Website: http://www.staysyork.com
We stayed at The Siding for 8 weeks, and we were very comfortable. I was a bit worried that we might hear the trains, but we didn't. They are using the next door lot for staging for the station construction, but also not a problem. There was an inconsistency in the listing, but when I reached out to Stays, they were responsive and we came up with a solution. We were there in the winter so had very little need to open the window, which is close to the street and cars were often parked about a meter away. Sometimes they idled, or played loud music, so I can see how that would be a problem ...more
The building is located pretty centrally, near the river and within walking distance to all shops and amenities. The apartment is on the top floor, there is no lift, so if you have heavy luggage, you might think about how to get it up there. The checking in was super easy, same with checking out. The apartment was very quiet, clean, warm, modern, lots of light. The bathroom was clean also. The kitchen has an electric cooker, microwave and lots of cooking equipment. The photos are representative of the flat. Would stay again.
This was an amazing property, the warmth and welcoming from Graham was most appreciated. A little difficulty finding it in the dark but we did get there. Such generosity and fabulous welcome pack of goodies to eat, small gestures around the area of gifts and sweets. Locality so convenient for public transport and locality of hostelries, restaurants, shops all on the doorstop. Plenty of places to eat or get take aways and even a pub next door. You will be so pleased you picked this property when you stay and will want to return. Owners Graham and Jane live local and nothing is too much t...more
The cottage was perfect for our trip to York and the hot tub was an added bonus!! It had everything we needed for our visit to York, was an easy walk into the city centre and we will look to stay here again!
Absolutely stunning little apartment in York. It is beautifully kept, has a calm feel and very welcoming. It’s little but so well equipped, with everything you need for a comfortable stay. The bed was super comfy, the shower perfect, and having Costa coffee pods and tea provided was a lovely touch. A real gem, would definitely recommend!
Very comfortable place, close to city center and have a car parking space just close to the property . Perfect place to relax and enjoy the York Shambles and the Christmas Market.
Very comfortable, lovely light apartment. Well equipped and pleasantly warm. Lively central location with great views of the city and Minster.
The location is perfect for a family trip to York. Being within easy walking distance of the station and all major central historical attractions, yet in a quiet residential area, was ideal. The kitchen was well-equipped for a short-term rental and the bedrooms very comfy. The view of the city walls from the lounge was lovely. Only small suggestions I would make are 1. provide a cafetiere or electric coffee maker; 2. provide a broom and dustpan and/or fix the hoover, which did not work well.
Beautiful, clean, modern accommodation. Surrounded by beautiful countryside but just a short drive into York city centre, it has everything you need. Tracey and Guy are very welcoming and accommodating.
Great location and lovely apartment! Facilities in the apartment were great (although the shower was little on the small side). Great price and would stay here again
Beautiful place, lovely extras. My only constructive criticism, is to be made aware prior the rules for the dogs. Thanks for a beautiful stay.
Enjoyed a lovely week at Haxby Hayloft. Beautiful accommodation. Comfortable and immaculately maintained and presented in a lovely village setting. Really well placed for public transport into the centre of York. Would highly recommend the Hayloft as a place to stay.
The Parlour at Brecks is a lovely property. The perfect stay for the two of us and our little dog. Clean and tidy nice welcome goodies for humans and doggies. The outside is also very clean and beautiful. Close to the city of York very easy tp visit our daughter who lives in the city. We were here during a heatwave the weather was glorious. Very enjoyable stay.
Super cottage & location. We had a lovely 4 night break at Well Cottage. Beautiful cottage with high quality fixtures & fittings. Everything you need for cooking - utensils, pots, pans etc A welcome pack of fresh farm eggs, bread, milk, butter, jam, tea, coffee, etc Farm setting, fun to watch the sheep & have a little stroll to the duck pond. Only 10 mins from York city centre. Love the availability to book any start dates & for as long as you want. Thank you for a lovely stay & well done to owners Guy & Tracey. We will definitely be back
The property was absolutely gorgeous we all loved it. Very nicely appointed and great location to the centre of York. Nice welcoming pub 2 doors away.
Such a cute flat in a lovely area of York. The street is really quiet for being so central and less than 10 min walk to the train station. As mentioned is up 3 flight of stairs which may be an issue for some, but I quite enjoyed that. If anything, I felt like in a cocoon (the height restriction in the bathroom not so much, but it is well designed and protected so that one doesn't get hurt). For the same reason, gets really hot when sunny or very warm, which again may be an issue for some, but I loved it, didn't even need to use the fan available. It has everything you may need even for lon...more
We had a brilliant stay at 3 Clementhorpe Maltings. Plenty of room, really clean and in a great location in York centre. Kids loved the pool table!
Really enjoyable stay and made to feel very welcome Great location with easy access to York Would definitely come again
What a refreshing change to find an accommodation with no negatives! The apartment was scrupulously clean and very well appointed. The bed was comfortable, the shower was superb, hot and powerful and the welcome pack was indeed very welcome, thank you The surroundings were very quiet with lots of greenery and trees but within flat, easy walking distance to the city. The kitchen contained everything you would need and to have a washer dryer was a real bonus so we could do our washing the night before we left. Bliss All in all I wouldn't hesitate in recommending 6 St. John's Mews as a base ...more
This is our second stay at Pear Tree House and it was equally as good as the first. The house is extremely comfortable, beautifully furnished and ideally situated for walking to all parts of the city centre.
Lovely, spacious apartment, comfy bed, nicely furnished with everything you need provided. Loved gazing out the windows watching the river and activity! Clear and easy instructions. Would definitely return.
Everything you need in this apartment! Very spacious + beautifully finished. Handy for shops, bars and resturaunts. 15mins walk from train station. Spotless clean. Would return.
Really lovely apartment, well furnished and very comfortable beds. Kitchen fully equipped, a little home from home. Customer support was excellent. Location was perfect, a short walk to the Minster. We would highly recommend and stay again if ever back in York.
This was a very lovely property, in the center of york, a short walk to the pubs and shops. Large Supermarket in ten minutes walk. Free parking outside the house, the kitchen is amazing very well stocked with cooking equipment, comfortable living room, and large dining area, downstairs toilet and good shower, the upstairs is nice with the bathroom, and two separate double bedrooms, the outside is tranquil with seating areas to enjoy the view invc wildlife in the garden, would stay again
Booking through Stays York was easy and hassle free. They text me on the day of arrival to say that we could access the apartment early. 5 London Mews had everything you need to enjoy your stay and the parking onsite was a bonus. Was about a 15min walk into York Centre, would definitely stay again.
It was always great to stay there ! Cleaned , comfortable, convenient, great location and Great property Thanks.
The property is excellent with everything you need. Varing choice of bedrooms with most having good sized en-suites, only the loft bedroom did not have anything but could access one of the bedrooms facilities without accessing the actual bedroom. The only downside we found was accessing the parking space but once parked the city was accessible without needing to move the car much.
Lovely cottage, very cleverly restored. Good location. Lovely welcome pack. Would recommend. Thank you.
Lovely apartment very cosy and spotless in a great location in the heart of York and everything is in walking distance had a fantastic weekend and will definitely be booking again the only downside was that it’s only means of cooking was a microwave would have been good to have a toaster as well so could have made breakfast but other than that was brilliant
Excellent accommodation less than 10 min walk to the city centre. For such a central property the street was quiet. The property was beautifully decorated and the beds lovely and comfortable. We took our small dog who felt right at home. Would highly recommend and will be back. Only downside is no parking outside but this didn’t bother us as we came by train and again train station was 10 min walk away.
We have stayed in 304 earlier in the year and loved. A few tweaks have happened, settee from bedroom now in lounge. I personally did not find a good move. However would not stop me recommending or returning. So convenient for everything you could possibly wish to do on foot. We were even allowed a late check out which was really appreciated.
Such a characterful little cottage and a wonderful location, walkable to everywhere in the city centre and only five minutes to the Minster. It was great to be able to shop and cook for myself (Tesco Express only a few minutes' walk away) so I didn't have to spend a lot on eating out, and I had somewhere to come back to and relax late afternoon after a full day of sightseeing. I often don't sleep very well when away from home but the bed was SO comfortable - I even tried to find a label on the mattress so I could buy the same kind! I also really appreciated that the duvet wasn't too thick as I...more
Great weekend. Clean, comfortable and well equipped apartment. Super entrance hall to the building. A couple of minor maintenance issues in the bathroom already informed the office. One was the Xpelair which may have been turned off by the cleaner as experienced in other places. Would recommend this company wholeheartedly. Try ASK Italian for the ambiance and the food is good too. Betty’s in the evening is an experience. Enjoy.
Central location. Safe car park on site. Stunning apartment with wide sweeping views of York. Stylish decor throughout. Quiet inside apartment, even though central to pubs and restaurants. Thankyou to Yorkstays for great local welcome pack. Lift to all floors.
This is the second time we have stayed at Ryedale house (booked through Stays York) and it was excellent. The accommodation is fantastic and the correspondence through Stays York is brilliant. All round great experience
We loved our stay at Blake Mews. The house was nearly perfect from the welcome hamper to the thoughtful homey decor. Our only issues were burned out light bulbs and a window/door we couldn't open, leading to a dark bathroom and stuffy bedroom. I would stay here again!
Stayed in this beautiful apartment in York for the second time. Wonderful as ever, gorgeous views and fabulously well equipped. perfect central venue for exploring York. Brilliant instructions and communication.
Our stay at 7 Buckingham Street was delightful. From the cosy sitting area, to the spotless bathroom and the comfortable beds the accommodatoon ticked all the boxes. Conveniently situated five minutes from the bridge into the city centre and has two good pubs a minute or two away around the corner, we would definitely return.
The apartment is of a high standard and ideally located within 10 minutes walk of the main city centre. It had everything we needed and was very comfortable. Would definitely book again.
The apartment is brilliantly situated for visiting York with the added bonus of parking right in the centre. Spotlessly clean, everything you could need provided in the apartment and a very thoughtful welcome pack. Easy access to city centre, York Minster, City Wall Walk and river for walks - although river had flooded during our visit due to the heavy rain but didn't spoil anything. Have stayed in a number of places in York - both hotels and rented properties - and this is the best we have found. Will definitely return - unless it's become too popular!!!
Property is very central to York. Could see the Minster from our balcony! Had to call a StaysYork agent to gain entry to the building as we didn't know there was another main door to gain entry. So dependant on the number of your apartment depends on which gate and door you enter by. Once we called them, they quickly called back and then this became apparent. This information would have been useful to know in the check in information before arriving! We had a lovely visit and were very lucky with the weather. Everything is on your doorstep so we didn't have to use our car at all, ...more
We had a wonderful weekend in Apartment 207, we have stayed in a few other apartments in the same apartment building but this was our favourite. It is very much home from home, it has a very welcoming atmosphere and as a family of 4 adults it was just perfect for us. We very much appreciated the late checkout on the morning of our son’s birthday :) - that was a big bonus for us. A few niggles that would make the stay even better - there is an obvious problem with the window in the living area, other reviewers have mentioned it so this will come as no surprise, it would be nice if Stays Yor...more
The apartment is in a great location, and the parking is on the public lot of the castle. Due to a misunderstanding, we received a parking fine, which the host covered without any hesitation. Overall, the service was excellent and there is nothing to complain about. We would definitely stay again.
We had a wonderful stay at this property. The apartment itself is beautiful and very comfortable, and the location on Coney Street couldn’t be better – everything you’d want to see and do is just steps away. There are just a few small touches that would take the experience from great to excellent: providing more than two toilet rolls for longer stays, addressing an occasional smell from the shower drain, adding a box of tissues (we had to use toilet roll instead), and including a few extra glassware options like champagne flutes and tall glasses. Overall, though, it’s a fantastic place t...more
Excellent communication throughout. A very well equipped and comfortable cottage in a quiet area but only a few minutes walk from the river, a few more minutes to the city centre and, in our case, the Christmas markets. Lots of nice touches made this a real home from home. We had a great week here.
Kind & helpful Stays York staff Excellent location In grounds of Saltmoore Hotel Will be better when building work finished Superb food available at Salymoore Hotel
Our recent stay in York was absolutely brilliant! This apartment is tastefully decorated and was sparkling clean from top to bottom. While we’ve previously stayed in Minster-facing rooms in this building, we actually loved the fantastic people-watching from the living room here—it adds such a fun, local vibe to your morning coffee! The Highlights: • Prime Location: Steps away from The Shambles and just a short stroll to the Yorkshire Museum. (Be sure to explore the Museum Gardens—the ruins are stunning!) • Foodie Heaven: You’re surrounded by great eats. We highly recommend a meal at The Whi...more
We stayed at 22 Buckingham Street for 5 nights after the previous 2 properties we had booked were cancelled on us. The property was clean and well equipped. The owner emailed on arrival to say we could have access early as cleaning was finished. There is a parking permit available for 1 car. The house is very central and we walked everywhere, the street is very quiet with no through traffic. I would recommend this property and would stay again if we return to York. Thank you very much to the owner and to Stays York.
We really enjoyed our stay at Shorethwaite, the house was beautifully presented and very comfortable with everything you need for a week away. The bottle of wine was a really nice touch and the house was a real home from home. Stays York were really good too, regarding communication and assistance with booking. I would definitely use them again. We would also definitely stay at Shorethwaite again if we return to the area. Would highly recommend.
A beautiful apartment in a great location. Very quiet and comfortable. One observation would be, in the colder months, the heating should be turned on much earlier prior to guests arriving as it took a long time for the apartment to warm up and the heating instructions could be clearer. That said, Stays York were very helpful and made every effort to help us when we called them, even asking a member of staff to visit the apartment to help understand the heating. I would recommend the apartment and I would recommend Stays York
Very comfortable accommodation although sofa is more suited to tall people- as an average height female I did slide off. Would be useful if the directions stated that it’s between the turnings Moorgate and West Bank. As the house doesn’t have a number I had to park the car and go and look for it. Some of the items in the kitchen drawer were not particularly clean but I guess that reflects previous occupants rather than the cleaners. It is comfortable and convenient if you have a car. The garden is overgrown and if it was me I would have some pictures on the walls: it’s quite functio...more
This was truly a home away from home! The house was well equipped, beautifully decorated with lots of lovely knick knacks that made it feel like a home rather than a soulless rental. They had even put up a Christmas tree and lights which was such a lovely touch. York Stays were very well organised and answered my questions promptly, even organising car parking at the last minute. We enjoyed our time in York and would love to stay here again.
Had such an amazing stay here. The location was perfect, located in a lovely area with great restaurants, about a 15 minute walk from the city centre.
This is our 3rd stay at Ryedale house . Each time we have stayed in different apartments in the block. We are 2 couples and find it exceptional value for money. Always spotlessly clean, perfect location for everything. Nothing is too much trouble if there’s an issue.Lovely comfortable accommodation. Can’t wait for our next visit.
Ideally placed apartment within walking distance of central York and the station. Warm, comfortable with bright lounge. Beds were super comfy
Lovely 2 bed flat with spacious double rooms. Sitting room and kitchen both comfortable and had all the things we needed. Bathroom was attractive and clean. Great location on the river and walking distance to all usual sites.
Lovely place , bed a little uncomfortable and pillows too flat , not enough toilet paper had to buy some more for length of stay,
Very cosy and well equipped apartment. Perfect location and close enough to walk into the city of York.
Overall our stay was great, the Apartment suited our requirements, spacious, alot of natural light, great kitchen, 2 bedrooms and 2 bathrooms and a laundry. The beds were comfortable, however the pillows were very uncomfortable, after requesting some better pillows, the Property Manager contacted the owner to which they kindly agreed to provide some new pillows, which the Property Manager arranged and delivered which was great. Thanks for accommodating this. The only other feedback is we didn't find the lounge to be very comfortable. It was great to have the parking spot right outside as th...more
Excellent place to stay, the apartment was immaculate. Very convenient to the city centre, easy to find. Stay York are a great company, very helpful.
Stayed in this building several times now and enjoyed the welcome pack left by the owners. The pack contained locally sourced products which was great, sadly this is no longer offered, instead a small bag containing tea, coffee, milk and mini biscuits is offered! Shame. Also the shower flooded and despite Stays sending someone over within an hour the issue remained so the bathroom flooded every time we showered. Just not the quality and service we have previously experienced.
I have been lucky to stay at ryedale house a few times in different apartments This apartment is perhaps my least favourite the layouts are very similar just different decors Spacious apartment no views to speak of just the car park and other apartments but being on the first floor what can you expect and slightly noisier than higher apartments The apartment was a little chilly perhaps if I had read through the manual I could have turned the heating up but don’t like to mess around with these things. Our only gripe was that the duvets were wafer thin and the pillows almost flat in both...more
We stayed at Rydale house in a beautiful, well equipped apartment. We had everything we needed and the location was perfect. Would absolutely return.
We had a wonderful family stay in York. The flat was bright, clean, and felt really welcoming from the moment we arrived. The secure parking was a huge bonus and made everything so much easier. it allowed us to leave the car securely parked and only a 2 minute walk to the cathedral. Accessing the apartment was straightforward, with clear instructions and smooth entry. We had one very small issue during our stay, but the support over the phone was excellent, with a very quick and helpful resolution. Overall, a great place to stay for a family trip to York. Would happily return
Easy to get around. Walking distance of most things. Very quiet. All we expected. My daughter enjoyed staying too.
This was a lovely flat in a quiet location, but very handy for both the city centre and the railway station.
The Mustard Pot is a superb property, absolutely spotless and the decor appears brand new, it was extremely warm and cosy, with lots of quirky features including a vanity room next to the bathroom. A large tv which includes Netflix, two sets of stairs take you to the large bedroom with velux windows, one set takes you to the other bedroom, slightly smaller but still housing a double bed, the bathroom and vanity room are also on this level, The kitchen appears to be fully equipped (we ate out as it was a special birthday) Within the City walls, a short walk from the Ouse Bridge and central Y...more
Plus: location, comfortable bed and very nice costumer service. Good size for 2 persons. Negative: The smell of the hallway coming into the building was not very pleasent. Drawes for knifes and spoons etc was full of bread crumbles, cabinet handles in kitchen was dirty, microvawe owen not very clean. Could not find tablett for the dishwasher.
Fulfilled all our needs. Good size. Perfectly located for walking in to York - never used our car once it was parked - and a few shops nearby, handy for essentials. Clean and equipped enough to do your own catering, if required. Enclosed garden was great for our dog. Highly recommend.
Everything was easy and we managed to get a parking spot! House had everything we could need, and beds were comfortable with lovely linen. Great location. Hot tub wasn’t very strong with the jets but maybe we couldn’t work it out. Otherwise excellent. Thank you.
Fully equipped and ready for your Shambles Holiday. Bedroom is away from the street so noise is limited. Fun, exciting location, Pubs and stores literal steps away.
We absolutely loved York. Precentors Court was in the perfect location to explore the city, and the chiming of the bells was just so special. The building is full of character and charm, making it a great stay.
This was our second stay here, which speaks volumes about how well-located and enjoyable the property is. Its position in York is excellent, with most attractions within a 10-minute walk, and the included parking is a real bonus given how expensive parking can be in the city. Unfortunately, the bed is extremely soft—too soft even for someone who prefers a softer mattress—and we didn’t get a good night’s sleep. As a comfortable bed is essential for a city break, this is a dealbreaker which will prevent us from returning. Aside from that, the property is quirky, stylish, and in a fantastic...more
We have been staying at Stonegate Retreat for over six years and it never fails to live up to our expectations. The location is perfect and the flat is always clean and comfortable.
Having stayed at Ryedale House previously, at a different apartment but still with York Stays, we were not disappointed. Again a lovely modern apartment with a river view this time. The parking and the convenience to the city centre are the selling points to us. We will be back again.
Victoria cottage was a lovely property in a great location. Really enjoyed our stay, it was clean and warm, the decor was beautiful. Thankyou stays at York
This place has the wow factor. Very quirky, lots of thought has been given to the interior design. Very clean throughout and extremely comfortable. Right in the centre of York with many bars and restaurants close by. Highly recommend staying at The Old Mill. The alleyway next to the apartment is a bit noisy at night time as it backs onto a pub and rear of a restaurant but wouldn't put me off staying here again.
An absolutely lovely property to stop in for Christmas and birthday on the 27th. and visited my daughter who lives in York and only thing I was disappointed with was there was no Christmas tree ! However, they were other decorations, just a personal preference of mine! Also had a lovely surprise of a food hamper from stays York! such a lovely thought
We have just had a weekend away in York and stayed at Nunnery Lane. What a stunning property. Spotlessly clean, very well equipped. Beautiful decor. Cozy lounge with wood burning stove to make it even more so. Location is perfect as it is a short walk to the station and York centre. The local shops around the corner are great, Angel on The Green and fish and chip shop were highlights. Would thoroughly recommend staying here
I spent 6 happy nights here, and it was splendid! A beautiful, stylish clean home base for my explorations of York. It was quiet and safe, convenient with a Sainsbury's a few feet from the door, and Bootham Bar was right around the corner-- you couldn't want a better location. I had everything I needed, including laundry facilities. A couple of suggestions: it was be nice if the owners provided a mini-bottle of shampoo and conditioner for guests to start out with on arrival. I know Sainsibury's is handy, but after a long day of travel, the last thing I wanted to do was go back out after unp...more
I stayed for just a little over 3 months and it was great from the get go. A few small issues but all dealt with very quickly and efficiently even at the weekend. The emergency contact is not just a false reassurance on paper, it does work and was appreciated. Clean, safe, perfectly functional and very comfortable (bed, replaced pillows and the armchairs). Great shower and towels. I found the bar was set too high for my liking but it was functional. Kettle could do with a replacement, it’s a bit worn. The induction is very fiddly to work and have used induction many a times before, but ok onc...more
First thing to say is that this is a stunning building, beautifully restored. The apartment itself is great, spread over four floors, okay for six although the top room is quite small and the second bathroom on the top floor is only a toilet and basin - only one shower/bathroom. The cinema room is great! And the location is perfect - ten minutes walk over the river to the centre of York and two minutes away from the excellent shops and restaurants on Bishopthorpe Rd.
I really like this place. It's the third time I've stayed in this building in different apartments, and I've used all of them so far. I really like the location, the good taste in all the apartments, and the comfort in all the rooms.
The Smithy was a wonderful base for our trip to York and local area. There was everything we needed, a comfortable, modern, well equipped home which was warm and cosy and beautifully decorated! Quiet and private with a really nice outside area too, and a fantastic pub on the doorstep, would recommend The Plough to anyone staying, and very dog friendly too. We could walk into York along the riverside (a fair way, but manageable), and also get to other towns and tourist spots easily during our stay. The only downside was the regular sized double bed - it was really comfortable but we are spoil...more
Great location The heating system needs looking at , it was freezing in there when we arrived took ages to warm up and then kept switching it self back down to 14 degrees
We had a lovely stay at The Retreat for a long weekend in December. The apartment is beautifully decorated, with all the amenities you need and is in a perfect location for exploring York. A few things could’ve improved our stay: - footsteps from the apartment above are very audible and at times we could also hear the people in the apartment above talking. Better soundproofing (carpets, thicker rugs) might help. - there is no parking and parking at Marygate is very expensive (£25 a day in December). For this reason, if we stayed again I’d weigh up the cost of booking one of the middle ...more
We had a wonderful week at The Birdie. The house was clean, light and spacious with plenty of equipment available to use. The fans were a great addition. Enjoyed the shower every day and sitting at the breakfast bar to eat or do my puzzle. Parking was good for 2 largish vehicles and the location was very quiet and well cared for. Sitting in the garden was lovely, listening to people playing golf and avoiding the apples falling off the tree! Our dog loved it. It was a very private garden and we enjoyed the time we sat out there. Again, lots of space. The beds were huge and very comfortable and ...more
We have stayed here many times and have again enjoyed another great stay and have rebooked for November 2026. The appeal of the apartment is its location but also the way it is furnished.
Great communication from Stays York. We were advised that we could check in earlier than 4pm, which was brilliant. The house was a little way out from the Centre, but easily walkable. Ubers were pretty cheap however. House was clean and had everything we needed for a couple of nights. We were able to park just outside the house which was an added bonus. Beds and pillows were comfy, the bed maybe a little narrow for the average single, but copeable! All linen and towels were clean and fresh. The house itself was a little smaller than anticipated but as we were only there to sleep and relax i...more
Excellent location good sized rooms would defiantly stay here again everything is so close by shops pubs restaurants local attractions the market and plenty more
We had a brilliant stay at this centrally located gem in York. The room was finished to a high standard throughout, modern, stylish, and immaculately clean. The bed was exceptionally comfortable, with quality linens that made for a great night’s sleep. The wet room was a real highlight. Spacious, sleek, and very well designed. Everything felt thoughtfully put together, from the lighting to the overall layout. Access was simple and hassle-free, and despite being right in the heart of the city, the room felt quiet and private. You’re just steps away from all the shops, restaurants, and his...more
An enjoyable stay in York, mid-week. This isn't the first time we've stayed in the Cocoa Suites. It's in a great location and quite close to the centre of the city. We arrived by train, so parking wasn't a consideration for us. No issues for us at all.
Modern compact suite with useful facilities such as combination washing machine/dryer; oven/microwave, four plate hob burner. Good security system within flat and the allocated parking area. Overall the accommodation was clean and well presented. More attention from cleaning firm would rectify areas not up to standard such as:- dusty utensils on worktop, dusty fire protection equipment, used tissues under bed, bed cabinet dusty in bottom of recess area where bed folds up, (long pillow fell in there and it was covered in thick dust). Condensation and mould build up on windows. It wasn't difficu...more
SURPRISED BY THE SIZE OF APARTMENT.LARGE HALL,KITCHEN,AND BEDROOMS.PLENTY OF SPACE A LOVELY WELCOME PACK,NICE SUPRISE OF QUALITY ITEMS.[ THANKYOU] . NICE LIGHTING THROUGHOUT PROPERTY[,KITCHEN AND BATHROOMS].APARTMENT WELL DECORATED, NICE WARM APARTMENT MATTRESS TOO SOFT,CAN FEEL EVERY MOVE YOUR PARTNER MAKES,SPRINGS NOT GOOD SO NOT A DECENT SLEEP. NO MATTRESS PROTECTOR USED.PILLOWS GOOD,AND DUVET WARM. FEW DIRTY MARKS AND SCRAPES ON WALLS THROUGHOUT PROPERTY,COFFEE STAINS ON WALL IN KITCHEN,NEAR BIN. SOMEONE HAD TURNED SWITCH OFF AT HOT WATER BOOSTER,WHICH MEANT WE HAD NO HOT WATER ON OUR ...more
We loved the house! Excellent location, near station, City centre and Bishy Road. Warm and welcoming on a cold day. Well equipped, comfy beds - and the most amazing selection of books and music! Thank you.
Great property, great location. This is our fourth visit and we will stay again. The secure car park is a real bonus.
Loverly apartment, great location everything you needed was there. Only thing would be the apartment was very hot slightly uncomfortable at night seemed like heating was on from other apartments.
Great location and property, perfect for walking into city. Would recommend for staying again. Only drawbacks were the noisy extractor fan and only provided with a single dishwasher tablet when staying for 6 nights
Just one issue. Had to go to the office to collect the key. Driving into a city we didn't know with so many roadworks and closures was horrendous. Took ages to find the office (yes we had sat nav) then struggled to park. Very stressful and time consuming.
The apartment is stylish, it is an excellent location just a short stroll from the centre and the river. The only criticism is the off site parking.
Aycliffe cottage was set in a great location for accessing York on foot. It was also a fairly quiet location so had the benefit of proximity to York city centre without the noise. The cottage had a nice feel to it and helpful signs for Wi-Fi, rubbish, oven etc so didn’t have to keep consulting the welcome pack which was good. The bedrooms were comfortable and the bathroom was great. There were 3 toilets in the property, 1 on each floor which was definitely a bonus. The cottage would have been improved with a better sofa, it was a good couch if you like to sit low to the ground but I have bac...more
The location is easy to find and ten minutes walk to city centre. It is a clean,comfy and quiet stylish studio beside the river. Power shower and spacious enough to relax in property. The only thing that could be better is the oven and cooker. Couldn't get it working properly and didn't cook food well. Great everything else. Would recommend.
Stayed for the 3rd time at the house and it was once again in excellent condition. All needs are catered for with lots of kitchen utensils including a Nespresso machine. Only thing missing was a corkscrew so had to buy one! Would definetely return again and again.
This place is in a brilliant spot, close enough to wander into York city centre in just a few minutes, but tucked away somewhere peaceful and quiet. The views over the river are stunning and make it feel really special. The apartment itself is warm, cosy, and has everything you could possibly need for a comfortable stay. The DVDs, local guidebooks, and books about York are such a thoughtful touch and really added to the experience. I’d thoroughly recommend staying here if you’re visiting York. You won’t be disappointed.
I really enjoyed my stay at The Grand at Dukes Townhouse. The location was excellent, close to the train, on a quiet street, and only a short walk into town. The flat was clean and spacious, with a thoughtful welcome basket on arrival. The management company was very responsive and handled everything quickly. I also appreciated that the neighbors were considerate, (the building is older and the walls are thin) which made the stay feel peaceful. Overall, it was a comfortable, convenient, and welcoming place to stay, and I would happily return.
The accomodation was great, well equipped and close to the city. Nicely decorated and convenient from the train station. The Yorkshire hamper was lovely and appreciated after travelling by train.
If you are looking for comfort and convenience of location, look no further. My family had a great time staying at this property.
The accommodation was compact but had everything we needed as a family of 4. Its in a good location to visit the various sights of York and parking for 1 car was great (if a little tight!).
The property is in very good standard and good location, very easy to walk to city center, the only draw back was not having an extracter for the kitchen cooking, otherwise a comfortable stay overall.
We stay in York for a week every December to do our Christmas shopping. Our two main priorities for somewhere to stay are central location and parking. The Dutch House was the perfect location with the added bonus of onsite secure parking - fabulous! The house was quirky, warm, very clean, and comfortable. Another bonus was that it was only round the corner from our favourite restaurant in York - Little Italy- not to be missed for authentic dishes (no pizzas!). It was a pity that there was no welcome pack, as shown on the pictures, and even mentioned in the visitors book, Some milk would ha...more
The Lux apartment lives up to its name. We have stayed in many apartments but this is by far the best, we didnt want to leave & all wanted to live there. We will be booking again soon for next year, cant wait.
Overall a comfortable and successful trip. House has everything needed. Only downside…very noisy neighbours… shouting until the early hours so couldn’t have the windows open. Realise that is something out of one’s control. Also there is a spindle missing on the top stairs… dangerous for small children… should be mended!
We had a great stay, the accommodation was clean, comfortable and convenient to the shops and close to where our family were also staying. We did have an issue with the hob on the first night but this was rectified the next day. Would happily stay there again.
We had a lovely stay, the apartment was very nice. Some of the cutlery/crockery was not very clean and running a bath took a while. But we thoroughly enjoyed our visit and will be back.
Our third visit to Moatside Gate and just as good as the previous two. Lovely property and ideally located. Full marks to the person who cleaned and prepared the place for our arrival.
Just perfect for location. Everything really is on your doorstep. Comfortable and exceptionally clean apartment. Wheelchair freindly. Very well stocked kitchen area (apart from food obviously ) One very minor negative was no kitchen roll.Unless it was in a place i did not spot.
Had a marvellous stay in a beautiful apartment. Worked very well for us. Warm and comfortable and plenty of space Loved it
Well located and gorgeous flat. The main issue was noise, as it is not well insulated from noise outside (noise from the kitchen staff from the pub opposite smashing the bins until midnight) and from the flat below (could hear the couple being intimate), so although the bed is comfy not ideal to get a good night sleep.
Third time of staying kinda says it all really,super accommodation in the centre of york secure parking, two minutes from main square/pubs/restaurants,simply the best
We loved how the place was decorated for Christmas, this added to our pre Christmas holiday. We come to York every Christmas so this will definitely be booked again. Thanks for everything
Yet again working with Stays York we had great, and very comfortable trip. Ryedale House is an excellent property, located within a couple of minutes walk to the center of town. Comfortable, clean, convenient.
Cocoa Suites 37 offers the perfect combination of style, comfort, convenience and great location. The bed was very comfortable, the suite was quiet, and the atmosphere was peaceful. Everything felt new and well maintained. Excellent value for money.
Weekend stay. Great location right in the centre of York but in a private secure courtyard on a side street and amazed how quiet it was. First floor apartment, very comfortable and clean. Well equipped kitchen, good quality bedding and comfortable beds. Communal grassed area with chairs to sit outside if weather nice. A secure care parking space was a real bonus. Highly recommend. Letting agency (Stays at York) very helpful and efficient.
The apartment was clean and tidy, it had everything we need as a family of 3. Short walking distance to all the city has to offer. Customer service were great, too. They were very responsive to any questions we had. Highly recommended!
Our stay was perfect. It offered everything we wanted. Thank you. The description on york stay was spot on !
Nice street front location in the heart of the Shambles. We l equipped and ready for your visit.Third floor has quite a few stairs to climb. Secure and convenient.
This was an amazing place for me to stay during my 3 months placement at the hospital. It was close to a bus stop which made it easy to get the bus into the town and was around 40minute walk to get to the town. Neighbours are lovely. Private car park and also had nice walks around about it. The only thing that isn’t great is the roof is very low which means walking around hunched over when doing the washing up or in the kitchen area. The bathroom is also freezing cold even with the radiator for the towels. Overall great place
The studio was comfortable and well laid out, with a large bathroom, a good sofa, and a nice amount of space overall. However, the plumbing needs attention, as the water in the sink drained very slowly. In addition, both the oven and the microwave were not working, which caused a significant inconvenience, especially during Christmas lunch. Although a temporary microwave was later provided (which I appreciated), this issue had a considerable impact on my stay. I would also like to mention that the chairs were unstable and wobbly, which is an important safety and comfort concern. Thank...more
Superb apartment- nice clean,cosy and well equipped place for short break … close to the city centre and train station. Can’t complain .
The apartment was excellent, and we would be happy to stay there again. It was clean, comfortable, well equipped, and in a good location for access to the city centre. We stayed over Christmas, and the festive decorations provided were much appreciated. The inclusion of a car park space was another welcome inclusion.
45 Cocoa Suits is one of the most beautiful view of York. The location is perfect, and the structure are very good! But is important check the conditions of the sofa lega, and change the pans.
Everything was very good. I have given it a 1 for comfort due to the fact that the pillows were so thin they were almost non existent. We actually went out and bought some new ones.
Great property warm, clean and comfortable. Welcome instructions easy to follow and lots of information available about York and the local area. Would definitely come back again.
Walmgate cottage is an excellent base for a short trip to York. It is a 10 minute walk from the centre of the city, which means it is pretty quiet. The cottage was warm and cosy, and everything was clean. If you are unsteady on your feet, be advised be that the upstairs floors are a little bit uneven due to the age of the property, but that was not an issue for us. The facilities were good, and although we did not cook for ourselves, the kitchen seemed to have a good level of equipment. We enjoyed having the extra space and lounge, kitchen etc that we would not have got if we had booked a ...more
Great location, you can walk into York or catch the bus. It’s warm , comfortable & lounge is really spacious for two. Only negative, basin in en-suite ( plus cloakroom) are tiny & very low, We’ve stayed there twice so, benefits outweigh but it’s a bit strange if you are over 5ft !
The check-in was easy and straightforward. The climb up the steep flights of stairs to the top was worth it as the door to the lodgings opened up into a bright and welcoming space. Sloping ceilings might make this tricky for some but I was surprised by how spacious the Minster loft is. Everything was clean and well presented. There was even a welcome pack of tea, coffee and biscuits. The kitchen area was well supplied with equipment, two sofas and a separate dining table area made this a comfortable base from which to explore York. And when wandering around was done a lovely bathroom and bedr...more
Me and my partner attended a stay at York for the Christmas Market and stayed in this property which was quirky and different to most accommodation stays. It had a homely and authentic feel which York being a cultural and historic town, with a lovely layout and peaceful stay. Highly recommend this accommodation.
This is a dream of a place. Highly recommend. Had a perfect stay with my friends. It is well catered for families too.
I visited York for a weekend break, and the location of the apartment was perfect - a few minutes away from the station, and a few minutes away from the city centre, both on foot. The apartment was warm and cosy, stylishly decorated and comfortable, containing excellent kitchen appliances. Although the apartment is in the heart of York, the area was quiet overnight, guaranteeing a decent night's sleep. I highly recommend The Falcon - Apartment 1, courtesy of Stays York. If I ever visit York again, I wouldn't hesitate to to book one of their many properties.
We had an excellent stay at Gardeners cottage, the cottage is excellent we will be back for sure Highly recommended
only complaint is very poor check in details; having located the key in the key safe as per the extent of the instructions, we then had to work out for ourselves to use the fob to open the front door, take the lift up three floors, use another fob to get through another door then the key to enter the apartment! The apartment itself was great, but again on leaving the instructions for the bin emtpying was to place them in the bins in the garage….what garage? Where?! We had a problem with the lift whilst we were there but Stays were very responsive.
This was visit number 6, I will never stay in a hotel in York again. Ryedale House offers so much more, good location, comfortable , spacious , well equipped kitchen, I will definitely be back
Lovely apartment woth everything you need except a big enough bed for 2 The bed are really too, too small for 2 adults. Recommend to have that changed. I can only recommend booking this aparment if the bed are changed. The tv was also broken with a flimmering steipe across the screen. Other than that, I cannot come up with anything negative.
The venue was really well situated in the centre of the city - we parked our car & didn't have to use it during our stay. The room was spacious and had a separate lounge/kitchen are, which was great & gave additional space The room is also nicely decorated with vibrant colours & crazy wallpaper, which was half the appeal. The room was clean on arrival, however, it would have been nice if someone could have come in to change the floor towel (which was soaked through, given that there's no lip on the shower floor & water flows around freely on the bathroom floor) and empty the bins. Towel hooks ...more
Had a lovely stay in the Centre of York . My Wife loved the room with the Bath & floral decorations! The Room was very clean. As expected a little noisy on the saturday night, being right in the middle of the High st. Easy to check in with keysafe. Only things to be aware of is ,there is parking recommended beforehand, however we were not told that we had to pre book parking, which meant we were trying to find a parking space forever & were losing the Will !! A couple of minor things were the water in the bathroom sink was absolutely scalding hot ! & only a couple of very small sachet...more
An absolutely perfect stay! The riverside location is stunning and incredibly convenient for exploring the city. Clean, well-situated, and easily the best place we’ve stayed in York. We will definitely be back.
The property is ideally situated with a fantastic view of the Minster. The furnishings are comfortable, clean and modern and the shower is excellent. The only suggestions we have are that the property would benefit from a second TV downstairs and that while it was easy to use the hob and combined microwave/oven/grill it was extremely difficult to wash up as there is nowhere to drain crockery, pans etc.
Comfortable three bedroom house but 2 of the bedrooms a little on the small side. Very clean and well equipped. Also good location - easy access to the centre of York.
I recently returned to this apartment after a pleasant first stay in May, but unfortunately this visit fell far short of expectations. While the apartment itself is modern and nicely presented, a number of issues made the experience uncomfortable. The Wi-Fi dropped repeatedly throughout the stay, which was both inconvenient and frustrating. Even more concerning was discovering a pair of old women’s underwear behind the towel heater—an unexpected and unhygienic find that suggests housekeeping standards were not up to the level they should be. The heating was also extremely temperamental, ...more
Overall is quite good, but there have some issue on bathroom shower head，sometimes the hose is separated from the shower head when showering.
Four of us stayed at the apartment in November (two from Edinburgh, two from Shropshire) and the location was perfect as we all travelled by train. The accommodation was adequate, though the smaller double room was very small and we had to use the third bedroom for our cases and change of clothes. Our room was also quite dusty (especially under the bed) and the bed has one of its stays broken, though this did not bother us. Our main complaint would be that the accommodation as a whole needs updating: all the guides and brochures are between six and ten years out of date, the TV is very basi...more
Great location for train station and getting into the main centre of York- easily walkable. Also liked the local surrounding area of Bishopthrope Road for meals and pub/bars. We ate at the Thai and Indian there which were great and the popular Angel on the Green was a lovely find at the top of the road! Clementhorpe Maltings was well kept, comfortable - beds gave a great night's sleep! The stairs became a bit of a pain over 3 floors, so be mindful if any mobility issues, but lovely house. Stays York Andrew was most helpful in accommodating our idea regarding storing bags until our train bac...more
Location was amazing with a great view from all rooms. Underfloor heating was good This apartment was let down by a few maintenance issues the bathrooms 2 out of 3 not able to use due to extremely hot temperatures that could not be turned down We all had to share which was not ideal as en-suite. A broken window door that could not be open The beds we all found uncomfortable and didn’t have great nights sleep in both rooms. The sofa had a couple of large stains on it and needed a good clean We would not return to this apartment
We had a very nice two week stay at the apartment. Although it was not our original booking it turned out very nice. The layout of the accommodation was good. Access to the first floor was via a very convenient lift which was handy as the original apartment booked was on the ground floor so we were a little worried. The facilities in the apartment were sufficient for a two week stay. The added bonus of a washing machine, was welcome although we did only use it once halfway through our stay. The only criticisms were mainly based on the fact that we are not in the first flush of youth and we fo...more
There were no chairs only 2 settees which were very low and deep most uncomfortable. The apartment was airless and windows did not open fully. The hanging in the lobby was high.
The pros: The location and views of the hotel was amazing. We kept laughing at the fact that it seemed that everything we ended up going was literally 5 minutes away. The basics were also just right, the shower was amazing and the bed leant it self to a very restful sleep. The cons: The cleanliness/cleaning of the room was disappointing. Dust seemed to be everywhere. There was mold growing on the second floor stairs. The bed had some previous tenants vape laying under the bed on my final inspection to see if anything was left. And to top it all of the towels. Now maybe I'm just being over...more
A really lovely apartment in a beautiful location. Well equipped with lovely finishes! Had a small issue on check in but the service was excellent and rectified straight away. My only observation would be that the sofa bed in the living room, I wouldn’t really class as a bed. It’s a futon and unfortunately very uncomfortable. Otherwise, an amazing stay!
Lovely house and location; however the house was disappointing in several respects. Promised tea towels, oven gloves and a few dish washer capsules. None were present and had to be asked for. We were 6 adults and 2 children. The house can sleep 10 adults. There were only 5 matching wine glasses and 3 Prosecco glasses and one other wine glass. The house was reasonably clean but certain areas were poorly dusted. The young children with us soon rooted about a dozen, small plastic items down sofas and so there had not been a thorough clean or else they would not have been there. There were few e...more
Great location for walking into York on foot. Very handy to have secure, well lit parking. Plenty of storage in the apartment. It was warm in the accommodation on arrival and easy to keep cosy as it was frosty weather. Good shower over bath. Furnishings could do with updating (sofa, dining table and chairs) but they were adequate. Quilt on bed too thin for winter. Luckily we had taken our electric blanket. We were comfortable here for the 3 night stay we had.
Beautiful apartment in a great location. Couldn’t have asked for anything more, perfect size, great layout. Only negatives were the heating, it was either hot or cold, don’t seem to be any in between maybe due to heaters and not being radiators. Blinds in the main bedroom, could have done with a blackout blind. Could also hear people at 3am, presumably on their way home, can live with that as we’ve been there and done it before! Overall was a fab stay and would defo return. x
So fun to enjoy a bit of history and stay in the converted Rowntree chocolate factory. Great location walkable to all the attractions as well as easy access to groceries. Comfortable and spacious for 1 person, would be a bit cozy for more. Very clean and the cleaning service for my longer stay was great. I found the kitchen a little ill-equipped. The windows let in a lot of noise as there is a walkway and gate right outside the window, as well as the building entrance. If you're a light sleeper this could be an issue.
The apartment was a very convenient location, within easy walking distance from central York. The kitchen was well equipped for our 3 night stay. Detailed instructions left to ease our entry & exit. Unfortunately the shower & sink were rather grubby so this was off putting. The mattress on the bed was so soft that I woke up each night with aching hips. The worst thing was the boiler located in a cupboard in the bedroom that came off & on during the night with light & sound that gave a disturbed nights sleep. Noise from outside between 2-4pm (screaming & shouting) each night was also unfortun...more
Set in a very good location. Clean and tidy. Some small maintenance issues which should be picked on when doing regular checks.
Found this apartment to be lacking compared to others we’ve stayed at in Cocoa Suites. The toilet door was broken, there was no toilet brush, the accessories were very basic and pretty old. Could have been a little bit cleaner. Overall fairly sub standard for the price.
The property was clean and tidy and the welcome pack provided is very helpful to get you started but with this property we had issues parking as the street is very narrow and busy, the alternative street parking is also not very convenient with the residents not being happy when you park outside their property even though legally anyone can park there. The mattresses in the bedrooms need replacing as you could feel all the springs so it was not a comfortable nights sleep.
In general, we were satisfied with the stay. There were just not enough kitchen utensils and no vacuum cleaner for cleaning.
Very warm and cosy in winter but still very light filled space. Gorgeous accommodation in a great location.
Lovely stay at this characterful property. Easy check in, well kept facilities, perfectly furnished and excellent location for the train station and access to the city. Would highly recommend
Lovely apartment with 2 good bedrooms and bathrooms one of which is en suite, in a great location. Only 2 minute walk from Betty's Tea room and shops. On first floor but has a lift. Beautiful views of Minster.
The property was beautifully furnished and clean. We were very pleased on arrival with the place and had a nice stay. Our main complaint was with the radiators in the living room. They did not heat up properly, one did not heat up at all and the other only fractionally. The room is a large mansion room with high ceilings, as a result we found we were unable to sit comfortably in the living room and had to drag chairs out to the hall for warmth. Stays York did send someone round with a blow heater which helped but for a room of that size still did not heat the room effectively.
Grooms cottage was easy to find, in a quiet location just behind a small park but with easy access into the City. It was very modern with all appliances you need and clean and tidy. Comfy beds, nice en-suite to a very large master bedroom. Great bonus is the allocated parking space for one car as the street has no parking. One small negative comment for us was the outside area with table and chairs had not been prepared at all which was disappointing as the sun was out on arrival but we soon sorted this with a brush and cleaned the table and chairs down with soap and water. Ove...more
Perfect location, comfort place, easy access , safe , easy payment The only comment omit is Expensive as a studio
The positives - great location, as the apartment is within very easy walking distance of the railway station and the city centre. The apartment was clean and tidy and modern. Great bathroom and all the facilities that you need for a short stay. However, the less positives are the layout of the sitting room. As it is a L shape, the TV is mounted on the wall just as you enter the room and you have to be very careful that you don't collide with it. The windows are all very small and do not open very wide. The weekend that we stayed was not particularly hot (22/23C) but the apartment was ver...more
We’ve previously used Stays York on our trips to York & will highly recommend them as a company. The little details were somewhat missing this time (normally we get a Yorkshire hamper with local goodies to taste, this time it was just individual teabags/coffee/milk & a small twin pack of biscuits) & the customer service wasn’t great when we contacted them about not finding something in the apartment after checking in, but that could be due to the bank holiday weekend approaching. Pawson House is a great location if you want to explore the north side of York. It can benefit from having more cu...more
We stayed 4 people at this apartment and it was reasonably well located. Quiet area, good value for money. We liked that it was well equipped. The only downside was that we got there in the evening and it was a bit difficult locating the apartment as all around there were apartments, and the numbers on the door were a bit tricky to find in the dark. Other than that would use it again for future stays.
Only a 5-8 mins walk from Monks Gate and the City, this is an ideal property for exploring York and surrounding area. The parking permit for one car is handy. We were able to park directly outside the house. There is ample room for 6 persons. There is a well equipped kitchen with Arga style range that takes some getting used to. Just need to allow extra time to cook. The house was well presented and clean. Be aware there is no ground floor toilet and the stairs to the attic bedroom are quite steep.The only thing that let the house down was the lounge, which was perfectly functional, but the f...more
Amazing apartment over 2 floors. Beautifully designed and furnished and in a brilliant location for station and city centre. Surprisingly quiet given the location and would highly recommend.
Would be perfect if it had a parking space other than that no complaints at all very well situated for town
We loved our family break in 18 Dove street. Easy to reach from the train station & a short walk into the City centre. House was nice & cosy. Plenty of bed options for 3 adults & 4 children. We cooked in most evenings however sometimes a challenge as no oven gloves provided & had to use the thin dish towel. Could also do with some tumblers, salt & pepper, & bins in the bedrooms to make it more home from home. With these small changes we’d definitely stay again.
The apartment is located in a beautiful street very close to the old town if not even part of it already. Shops and restaurants are closeby. Checkin went smoothly, parking was included and not far away. It was quite cold outside, so we struggled to heat up the apartment. The bedroom in this groundfloor flat was quite a bit noisy from the street. We planned on making good use of the kitchen. It was well well equipped on a basic standard. However basic staples like a kitchen roll, oil, salt, and pepper werent provided, but supermarkets are close. Unfortunately the dishwasher didnt work, as we re...more
Stunning property within a 10 minute walk from York city centre. We thoroughly enjoyed our stay, it was very comfortable and ideal for our needs. The welcome hamper was a lovely touch. A couple of negative points, the WiFi was hit and miss, there were no instructions on how to use the microwave/combi oven so we had to drive to Leeds to borrow an air fryer from a friend. The Aga would’ve taken 3 hours to heat and not ideal during the summer months. I phoned the emergency out of hours helpline to request instructions and was informed I’d receive an email but this did not happen. I also asked ...more
Great central location. The hot water system needs looking at. Only works on the boost and not on the timer, so no hot water on arrival. Bathroom drain smell and no sink plug on arrival. Otherwise everything great, good selection of crockery and glasses, clean and comfortable beds ( although blind in small bedroom does not block out the outdoor lights that are on all night). We did not have hot water for first 12 hours and boiled the kettle to rinse ourselves in the shower. We phoned management, which advised to heat it with the immersion/ boost button. Also advised of the missing sink plug...more
Group of 3 couples Sunning property innan excellent location. Everything you need is provided. Beds are super comfy and bathrooms were excellent. Couldn't fault it! Highly recommend.
Great location, 3 minute walk from M & S food. 2 parking spaces in the private parking great too. Clean and a great place to celebrate the New Year.
Nice little flat with a convenient location, however we found the flat a little too warm even with the windows open, strange smells in the corridors and it’s the far end of the building so you have to take a lift then walk through several corridors/doors before reaching the flat. We did find a fair amount of dust on things like the wooden blinds, skirting boards the fake plants and the plant thing on the bathroom wall as well as a few cobwebs from the Ceiling. The parking space is a bonus the entrance and exit is a little tight for larger cars. I have stayed at better flat in York but it was n...more
We absolutely loved this property, the space and the location. So little to find wrong with it on that front. The only thing that could be improved upon is the cleanliness - and maintenance of small things like the cutlery draw. Although not massively dirty, we felt a bit more care and attention to deep cleaning of the carpets, ensuring crockery had been washed in the dishwasher and perhaps keeping on top of the mould build up in the bathrooms would have made this place perfect. All in all though, it was a beautiful and amazing place to stay and we hope on our next visit to York we are lucky e...more
The apartment is in a good location not far from the railway station. It has a very spacious main room which incorporates a kitchenette. The shower room is a little cramped. The main room was sparsely decorated but comfortable. I had a bit of a problem with the keysafe mainly because I was unfamiliar with them. A call to Stays York sorted that problem out. All in all I enjoyed my stay at the value for money apartment.
It was fine. Plenty of space, good parking and close to town. But, downstairs bathroom still had a leaking soil pipe, the main bed is too small and there could be more soft furnishings and lighting provided. Upstairs bathroom is very good though and street was quiet at night.
The effort made to adapt its beautiful architecture to modern needs is remarkable. In terms of aspects to improve, it would be worth considering the possibility of including a second bathroom on the first floor, access is a bit inconvenient, we had problems with the heating and the double room had rubbish under the beds.
This was the second apartment where I stayed one of two nights. The first one was in the centre of York. In the first apartment the hot water did not work. I called customer service who scheduled a plumber for that evening while we were out. When we came back we found that the problem was not fixed. No communication from the agency and it was too late for us to call since their offices where closed at that point. The following morning I called and luckily we got our apartment changed. We still spent one day without being able to take a shower and had to move. Nobody followed up on the issue...more
We had a great weekend away in York and the apartment was perfectly situated. A modern, quirky, well equipped apartment and we really enjoyed our stay.
The location was easy to get to and instructions to check in were clear. However, we felt that the accommodation itself was a little underwhelming and wasn't necessarily geared up for a stay of more than a night or two. The courtyard was dirty and covered in leaves and little apples which wasn't ideal for having a dog to stay. We decided to brush up the mess and ended up leaving the courtyard in a much better state than when we found it. The door to the courtyard doesn't fit properly and stops you from opening it fully making it difficult to bring bags in and out. We ended up not using the ...more
This is a lovely house that sleeps 6 adults in 3 lovely bedrooms and comfortable beds. However there is only one bathroom and one downstairs toilet which is not ideal. The house is well furnished and well presented. The location is excellent and the entry key pad is very useful.
Great stay, great location very comfortable apartment, everything you need is nearby, would definitely stay there again.
Great location. Very comfortable accommodation. Having permit parking outside the property is a great benefit. WiFi and tv easy to use. We would recommend this property.
Apartment is located in a good spot close to everything you would want to see. It is clean and well furnished although a set of drawers for storage would be a good idea. There is a kitchenette and a wine fridge but no actual fridge (again a good addition). As would be a sink as there is room. You should not that there are 3 steep flights of stairs which make carrying a large suitcase not the easiest job in the world. All in all, no real complaints for a 2 night stay.
Overall an excellent property. Very well equipped in the kitchen area with generous worktops, good quality appliances including separate fridge and freezer, easy to use cooker and freestanding microwave. Overhead cupboards for plates etc are a bit awkward to use as they won’t stay open but that’s a minor quibble. Washer/ dryer housed in a separate cupboard is a plus point. I would have preferred a shower cubicle rather than a shower over the bath but that’s maybe an age thing. Having a separate bedroom is a real bonus. Plenty of hanging and drawer space. Mattress maybe a wee bit soft. ...more
Really pleased with my stay at The Falcon apartments. Great location, stylish, comfortable and well designed room, loved the kitchen area and very comfy bed. I would recommend to anyone visiting York for work or weekends and will stay again next time I'm in York.
Property is located in an excellent location for easy walking access into the city centre. Property looked tired in areas and needed some maintenance e.g. paint peeling off ceilings etc. Main Bed needed replacing as didn't feel secure. Very shocked not to see mattress & pillow protectors being used. Communication on Parking was confusing as some literature stated you needed a physical permit and some didn't
The property is right in the heart of the city so is a great place to easily explore all that York has to offer. There are reasonably steep stairs to the apartment and the apartment is on 3 floors. First floor has 2 bedrooms and a narrow bathroom. All of these were clean and tidy and comfortable. Door handles on some of the doors were loose and the bathroom lock could be dodgy so some simple maintenance required to make these better. 2nd floor has the lounge and kitchen areas. The lounge was comfortable and a good size but could do with a couple of extra comfortable chairs especially if more t...more
Quiet place, beautiful views of the river and walking distance to everything. Has its own washing machine and has some amenities to be comfy and feel like home. It doesn’t have a coffee machine and drawers to store clothes
We stayed for 3 nights the apartment was very clean and well equipped and although quite small it was an ideal base for exploring York with the bonus of an allocated parking space. The price is very good for the location and the parking so I would definitely stay here again.
We go to York every November and always stay here. Great Location everything you need. Beds amazingly comfortable
We thought this was a beautifully finished and excellently located property for a weeks city break in York, however it's just too small for a family and lacking some plastics in kitchen for children. Our boys are 13 and 10 and there was nowhere for us all to sit and watch TV on a night we there is only a 2 seater couch in the lounge (which is very uncomfortable and thin). If you have younger children you wouldn't be able to bath them as shower screen in bathroom blocks access to taps and very hard to access plug etc round it. It's really a gorgeous tiny house but only for adults. It's also ter...more
The location of this property is excellent 5 minutes from the Minster with the Shambles just a bit further on. York is a fantastic place to visit because everything is within easy access. The cottage was good and not so good. You enter through a door which leads into a passageway then out to a garden area. This whole area could do with a tidy up and maybe a lick of paint to brighten it up. The living room, bedroom and kitchen were clean and had all the equipment needed. However what let the property down was the bathroom. The shower really needs a good deep clean as with the shower mat. Th...more
The property is in a great location with very easy access to the centre. We were expecting a sofa bed as advertised, as there were 3 of us. It is not a sofa BED it is a hard sofa that opens out but still doesn't go flat, with a ridge in the middle making it very uncomfortable to sleep on. For 2 people the place is great with nice finishings. It had been surfaced cleaned but clearly not deep cleaned for a while with cobwebs etc. and on opening the sofa flat for sleeping, there were crumbs and dirt there. Other than that the place is very nice and we would stay there again but only for 2 pe...more
Ideal little place for a family meet. Short walk into town. Stays were very helpful and we were allowed to check in early.
Stayed in apartment 2. Good location being in the centre, and nicely decorated small double room. However, the bed and pillows specifically were very uncomfortable leaving us with sore necks the following morning. Also the walls are thin and the outside noise from the busy main street is loud and continues late into the night. With noises also very noticeable from other apartments in the building. Overall neither satisfied or dissatisfied but our sleep was not the best.
Beautifully presented accommodation in a great location which was totally spoiled by a few points. Firstly, the awful smell of drains which had been unsuccessfully camouflaged by several air fresheners throughout the apartment. Secondly, due to the fact that the basement bedroom is directly under the street, the only hope to a good nights sleep is by using ear plugs to block out the constant noise from above and a sleep mask to block out the continuous bright light coming through the glass bricks in the ceiling. Thirdly , the small terrace was nothing like the pictures, it was very damp...more
Stayed at apartment twice It needs some TLC and a deep clean needs this in between oven door Decking in poor condition and welcome pack very poor It would not take much to make this an excellent apartment Outdoor furniture was covered in bird poo when we arrived Needs more attention paid to it especially what we paid fir 8 days
The house has good amenities for a stay, with convenient proximity to bus stops to make getting around easier, as well as being close to a good supermarket and places for outdoor activities. The bathroom is a bit small and the layout could have been better planned. It would be very important to have a powerful vacuum cleaner to make it easier to keep the place clean, and it is missing a small clothes drying rack. The kitchen utensils are excellent and very beautiful.
Apartment was modern and in a great location, however there was quite a lot of noise from the upstairs neighbour. It would be nice to have a curtain on the rear patio door & bedroom window for extra privacy, especially with the bedroom being on the front ground floor room.
For two people on a short stay in York this apartment is ideal. Everything you need is on your doorstep and it's only a five minute walk to the Minster. There's a Sainsburys very close and also the Bootham Tavern which is a great pub. It opens at 10.00am for breakfast if you don't feel like cooking and became our 'away from home' local. York is a very pedestrian friendly city and easy to 'get about' in. I'd certainly stay at this apartment again next time we visit York.
We stayed here for a month. From day one we experienced problems with the cleanliness. The sheets put on the bed had a used plaster stuck to them, the replacement had a metre wide brown stain, 3rd replacement was clean. After one visit by the cleaners the sheets had been changed and the stench off them was so bad had to wash them ourselves, how they did not notice, not sure. Had to buy our own cleaning products as none in the apartment, cleaning the bath and the floors was not on the list apparently for the cleaners. We advised the floors had not been cleaned on day one, also the toilet sea...more
Thank you for rapid response and flexible arrangements I stayed 3 months at the studio and the location is perfect
Me and some friends stayed here while we were in York for an event, it is even more spacious than it looks in the photos and we had a great time.
1 hour before arrival we was told the window had leaked .it was rotten and looked a mess there was scaffolding up to the window .blood stain on the quilt . The appartment was freezing cold even with the heating on full the raidiators were luke warm . It was uncomfortable been so cold we had to sleep with jumpers on