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Forte Village Le Palme Deluxe Family Bungalow for 2 adults & 2 children (2-12 yrs) Half Board

Forte Village Le Palme Deluxe Family Bungalow for 2 adults & 2 children (2-12 yrs) Half Board

3.5
out of 5
Ratings from 2 reviews
50% of guests
recommend
Cleanliness
4.0
Comfort
4.0
Condition
3.5
Location
4.0
Value
2.5
Customer
Service
2.5

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Location: Santa Margherita di Pula, Southern Sardinia, approx 1 hour from Cagliari Airport.

Description: The Deluxe Bungalows of Le Palme (4*) enjoy 35 m² and are located at the heart of the Forte Village, between the Oasis swimming pool and the Hotel Castello within easy reach of everything. Deluxe Family Bungalow - These rooms are beautifully concealed amongst lush hedgerows, tall palm trees and tropical flowers and are perfect for families. The Deluxe Family Bungalow rooms consist of a master bedroom interconnecting to a living area with two fold out beds for children, the master bedroom has a bathroom with bath and separate shower and a private patio. Each bungalow room features a TV, air-conditioning, mini-bar, hair-dryer and safe.

Breakfast: dedicated restaurant: Terrazza Oasis

Dinner Restaurants included in the half board: Pineta buffet, (mineral water and ½ bottle of house wine per person included, no reservation required), Forte Grill: variety of assorted grilled meats (no reservation required), Sardinian: local specialities (reservation required), Brazilian: meats on long skewers grilled over a BBQ (reservation required), Ethnic Restaurant: a themed restaurant which changes every year (reservation required).

Restaurants for dinner with a supplement: Bellavista, Belvedere, Cavalieri, Le Dune, Da Rocco Iannone, La Terrazza San Domenico, Heinz Beck, Wild Scandinavian Cooking by Brian Bojsen (all require reservations).

Occupancy: Price shown here is based on 2 adults and 2 children (2 - 12.99 yrs) sharing a Deluxe Bungalow room with Half board included.

Good but could be better

Review submitted on Thu, 30 Aug 2018
3.2
out of 5
Guest recommends this property
Cleanliness
3.0
Comfort
3.0
Condition
3.0
Location
4.0
Value
3.0
Customer
Service
3.0
This is our third visit to Forte village. It’s ideal for children but wouldn’t come on holiday here as a couple. The new Aquapark would be perfect if only it wasn’t salt water. A lot of children prefer to use the Oasis pool and as a result this area gets busy and you have difficulty getting sun beds. We will come again but accept there are things you comprise on.



Sue Hildreth, Sales Manager replied more than 1 year ago
Thank you for taking the time to send your thoughts. We take note of your feedback and are pleased that you are looking to return.

Nice resort, poor Customer Service

Review submitted on Fri, 14 Jul 2017
3.7
out of 5
Guest doesn't recommend this property
Cleanliness
5.0
Comfort
5.0
Condition
4.0
Location
4.0
Value
2.0
Customer
Service
2.0
A lovely resort with excellent facilities and accommodation.

Lots of activities... but very expensive and will add considerably to your holiday cost.

Major disappointment is the customer service and organisation. It's a major frustration- examples include turning up three times to a restaurant having made a booking and you're not booked in. Concierge service is very poor - will only advise you on resort, no local knowledge. Reception has no idea what is available for children, you have to chase round like a treasure hunt for information.

It's a lovely resort but too expensive for what it is - you can find comparable for cheaper. We paid £10k for three and felt we were in the cheap seats which resulted in a much lower level of service. The difference in service levels in palpable.