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Mercia House

Mercia House

4.6
out of 5
Ratings from 39 reviews
95% of guests
recommend
Cleanliness
4.7
Comfort
4.5
Condition
4.7
Location
4.9
Value
4.4
Customer
Service
4.5

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Mercia House is a beautifully traditional house, built in the mid-16th century with a wooden overhang. It retains its original charm with exposed stone walls, beams and impressive inglenook fireplace. Carefully renovated it is a sophisticated home from home with light and bright living areas and spacious and sumptuous bedrooms. Fabulous views of the Isbourne Valley can be enjoyed from the garden and you are in the heart of Winchcombe with a range of award-winning restaurants, boutique shops, and stunning Sudeley Castle.

Large House right in the middle of Winchcombe (and the countryside!)

Review submitted on Sun, 25 Aug 2024
4.3
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
4.0
Condition
4.0
Location
4.0
Value
4.0
Customer
Service
5.0
The most striking impression of Mercia House is that it has two very different characters. At the front, it is a old historic building, perfectly in place with the "olde- worlde" main street of Winchcombe. At the back it is modernised, and with its’ sweeping views across the valley it could be in the middle of the countryside. Within easy walking distance are pubs, a Morrisons convenience store and a mid-sized Coop, so we never needed to drive for shopping. There are lots of pleasant country walks directly from the house as well, so it is a good base if you dont want to do much driving. The interior has been modernised imaginatively, with a spacious kitchen area and large dining table. The master bedroom is grand - large and spacious, with timber beams that a 6 footer can walk under without ducking! However, it did have a down-side, in that it got all the traffic noise from the B4632 outside. The fourth bedroom is probably better suited for children, but we managed with 8 adults during our visit. The garden was a nice area – with pleasant shade from a tree on the bottom lawn. It was three sets of steps up from the parking area to the house though, so careful if mobility is limited. Private parking is realistically for two cars only, but there is some limited on-street parking nearby. We also used the long-term parking at Back Lane, which was very cheap.



Bolthole Retreats replied 127 days ago
Thank you for taking the time to leave a review of your recent stay at Mercia House. We are very glad to hear that you enjoyed your stay, however disappointed to read the points that you have raised. On our property listing, we have a 3D tour where you can walk around the house, and this shows the beams and steps. We also state in our points of note section "Access to Mercia House from the parking areas is up a number of stone steps and along the garden path. There are a number of low beams and internal steps making this property unsuitable for those with limited mobility".

Comfortable stay at a renewed historic property

Review submitted on Tue, 20 Aug 2024
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
We loved our stay at Mercia House. We were a party of four couples (4 sisters and their husbands) on a family history tour (a sixth great grandfather had lived and married in Winchcombe and other relatives had lived in the country nearby).
Accessing the property was easy from the coded key box. Everything was clean and orderly.
Pubs, convenience stores and restaurants are easily accessible from the front door! Even the coop is within easy walking distance.
We had an intermittently chirping smoke alarm when we first arrived, but Samii got it fixed before our second night. Thank you for the quick work!
Please be aware that there are a lot of steps! Several of our older group members managed, but it could be difficult for those whose mobility is challenged.
The parking area at the rear did fit our two cars, but cars' parking on the lane directly behind did make it difficult to maneuver. Due to the stairs down to the parking area, we do suggest that one should unload and load luggage through the front door on Hailes Street.
Finally, we were not sure how to lock the back door when we were at home. But we were never concerned about safety.
All in all, it was a wonderful time in a very well-renewed property. One of the highlights of our trip. Great work, Bolthole Retreats!



Bolthole Retreats replied 134 days ago
Thank you for taking the time to leave a review of your recent stay at Mercia House. We are very glad to hear that you enjoyed your stay, however disappointed to read the points that you have raised. We are very glad that Samii was helpful and quickly rectified these for you. Regarding the steps in the house on our website listing we have a 3D tour available where you can walk around the property and also under our points of note section we state "There are a number of low beams and internal steps making this property unsuitable for those with limited mobility".

Loved it

Review submitted on Sat, 03 Aug 2024
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
It totally matched the photos and description. If anything it was even more homely and welcoming. Each bedroom really has its own privacy.



Beautiful house

Review submitted on Mon, 27 May 2024
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Thank you for an amazing stay! My family and I had a lovely time. We needed urgent accommodation due to a different company letting us down last minute and bolthole retreats/Mercier house definitely did not disappoint
From the moment we called to explain our situation of needing emergency accommodation, the customer service was 10/10 so helpful and prompt at finding us accommodation I only wish we found them sooner.
Beautiful house, with stunning views in a great location- Local shops/pubs along the high street
Thank you



Stunning house in great location

Review submitted on Thu, 04 Apr 2024
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
4.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Mercia is a stunning house in a fantastic central location in Winchcombe with wonderful views from the back sitting room / kitchen and garden. It is a short walk to a couple of supermarkets and a variety of independent shops, pubs and restaurants, while there are excellent walks from the house, including to Sudeley Castle. It is really convenient to be able to park at the rear of the property.

We had an issue with the heating but that was resolved satisfactorily by the very helpful housekeeper. The bedrooms and bathrooms are fabulous and it was a great luxury to have a bathroom for each room. We felt that for a party of 8 it would have been nice to have had 8 chairs around the kitchen table and also room to fit 8 people on the sofas around the TV. But if you were largely eating out or in the garden that wouldn't be an issue.



Bolthole Retreats replied 273 days ago
Thank you for taking the time to leave a review of your recent stay at Mercia House. We are very glad to hear that you liked the house and location. Thank you for the feedback regarding the chairs and sofa, we have shared your points with the property manager who will look into this. We hope to see you again in the Cotswolds soon.

Historic house with modern comforts in beautiful Cotswolds

Review submitted on Tue, 12 Mar 2024
4.3
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
4.0
Condition
4.0
Location
5.0
Value
4.0
Customer
Service
4.0
Looking for a large family house for 6 this really worked well. The rooms are all lovely and spacious although the attic room is slightly hard to access in terms of head height so suits the youthful members. The kitchen and back lounge have a wonderful outlook over the hills whilst the front brings you into the centre of charming Winchcombe. The downstairs front rooms don’t flow well into the more comfortable back of the house, which is a shame but altogether the architectural conversion is impressive. It slightly lacks homely touches - no pictures at all on the walls.

The dining area is very spacious although we found it lacks a few basics like a big teapot and microwave. Check out and in should also be more generous as despite booking Friday to Sunday we couldn’t check in til late afternoon Friday and you have to be out by 10am Sunday so it was only one full day in reality.

The location is a winner as you can walk from the house to Sudely and across into the beautiful hills. We loved Winchcombe and had a great meals at 5 North, posh restaurant two minutes from front door! A lovely place to stay!



Fabulous house

Review submitted on Sat, 27 Jan 2024
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
4.0
Customer
Service
5.0
We thoroughly enjoyed our stay in Mercia House. It is a beautiful house in a great location for walking the Cotswold Way. The house is immaculate, well equipped with good facilities (a bathroom each plus an extra one!). Kitchen has everything you need. Parking is a bit tight but once you’re in everything is walkable. Great to have an enclosed garden for the dog. More comfy seating in the lounge with the fire would be great as that was the room we wanted to all sit in. It’s warm and cosy and we will definitely stay here again!



Great location

Review submitted on Fri, 05 Jan 2024
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
4.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Extremely well placed for walks, pubs and food supplies. Would have appreciated a couple more comfy chairs in the family seating area.
A great walking area so perhaps some coat hooks or a coat stand would be helpful.
Very friendly locals. A lovely holiday had by all.



Superb house in heart of Winchcombe

Review submitted on Wed, 03 Jan 2024
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
4.0
Our family of seven thoroughly enjoyed our stay here over Christmas. The house is extremely spacious and the owners have done a wonderful job renovating and designing the layout. Every bedroom feels like it is in a completely separate wing of the house! There is also a multitude of communal spaces to congregate in. Winchcombe is a quiet town but still has all the amenities you need need...pharmacy, bakery, supermarkets, restaurants (recommend the Lion Inn and the Indian Restaurant). We also went on numerous walks directly from the house. Don't forget to bring your wellies!



Fabulous stay for an early Christmas get together.

Review submitted on Tue, 05 Dec 2023
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
A really lovely weekend at Mercia House.
Very spacious and comfortable house, for 8 adults for 3 nights.
Perfect location within Winchcombe, great pubs and walks from the doorstep.
Only possible addition to the house, would be coat hooks and boot racks, especially after a wet muddy walk....seemed a shame leaving them over the kitchen chairs .
Otherwise Mercia house was perfect and would love to return again.





Gorgeous house could be so much better

Review submitted on Sun, 03 Dec 2023
3.8
out of 5
Guest doesn't recommend this property
Cleanliness
3.0
Comfort
4.0
Condition
3.0
Location
5.0
Value
4.0
Customer
Service
4.0
This is the second time we have stayed here as the size of house and layout is perfect for a group of 8. What is so frustrates that a lot of the issues I raised after we stayed last year (and never received a response) are still evident a year on! The top floor bathroom bath mixer doesn’t work so those occupants needed to shower two floors down. One bedroom blind broken. Kitchen cupboards are a complete mess and the coffee machine frother was incomplete and absolutely stunk. What a shame. We never managed to get the living area above 18 degrees as the external doors are still warped and have big gaps….. I’d love these issues to be acknowledged and rectified this year as the j go Ouse itself is so lovely……



Excellent get together venue and location

Review submitted on Mon, 06 Nov 2023
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Meeting up with old school friends at Mercia House was a great success. The communal areas are large and well appointed, hours spent round the large table chatting, cooking eating and relaxing. Mixed November weather but with easy strolls and shops right on the doorstep there was plenty to do. We asked for a later checkout from housekeeping and were able to stay until 12,(we all thought 10 was a tad early), so we had a great walk up Salters Hill shaking off the cobwebs from Saturday nights takeaway from the excellent Winchcombe Restaurant.

Beds were comfy, loads of hot water and the house was lovely and warm from arrival to departure. Interesting conversion of an old building into a contemporary home. Thinking of returning in warmer weather to enjoy the garden and terrace which would be excellent for barbecues. Many thanks.



Mercia House (Winchcombe)

Review submitted on Tue, 17 Oct 2023
4.2
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
4.0
Condition
4.0
Location
5.0
Value
4.0
Customer
Service
4.0
Ideal house for a gathering of old friends to walk, talk, eat, drink and reminisce ! A wonderful time was had by all.



Lovely Property

Review submitted on Mon, 11 Sep 2023
4.3
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
4.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
3.0
Very nice accommodations. Beautiful views out back with lovely yard.
We had to buy portable fans as the weather was unseasonably hot and the hair dryers were hard to find (in a dresser drawer?) so we bought a hair dryer. Had to buy body wash too.
Otherwise, highly recommend staying here.



Fantastic Stay!

Review submitted on Tue, 22 Aug 2023
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
4.0
We stayed at Mercia House for one week and we really enjoyed staying at the property, it was a unique in design as well as being light and airy. The rooms were large and spacious and the furnishings were to a high standard, and we have never stayed in such a well equipped property with lots of extras provided, which are not usually supplied in a self-catering property.

Lovely patio area with views to the hills in a peaceful location.

We had our dog with us and there were plenty places to walk her each day, and the location is really good with easy access to some of the areas' attractions and activities.



A Beautiful House Let Down by Annoying Shortfalls

Review submitted on Fri, 07 Jul 2023
4.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
4.0
Condition
3.0
Location
5.0
Value
3.0
Customer
Service
4.0
Mercia House is a lovely sized house for six people in a beautiful area of the country and has a beautiful back garden with fabulous views. The house has four bedrooms, each with a bathroom, but the fourth bedroom should be described more honestly... low beams is an understatement, even small people have to bend down and crawl into a square hole to get in! So the fourth couple get the short straw!
Given that the house is for eight people, there should be eight chairs at both the inside and outside tables (of the seven outside chairs, one was broken and a couple were a bit rickety) plus guests require far more plates and bowls than just eight of each size. The kitchen was a good size with plenty of cupboards and drawers... some of them were sparsely filled with crockery, serving bowls and utensils; others were empty. Happily, there were plenty of glasses and the fridge was of a good size too! Also, more than one tea towel would be an improvement in the kitchen. The dishwasher also needs an overhaul... dishes were coming out dirty because the water souts were unclean and blocked.
For the ladies, can all bedrooms please have a mirror? Also, as well as soap at the basins, soap in the showers would be a welcome addition along with a hand towel in the downstairs bathroom/toilet.
I'm sorry to have to point out so many little niggles. On a positive note, the house was beautifully clean and tidy, except for the outside windows on the street, and we really enjoyed our stay in Winchcombe. The garden was fabulous, helped by beautiful weather, and we were very grateful for a plentiful supply of ice in the freezer! The beds were very comfortable and we all slept very well.
Please take note of our comments. We have stayed in many, many holiday homes over the years and Mercia House could so easily be one of the best with just a few simple changes to make it so much more luxurious!



Bolthole Retreats replied more than 1 year ago
Thank you for taking the time to write a review of your recent stay at Mercia House. We are glad to hear that you all enjoyed your stay however disappointed to read your feedback. We have spoken to the owner regarding the points raised. With the chairs, the owner has purchased replacements and we are afraid that they did not arrive in time for your stay. They will also look into your other points and speak to the housekeeper to address these.

Long weekend with friends

Review submitted on Tue, 25 Apr 2023
4.8
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
A return visit to Mercia House !
Perfect accommodation for a gathering of old friends to enjoy a long weekend exploring Winchcombe and the Cotswolds - walking, shopping, eating and drinking.
I'm sure we'll be back !



Lovely Cotswolds stay

Review submitted on Mon, 17 Apr 2023
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
What a lovely house to stay in with our parents and children during the Easter break! Super condition, really great amenities and very spacious. Lovely location providing lots of local walking and visit opportunities. We were delighted.



A wonderful stay!

Review submitted on Mon, 20 Mar 2023
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
We had a lovely 4 nights at Mercia House in Winchcombe. It is a beautiful property which has been designed perfectly and in a great location. There is plenty of room for 8 adults, loads of hot water and a very efficient heating system (despite arriving with the setting on air conditioning, meaning it was freezing). We're already very much looking forward to our next stay. Thank you, Claire



Beautiful House!

Review submitted on Sun, 05 Mar 2023
4.8
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
We had a great week in a fantastic house. Refurbished with love and there is a very pleasant atmosphere.
At the front the main street of the village and at the back the green hills, it couldn't be better!
All the cottages we have rented from Bolthole Retreats so far, have been beautiful and have definitely met, or exceeded our expectations
The friendly English people complete the perfect picture!

Thanks for a great week and see you soon!



Mercia House, Winchcombe - stunning !

Review submitted on Thu, 24 Nov 2022
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
The perfect place for a group of friends to celebrate my wife's significant birthday !
The house was amazing - an incredible mix of traditional and modern. All of the rooms were extremely comfortable, each with their own modern bath/shower room. The spacious and well-equipped kitchen diner was the perfect place for us all to eat, relax and admire the wonderful view out across the Cotswold countryside. And the snug in the original part of the house, with it's log burner, perfect for a cosy evening in.
Winchcombe itself was the perfect location for all that we wanted - walks (about town or further afield), coffee shops, pubs and restaurants.
Samii (the housekeeper) was easily contactable and very helpful in sorting our initial difficulties.
In fact, we enjoyed our stay so much that we've already booked again for next year !



Birthday Weekend

Review submitted on Wed, 02 Nov 2022
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Wonderful property - the blend of medieval and modern is exceptional - the internal bridge is a very clever feature used to link the architectural periods; the restoration is of a very high standard. There was plenty of space for the whole family and the spacious kitchen/family area worked very well. The kitchen is well equipped and provided us with plenty of additional crockery, cutlery, glasses and cooking utensils.
The location is excellent. Whilst we were not there to explore the vicinity, there is certainly plenty to see and do. Winchcombe itself has plenty to offer on the doorstep.
We were delighted with our choice of property, would certainly recommend itand may even make plans for a second visit!



Lovely house in great location

Review submitted on Tue, 04 Oct 2022
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
4.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
We had a great stay at the house and it had everything we needed for a memorable weekend. The only things we were disappointed with were the absence of coat hooks so we had to have our coats draped all around - very strange considering there is so much space where they could have gone and it would not have been ideal if we'd had wet weather. Also the house sleeps 8 but sadly the sofas only accommodated 4/5, so people had to sit on dining chairs when relaxing watching the telly. Finally the house description misrepresented the size of the beds. It said there was a super king, a king, a double bed and twin beds. In fact there was a king, 2 doubles and the twin so we had to change who had which room when we arrived. Despite these niggles we had a lovely stay and would return.



Bolthole Retreats replied more than 1 year ago
Dear Emma, Many thanks for your review of Mercia House, we have passed on your feedback with regard to the seating and lack of places to hang outdoor gear to the owner. Our apologies also for the incorrect bedding information. It's the first time it has been brought to our attention that the super-king bed was actually king-size and we have amended our details accordingly. Thank you for bringing this to our attention and we are pleased to read that you did enjoy your time in Winchcombe. We look forward to welcoming you back to the Cotswolds again soon. Kind regards Bolthole Retreats

Mini break with friends

Review submitted on Mon, 11 Apr 2022
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
4.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
The house was warm and welcoming and very comfortable and the showers were fantastic. Winchcombe has everything you need; shops, pubs, good walks and you can easily get into Cheltenham by bus. This was not our first visit and we would definitely return. Bolthole Retreats are excellent and are my first choice for properties in the area.



Lovely stay

Review submitted on Sun, 27 Feb 2022
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
4.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Really lovely stay, house is incredible. I would say the heating is a slight issue as the house is very very hot but other than that fab



What a treasure

Review submitted on Mon, 04 Oct 2021
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
4.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
This is an amazing property fantastically located in the centre of delightful Winchcombe. The front door opens out onto the Main Street whilst the back where the main living area is looks out over beautiful rural scenery & is so quiet. Well equipped & beautifully designed. The front rooms were a bit empty & looked slightly unfinished as a result. However we didn’t need to use them at all as the large kitchen diner lounge area was perfect. For 6 ladies the 2 small sofas were more than adequate but for more adults or men they may be a bit small. Bedrooms & bathrooms were clean, comfortable & really stylish. The welcome pack with a bottle of wine & a cake was a lovely touch too. All the booking went very smoothly. Information in the welcome guide was thorough too. Nearby Sudeley Castle is well worth a visit. Great visit & highly recommend this property & the rental company Bolthole.



Bolthole Retreats replied more than 1 year ago
Dear Harriet, We're so pleased to see that you enjoyed your time in Winchcombe. Thank you for taking the time to review your stay at Mercia House and we hope we can welcome you back to the Cotswolds again in the future. Kind regards Bolthole Retreats

Family holiday

Review submitted on Mon, 13 Sep 2021
4.5
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
4.0
Condition
4.0
Location
5.0
Value
4.0
Customer
Service
5.0
Beautiful house, fantastic location, wonderful views across the Cotswolds countryside well equipped Luxurious bathrooms with powerful showers.

We had superb weather so could have done with some sun loungers and outside lighting.

Would highly recommend Mercier House and the Bolthole Retreats team.



Bolthole Retreats replied more than 1 year ago
Dear Susan, Many thanks for taking the time to review your stay at Mercia House. It sounds as though you had a wonderful time and we look forward to welcoming you back to the Cotswolds again soon. Kind regards Bolthole Retreats

An absolute gem

Review submitted on Sat, 04 Sep 2021
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
We stayed at Mercia House for a week with a group of friends and our various children and it was perfect. From the front, it looks like a tiny Elizabethan cottage, but open the front door and you'll see an expansive space with a great mix of old and new. The facilities were excellent, the master bedroom has a bath so deep you could get lost in it and the kitchen was very well equipped. The garden was great and the view from the back door was beautiful. The village was had everything we needed - good pubs, butcher, deli, bakery and an excellent restaurant, all within a two minute walk. We didn't want to go home!



Bolthole Retreats replied more than 1 year ago
Dear Jill, Thank you for such a wonderful review of Mercia House. We're so pleased to hear you enjoyed your time there and hope we can welcome you back to the Cotswolds again very soon. Kind regards Bolthole Retreats

Spacious house in a great location

Review submitted on Sat, 21 Aug 2021
4.3
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
4.0
Condition
5.0
Location
5.0
Value
4.0
Customer
Service
4.0
A spacious, bright house in a perfect location to explore the Cotswolds. Comfortable beds and plenty of space for a big group - every bedroom and bathroom is large and to great specs.



Bolthole Retreats replied more than 1 year ago
Dear Guilia, Many thanks for your review. We're so pleased you enjoyed your stay at Mercia House and hope we can welcome you back to the Cotswolds in the near future. Kind regards Bolthole Retreats

Friends get together

Review submitted on Sat, 31 Jul 2021
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
An amazing property, fabulous location and perfect for families and friends to share. Every need catered for in a modern meets old world setting. We all loved both house and village of Winchcombe and are ready to book our next visit already!
Great value for money and would highly recommend!



BoltholeRetreats replied more than 1 year ago
Hi Sue, Thank you for your review and feedback - we are so glad you enjoyed your stay and would be delighted to welcome you back in the future! Kind regards, Bolthole Retreats

Secret Hideaway

Review submitted on Mon, 05 Jul 2021
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
4.0
Customer
Service
5.0
This property was an absolute delight.
Looking like a picture postcard tiny cottage from the street but opening up into an extremely spacious and well-appointed property behind.
All modern bathrooms with excellent water pressure in all the showers.
Extremely comfortable bedrooms.
Various options for finding a quiet corner.
Lovely terraced garden with amazing views and plenty of seating and dining space.
If we ever took on a project in the Cotswolds you would want the number for the architect that did the renovation here.
So many individual shops on the doorstep. And plenty of amazing places to visit and eat in within 1/2 hour.
We loved this house. Probably our favourite from the seven cottages we have stayed in to date in the Cotswolds.



BoltholeRetreats replied more than 1 year ago
Hi Carolyn, Thanks for your great review and feedback - we are so glad you enjoyed your stay. Kind regards, BoltholeRetreats

Needs a “test run “ please as is an amazing property but has very serious issues which let it down

Review submitted on Wed, 23 Dec 2020
3.5
out of 5
Guest recommends this property
Cleanliness
3.0
Comfort
3.0
Condition
5.0
Location
5.0
Value
3.0
Customer
Service
2.0
Beautiful architectural property with high quality feel and finishes
Excellent position and views
However let down on some fundamental areas
Heating - not working properly / broken thermostats etc and housekeeping support not really able to help - significant problem in December !! Had to bring unsightly radiators after 2 nights of sitting in blankets!!
Poor quality bedding not fitting properly
Only small double beds in 2 bedrooms - should be larger as there Is space - very uncomfortable for adult couple!!
Outside wooden steps extremely slippery when wet and could cause accidents - needs remedy urgently
Little touches missing compared to other properties which make the difference - poor kitchen extras dishes/ plates / serving plus no salt,pepper,sugar,milk,etc etc etc
I am comparing with other similar prop in Winchcombe which are excellent they obviously have been in business for a while hence have experience and it shows .



Bolthole Retreats replied more than 1 year ago
Dear Ann, thank you for your feedback. We apologize for the issues with the heating. These were resolved by the management team. There is a queen sized bed in the master bedroom, while the beds in the other bedrooms are standard double beds. Bedding also is standard for these beds, new and of good quality. However, we will check it. We appreciate the feedback regarding the wooden steps and have already added slip resistant materials to ensure safety. We will review the kitchen extras and other points that you mention. Thank you for your feedback.

Cotswolds stay

Review submitted on Sun, 08 Nov 2020
4.5
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
3.0
Customer
Service
4.0
Beautiful, newMy refurbished cottage with lots of space. Good location near Broadway and as a base to explore the rest of the Cotswolds.



Beautiful but disappointing

Review submitted on Sat, 07 Nov 2020
2.3
out of 5
Guest doesn't recommend this property
Cleanliness
2.0
Comfort
2.0
Condition
3.0
Location
2.0
Value
2.0
Customer
Service
3.0
Undoubtedly an amazing property architecturally. The internal property is beautiful, airy and light - a brilliant design.

However, our break was spoilt by many disappointing failures to live up to the property description and service promises:
1. The COVID clean @ £150 extra to the rental price. There was hair (ladies) on sofa and in shower room lower level, cobwebs in the sitting area and bedrooms and the windows had not been cleaned, showing lots of greasy finger prints!
2. No BBQ - we had planned meal for each night of our stay - the BBQ meal was impossible.
3. We had made it clear that one member of the party was allergic to feathers and had been assured that any feathers would all be removed; this was not the case and there were feathers in cushions. Very worrying after expressly asking for no feathers in the property.
4. This point should be higher on the list of disappointments and was a real safety concern due to the heavy rain during our stay. The multiple steps at the back of the property are very steep, in fact dangerous. Very slippery when wet and some without any banisters at all.
5. The outside bins were full on arrival, and not emptied during our stay - overflowing by the end of it. Also there was no glass recycling.
6. The heating system was not functioning properly, but excellent support from the management company. On the second day she replaced the missing cable and reset the thermostats.
7. The noise from the road - large lorries etc meant that the Master Bedroom was also a huge disappointment.
8. Listed consumables were missing, eg cling film, no hand sanitisers.
9. Nowhere to hang coats or outdoor boots, which would have been useful.



A wonderful week in the Cotswolds

Review submitted on Sat, 10 Oct 2020
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
4.0
Mercia House is a brilliant place for a walking holiday in the Cotswolds. Numerous OS mapped walks from almost on the doorstep many of which lead to great pubs and the village of Winchcombe offers 4 or 5 pubs most of which we visited.
Mercia House offers great family space with the lounge/kitchen/dining area together with great views out over the Cotswold countryside. Well equipped kitchen, large connected TV with Apple Play built in and super bedrooms spanning the new and old parts of the house over several levels.



Beautiful house

Review submitted on Sun, 20 Sep 2020
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
4.0
Customer
Service
5.0
4 couple had a long weekend at the house, it really is a lovely house all the bedrooms are beautiful with their own bathrooms so perfect for couples. Everywhere was spotlessly clean, beds were really comfy and lovely quality bed linen and towels.

The kitchen was well equipped and again lovely and clean. A small criticism is the dining table needs 2 more chairs we brought in two garden chairs so we could all sit together.

The garden is lovely it’s so peaceful at the back of the house with beautiful views sitting out with a cuppa in the morning was a pleasure.

The local area is lovely we went for a walk round and was made very welcome in the local bars and restaurants. We are at the Wesley House on Saturday evening and it was a fabulous meal we all enjoyed with great service.

We’ve booked several houses over the years, this is one of the best we’ve been to it exceeded our expectations.





Good location in village with plenty of facilities

Review submitted on Fri, 11 Sep 2020
3.8
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
4.0
Condition
4.0
Location
5.0
Value
3.0
Customer
Service
3.0
The house is located in the centre of Winchcombe with numerous shops and restaurants close by.

The house itself is quirky in layout with contemporary open living space combined with the more historic rooms situated at the front of the house.

During our stay we did have a minor problem with the kitchen taps.

There Is ample outside space with a large table that seats 8 and a sloping garden leading to the car parking area.



Wonderful Family Stay

Review submitted on Wed, 12 Aug 2020
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Fantastic stay in an amazing property which has been modernised beautifully, maintaining loads of period features whilst incorporating all the mod cons you’d expect.

In great condition, very clean and with all the facilities you would expect, with the exception of no milk or shampoo / shower gel which we had expected. Tea, coffee, sugar all provided in a superb kitchen area and dining table big enough to easily sit 8 people.

Patio doors tough to lock but am sure the owners will fix as we’re not the only ones who seem to have had trouble.

Outside is a wonderful decking area and another fantastic patio area with large garden table and chairs along with an excellent parasol which was a godsend in 30* heat!

In a great location right in the centre of town with all shops, restaurants and amenities in walking distance, so too Sudeley Castle. We ate at Wesley House restaurant, which was superb and had a drink in the lovely beer garden of the Lion Inn.

Overall all an excellent stay. Suspect we will be back



Old world charm Modern convenience

Review submitted on Sun, 09 Aug 2020
4.5
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
3.0
Customer
Service
4.0
We had a great week here in July. We were three couples. Excellent combination of old world charm and modern facilities. House very well equipped. One feature that does not really come through in the blurb is the lovely view of the countryside not enjoyed by other houses in the street with the convenience of being in town. Good walking from front door. Good selection of shops and pubs within walking distance. Car parking for two cars (not three) but we found a nearby place without charge for our third car. My only complaint were the locks which need to be changed.