0
Condition
4.0
Location
5.0
Value
4.0
Customer Service
4.0
Our family had a nice time in this well located and comfortable chalet. We were 10 people and enjoyed the views and amenities offered.
Guest from Washington stayed at Chalet de l'Ours for 7 nights in December 2016
Chamonix All Year team replied more than 1 year ago
Thank you for reviewing your stay in Chalet de l'Ours. We are very pleased that you enjoyed your stay and found the chalet comfortable for your group of 10 people. We do hope to se you back again in the future.
Chalet de L'Ours
Review submitted on Wed, 24 Aug 2016
4.3
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
3.0
Value
3.0
Customer Service
5.0
Lovely brand new chalet. Slightly odd arrangements of bedrooms/bathrooms but on the whole doable. Definitely not a ten minute walk into centre of town more like 20 and we were there in summer so not sure what winter would be like. Nearest bar 15 minutes. nearest supermarket 15 minutes at least in opposite direction to town.
Guest from Evesham stayed at Chalet de l'Ours for 7 nights in August 2016
Chamonix All Year team replied more than 1 year ago
Thank you for your review of Chalet de l'Ours, we're very glad to hear that you enjoyed your stay. Thanks for your tips about the location too, guests interested in the apartment should know that tThe chalet is an easy, straight walk into the centre of Chamonix, though depending on your pace it can take a little longer, or less time and the bus stops just at the end of the lane in summer and winter. We hope to see you back again in the future.
