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Charles I at Sudeley Castle

Charles I at Sudeley Castle

4.5
out of 5
Ratings from 63 reviews
92% of guests
recommend
Cleanliness
4.8
Comfort
4.3
Condition
4.5
Location
4.8
Value
4.1
Customer
Service
4.4

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Part of the converted Old Forge on the Sudeley Castle estate, Charles I is named after King Charles I who took refuge at Sudeley Castle during the English Civil War. Shrouded in history this is a charming cottage, perfectly positioned for exploring Winchcombe and beyond. With walks from the door, including easy routes to the castle, Charles I is a comfortable base to come home to. With two bedrooms and an open plan living area you have everything you need, with space to dine outside in the summer months.

During your stay you are entitled to free admission to Sudeley Castle and Gardens during the open season (admission to special events is not included).

Comfortable and well equipped

Review submitted on Mon, 03 Mar 2025
4.7
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
4.0
Condition
5.0
Location
5.0
Value
4.0
Customer
Service
5.0
First time using Bolthole Retreats, will definitely book again. We had a slight hiccup when booking which was sorted out quickly by a friendly member of staff when we called to explain the problem. Our accommodation was comfortable, clean and well equipped. Good location and an easy, short walk into the centre of Winchcombe.

Helen from Sheffield stayed at Charles I at Sudeley Castle for 4 nights in February 2025


Superb accommodation

Review submitted on Fri, 25 Oct 2024
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
We booked the cottage for two nights in order to attend a wedding at the Castle. The property had everything that was required for a self catering stay. On arrival, some handy essentials such as teabags, coffee sachets, milk, biscuits and small pots of preserves were provided. The cottage was immaculately clean and chairs, sofa and beds were comfortable. The company renting the property ensured that comprehensive information was given via email prior to the arrival date and in two files placed at the property. A very professional setup.

Roland from Cardiff stayed at Charles I at Sudeley Castle for 2 nights in October 2024


Our stay at Charles 1, Sudeley Castle

Review submitted on Wed, 23 Oct 2024
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
We loved our stay at Charles 1, Sudeley Castle Cottage. It was everything we hoped for. Plenty of room, quaint, clean, walking distance to the town and castle. We highly recommend the cottages.

Annette from Waurn Ponds stayed at Charles I at Sudeley Castle for 2 nights in October 2024


Perfect place

Review submitted on Tue, 24 Sep 2024
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
4.0
This was an ideal place to stay in a perfect and scenic location. The property had everything you needed and a very well equipped kitchen. Within easy walk of local shops, pubs, restaurants and of course Sudeley Castle, which is a must to visit. A very lovely part of the country.

Sharon from Dunstable stayed at Charles I at Sudeley Castle for 2 nights in September 2024


Great location for walking

Review submitted on Sat, 14 Sep 2024
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
A great location for walking with many paths pretty much straight from the door. The Cotswold way to Hailes Abbey then on to Farmcote and so to pick up the Gloucestershire Way back was a delight with great views

Guest from Ashtead stayed at Charles I at Sudeley Castle for 3 nights in September 2024


Lovely cottage

Review submitted on Fri, 13 Sep 2024
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
4.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
The cottage was lovely and very close to sudeley castle which we visited twice. The steam train was a 20 minute walk away and we thoroughly enjoyed our time on the train. Lots of lovely walks from the cottage. The stairs in the cottage were very creaky which is to be expected in such an old property. The weather was a bit wet for our stay but we found plenty of things to do locally .

Kim from Aylesbury stayed at Charles I at Sudeley Castle for 4 nights in September 2024


Lovely cottage within grounds of Sudeley Castle

Review submitted on Wed, 21 Aug 2024
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Lovely small cottage for a weekend break in the Cotswolds
only criticism is that the grounds in the courtyard need a good tidy up - landscaping is looking tired, overgrown and neglected. Also the footpath at the rear of the property has the loudest squeaking footpath gate that most users allow to BANG shut after the squeaking noise has stopped....not conducive to a quiet relaxing evening drink on the rear terrace of the cottage!

Graeme from Wokingham stayed at Charles I at Sudeley Castle for 3 nights in August 2024


Bolthole Retreats replied 205 days ago
Thank you for taking the time to leave a review of your recent stay at Charles Ir. We are very glad to hear that you enjoyed your stay, however disappointed to read the points that you have raised. We have shared your feedback with the property manager who has taken these points on board, and these will be looked into.

Charles 1

Review submitted on Thu, 08 Aug 2024
4.2
out of 5
Guest doesn't recommend this property
Cleanliness
5.0
Comfort
3.0
Condition
5.0
Location
5.0
Value
4.0
Customer
Service
3.0
Lovely location and beautiful cottage but a lot of noise from other properties and aggressive dogs situated next to us. The cottage however was immaculate and had lots of lovely touches ie tea coffee milk

Guest from Newport Pagnell stayed at Charles I at Sudeley Castle for 3 nights in August 2024


Lovely cottage

Review submitted on Thu, 25 Jul 2024
4.7
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
4.0
Customer
Service
4.0
Really nicely presented cottage with everything we could need. Really enjoyed our stay and the town is lovely too.

Natalie from Burnley stayed at Charles I at Sudeley Castle for 2 nights in July 2024


Nice cottage and great quiet location

Review submitted on Tue, 23 Jul 2024
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
We spent 3 days here and had a great time. Cottage is well equipped with new modern kitchen and all you need for a stay. Town is just a few minutes walk. Drive to Bath, Stonehenge, and Wales for day trip was simple. Sat on patio enjoying the quiet with drinks and snacks.

Michael from Troy stayed at Charles I at Sudeley Castle for 3 nights in July 2024


Lovely short break in the Cotswolds

Review submitted on Thu, 11 Jul 2024
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
4.0
Location
5.0
Value
5.0
Customer
Service
5.0
Quiet, comfortable and well equipped cottage.
In the perfect location to visit the Cotswolds.
It included a visit to Sudeley Castle.

Anthony from Bristol stayed at Charles I at Sudeley Castle for 2 nights in July 2024


excellent stay!

Review submitted on Mon, 08 Jul 2024
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
we had a lovely time at the Charles I - it was very close to both the town and the castle, parking was perfect, the cottage was clean and comfortable. appreciated the private patio and easy access to walking trails. the staff were all very friendly.

Olivia from Leesburg stayed at Charles I at Sudeley Castle for 5 nights in June 2024


Recent stay at Charles I

Review submitted on Fri, 21 Jun 2024
4.2
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
4.0
Condition
4.0
Location
5.0
Value
4.0
Customer
Service
4.0
Very good overall. Excellent kitchen and shower.
Bed was very comfortable. Outside space very nice. The carpets are starting to show signs of wear.
Couldn’t get the lights to work in the main bedroom to work but we managed with a lamp.
Wi-Fi just about good enough.
A more modern TV would be a nice edition .
Maybe one of the smaller properties could be dog free for those with allergies.
Fabulous location for Sudeley Castle and lovely walks.

Ian from Tamworth stayed at Charles I at Sudeley Castle for 2 nights in June 2024


Bolthole Retreats replied 266 days ago
Thank you for taking the time to leave a review of your recent stay at Charles I. We are very glad to hear that you enjoyed your stay. We have shared your feedback with the property manager who has taken the points raised onboard, which will be looked into. They have let us know that the lights in the main bedroom have been fixed and they are sorry that these were not working. Also that the carpets are being replaced and walls repainted at the end of the season.

Six night stay at Charles 1

Review submitted on Fri, 24 May 2024
4.2
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
3.0
Condition
4.0
Location
5.0
Value
4.0
Customer
Service
4.0
This is our second time staying at Sudeley, but the first in Charles 1.
The location close to Winchcombe is ideal, with multiple trails immediately from the property and all you need in Winchcombe, with multiple dining options and small independent shops. The access to to Sudeley Castle grounds and the castle is an excellent touch.
The property works well for 2 people and the downstairs accommodation is is well equipped and ample space to move around. The newly updated private deck is excellent.
Upstairs the bathroom is well equipped and has a good sized walk-in shower.
The one area sadly lacking was the bedroom. It's big enough but totally lacks storage space and needs a chest of draws. The bed is small and for anyone like me over 6' has a footboard restricting movement in the bed. This led to a most uncomfortable 6 nights!

Andrew from Wexford stayed at Charles I at Sudeley Castle for 6 nights in May 2024


Bolthole Retreats replied 293 days ago
Thank you for taking the time to leave a review of your recent stay at Charles I. We are very glad to hear that you enjoyed your stay. Your feedback regarding the bedroom has been shared with the property manager who has taken your points onboard and will look into these. We are disappointed to read that you found the bed small and photos are shown of the footboard on our website.

Close to Cotswold Way

Review submitted on Sun, 28 Apr 2024
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
This property was in the perfect location for walking, an added bonus was visiting Sudeley Castle and taking the steam train.
The property was very comfortable, quiet and warm. Compared to other properties we have stayed in very well equipped with lovely items left in the welcome pack.

Lesley from Romsey stayed at Charles I at Sudeley Castle for 3 nights in April 2024


An enjoyable and comfortable stay

Review submitted on Sun, 21 Apr 2024
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
We really enjoyed our stay in Charles 1 cottage. It was clean and comfortable with everything you needed. There were some nice touches with coffee and tea and jams plus some fresh milk in the fridge - (I particularly liked the coffee machine) and some nicely thought out toiletries in the bathroom. The bed was comfortable although the bed lights took a bit of working out and the right side one has a problem with the bulb. It would be nice to have had a chair to put clothes on when undressing. The floor in the double bedroom is very creaky - not possible to get up in the night for a bathroom visit without waking up anyone else! However the quirkiness of the cottage is what adds to its charm. There has been a great deal of work and expense carried out on the outside decking and seating area - all brand new and it looks lovely. The cottage is part of a nice looking and well maintained enclave of holiday accommodation with a large, convenient car park and is very well situated with an easy walk to Winchcombe high street and it is also possible to walk to the Castle from the cottage. Overall an excellent place to stay.

Penelope from Hereford stayed at Charles I at Sudeley Castle for 2 nights in April 2024


Bolthole Retreats replied 326 days ago
Thank you for taking the time to leave a review of your recent stay at Charles I. We are very glad to hear that you enjoyed your stay. We have shared your feedback with the property manager who has let us know that the lights in the bedroom have been fixed and your other points have been taken onboard and will be looked into.

Early family Christmas.

Review submitted on Mon, 04 Dec 2023
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
This was our 2nd stay at the cottages and it did not disappoint. The cottage was clean and very well appointed and very near the shops and pubs.

Guest from Birmingham stayed at Charles I at Sudeley Castle for 3 nights in December 2023


Great stay!

Review submitted on Mon, 04 Sep 2023
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
4.0
Location
5.0
Value
5.0
Customer
Service
5.0
My mother-in-law stayed in this cottage over the weekend of my wedding at Sudeley castle. Lovely cottage, well appointed, and in a really convenient location for both the castle and for Winchcombe. Toilet unfortunately malfunctioned at the end of the stay, but the staff apologized and promised to fix, so no harm done. Great place - would definitely recommend.

Dan from Witney stayed at Charles I at Sudeley Castle for 3 nights in August 2023


Wedding night stay

Review submitted on Mon, 21 Aug 2023
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
The bridal party got ready in the cottage on the morning of my wedding. It was perfect - having the kitchen for food, for keeping the flowers fresh and for having space to have hair and make up. Thank GOODNESS for the sewing kit! At the last minute one of the bridesmaids got her zip stuck on her dress. We had to break the zip and sew her into her dress (using the little sewing kit that was left for us). Thank you - it saved the day!
Then my husband and I spent our first night in the cottage. It was so peaceful and was perfect. Also lovely not to have too far to travel from Sudeley Castle.

Jessica from Mickleton stayed at Charles I at Sudeley Castle for 2 nights in August 2023


Simply perfect!

Review submitted on Tue, 01 Aug 2023
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
A beautiful place in a stunning spot with every comfort you want, a nice 'welcome-pack' with the essentials you need for your first breakfast, the best shower I've ever had in the UK. Plenty of parking space and still within walking distance to the village and its restaurants as well as to the magnificent Sudeley Castle which can be visited several times.

Karin from Zurich stayed at Charles I at Sudeley Castle for 4 nights in July 2023


Lovely Stay

Review submitted on Tue, 16 May 2023
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Well equipped apartment and very well located for sightseeing in the Cotswolds. We will definitely be back

Guest from Bath stayed at Charles I at Sudeley Castle for 3 nights in May 2023


Christmas break

Review submitted on Tue, 27 Dec 2022
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Absolutely perfect in every way … beautiful Christmas tree totally unexpected and card too wishing us Happy Christmas.
We also had small issue with boiler on xmas day and gentleman was with us within 15 mins and sorted this was our second visit to the Estate … we will def be back again!


Christine from Motcombe stayed at Charles I at Sudeley Castle for 4 nights in December 2022


Snowy stay

Review submitted on Tue, 20 Dec 2022
3.7
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
3.0
Condition
4.0
Location
5.0
Value
3.0
Customer
Service
3.0
Nice property

No effort to clear car park of snow nor the paths

Quite a narrow then gravely entrance

Could benefit from better door mat in poor weather

Enjoyed the stay

Nicholas from Derby stayed at Charles I at Sudeley Castle for 2 nights in December 2022


Excellent apart from the bed and decking.

Review submitted on Mon, 05 Dec 2022
3.7
out of 5
Guest doesn't recommend this property
Cleanliness
5.0
Comfort
1.0
Condition
3.0
Location
5.0
Value
3.0
Customer
Service
5.0
Everything about the cottage and location was perfect, apart from the bed and the decking outside the cottage: the bed and pillows were desperately uncomfortable and we slept really badly. The decking outside the cottage is lethal in the rain or damp. Very, very slippy. Simple things to address though, and I would stay again next year if they were.

Catherine from Cheltenham stayed at Charles I at Sudeley Castle for 3 nights in November 2022


Cozy and Charming

Review submitted on Sat, 05 Nov 2022
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
The Charles I cottage is a cozy and relaxing place to stay. It was clean, well appointed, and close to the town and castle. I enjoyed my stay immensely and look forward to returning next year!

Richard from York stayed at Charles I at Sudeley Castle for 9 nights in October 2022


A Wonderful Place to Stay

Review submitted on Sat, 29 Oct 2022
4.7
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
4.0
Condition
4.0
Location
5.0
Value
5.0
Customer
Service
5.0
We were very happy with our stay at the Charles I cottage. We wanted somewhere in the Cotswolds within walking distance to a village and access to hiking trails. The cottage itself was perfect for two. We had an initial problem with the heat, but housekeeping fixed it quickly. The kitchen was kitted out with everything we could possibly need. It was very quiet.

Terry from Eugene stayed at Charles I at Sudeley Castle for 4 nights in October 2022


Lovely cottage!

Review submitted on Mon, 03 Oct 2022
4.3
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
4.0
Condition
4.0
Location
5.0
Value
4.0
Customer
Service
5.0
We thought the cottage was really nice, close to town and with all the facilities you need. The car park was a definite plus and the free entry to the castle was great. We had to call on Sunday morning as there was no heat or hot water, the gentleman came to look at it within 5 mins and sorted it. This was excellent service!

Rachel from West Kirby stayed at Charles I at Sudeley Castle for 3 nights in September 2022


Highly recommend!

Review submitted on Sun, 11 Sep 2022
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
We had such a wonderful stay in Charles I Sudley Castle Cottages. Everyone who helped us with making the reservation and taking care of any needs during our stay was very helpful. The rooms were clean and comfortable and provided a perfect resting place between Cotswolds walks. We'd love to return to the cottage for a month-long stay!

Kaitlin from Greenlawn stayed at Charles I at Sudeley Castle for 4 nights in September 2022


Summer 2022 break

Review submitted on Tue, 06 Sep 2022
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Was pleased to find this property available for a week during the summer having not been able to book the previous year where we’d had a short break in the Cotswolds which had left us wanting more.
Well we weren’t disappointed! The location was great! We took advantage of a free visit to the castle and enjoyed our day out there. Easy to get to Cheltenham and well located for a short drive to other attentions.
The cottage is was perfect for the three of us during our stay and the kitchen was well equipped and we hosted friends and family for dinner two nights.
Walks and runs from the cottage were fantastic.
Parking is was easy.
Definitely worth revisiting and we’d look to stay at the same cottage and or one of the other cottages if we share it with family/friends in the future.
Thanks

Martin from Chellaston stayed at Charles I at Sudeley Castle for 7 nights in August 2022


A tad more tlc?

Review submitted on Sun, 04 Sep 2022
4.2
out of 5
Guest recommends this property
Cleanliness
3.0
Comfort
5.0
Condition
3.0
Location
5.0
Value
5.0
Customer
Service
4.0
We loved the cottage - the position, the building, the walk across to Sudeley all wonderful. All information and directions was extremely full and comprehensive. We did find the contacts over reservations, which had to be changed due to Covid, slightly haphazard. The big shame was the slight disconnect between what was promised and what we received. It was good value for money, but with the promises of excellent service etc etc we were expecting something more. The flat was clean, until you looked behind the tv, for example, where we found dust and cobwebs. There were a few moths fluttering about. The table was wiped clean but stained and looked like it needed a good polish to bring it back to its best. The shower door had no handle, the rubber bath mat had holes. Nothing very dramatic, but a slight disconnect between what was proudly promised and what we found. We also found the kitchen lacking in some basics: the small frying pan was not suited for the induction top, for example, and the lights over the hob didn’t work. It was nice to have the little boxes of goodies in the bathroom, right down to a sewing kit, and teabags, coffee, biscuits, even milk - lovely! It is just a shame to add all the extras, but not quite get the basics right. Maybe look at Landmark Trust for inspiration?

Guest from stayed at Charles I at Sudeley Castle for 2 nights in September 2022


A real delight

Review submitted on Thu, 11 Aug 2022
4.2
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
3.0
Condition
5.0
Location
5.0
Value
4.0
Customer
Service
3.0
I am such a fan of this place. A delightful little house which is only a short walk to the castle with all mod-cons. We had a dog with us and it was great for him as we could go for loads of walks. Also, the local Chinese takeout was incredible!

Oh and the shower was literally the best one I've ever used. It is now my dream to have one just like it in my house.

I would recommend it to anyone. Well anyone under 6 ft. The only downside of this place was that the beds have footboards - meaning if you are over 6 ft then you have to sleep curled up in a ball or some other annoying position. Even so, I loved staying here.

Justin from Bromham stayed at Charles I at Sudeley Castle for 3 nights in July 2022


Bolthole Retreats replied more than 1 year ago
Hi Justin, Thank you for your review, it made us smile and we hope you do come back and try another cottage - without the footboards! Best wishes, Bolthole Retreats

Issues for us

Review submitted on Sun, 30 Jan 2022
3.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
3.0
Condition
4.0
Location
5.0
Value
4.0
Customer
Service
2.0
A number of issues arose during our stay. The visitor manual is out of date; the heating paragraph refers to a redundant remote control. It currently has a dial rather than a touch screen. The system is not timed but is temperature dependant, for example at 20 degrees, and then the boiler keeps coming on overnight.
A little explanation would help. Similarly we only had intermittent hot water at the bathroom basin the first night, and no hot water at all the first morning. Trying to get help on a Saturdaybwas entertaining - we left 2 separate voicemail messages, waiting for a response, before we got to a duty person. The lack of hot water is a water pressure issue and took only seconds to resolve. Could this not have been checked prior to our visit? I requested a larger duvet for the single bed.A single duvet does not cover any adult adequately when turning over in bed - so a poor night’s sleep is inevitable. I would also suggest a non- slip mat for the shower; and that the full height mirror, in the main bedroom is fixed somehow rather than just leant against the wall.

Pamela from Oxted stayed at Charles I at Sudeley Castle for 2 nights in January 2022


Lovely location.

Review submitted on Thu, 06 Jan 2022
4.0
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
3.0
Condition
4.0
Location
5.0
Value
4.0
Customer
Service
4.0
Enjoyed our stay. Very peaceful here and great location. Lots to do here or nothing - your choice. Everything you need close at hand and choices. Because of the slope ceilings a little uncomfortable upstairs but we will just rent another cottage next time.
We enjoyed our stay.

Sark from stayed at Charles I at Sudeley Castle for 4 nights in January 2022


Most enjoyable two night break

Review submitted on Sun, 26 Sep 2021
4.7
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
4.0
Condition
5.0
Location
5.0
Value
4.0
Customer
Service
5.0
We had a very enjoyable two night stay at Charles I cottage and were blessed with good weather. Very clean and everything which we needed was provided. Thank you for the wine and flowers which were much appreciated.

Maureen from stayed at Charles I at Sudeley Castle for 2 nights in September 2021


Bolthole Retreats replied more than 1 year ago
Dear Maureen, It is lovely to see that you enjoyed your time at Charles I Cottage at Sudeley Castle and we very much appreciate you taking the time to leave a review. Hopefully, we can welcome you back to the Cotswolds again in the future. Kind regards Bolthole Retreats

Not quite up to expectations

Review submitted on Mon, 20 Sep 2021
3.7
out of 5
Guest doesn't recommend this property
Cleanliness
4.0
Comfort
4.0
Condition
4.0
Location
4.0
Value
3.0
Customer
Service
3.0
Disappointed overall. After a long journey, our initial view was great. HOWEVER, Here are our initial impressions, bearing in mind my husband's mobility is somewhat impaired:-
The hand rail onto the decking outside was missing. The keycode box could do with an update. Took a while to get it to work.
Once inside, no milk as promised (aaagh, cup of tea top priority after a long drive), nor indeed pots of honey.
1) 4/5 for cleanliness - not convinced the bedding was particularly clean, but maybe because the sheet wasnt ironed.
2) Customer service - poor because there was nobody on site to report minor niggles to, eg getting into the property easily,
3) Comfort 4/5 - a cosy rug in seating area, along with better quality tv/reception would be helpful.
4) Condition 4/5 - certainly tired around the decking area, and inside, shower door handle missing as well as loose toilet seat.
5) Location - very good and beyond your control.
6) Value for money - over priced for quality of property, especially with a £70 surcharge for cleaning after a 3 night stay, and then being asked to leave it as we found it!!
As you will surmise our stay was somewhat disappointing which wasn't helped by the the complex up and down staircases from bedroom to bathroom, and back!. My husband struggles with his mobility, so guess we didn't read the small print well enough.



Loraine from Crediton stayed at Charles I at Sudeley Castle for 3 nights in September 2021


Bolthole Retreats replied more than 1 year ago
Hi Loraine, We are very sorry to read this and we are sorry that the property was not as you expected. The manager at the estate office has been made aware of the issues you have raised and will rectify them where needed. Best wishes Bolthole Retreats

An excellent apartment at Winchcombe.

Review submitted on Fri, 17 Sep 2021
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
4.0
Customer
Service
5.0
A very well located property. Convenient for both the interesting small unspoilt town of Winchcombe, and short walk to Sudeley Castle & Gardens.
The layout of the 2 storey apartment would suit a couple, or family of three.
Everything necessary was provided for a self catering holiday, However Winchcombe does have several very good eateries, not to be missed.
Altogether a very enjoyable stay.

Guest from Barton St David ,nr Somerton ,somerset stayed at Charles I at Sudeley Castle for 4 nights in September 2021


Bolthole Retreats replied more than 1 year ago
Dear June, Thank you for taking the time to review your stay at Charles I at Sudeley Castle. We're so pleased you enjoyed your stay here and hope we can welcome you back to the Cotswolds again soon. Kind regards Bolthole Retreats

Lovely stay with some recommendations

Review submitted on Mon, 02 Aug 2021
4.5
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
4.0
Condition
5.0
Location
5.0
Value
3.0
Customer
Service
5.0
We had decent stay as 3 families were next to each other so we could use the whole patio to ours as a group ..lovely location and the entrance to cottage looks beautiful with cosy cottages...suedeley Castle free entrance was Brill n not to be missed if u love taking photos as we found some awesome locations for pictures. Kitchen was very well equipped..couple of downsides
1. Very low ceiling in bedrooms leading to a minor head injury to myself which was pretty traumatic but luckily didn't need hospital visit
2.wooden chairs outside are not very stable and minor leading forward can easily trip over someone if not vigilant .sturdier chairs recommended
Otherwise was a lovely stay and as a group we had a great time

Shalini from Sheffield stayed at Charles I at Sudeley Castle for 3 nights in July 2021


BoltholeRetreats replied more than 1 year ago
Hi Shalini, Thank you for your review and feedback - it has been passed onto the owner who can look into these issues. We are glad you were still able to enjoy your stay! Kind regards, Bolthole Retreats

Nice location

Review submitted on Wed, 21 Jul 2021
3.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
4.0
Condition
4.0
Location
4.0
Value
2.0
Customer
Service
4.0
Great location. Only a few minutes walk to town. Country walks on the doorstep.
Clean cottage but it lacked somewhere to place a suitcase, we had to keep it on the floor.
I think it was expensive considering there is no private garden and you share a terrace with neighbours on either side but then every holiday is expensive at the moment.


Barbara from Twyford stayed at Charles I at Sudeley Castle for 2 nights in July 2021


Bolthole Retreats replied more than 1 year ago
Hi Barbara, Thank you for you review and feedback - we are glad you enjoyed your stay. Kind regards, BoltholeRetreats

Perfect for our family break

Review submitted on Mon, 31 May 2021
4.5
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
3.0
Customer
Service
4.0
We hired 2 cottages for a family break combined with going to Giffords Circus. The accommodation and facilities are of a very good standard and just perfect for our families needs.

Joy from Stockport stayed at Charles I at Sudeley Castle for 3 nights in May 2021


Bolthole Retreats replied more than 1 year ago
Hi Joy, We're really pleased you enjoyed your stay. We hope you come again. All the best BoltholeRetreats

Review Charles1 Cottage

Review submitted on Wed, 26 May 2021
4.7
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
3.0
Customer
Service
5.0
The cottage was well equipped, spotlessly clean and in a good location. The only criticism is that's its rather expensive but so is the whole area.

Jolanda from Swansea stayed at Charles I at Sudeley Castle for 3 nights in May 2021


Lovely place to stay

Review submitted on Thu, 13 May 2021
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Our 2nd visit in a different property, it was as lovely the 2nd time as the 1st.. Beautiful accommodation and friendly responsive staff. A perfect place for a Cotswold walking holiday.
.

Madeleine from Bath stayed at Charles I at Sudeley Castle for 2 nights in May 2021


Winchcombe stay

Review submitted on Mon, 11 Jan 2021
4.5
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
4.0
Condition
4.0
Location
5.0
Value
4.0
Customer
Service
5.0
Lovely quiet location with an abundance of walks on your doorstep. Cute cottage, which felt very clean, which is so important in the current times.

Rob from Toddington stayed at Charles I at Sudeley Castle for 18 nights in December 2020


Perfect Covid safe place to stay in these strange times!!

Review submitted on Tue, 27 Oct 2020
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Covid safe and soooo comfortable. Managed to catch up with elderly relatives and friends in Wiltshire/Gloucestershire safe in the knowledge that were staying in a really clean and isolated spot. Kitchen was well equipped, so we did not need to eat out in restaurants. We really appreciated being able to walk out straight into the countryside early in the morning.

Gail from Lewes stayed at Charles I at Sudeley Castle for 2 nights in October 2020


An excellent location for exploring the Cotswolds

Review submitted on Mon, 28 Sep 2020
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
4.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
A lovely period property with modern facilities, walking distance to the town with free access to the castle

Paul from Epsom stayed at Charles I at Sudeley Castle for 7 nights in September 2020


Holiday in Winchcombe, Gloucestershire.

Review submitted on Fri, 25 Oct 2019
3.7
out of 5
Guest doesn't recommend this property
Cleanliness
4.0
Comfort
3.0
Condition
4.0
Location
4.0
Value
3.0
Customer
Service
4.0
Very good area for walking, and superb views, good pubs and cafes around the area. Winchcombe is a charming town. The accommodation was as stated above very clean, and a good location, however the creaking floorboards were really really bad if you moved in the night everyone knew about it, the shower which was very good just needed a bit of maintenance and the accommodation was generally a bit spartan. We have stayed in a number of cottages and this was the first one without a welcome pack, there was one small bottle of milk, a few odd teabags and a bit of coffee not even cleaning products to clean bathroom or kitchen.I would say there was a slight feeling of meanness. Four dishwasher tablets for six nights, one spare black sack, two spare toilet rolls,the dog welcome pack consisted of a towel and and a dog bowl. It all felt like just in case we pinched the extras, but it was very convenient for the town, and with a little more thought and attention to detail it would be an absolutely lovely place to stay.

Alan from Tenterden stayed at Charles I at Sudeley Castle for 6 nights in October 2019


Enjoyable stay

Review submitted on Wed, 23 Oct 2019
4.3
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
4.0
Condition
5.0
Location
4.0
Value
3.0
Customer
Service
5.0
We found the cottage comfortable and well equipped. The location was good being within walking distance of Winchcombe town centre and Studely Castle which we visited twice. Due to the size of the bedrooms there wasn't a lot of storage space for clothes etc. However we would have no hesitation in recommending the cottage to others.

Richard from Worthing stayed at Charles I at Sudeley Castle for 7 nights in October 2019


Well-appointed, comfortable and warm!

Review submitted on Fri, 14 Jun 2019
4.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
3.0
Condition
4.0
Location
5.0
Value
3.0
Customer
Service
4.0
As we arrived at Charles I on an extremely wet June afternoon, we were delighted that the heating was efficient and quickly warned the rooms. The cottage was welcoming - there was an excellent information book which was comprehensive. The kitchen was well designed and provided everything needed for self-catering. We enjoy cooking 'from scratch' when on holiday and found the kitchen had all we needed. The bedrooms had excellent lighting including reading lights in both bedrooms.

One observation we have is that the double bedroom needed at least one chair (and a handle on the wardrobe door).

Catherine from Gloucester stayed at Charles I at Sudeley Castle for 3 nights in June 2019


A nice place to chill out.

Review submitted on Thu, 16 May 2019
3.7
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
2.0
Condition
4.0
Location
3.0
Value
3.0
Customer
Service
5.0
Stayed many times at these cottages, just felt that at 6ft 2” the bed was to short and the mattress very uncomfortable, other than that it’s a great place to stay.

Peter from Warrington stayed at Charles I at Sudeley Castle for 3 nights in May 2019


A short break at Sudeley

Review submitted on Mon, 29 Apr 2019
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Beautiful cottage in a very convenient,picturesque location. We were visiting the country fair at Sudeley and this was a superb base with just a short walk across the field to reach the fair.

Ann from Egham stayed at Charles I at Sudeley Castle for 2 nights in April 2019


3 night stay for walking

Review submitted on Fri, 19 Apr 2019
4.5
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
4.0
Condition
5.0
Location
5.0
Value
4.0
Customer
Service
4.0
Lovely apartment in a quiet location, only a couple of minutes walk from the high street. Very well equipped kitchen, and lots of space. Owners kindly left a bottle of wine, as there was maintenance work going on, but as I was out during the day it didn't really affect me. It was a nice gesture. Would recommend Sudeley Castle cottages as a place to stay if you are walking or cycling in the area. There are lots of walks straight from the doorstep of the cottage.

Guest from Isleworth stayed at Charles I at Sudeley Castle for 3 nights in April 2019


Race Week

Review submitted on Fri, 15 Mar 2019
4.2
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
4.0
Condition
5.0
Location
4.0
Value
4.0
Customer
Service
4.0
The internet /WIFi was extremely poor in fact hardly working
When you are staying for Race Week communication activity is so important
Till this is fixed regret will not be staying at this location

Chris from Stourbridge stayed at Charles I at Sudeley Castle for 7 nights in March 2019


Sudeley Castle replied more than 1 year ago
Hi Chris We do not usually have WiFi issues at Sudeley Castle, this must have been a problem with the exchange. Apologies for the inconvenience and we hope you had a great Festival!

70

Review submitted on Mon, 11 Feb 2019
3.7
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
4.0
Condition
3.0
Location
5.0
Value
2.0
Customer
Service
3.0
Charles 1 had been very nicely refurbished especially the kitchen which also was well equipped. Also, it was well heated and felt very cosy. However, there were some major and minor irritations. The major one was the terrible floorboard creaking upstairs as one moved around. It was really bad. The minor ones were: terrible storage for clothes and bits. The cupboard in the main bedroom was ancient and had no handle so very difficult to open. There was absolutely no hanging space in the single room, not even a hook on the wall. The bathroom was very nice but had no shelf for the soap, shampoo etc in the shower. Everything had to go on the floor and for older people, the bending down was really difficult.
The price per night would have been fair during the summer and the holiday season but really should have been reduced in the winter and out of the main holidays.

Andrew from Dorking stayed at Charles I at Sudeley Castle for 2 nights in February 2019


30 years coming here

Review submitted on Thu, 03 Jan 2019
3.8
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
4.0
Condition
4.0
Location
5.0
Value
3.0
Customer
Service
3.0
I have stayed in most of these cottages over 30 years. It’s becoming on the expensive side for what you get. It is indeed comfortable and clean but each refurb seems to strip away at the charm, history comfort and character of these wonderful cottages. For the price I would have expected a bath and carpets downstairs. I realise these particular cottages are dog friendly but Lino in the lounge is really not ‘in keeping’. I will continue to return as it’s become somewhat of a family tradition. Winchcombe is a wonderful place with beautiful manageable walks.

Jane from Brecon stayed at Charles I at Sudeley Castle for 4 nights in December 2018


September stay for overseas travelers

Review submitted on Sat, 29 Sep 2018
4.5
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
4.0
Value
4.0
Customer
Service
4.0
My wife and I are from the USA and this was out 4 th stay at the Sudeley Cottages. Our stay this time was pleasant and there were no problems.

As indicated, we were happy to see the kitchen upgrade. And the new outdoor table and chairs. Its always good news that the property owners are continuing to maintain and upgrade the facilities.

The induction heating cook top was a bit intimidating. Its not something we were used to and we had to get used to cooking with it, a bit of a challenge for a short stay. While very nice, perhaps a more conventional (at least by US kitchens) choice would be more convenient.

The new refrigerator/freezer was very nice. While we didn't have a need to use it, having the washer/dryer is a real plus. The kitchen was well stocked with cooking utensils and containers.

The WI-FI was useless. The data transfer rates were so slow doing anything (checking the weather, flight information) was impossible. Computer would time out before the data would arrive.

For us with wheelie baggage the gravel path to the unit was difficult.

While not specifically related to the Charles I unit, Winchcombe had an excellent butcher, baker and deli. We see a green grocer has reappeared. For general groceries the Coop is a bit limited.

Its with a bit of sadness we are writing this review as it may be our last stay at Sudeley. Being international travelers with time in the UK being valuable (can't just pop over for a few days) and with our previous stays we have taken advantage of most all of the features of this area of the Cotswalds and so the motivation to return to Sudeley is reduced. Also, we are getting older and getting (driving) to Sudelely is becoming more of a challenge.

Clarence from Roseville stayed at Charles I at Sudeley Castle for 4 nights in September 2018


Amazing location and good apartment. A bit overpriced but would still recommend

Review submitted on Sat, 04 Aug 2018
4.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
3.0
Condition
4.0
Location
5.0
Value
2.0
Customer
Service
5.0
Winchcombe is a great place and the cottages are in an amazing location. Well appointed but a bit overpriced. If you’re cooking yourself, the kitchen is great. But bring all ingredients, even down to salt and pepper. The Lion Inn has amazing food.

Christopher from Manchester stayed at Charles I at Sudeley Castle for 4 nights in July 2018


Loved our stay.

Review submitted on Fri, 03 Aug 2018
4.7
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
4.0
Location
5.0
Value
5.0
Customer
Service
4.0
Yes, a great time, walking, visiting the fabulous Sudeley Castle and grounds, Winchcombe a delightful town, great beer, shopping and so on. Charming location, cottages like a little village. Great having access to Sudeley. Went everywhere and it was great. Couldn't find the Isbourne walk after it crossed the field at the bottom of the town. It fizzled after a light industrial area. Other walks were great. Blackberries picked each evening with clotted cream. Call me simple but that did it every time. Be back like a shot if we were to do the Cotswalds again. Friendly locals stunning landscape. Quibble - please supply washing powder or whatever for the clothes washer. Our dishwasher never emptied so couldn't use it but once. Told the people doing the change but nothing happened.


Bruce from Auckland stayed at Charles I at Sudeley Castle for 4 nights in July 2018


Holiday

Review submitted on Sat, 07 Jul 2018
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
The accommodation was lovely. Very well equipped , modern and spotlessly clean. Ideal location. Very quiet.

Guest from Shefford stayed at Charles I at Sudeley Castle for 5 nights in July 2018


NIce house, top location but a bit hemmed in.

Review submitted on Mon, 28 May 2018
3.3
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
4.0
Condition
3.0
Location
4.0
Value
2.0
Customer
Service
3.0
The house was very nicely fitted out and was clean and tidy when we arrived. It is a 5 minute walk from the lovely town of Winchcombe with all the facilities you could want. All cooking equipment was provided and it was a comfortable place to spend a couple of nights. On the downside, you have to park a bit of a way from the house so you will need to carry bags. Also, you have to go up several steps to reach the property so not great if you are shaky on your feet or have an old dog to carry! Another slight problem is that the house is on top of the Chandos hall which is a function venue. There was a birthday party at lunchtime and you could hear some singing below. Not sure I would want to be in the house if there was an evening event in the hall. You share the decking with two houses side by side so you can't really have a quiet chat out there.

Paul from Weston Turville stayed at Charles I at Sudeley Castle for 2 nights in May 2018


Immaculate and cosy

Review submitted on Wed, 23 May 2018
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
I had business in the area overnighted at the Cottage, it was comfortable, modern with charm and all the amenities were superb, i only wish i was there on vacation for longer to enjoy it more.

Rachel from stayed at Charles I at Sudeley Castle for 1 nights in May 2018


Great location but poor customer service and expensive for what it is

Review submitted on Tue, 13 Mar 2018
2.8
out of 5
Guest doesn't recommend this property
Cleanliness
3.0
Comfort
3.0
Condition
3.0
Location
4.0
Value
2.0
Customer
Service
2.0
Great location. Bathroom heating not working (we went early april) and shower temperature too low. Asked for it to be fixed but nothing happenned. No microwave in kitchen.
Outside is decking area you have to walk across to get to apartment. Looks good but very slippery when wet. I had a bad fall so watch out!
Expensive for what it is, but may be the location that causes that.

Steve from Cheddar stayed at Charles I at Sudeley Castle for 3 nights in March 2018


Sudly Castle self catering

Review submitted on Tue, 19 Dec 2017
3.0
out of 5
Guest recommends this property
Cleanliness
3.0
Comfort
3.0
Condition
3.0
Location
3.0
Value
3.0
Customer
Service
3.0
The grounds of the Castle are fantastic, the Castle imposing. The village near by picturesque The houses new but need maintenance. For example where we stayed the lamp cover near the bed was broken. It was dangerous as it was hanging on top of my head. No one had noticed, neither we bothered to ask any one.
The people in the castle attentive. We had a problem with the heavy curtains and came fixed it at once.
Usually in self catering accommodation the host provides a little something on arrival i.e. a bottle of water, milk, a few biscuits etc. The kitchen was well equipped BUT had NOTHING.
If you go you must take something with you cause ~Cheltenham is a little far to go shopping if you arrive at 11pm as we did.
All in all however a nice place to stay for a couple of days certainly if you like walking.

Manos from stayed at Charles I at Sudeley Castle for 4 nights in September 2017


A Delightful Break

Review submitted on Tue, 12 Dec 2017
4.2
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
4.0
Condition
4.0
Location
5.0
Value
4.0
Customer
Service
3.0
The cottage was perfect as a base for exploring the Cotswolds. An additional bonus was an excellent pub within easy walking distance. Being able to visit Sudeley Castle whenever we wished also made the whole experience special.
Our only complaint was on our arrival. We had booked well in advance and the instructions we had received to access our cottage were no longer relevant. Thankfully the office at the castle was still open and a phone call gave us the correct code to open our door. Had we arrived an hour later we would have been forced to book into a hotel. Apart from that hiccup the stay was delightful.

Helen from Nottingham stayed at Charles I at Sudeley Castle for 3 nights in September 2017


Lovely Cottage

Review submitted on Tue, 12 Dec 2017
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Lovely cottage and location.

Would happily stay again and definitely recommend.

Thank you Sudeley Castle Cottages.

Patricia from Brackley stayed at Charles I at Sudeley Castle for 2 nights in September 2017