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Berrynarbor Lodge, Kentisbury Grange

Berrynarbor Lodge, Kentisbury Grange

4.4
out of 5
Ratings from 13 reviews
85% of guests
recommend
Cleanliness
4.2
Comfort
4.6
Condition
3.9
Location
4.8
Value
4.3
Customer
Service
4.6

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This beautiful lodge is positioned overlooking a pond and has everything you need to enjoy a peaceful and thoroughly relaxing break in the Devon countryside. Two en suite bedrooms including a sumptuous master and a twin provide sleeping for up to four guests, with a sleek open plan living / dining area being perfect for afternoons of relaxation. A high spec kitchen is perfect for whipping up a few home cooked meals in and these can be enjoyed within either the chic dining area or on the large wraparound sun-deck complete with its own private hot tub.

Within the grounds of Kentisbury Grange guests will also discover The Coach House restaurant, where deliciously curated platters are perfect for celebrating a special occasion or for simply treating each other to a wonderful dining experience. This lodge is right by the restaurant so you can enjoy a delicious brunch then be back home within moments.

Travel cot and high chair are available on request

Kentisbury grange

Review submitted on Mon, 01 Apr 2024
4.5
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
4.0
Location
4.0
Value
4.0
Customer
Service
5.0
Enjoyed a short stay at Berrynabor Lodge on the Kentisbury Grange estate. The lodge was well equipped and very spacious and has been designed and decorated to a high standard. The setting was beautiful and peaceful overlooking a large pond complete with fish and resident ducks! We enjoyed Sunday lunch in the coach house restaurant which was delicious and good value. I would definitely return for another visit and have already recommended to friends and family.



Hope - The Luxury Coastal Team replied 25 days ago
Hi Sarah, Thank you for reviewing your recent stay at Berrynarbor Lodge! We are so delighted to hear you enjoyed your stay and your Sunday lunch in the Coach House! We do hope to welcome you back again in the future. Best wishes, The Luxury Coastal team

A bit tired

Review submitted on Fri, 29 Mar 2024
4.2
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
5.0
Condition
3.0
Location
4.0
Value
5.0
Customer
Service
4.0
Unfortunately the lodges were not quite as good as the pictures shown
We had doors needing replacing, blinds that were broken and a hob that was cracked. The wardrobe door was also off of its tracks. I will say we did not report any of these things as they seemed to have been like it a long time.



Chloe-Luxury Coastal Team replied 9 days ago
Hi, Thank you for taking the time to leave a review and for all the feedback regarding the doors, blinds and Hob. I have passed over the information to Kentisbury who have said they are aware of the issues and are currently taking the time to fix and repair them. They are also replacing the hobs due to general wear and tear. Best wishes, The Luxury Coastal Team

Stunning

Review submitted on Mon, 19 Feb 2024
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Great lodge, was exactly like the photos. The bar staff were so nice and made you feel amazing!! I like to try new places every time I go away but I would not hesitate to book here again.

OUTSTANDING



Chloe-The Luxury Coastal Team replied 78 days ago
Hi Toby, Thank you for taking the time to leave a review, we are so glad to hear that you enjoyed the lodge and it lived up to expectations, it is good to hear the bar staff made you feel amazing. Thank you also for the private feedback, we have passed this on to the owners. We look forward to welcoming you back in the future. Best wishes, The Luxury Coastal Team

fall from grace

Review submitted on Fri, 15 Sep 2023
3.3
out of 5
Guest doesn't recommend this property
Cleanliness
3.0
Comfort
3.0
Condition
3.0
Location
5.0
Value
3.0
Customer
Service
3.0
on entering Kentisbury grange the grounds are set in the beautiful North Devon countryside, landscaped gardens, lakes and plenty of wild life. As with most holidays since Covid late arrival and early departure requests take a day out of your break. We stayed in lodge 6 for 7 nights. Surprisingly due to covid we only got 1 towel each for the week and that towel had to also cover use of the Hot Tub. In addition no cleaning would take place also due to Covid. This is not five star service. Lodge 6 photo's are used on company literature and website however they were taken several years ago and in that time the lodge has been subjected to a very hard life and no longer can it be graced with 5 stars.
Fold back doors by the Hot tub do not fold back, in both bedrooms the sliding doors seem to be off thier runners. The building gets very hot under the sun and no fans are supplied. A week before we arrived Luxury coastal promised that a sun shade would be supplied sadly that was not possible as a base could not be found.
Plug in appliances revealed no sign of PAT testing. Fire extinguisher had no log of testing and worst of all the safety log of annual testing on the gas boiler was nowhere to be seen
Sadly this once beautiful lodge has toppled from grace and currently is in need of a lot of TLC.
Covid cannot be blamed for reductions in services and quality for ever and a day



Fionnuala- Luxury Coastal replied 231 days ago
Hi Stephen, thank you for taking the time to leave a review. Guest feedback is important to us so we are grateful that you have been honest with us about your experience but we are of course sorry that issues were present during your stay. I can guarantee that the electricals are PAT tested, all the details, along with the fire extinguisher and boilers logs, are kept up to date in the managers office and can be supplied when requested. There are lots of umbrellas on site so we would have been happy to replace the one you had. Mid-stay cleans are not industry standard and we do not offer these on stays that are 7 nights or less. We have passed your feedback to the property managers and we have asked them to come up with a plan to improve the lodge. Best wishes, the Luxury Coastal team.

Fabulous location. Lodge a little tired, but still good.

Review submitted on Fri, 14 Jul 2023
4.3
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
4.0
Condition
4.0
Location
5.0
Value
4.0
Customer
Service
5.0
First of all, the location of our lodge (No.7) is fabulous with a beautiful view over a small lake which is shared with only one other lodge (6). Lodge layout is great - bright and very spacious. We encountered a few little niggles with the lodge but these were fixed on the day they were reported - so nothing detracted from the enjoyment of the holiday. Great support from Mary at Luxury Coastal and the lodge owners. The lodges are apparently going through a refresh programme so I'd expect them to be even better in future. We didn't try the on-site restaurant so can't comment on that.



Hope - The Luxury Coastal Team replied 299 days ago
Hi Richard, Thank you for taking the time to leave a review on your recent stay. We are so pleased to hear you enjoyed the location of your lodge and that the few niggles you did experience were sorted straight away! It is great to hear you received great support from Mary and we do hope to welcome you to stay with us again in the future. Best Wishes, The Luxury Coastal Team

Great lodge set in lovely grounds

Review submitted on Fri, 07 Jul 2023
3.8
out of 5
Guest recommends this property
Cleanliness
3.0
Comfort
5.0
Condition
2.0
Location
5.0
Value
3.0
Customer
Service
5.0
Great lodge set in a beautiful rural location whilst still only being a 15min drive to the coast. Very well equipped & comfortable lodge set in lovely grounds. I found the only downside was certain aspects of the lodge looking a little tired & not cleaned to the best of standards. Only used the hot tub the once as the water seemed murky.



Hope - The Luxury Coastal Team replied 300 days ago
Hi Daniel, Thank you for taking the time to leave a review on your recent stay at Berrynarbor Lodge, Kentisbury Grange. We are so pleased to hear the lodge was great and you enjoyed the beautiful rural location! We have passed your feedback onto the site and will get this rectified for future guests. We do hope to welcome you to stay with Luxury Coastal again in the future. Best Wishes, The Luxury Coastal Team

Nice location but lacked luxury

Review submitted on Fri, 23 Jun 2023
3.5
out of 5
Guest doesn't recommend this property
Cleanliness
2.0
Comfort
4.0
Condition
2.0
Location
5.0
Value
3.0
Customer
Service
5.0
The lodge was big enough for our stay however needed modernisation in areas a lot of wear and tear. utensils in lodge were falling apart had to request a new ones! I feel the hot tub should have been cleaned a lot more, other places I’ve stayed have cleaned the hot tub daily.

staff all lovely, any issues they were on hand to sort. Great location and lovely affordable pub down the road.



Emma - The Luxury Coastal Team replied 271 days ago
Hi Hannah, Thank you for taking to time to review your stay at Berrynarbour Lodge. All feedback is greatly appreciated in order to make sure guests have a luxury experience when booking with us, therefore we have passed all your comments on to the site in order for them to make improvements where needed. The hot tubs on site do not require full daily cleaning and are designed to be more environmentally friendly, only requiring daily chemical checks to ensure the hot tub is both safe and available for our guests to use at all times. The site has confirmed that after the initial cleaning takes place for your arrival, they do have two staff members on site that check the hot tub levels every day and add any chemicals if needed, in line with BISHTA guidance. We are delighted to hear the staff were so prompt and helpful during your stay and great to know there is a lovely local pub. We do hope to welcome you back again in the future. Best wishes, The Luxury Coastal Team

Lovely place

Review submitted on Fri, 16 Jun 2023
4.3
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
4.0
Condition
4.0
Location
5.0
Value
4.0
Customer
Service
5.0
Lovely lodge. Bit tired in places but not really an issue. Spacious and clean. Perfect for a relaxing couple of days with our dog



Dan - The Luxury Coastal team replied 327 days ago
Hi Kerry, Thank you for taking the time to leave a review. We are really pleased you had a great stay with your dog and have gone home feeling relaxed and rested. We hope to welcome you back in the future, Best Wishes - Luxury Coastal.

Lovely stay

Review submitted on Fri, 21 Apr 2023
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
A seamless process from start to finish. We had a lovely stay and despite the weather made great use of the hot tub. Lovely lodge with probably the best outlook on the site. Very clean and extremely comfy beds. Enjoyed a great meal at The Coach House - very relaxed atmosphere and wonderful food (highly recommend the sea bass!).



Hope - The Luxury Coastal Team replied more than 1 year ago
Hi Debbie, Thank you for taking the time to leave a review on your stay at Berrynarbor Lodge, Kentisbury Grange. We are so pleased to hear the whole process was seamless and you had a lovely stay! We do hope to welcome you to stay with us again in the future. Best Wishes, The Luxury Coastal Team.

Lovely place for a short stay

Review submitted on Fri, 03 Mar 2023
4.5
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
5.0
Condition
4.0
Location
5.0
Value
5.0
Customer
Service
4.0
We had a lovely stay over February half term with friends. The accommodation was comfy with everything you needed and the hot tub was a bonus. It was very quiet in the evenings even with other occupants there. Ideal location as well.



A lovely break

Review submitted on Sun, 26 Feb 2023
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
4.0
We stayed for a weekend break and had a wonderful time , such a lovely setting with beautiful grounds. The hot tub was great fun, great location.



Hope - The Luxury Coastal Team replied more than 1 year ago
Hi Angela, Thank you for taking the time to leave a review. We are so pleased to hear you had a wonderful time. We do hope to welcome you to stay with us again in the future. Best Wishes, The Luxury Coastal Team

Fabulous hot tub weekend

Review submitted on Wed, 01 Feb 2023
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Highly recommend the hot tub lodges at Kentisbury grange. Sitting in the warm bubbles and sipping chilled bubbles while watching the stars is magical. I can't imagine that you'll need to take anything with you, except a swimsuit, as the lodges are very well stocked with fluffy towels and robes, hairdryers, four tv's (including a cheeky one over the bath), a fully equipped kitchen and pretty much everything else you'll need for a comfortable stay. Although, why cook yourself when the chef at the restaurant does such a great job? Loved every minute, but the best thing was spending quality time with my mum and sister - thanks both x



Emma - The Luxury Coastal Team replied more than 1 year ago
Hi Julie, Thank you for your lovely review. It's great to hear you had such a magical stay in Berrynarbor Lodge and look forward to hopefully welcoming you back again soon. Best wishes, The Luxury Coastal Team

Fantastic place

Review submitted on Thu, 26 Jan 2023
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Me and my partner had a GREAT weekend at the grange and it was the perfect getaway the place was great lovely settings nice and quiet hot tub was great we were it morning and night. I was highly recommend this place 100% u would love this place I'll be booking again for real keep up the good work guys and girls many thanks again.



James - Customer Experience Team replied more than 1 year ago
Thank you so much for your lovely review! We're so glad you had such a wonderful time at Kentisbury Grange and would love to welcome you back soon!