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Falstone Apartment

Falstone Apartment

4.9
out of 5
Ratings from 11 reviews
100% of guests
recommend
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
4.7
Value
4.8
Customer
Service
5.0

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Superb apartment

Review submitted on Fri, 20 Sep 2024
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Beautiful apartment and spotlessly clean. Would love to return. St. Marychurch independent shops are a real find, proper greengrocer and fishmonger.



Superb accommodation

Review submitted on Mon, 19 Aug 2024
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
The apartment is so light and spacious, spotlessly clean and provides everything you need to be completely at home. Plenty of storage space in both bedrooms. A very quiet location. Excellent communication with the property manager. Would happily recommend and we look forward to our return visits.



Excellent stay at the Falstone apartment.

Review submitted on Wed, 26 Jun 2024
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Absolutely 5 star plus accommodation. Home from home. Beautiful building. The host was very accommodating and with great communication if required. Could not fault the location. Literally 2 mins walk into St Marychurch high street. The apartment was faultless, everything has been thought of. Fantastic quality furnishings.



Great Stay

Review submitted on Wed, 05 Jul 2023
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
The holiday booked same day as arrival and our hosts pulled out all the stops to accommodate us. Excellent communication.

Apartment very comfortable with everything you would need for a stress free self catering holiday. Couldn't fault anything, very clean and spacious with tasteful decor - very enjoyable stay. Bonus of car parking onsite and location a short walk to St Marychurch facilities and Babbacombe Bay.



Adam - Property Manager Torquay Holiday Lettings replied 280 days ago
I am so pleased you enjoyed your last minute dash to the seaside its lovely to read your kind comments and high scores. Hope that you will choose to book with us again in 2024! Kind Regards Adam

Good apartment but with some niggles.

Review submitted on Wed, 24 May 2023
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
4.0
Customer
Service
5.0
A good property which was obviously quite new. However, a few niggles ( mentioned on the written review we left) prevented us from giving a superlative description. Both toilet seats were in poor condition and could easily be replaced.The key safe was difficult to manage, ( not the best thing to greet one after a long distance drive).Central heating control too awkward to negotiate,so we never used it.



Adam - Property Manager Torquay Holiday Lettings replied 280 days ago
Thank you for taking the time to post a review and its most appreciated to see such high scores. The toilet seats have now been replaced as the developer did fit the cheapest of loo seats when my client purchased the apartment, the key box has been oiled and instructions on how to use the remote control for the central heating is now in the guest information folder. Best wishes to you and your family. Kind Regards Adam

Immaculate apartment

Review submitted on Mon, 03 Oct 2022
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Had a very good stay in this immaculate apartment. We were very impressed with it in terms of decor & its contents. Definitely recommend!



Adam - Property Manager Torquay Holiday Lettings replied 280 days ago
Thank you for your lovely comments its so nice to read that you would recommend the apartment. I hope you will choose to book with us again! Kind Regards Adam

Lovely apartment, but dreadful location.

Review submitted on Tue, 19 Jul 2022
4.3
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
2.0
Value
4.0
Customer
Service
5.0
The apartment was excellent and well equipped, but the location was not good. Everything seemed to close early in the evenings and the places that were open stopped serving food really early. Access to the beach wasn't easy and that wasn't made clear when the booking was made. There were no decent shops or restaurants close by.

The residents in the apartments kept going through our rubbish to ensure we were putting things in the correct bins and then telling us about it, which was a bit of a nuisance.

There needs to be fans in the apartment, as it was so hot. I had to buy one and then had to leave it there, as I couldn't carry it home on the train. Also, the apartment needs black-out blinds, the sun came up really early and the rooms were then so light and extremely hot.



Adam - Property manager replied more than 1 year ago
These are very disappointing comments. The remarks about the location are grossly unfair. The apartment is extremely close to the centre of St Marychurch which contrary to what the reviewer said has an extremely vibrant high street - and unusually for modern Britain there is barely a single empty unit. The shops are generally independent and are very varied - to say none of them are decent is extremely insulting to those who run them so well. They may not have been to the taste of the reviewer but does not mean none of them were "decent". In terms of restaurants, there is a huge choice during the day and just as with the rest of the English Riviera, at night you may need to go slightly further afield. In this case a ten minute walk to Babbacombe Downs would have given the guests access to more than a dozen night time eating venues. In relation to beaches, they were literally just ten minutes' walk away from a variety of beaches - it is true that the cliffs are high and they are a long way down is some cases BUT the Victorians bequeathed us the magnificent Cliff Railway which takes visitors up and down in great comfort and style. In terms of other residents and the rubbish - when you book holiday accommodation like this, the chances are you will be staying in buildings where there are permanent residents. I suspect they saw that the guests weren't bothering to separate any recyclable materials and may have given a friendly reminder. That they cared enough to say anything is actually quite commendable. In terms of fans etc. The apartment has Roman blinds which we keep lowered in the summer during the day and that generally keeps the apartment cool. The extreme heat of the last few days may have meant that a fan was necessary and we would have provided one without hesitation. The guests had my mobile number and they could have contacted me at any time. I specifically asked them to do so if there was anything at all that they needed. I will never understand the mentality that chooses not to ask for something and then waits till they get home to complain about something that could easily have been resolved. I respond within hours to any requests of this nature.

Brand new apartment with five star facilities.

Review submitted on Wed, 15 Jun 2022
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
We had a fabulous stay at the Falstone apartment. Its newly refurbished with all amenities. Beds were very comfortable and ample of beddings, towels provided. whole flat is decorated very tastefully and has a lovely functional kitchen. Walking distance to shops and beach. Adam was very helpful in accommodating our needs. Highly recommended and we will be back definitely !!



Adam, Property Manager replied more than 1 year ago
So pleased that you enjoyed your stay at The Falstone Apartment in St Marychurch. Its lovely to see that you have marked every category at full marks - 5 out of 5 I will pass on your comments to the owner whi I am sure will be so pleased. Kind Regards, Adam

Falstone Apartment

Review submitted on Fri, 03 Jun 2022
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
We had a fantastic stay, the apartment is an excellent size, well equipped, spotless clean & beds are very comfortable. Just a short walk to Babbacombe high street & seafront. Will definitely stay again



Luxury apartment stay

Review submitted on Mon, 23 May 2022
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
We had a fabulous stay at the Falstone Apartment. We walked in and were surprised at how nice it was and the photos didn't lie. Our bedroom was gorgeous and very roomy. The bed was comfy and we both slept very well. The kitchen was well equipped and the whole apartment was liight and airy.
The location is in a very quiet road that iis a dead end with a pub on the corner and then you are on the high street. The shops are great and we enjoyed getting everything to eat without having to get in the car. We can reccommend the walk to the quaint cliff railway and taking it down to the beach and back up again.
We fell in love with St.Marychurch and the apartment and hope to go back again soon.



Adam - Property Manager Torquay Holiday Lettings replied 280 days ago
Such a lovely review - Thank You for taking the time in posting a review. Its a real pleasure to read that you enjoyed The Falstone apartment and its location close to St Marychuch and Babbacombe. kind Regards Adam

Well equipped, beautifully presented and wonderful location.

Review submitted on Mon, 23 May 2022
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Had a great stay in this beautiful flat. Close to the beach, handy for shops and a quiet public garden around the corner. Would definitely book again.



Adam - Property Manager Torquay Holiday Lettings replied 280 days ago
Thank You Chris for taking the time to review our Falstone apartment its so nice to rad your lovely comments and thank you for your high score! I hope that you will choose to book with us again! kind Regards Adam