Such a wonderful apartment: so close to the centre of Edinburgh, but quiet and oh so comfortable. Having keys for the garden is such a treat. Super comfortable and every detail is perfect.
This is our first choice place to stay in Edinburgh and I hope we can come back soon.
Staying at Number 10
Review submitted on Sun, 15 Oct 2023
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
4.0
Condition
5.0
Location
5.0
Value
5.0
Customer Service
5.0
A lovely period property full of character and charm set in an impressive row of properties located just a short walk from the centre of Edinburgh itself. At the time of writing it even has access to a private park located to the front of the property. It is located close to the excellent transport stops of train, tram and bus which are both frequent and punctual. The property is as impressive on the inside, with many of the original features giving you a taste of what was while relaxing in a comfy armchair. It still manages to have a warm homely feel to the place which is nice when returning from a long day exploring the city.The rooms are spacious and the kitchen is modern and well equipped for a self catering stay. If eating out is your thing then you will be spoilt for choice from big chain and high end restaurants to literally hundreds of smaller independent cafes and eateries. So many great places so little time, but with Edinburgh being Edinburgh and No 10 being No 10 it’s just an excuse to return to both to maybe try a few more?
88/100
Review submitted on Wed, 11 Oct 2023
4.7
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
4.0
Condition
5.0
Location
5.0
Value
5.0
Customer Service
4.0
We found the appartment to be very spacious and comfortable. It was also very convenient within walking distance of many of the main sights of Edinburgh. The access to the garden was a real bonus. We would certainly recommend it as a great place to stay.
New Town 2-bed apartment
Review submitted on Tue, 03 Oct 2023
4.2
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
3.0
Condition
4.0
Location
5.0
Value
4.0
Customer Service
5.0
The interactions with Greatbase (Katie) were easy and simple, with some specific instructions for gaining entry etc. Greatbase were accommodating in granting a late checkout time, which helped with our onward travel plans. The kitchen is modern and well equipped, with plenty of hot water and effective central heating. Everything worked well in the apartment and having both a washing machine and a dishwasher was great. For potential upgrades, some of the furnishings in the sitting room are a little tired and not what might be expected for such a prestigious address in Edinburgh; plus the second bedroom would be tight for two occupants.
Fabulous in every way
Review submitted on Wed, 13 Sep 2023
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer Service
5.0
Gorgeous flat, really well located. Live like a Georgian floor a weekend!! Highly recommend. thank you.
Good location but not "Deluxe"
Review submitted on Mon, 28 Aug 2023
3.0
out of 5
Guest doesn't recommend this property
Cleanliness
3.0
Comfort
3.0
Condition
2.0
Location
4.0
Value
3.0
Customer Service
3.0
All in all, a disappointing experience. The title says that this is "deluxe" accommodation but, in reality, it failed to meet our own definition of luxury: see below. First of all, the good points. The apartment is large and roomy and is just a small walk from the city centre and local transport. The garden opposite the entrance looks lovely though we didn't have time to explore it. The kitchen would appear to have been recently renovated and is well appointed with quality appliances. Even though one of the bedrooms looks onto Heriot Row, the apartment is quiet. A nice welcome hamper was waiting for us (though no one was there to welcome us, despite saying the contrary in the accommodation description). Now for the negative points. First of all, except for the kitchen, the apartment looks like it needs a lick of paint. There are cracks in the walls and the paint is peeling in places. Overall, the flat was somewhat dreary and dusty-looking - nothing like the photos in the property description. Above all, the mattresses on both beds were uncomfortable and need to be changed. Though probably not the responsibility of the property agents, the entrance hall and staircase looked like they haven't been cleaned for months (years?). It should be noted that there is only one shower room/ WC for the whole flat, and the shower door doesn't close properly. We found the internet connection (which, mercifully, we didn't need to use) is quite slow (11 mbps) and the 4G reception is poor. Lastly, though no fault of the agents, there is construction/ renovation taking place on BOTH sides of the property though work didn't start until 08:00 and didn't really disturb us. All in all, for the degree of comfort and taking into consideration the location, we still found the accommodation over-priced.
Greatbase replied more than 1 year ago
Thank you for your feedback, it is a lovely location although we apologise that the decor was not to your liking. The stairs are cleaned regularly but this is a shared responsibility amongst all the neighbors. It does say in the property description that there is only 1 bathroom so you would have been aware of this before booking the property. If you had flagged the issue with the shower door whilst you were staying there, we would have been more than happy to send someone round to fix this. We offer both a face-to-face check in service and contactless check in, and state in the check in details that if you would like a face-to-face check in you need to let us know your arrival time, which we were not provided.
Beautiful Georgian flat, great location
Review submitted on Fri, 21 Jul 2023
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer Service
5.0
Spacious, character flat in a great location. There’s a lovely private park across the street which you should visit and it also makes the neighbourhood quite quiet. Walking distance to Royal Mile, shopping and great restaurants. We really enjoyed our stay and would return.
Pleasant stay in convenient location
Review submitted on Thu, 22 Jun 2023
3.7
out of 5
Guest doesn't recommend this property
Cleanliness
3.0
Comfort
3.0
Condition
3.0
Location
5.0
Value
3.0
Customer Service
5.0
A large apartment in need of TLC generally well equipped ,entrance hall impressive but in need of attention to cleaning .
Age and apartment
Review submitted on Sat, 27 May 2023
4.7
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
4.0
Location
5.0
Value
4.0
Customer Service
5.0
Perfectly located. Loads of character. Very private. Comfy beds. Great host. Thoroughly recommend this beautiful flat.
A welcome return
Review submitted on Tue, 09 May 2023
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
4.0
Location
5.0
Value
5.0
Customer Service
5.0
This was our second stay in Heriot Row, and I hope we’ll be back. The quiet location so close to the centre of Edinburgh is ideal, and having access to the private gardens is a real treat. It’s a lovely, spacious apartment, with a light and comfortable sitting room. Highly recommended.
Magical Stay in Edinburgh
Review submitted on Tue, 20 Dec 2022
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer Service
5.0
My sisters and I spent 2 nights at Heriot Row and we could not have been more thrilled by the apartment. It was beautiful and comfortable and our hosts were incredibly responsive and helpful. I would highly recommend staying here.
Greatbase Team replied more than 1 year ago
We are delighted to hear that you enjoyed your stay at Heriot Row. Thank you very much for letting us know - we really appreciate it!
Great
Review submitted on Sun, 18 Dec 2022
4.7
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
4.0
Value
4.0
Customer Service
5.0
Apartment was really clean and tidy really easy communication with Katie near to the city centre can’t wait to coming again thank you Katie
Greatbase Team replied more than 1 year ago
Thank you very much for staying - we hope to welcome you back to Edinburgh in the future!
Great place to stay in Edinburgh
Review submitted on Sun, 24 Jul 2022
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer Service
5.0
It is a great apartment with everything we need in fantastic location. Stuart was very responsive and helpful. Access to the private garden across the road was a nice surprise and real bonus. Some suggestions we would like to have are:
1) the staircase could be cleaner;
2) it would be nice to have a hair dryer;
3) there is an instruction for the TVs
Thank you for sharing your lovely place and making our trip special.
Greatbase Team replied more than 1 year ago
Thank you for taking the time to leave such a kind and thoughtful review. We're so glad that you enjoyed your stay, and we really appreciate the feedback on what we can do to improve! There should have been a hairdryer in the chest of drawers, but we will make that location clearer, as well as the instructions for using the television.
Short stay in Edinburgh
Review submitted on Tue, 05 Jul 2022
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer Service
5.0
Lovely apartment and private garden. Perfect location. We had a wonderful stay and I would recommend.
Greatbase Team replied more than 1 year ago
Thanks for your review! We are so glad that you had a wonderful stay in Edinburgh.
Nice, but a little tired
Review submitted on Thu, 16 Jun 2022
4.0
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
3.0
Condition
3.0
Location
5.0
Value
4.0
Customer Service
5.0
We enjoyed our stay at Heriot Row. The beautiful architecture and spaciousness of the rooms was lovely. Furnishings, however were a little tired, scratched, sagging, and the main table for dining was unusable as the top was not stable. Kitchen was well stocked, however, and very usable. Stuart was very responsive to my emails and very helpful with restaurant recommendations. The flat was clean and quiet--close enough to the main sites, but far enough away to be out of the fray. Walking or bus ride got us where we needed to be, and beautiful neighborhood around the flat.
Greatbase Team replied more than 1 year ago
Thank you for your review - we really appreciate your thoughtful feedback! We are happy that you enjoyed your stay. We will definitely take a look at the furniture and get that table fixed.
Un super appartement
Review submitted on Sun, 12 Jun 2022
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer Service
5.0
Charmant appartement idéalement situé pour la visite d'Édimbourg. Nous avons été très bien guidé par les informations du propriétaire.
Greatbase Team replied more than 1 year ago
Thank you for your review. We hope you had a wonderful time in Edinburgh, and we're glad that you enjoyed your stay!
Short break summary.
Review submitted on Wed, 06 Apr 2022
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer Service
5.0
The apartment was beautiful. Well equipped with quality goods. Beds very comfortable. Spotlessly clean. Though near the heart of Edinburgh in a very quiet, lovely location, nearby to shops, cafes and the wonderful centre of Edinburgh. Communication with host excellent and easy check in. Five stars. Would highly recommend and would definitely return.
Greatbase Team replied more than 1 year ago
Thank you very much for your kind review. We're so happy to hear that you enjoyed the apartment, and we hope to welcome you back to Edinburgh next time!
Beautiful apartment in Edinburgh's New Town
Review submitted on Thu, 03 Mar 2022
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
4.0
Customer Service
5.0
A lovely apartment in the nicest part of the New Town. Very large reception room and bedroom and one other small single. The two principal rooms are amazing and give you an idea of how the original town house would have felt. The kitchen and bathroom are small but functional. The furniture fits perfectly with the house and is grand without being too precious. The only thing I would change is to have a stable dining table as it would be difficult to seat more than 2 for dinner. Otherwise perfect.
Lovely place to stay
Review submitted on Fri, 11 Feb 2022
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer Service
5.0
We love this apartment. I think it is our fourth stay. It is so comfortable, well equipped and always warm, no matter how cold it is outside - and it was cold outside. Katie and Lin at Greatbase are so helpful and the information pack that they provide has all the information that you need. It is a great location and perfect for a short stay in Edinburgh for 2 or 3 people.
Christmas stay
Review submitted on Wed, 15 Dec 2021
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer Service
5.0
A beautiful apartment and perfect location. Stuart was very responsive and helpful to queries we had before staying. Lovely home touches & we will definitely be back.
Ideal home away from home in Edinburgh!
Review submitted on Sat, 11 Dec 2021
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer Service
5.0
The property and service were outstanding for our stay in Edinburgh. The central location and access to the gardens were also positive additions to the over all comfort and elegance of this traditional Georgian property. We were delighted that the heating was adequate during a very cold week in Scotland and that kitchen service was stocked with tasteful and abundant china and utensils. The exceptional library did not go unnoticed nor did the treats of fruit, biscuits, and milk left by our generous host. We are truly grateful to have found this ideal flat and will surely return in the future. A big thank you to the host!
Wonderful!
Review submitted on Wed, 01 Dec 2021
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer Service
5.0
A fabulous apartment located in the city centre and within walking distance of all the major attractions, shops and restaurants.
The apartment was beautiful, well furnished, very comfortable and spotlessly clean. Highly recommended.
Wonderful!
Review submitted on Sun, 31 Oct 2021
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer Service
5.0
The place is perfectly located in the central area, any point of interest from touristic places, restaurants or stores are within walking distance and super easy to get around.
The flat itself was very well kept, the view was amazing and truly cozy and welcoming. Loved staying there and hope to return at some point for another vacation. Our host was very kind and kept communication both before and during the stay to have things go smoothly (me and a friend of mine were coming from different countries, there were time and flight differences so had to do some time adjustments for the check in, situation panning out super well, for which we're very grateful for)
Wow! What a place!
Review submitted on Sun, 10 Oct 2021
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer Service
5.0
It's huge. It's comfy. It's centrally located. This is one of the more magnificent places to stay in one of the world's most magnificent cities. What a treat!
Edinburgh at your door
Review submitted on Thu, 30 Sep 2021
4.3
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
4.0
Condition
4.0
Location
5.0
Value
5.0
Customer Service
4.0
This central apartment is in a splendid Georgian terrace. If you like Bath, you will enjoy this place, a short walk from Princes Street and with easy access to private gardens. It was a privilege to stay there.
Lovely Flat
Review submitted on Wed, 29 Sep 2021
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
4.0
Location
5.0
Value
5.0
Customer Service
5.0
We had a brilliant stay in the flat, it was spacious & everything that you need for your stay. It was clean & in an excellent location.
Wonderful apartment!
Review submitted on Sun, 25 Jul 2021
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
4.0
Location
5.0
Value
5.0
Customer Service
5.0
Just loved Heriot Row. Great apartment away from the hustle and bustle and close to the lovely Stockbridge with it's great cafes and restaurants. A block away up the hill is George St, more lovely bars and restaurants. The apartment was a real treat, difficult to stay there without thinking about the property in it's hey day, wonderful large rooms, so elegant but a really great modern kitchen for all our needs. would really recommend!
Great stay
Review submitted on Tue, 22 Jun 2021
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer Service
5.0
We had an excellent time at the apartment. Nice location, clean and enjoyed our stay.
Can recommend this stay.
Long stay at Heriot Row
Review submitted on Sun, 24 Jan 2021
4.3
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
4.0
Condition
4.0
Location
5.0
Value
4.0
Customer Service
5.0
We stayed much longer at Heriot Row than we had originally anticipated due to Covid. We were very comfortable in Heriot Row and Stuart was always helpful and enthusiastic. We did have problems with the wifi but Stuart did his best to resolve the issues with BT. The location was a real asset with a few minutes walk to Princes Street and to Stockbridge. Flat was warm and nice aspect over Queen St Gardens to which we had access. Compfy bed too!
We loved our short stay! To have fresh flowers on arriavl as well as fruit and milk was hugely helpf
Review submitted on Tue, 10 Mar 2020
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
4.0
Customer Service
5.0
This flat will definately be my place to stay in Edinburgh. It is spacious and yet very cozy, light and extremely central and in walking distance for visitors wanting to explores. I can't recommend it highly enough.
A Gem of a Place in a Fabulous Location
Review submitted on Tue, 10 Dec 2019
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer Service
5.0
You can't get closer to where you want to be in Edinburgh with the amount of space, level of comfort and price of this excellent apartment. I would highly recommend Heriot Row if you want a luxurious place to rest up from wandering around both new and old towns. We're sure to be back.
Wonderfully quiet and spacious with great views and magic park across the road
Review submitted on Fri, 29 Nov 2019
4.7
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
4.0
Location
5.0
Value
4.0
Customer Service
5.0
We enjoyed the perfect week in this beautiful high ceilinged apartment with well equipped kitchen allowing for pleasant meals at home.Very well located, yet quiet, very light thanks to huge windows, very charming. We were wonderfully looked after by Katie who always makes our stay a special memory
Minor suggestions
Review submitted on Tue, 16 Jul 2019
4.7
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
4.0
Location
5.0
Value
4.0
Customer Service
5.0
The toilet seat didn’t stay up for a gentleman using it.
Some lamps needed extension cords.
The television wasn’t easy to use.
Lack of coasters to protect the tables.
Placemats for the dining table would be nice.
Shower door didn’t stay closed.
Need more space in bathroom for toiletries.
Need a wardrobe in the main bedroom to hang up clothes (suits, dresses). I would suggest moving the chest of drawers to the left of the fireplace in order to make room for a wardrobe.
Slightly larger bedside tables in main bedroom.
An outstanding apartment in Edinburgh New Town
Review submitted on Thu, 30 May 2019
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer Service
5.0
Spacious, comfortable and charming apartment in an historic building. Well appointed, quiet and secure accomodation with a marvellous view of and access to Queen Street private gardens. Centrally heated and clean with modern amenities.
Easy access to local supermarkets, coffee shops and restaurants and conveniently sited between Princes Street and Stockbridge. An outstanding apartment.
Great Edinburgh apartment
Review submitted on Wed, 06 Feb 2019
4.5
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
4.0
Location
5.0
Value
4.0
Customer Service
4.0
We came to Scotland to celebrate my husband's 60th birthday in style and the Heriot Row apartment helped to continue the theme of comfort and luxury. The apartment had a good vibe and was well placed for all the important areas that we wanted to visit.
outstanding style and comfort
Review submitted on Sun, 30 Dec 2018
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer Service
5.0
This is an elegant Regency apartment still with many of its original features and furnished in an appropriate style. Despite its elegance and grandeur it is also very comfortable and feels like a home. There are lovely little touches which made us feel immediately welcome. We spent Christmas here and it was the perfect setting for a traditional celebration. The location is excellent for exploring the side of Edinburgh away from the bustle of the Royal Mile.
This was my second stay in this apartment and I'm already planning a third visit. I would recommend it to anyone wanting to enjoy Edinburgh at its best.
Perfect!
Review submitted on Mon, 10 Dec 2018
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer Service
5.0
Loved it. Beautiful apartment. Perfect location. Only suggestion is to install working lights in the entry hall and stairway.
Great apartment in good location
Review submitted on Sat, 25 Aug 2018
4.7
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
4.0
Condition
5.0
Location
5.0
Value
4.0
Customer Service
5.0
As a regular Festival-goer, this apartment was just the job for our week’s stay in Edinburgh. Good location a few minutes from Princess Street, but quiet and peaceful. The rooms are spacious and comfortable. Customer service was good.
Brilliant stay in perfect location
Review submitted on Mon, 06 Aug 2018
4.2
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
4.0
Condition
4.0
Location
5.0
Value
4.0
Customer Service
4.0
Fantastic location in New Town. Short walk to all central locations and Stockbridge. Huge airy rooms and great to have access to the gardens opposite. NB the flat's up a long flight of stairs and there isn't a bath.
Best stop for explore Edinburgh
Review submitted on Sun, 05 Aug 2018
4.2
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
4.0
Condition
4.0
Location
5.0
Value
4.0
Customer Service
4.0
Good and clean appartement for a family of three to explore Edinburgh. Very close to the heard of the city.
Great apartment
Review submitted on Sat, 21 Jul 2018
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer Service
5.0
This was a great apartment in a great location. It totally exceeded our expectations and I would recommend this apartment with confidence.
A good feeling
Review submitted on Wed, 04 Jul 2018
4.3
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
4.0
Condition
4.0
Location
4.0
Value
4.0
Customer Service
5.0
The apartment was clean, well kept, in a very quiet area.
It is a 15' pleasant walk from the city center.
Everything worked just fine.
The building is very elegant, the only thing that was not so good is the main building entrance, definitely not up to apartment.
Great place in an excellent post
Review submitted on Fri, 29 Jun 2018
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
4.0
Customer Service
5.0
Really great location close to all major attractions, yet on a quiet street. Lovely apartment with lots of space and nice period features.
Beautiful central flat
Review submitted on Fri, 22 Jun 2018
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
4.0
Location
5.0
Value
5.0
Customer Service
5.0
We very much enjoyed a return visit to this unique flat. Huge lofty Georgian rooms furnished with tasteful period furniture and access to the private gardens opposite make it a very special place to stay. A small plumbing problem was dealt with quickly and efficiently. We will most definitely return!
What a find !
Review submitted on Tue, 05 Dec 2017
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
4.0
Value
5.0
Customer Service
5.0
Beautiful apartment on a lovely street. The rooms were huge and the apartment was so lovely and warm and spotlessly clean. The kitchen was great and contained everything we needed. Lovely living room and we really made ourselves at home. This was a great base and we really really enjoyed our stay !
Business stay in Edinburgh
Review submitted on Tue, 28 Nov 2017
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer Service
5.0
The greatbase team were fantastic to deal with, the property at Herriot Row is a typical town house style property you find in Edinburgh. Beautiful property and very comfortable, will defiantly stay here again and would recommend this property to anyone looking for a short stay.
Lovely apartment in New Town
Review submitted on Mon, 27 Nov 2017
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
4.0
Condition
5.0
Location
5.0
Value
5.0
Customer Service
5.0
Really lovely 2 br apartment. Great, small kitchen. V'y large main bed room and cute smaller bedroom. Lovely views. Big lounge. Very quiet - serene even. Only complaints: no coat rack or hooks for coats, hats, etc. and expected to take out garbage on short stay (can understand for longer stays). Would stay here again without hesitation. Lovely place, street and of course city.
Aussies in Edinburgh
Review submitted on Wed, 01 Nov 2017
4.5
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
4.0
Condition
4.0
Location
5.0
Value
4.0
Customer Service
5.0
Absolutely adored Herriot Row. Magnificent apartment, awesome position to everything and the private gardens were Devine! We are planning a return trip to Edinburgh and will hopefully stay at Herriot Row again.
Great location and a lovely appartment
Review submitted on Sun, 29 Oct 2017
4.7
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
4.0
Customer Service
4.0
Our accommodation was really nice and spacious and in a great location for the city centre. Even though we were only five or ten minutes' walk from all the main sites (except for Arthur's Seat!), the location was very quiet and with an attractive communal garden area across the street. We had a great time in Edinburgh and would happily stay in this apartment again.
Wonderful
Review submitted on Sun, 15 Oct 2017
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer Service
5.0
It was so spacious and clean. Beautiful neighborhood and so clean. It was close to everything we wanted to see and close to restaurants, tea rooms, pubs and shopping.
Really loved this place!
Review submitted on Mon, 11 Sep 2017
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer Service
5.0
We will definitely book this apartment next time we are in Edinburgh. We felt so at home at it was clean and well kept. Only thing was not enough glasses and no light in the stairs to our apartment. Other than that, relaying beds, spacious rooms and lovely living room and kitchen. We had a great stay!
"Great stay with Greatbase"
Review submitted on Sat, 09 Sep 2017
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer Service
5.0
We stayed at Heriot Row during the Edinburgh Festival and thoroughly enjoyed everything, from our welcome from Katie, to the great accommodation. The apartment was spotlessly clean, very comfortable and in a fantastic location. Having access to Queen Street Gardens was the icing on the cake. Thanks Greatbase for a straight forward booking and a 'Great Stay'.
=
Heriot Row - excellent apartment
Review submitted on Fri, 08 Sep 2017
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer Service
5.0
We loved it. Very spacious, very clean, fantastic location and very quiet. Super host, who met us and did not complain when we were delayed. It will not be the cheapest apartment in Edinburgh but, given its location and size, I consider it good value for money. The TV reception was not good due to the indoor aerial but it did not particularly bother us - maybe a system which allowed access to iPlayer and similar via the internet would be a good idea? The internet seemed to be quite fast and generally worked very well during our stay. Having stayed in a number of apartments in Edinburgh over the years this one was the best so far.
Lovely apartment overlooking Queens gardens
Review submitted on Mon, 14 Aug 2017
4.7
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
5.0
Condition
4.0
Location
5.0
Value
5.0
Customer Service
5.0
Large rooms. Easy walking to town centre and buses. The use of Queens gardens. Just down road from the house that Robert Louis Stevenson lived in
Perfect apartment
Review submitted on Tue, 08 Aug 2017
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer Service
5.0
This apartment outdid all expectations. It is absolutely beautiful, very clean and comfortable, and the eclectic collection of books was an added delight. Three nights there wasn't enough and I hope to return regularly and for longer to explore this part of Edinburgh. Great location and very peaceful even during the Fringe Festival. access to Queen Gardens was a bonus.
Very enjoyable!
Review submitted on Thu, 13 Jul 2017
4.3
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
4.0
Condition
4.0
Location
5.0
Value
4.0
Customer Service
5.0
We were impressed by the apartment's spaciousness and by the way the living room and both bedrooms were set up. The atmosphere of the apartment was great, books on shelves included many interesting titles, and the fact that we could have the key to the gardens across the street made our experience even more enjoyable and special! Things that could be improved include providing more pots and pans in the kitchen, kitchen towels, etc.
Good location, very clean , nice big colonial apartment
Review submitted on Sat, 08 Jul 2017
3.7
out of 5
Guest recommends this property
Cleanliness
3.0
Comfort
3.0
Condition
3.0
Location
4.0
Value
5.0
Customer Service
4.0
Kate was very nice , apartment is hugh and very decorative, everything is clean except the pillows smell strange, no tumble dryer but the clothes horse has broken, kitchen excellent.
Too big
Review submitted on Tue, 13 Jun 2017
3.0
out of 5
Guest doesn't recommend this property
Cleanliness
3.0
Comfort
3.0
Condition
3.0
Location
4.0
Value
2.0
Customer Service
3.0
I stayed with my mum and my niece for a weekend and the thing is that the apartment is extremely big.. there's no need for that...
Spring visit to Edinburgh
Review submitted on Tue, 30 May 2017
4.7
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
4.0
Condition
5.0
Location
5.0
Value
4.0
Customer Service
5.0
10/2 Heriot Row was the ideal accommodation for our trip; it was in a great location for walking to everything; was one of the few reasonably priced flats with two bedrooms; and gave us a true UK living experience with it's historic architecture and numerous neighbourhood pubs and shops. The flat was clean and quite well stocked = could have used a few more tea towels and the freezer is in definite need of a defrosting and a few more ice cube trays - but those were very minor things. Katie was very helpful with information about transportation, tours and shopping. And she provided a few of the basics like milk and some fruit to get us going.
Lovely stay!!
Review submitted on Thu, 18 May 2017
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer Service
5.0
Wonderful apartment in a great area to walk to restaurants, groceries, sightseeing. Katie was just terrific to meet us and leave us apples, milk, and beautiful fresh tulips!!
Heriot Row apartment
Review submitted on Sat, 13 May 2017
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer Service
5.0
A very comfortable stay with all that we needed as a base to explore Edinburgh. Katie and Callum at Greatbase were very helpful and it was good to know they were easily contactable if needed.
Perfect
Review submitted on Sat, 15 Apr 2017
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer Service
5.0
We ha da wonderful time in Edinburgh, the apartment is only a few meters from the centre. We felt like at home . . .
Great Greatbase
Review submitted on Wed, 12 Apr 2017
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
4.0
Customer Service
5.0
As ever the Greatbase apartments are just that great Herrit Row could hardly be better. we are repeat customers andf will continue to be so and recommend them as much as possible
Heriot Row
Review submitted on Mon, 06 Mar 2017
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
4.0
Location
5.0
Value
5.0
Customer Service
5.0
This is a lovely place. Great location and comfortable, spacious apartment. When it's just the two of us visiting Edinburgh, we always check this one first.
A beautiful elegant Georgian flat
Review submitted on Sat, 04 Mar 2017
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
4.0
Location
5.0
Value
5.0
Customer Service
5.0
We loved everything about our short stay in this flat. Originally part of a Georgian town house, the flat has retained much of its original elegance. Mounting a few steps from prestigious Herriot Row, through a spacious communal entrance hall, we climbed the curving stone steps to the flat, which was spacious, comfortably furnished and filled with light from huge south facing windows which overlooked Queen Street Gardens. To my delight we were given a key to these beautifully cared for private gardens, normally the preserve of New Town residents only. The bedroom on the north side was of similar proportions to the lounge, with an intriguing hidden wardrobe, and also filled with light from its two Georgian windows which looked out on the pretty mews houses, once the stabling for the main house. The kitchen and bathroom were both, in relation to the other rooms, small modern and functional, but perfect for our needs. There is a convenient metro supermarket round the corner, opposite Leo's Beanery which does great breakfasts. We would love to return to this flat!
Edinburgh Weekend
Review submitted on Tue, 07 Feb 2017
4.0
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
4.0
Condition
4.0
Location
4.0
Value
4.0
Customer Service
4.0
Stayed at Heriot Row for the weekend, found the apartment warm and comfortable and in good condition. It is in a good location to explore the new town and the Stockbridge area and due to the location it is quiet at night giving a good nights sleep. Only complaint the crockery and cutlery could do with organising and or replacement. We will be back for a return visit
Christmas visit
Review submitted on Sun, 01 Jan 2017
4.2
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
4.0
Condition
4.0
Location
5.0
Value
3.0
Customer Service
4.0
This was a very spacious apartment in a great location for a short break. Everything within walking distance but if you want free parking its quite a way away and the traffic wardens are there on the dot to catch you!
We enjoyed the christmas markets and the galleries and walks along the Waters of Leith, all within easy reach.
Geat location
Review submitted on Tue, 06 Dec 2016
4.7
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
4.0
Location
5.0
Value
4.0
Customer Service
5.0
Enjoyed our stay in Herriot row ,well located for visiting all the sites. Apartment was very clean, well heated and very spacious.
Wonderful Stay at Heriot Row
Review submitted on Thu, 01 Dec 2016
4.7
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
4.0
Condition
4.0
Location
5.0
Value
5.0
Customer Service
5.0
Upon arriving we met Katie who showed us around the apartment and gave us some fab suggestions on which restaurants to try and which attractions to visit. I particularly enjoyed the whisky tasting at the Whisky Society which is just the other side of the park on Queen street. We ate at Tom Kitchin's restaurant, Kitchin, which is an amazing fine dine experience! We also ate at his pub, The Scran and Scallie, which is in Stockbridge and walkable (20 mins) from Heriot Row. The apartment itself is beautiful. Very clean and spacious with some really lovely Georgian features. The living room is huge with a big sofa to relax on at the end of a busy day walking around town. I mention the sofa because you don't actually see it in any of the photos so we had to phone and ask before booking. Perfect location in New Town and a very short walk to the main shops, pubs and restaurants on George Street. If you like whisky, you must try the Amber bar at the top of the Royal Mile (old town) which is inside the Scotch Whisky Experience building. I won't bother with the tour, just go and sit at the tasting bar and tell the barman what you like and they'll sort you out with a 'flight' - 4 whisky's to taste. Also, go for a drink at the Dome on George Street. It's wonderfully decorated at this time of year and really gets you in the Christmas spirit. Getting to the apartment from the airport is sooooo easy. Just get the airport express bus (100) from right outside the arrivals door and get off at the Princess Street stop and walk up Hanover Street and down to Heriot Row. We had a wonderful time and will certainly return!
A lovely stay
Review submitted on Wed, 26 Oct 2016
4.5
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
4.0
Condition
4.0
Location
5.0
Value
4.0
Customer Service
5.0
We had a lovely time in Heriot Row.
A beautiful flat, in an extremely quiet location, yet only 5 minutes walk or so from the centre of the city.
Fantastic early autumn break
Review submitted on Thu, 20 Oct 2016
4.5
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
4.0
Condition
4.0
Location
5.0
Value
5.0
Customer Service
5.0
Stayed in the Heriot Row apartment during the first week of October. The apartment was much bigger than it appears in the photos and was light, airy, warm and full of character. Even though it is not far from Princes Street we could not believe how quiet it was (especially at night). Although a very short walk to Princes Street there was both a small Sainsburys and Tesco Express which were even closer. The kitchen had all the necessary crockery and pots and pans etc to make a meal. Lots of tourist information provided at the flat. Nearly everything was within walking distance (some very tired feet) and for those attractions not close by it was easy to catch a bus from Princes Street to, for example, the Zoo, or the hop-on hop-off tourist bus on Waverley Bridge. Very pleased with the service provided by Greatbase - always quick to answer my emails. Thanks to Katie and her team.
Pleasant stay in Edinburgh
Review submitted on Mon, 05 Sep 2016
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
4.0
Location
5.0
Value
5.0
Customer Service
5.0
We stayed for about 2 weeks at 10 Heriot Row in August.
It was a very pleasant stay, close to the heart of the city but still a quiet zone.
Katie was very helpful with all of our needs as always.
Would gladly repeat the experience.
the service is very poor
Review submitted on Wed, 24 Aug 2016
3.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
4.0
Condition
4.0
Location
4.0
Value
4.0
Customer Service
2.0
the service is very poor. i am dissapointed about the behavior of the service people.
Katie replied more than 1 year ago
We helped Mr Wang and his family select the right apartments for his stay in Edinburgh. His wife and child told us that they enjoyed their time in our Albany Lane and Heriot Row apartments. As with all our guests, we notified Mr Wang of the departure time both prior to his stay and upon his arrival via email and verbal communication respectively. On the morning of his check-out date, Mr Wang left his wife and child at the apartment to attend a meeting in town. We arrived 2 hours after check-out time, to collect laundry and to clean the apartment for the next guests who were due in a couple of hours. Mr Wang's family were still using the apartment so we help them collect their belongings and carry their suitcases downstairs, as well as to book a taxi to take them to where Mr Wang had his meeting. A member of staff also accompanied them to be of further assistance in their journey. Mr Wang felt our service was not flexible enough and that he should be entitled to leave his luggage and family past departure time until he was ready to fly home later that afternoon, which would have been after our new guests arrived.
Grand comfort
Review submitted on Tue, 16 Aug 2016
4.7
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
4.0
Condition
5.0
Location
5.0
Value
4.0
Customer Service
5.0
Spacious apartment in lovely quiet road very near the centre of things. Huge sitting room, lovely kitchen and masses of old world charm. Mattresses a little old so got backache, but otherwise spotless.
Lovely, spacious apartment with modernized kitchen. Great Location!
Review submitted on Sat, 13 Aug 2016
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer Service
5.0
This lovely 2 bedroom apartment, or flat as you all say, was perfectly located in a quiet neighborhood just moments walking away from everything. It has a modernized kitchen and huge living room, with plenty of charm.
Great Stay at Heriot Row
Review submitted on Mon, 04 Jul 2016
4.7
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
4.0
Condition
5.0
Location
5.0
Value
5.0
Customer Service
5.0
Excellent flat in great location. Yes some things could have been 'better' but then you would be paying a lot more money for the same stay. As it is the flat offers great value for money - comfortable, clean and with friendly and helpful check in. If you want to eat at home the kitchen is well equipped - if you want to eat out it's all on your doorstep.
Thoroughly recommend the flat and we plan to return.
Excellent Accomodation
Review submitted on Wed, 22 Jun 2016
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer Service
5.0
This place was the cleanest and nicest place i have ever stayed in on holiday . Katie advised me this place would be suitable and she was right . The location and everything about it was perfect .
Brief stay in Edinburgh
Review submitted on Mon, 23 May 2016
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer Service
5.0
First time in Scotland, travelling with our daughter. Edinburgh is a very charming city, for its authenticity I would compare to Siena, Florence or even Venice (and I'm italian!). The flat We stayed in at Heriot Row is simply wonderful, a true victorian building, a huge space and all comforts with class, just ten minutes walk from the Royal Mile in a quiet area perfectly served. We said We must get back to Edinburgh to see more or just to live such a nice atmosphere of an art city and really We would like to be back at Heriot Row if possible. Very good experience!
Wonderful flat, location, city, and week. Outstanding
Review submitted on Sat, 09 Apr 2016
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer Service
5.0
From the moment we stepped into the flat (the photos do not do it justice!), we felt special. Very spacious, very well equipped and comfortable. We need not have taken so much stuff as cupboards had selection of washing liquid, softener, dishwasher tablets etc. You never quite know what to take. The Sainsburys local, just round the corner kept us fed and watered and the city is literally a 5 minute walk. The only recommendations we would make is that some dishcloths would be good and some drinks coasters. We were a bit worried about marking the lovely furniture so ended up using some of the leaflets. Very, very minor points and in no way took anything away from what was a really fabulous week. Would have no hesitation in recommending this break to anybody else or coming back ourselves.
Lovely apartment in perfect location
Review submitted on Sat, 26 Mar 2016
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer Service
5.0
A very spacious and comfortable apartment in a prime location. Lovely rooms with private gardens over the road made our stay quite special and a real treat.
Weekend break
Review submitted on Tue, 09 Feb 2016
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer Service
5.0
This was a great place to stay. Perfect location for Waverley station, Stockbridge bars and restaurants and all the amenities off George Street. It was very comfortable and well equipped and access to the Queen Street gardens was a bonus.Katie was welcoming and helpful. Nothing but good things to say about Greatbase and the property. Also really good value when compared with the price of a hotel.
Great location.
Review submitted on Sat, 25 Jul 2015
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer Service
5.0
Heriot Row is an ideal location for sightseeing in Edinburgh. We walked to Edinburgh Castle, Waverly Train station, Princes Street and many neighbourhood shops and restaurants. The apartment is very well appointed and very spacious. We loved everything about it!
Beautiful flat
Review submitted on Thu, 09 Jul 2015
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
4.0
Customer Service
5.0
Great location and beautiful flat. Close to all attractions and a historical site in the same building row. Very quiet for such a convenient location.
10 Heriot Row
Review submitted on Tue, 23 Jun 2015
4.3
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
4.0
Condition
4.0
Location
5.0
Value
4.0
Customer Service
5.0
Great place to discover Edinburgh in arguably Edinburgh's finest street.
Great flat with just about everything you need
Visited it last year and again in 2015
Loved it!
A great double act - agent and flat
Review submitted on Mon, 01 Jun 2015
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
4.0
Customer Service
5.0
My fiancée and I enjoyed a great short break with Great Apartments in a wonderful Georgian townhouse apartment. The largest rooms (lounge and main bedroom) were huge and tastefully decorated. We also enjoyed the access to the private Queens Gardens which have a reclusive feel in the heart of Edinburgh.
Heriot Row is a brilliant location - handily placed for local restaurants, places to visit (a short walk to the National Portrait Gallery), the city centre itself and Stockbridge is just round the corner - more food, weekend market and very nice shops.
The booking was easy and we were met at the flat at the agreed time - Katie was very friendly and helpful.
We would love to stay here again.
Valentine bliss
Review submitted on Tue, 17 Feb 2015
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
4.0
Customer Service
5.0
a place to return to. this is our second visit and when we come back there will be a third. it is the ideal place. edinburg is so accessible we love Herriot Row
Beautiful apartment in the perfect location
Review submitted on Tue, 06 Jan 2015
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer Service
5.0
We were visiting Edinburgh for Hogmanay and were lucky enough to find this wonderful apartment. It is absolutely beautiful with a fully equipped kitchen, bathroom, large living room/dining room and 2 bedrooms (one of which has 2 beds).
It is perfectly located on a quiet street minutes away from all the action (which was great for getting to and back from hogmanay events).
The letter is wonderful to work with as well, promptly answering any and all questions we had both before and during our stay.
I would recommend this apartment to anyone staying in Edinburgh.
Very nice flat in a very convenient location
Review submitted on Mon, 24 Nov 2014
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer Service
5.0
This is a really lovely flat - beautiful, clean, comfortable and well located. Greatbase was recommended by a friend and we will certainly use this company again.
Weekend break
Review submitted on Mon, 17 Nov 2014
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
4.0
Condition
5.0
Location
5.0
Value
5.0
Customer Service
5.0
The apartment was well located and exceptionally spacious. We felt that a few additional items of kitchen equipment would have been useful, such as more pans and cooking utensils, plus proper drinking mugs. However everything else was very good indeed.
Fantastic flat and location.
Review submitted on Mon, 10 Nov 2014
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer Service
5.0
We would highly recommend Heriot Row and Greatbase for your stay in Edinburgh. Both provide excellent accommodation and service and great value for money
Nice big apartment with everything you need
Review submitted on Mon, 15 Sep 2014
3.8
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
4.0
Condition
4.0
Location
4.0
Value
4.0
Customer Service
3.0
Das Apartment liegt sehr zentral in der "Neustadt" von Edinburgh. Es ist sehr groß und schön eingerichtet. Die Küche enthält alles, was man benötigt. Parken ist sehr teuer - man kann das Auto jedoch einen angenehmen Fußweg weit weg kostenlos parken. Kleine Supermärkte zur Selbstversorgung gibt es in der nächsten Seitenstrasse.
Edinburgh sollte man "erlaufen" oder mit Bus & Bahn "erfahren". Man sollte auf jeden Fall auch Tagesausflüge in die Highlands unternehmen.
Spacious apartment
Review submitted on Sun, 07 Sep 2014
3.8
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
4.0
Condition
4.0
Location
4.0
Value
3.0
Customer Service
4.0
Comfortable stay in large apartment, gardens nice, near to centre,eateries close by. Kitchen crockery rather eclectic, single bed matress needs repalcing.
Beautiful Edinburgh Apartment
Review submitted on Tue, 19 Aug 2014
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer Service
5.0
Such an amazing apartment. It is a real diamond in a wonderful location. Well priced for during the festival. Will stay here again.Our home away from home.
a pleasant stay
Review submitted on Sun, 17 Aug 2014
4.3
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
5.0
Condition
4.0
Location
5.0
Value
4.0
Customer Service
4.0
we spent two weeks at Heriot Row and we really enjoyed our stay in that spacious apartment. It is well furnished with all needed appliances and the furniture is very stylish: armchairs are so comfortable that you can't but fall asleep quite fast!
The location is superb, right in the heart of New Town and close to Old Town as well. We could even watch the Festival Castle Fireworks from the living room windows! The street is very silent and the private Queen Gardens are just in front of the house.
We would go back there should we return to Edinburgh!
A wonderful start to our holiday in Scotland
Review submitted on Mon, 02 Jun 2014
4.7
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
5.0
Condition
4.0
Location
5.0
Value
5.0
Customer Service
5.0
We loved our stay at Heriot Row. The apartment is just right with all the home comforts and retains lots of period detail. The location is ideal for sightseeing and shopping in Edinburgh. Its just a short walk to wherever you want to go and in a great area with lots of literary associations good pubs and cafes. Greatbase are fantastic to deal with online and when you arrive they give you a really friendly welcome making you feel at home straight away. Thank you Katie and Greatbase. Michael & Frances from Australia.
Beautiful, well located flat
Review submitted on Tue, 27 May 2014
4.7
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer Service
4.0
Big, airy rooms, tastefully furnished. Quiet and peaceful with use of gardens opposite and in excellent location. Easy to get to both Princes St and Stockbridge.
Fabulous days in Heriot Row
Review submitted on Fri, 09 May 2014
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer Service
5.0
Thank you very much Katie for getting this flat for us to stay in Edinburgh. These days have been wonderful. I cannot imagine a better place to live in Edinburgh as Heriot Row. The flat is warm, very confortable and joyful. We have stayed for a few days in a real Georgian House in New Town. We have spent the whole mornings having breakfast in the living room in front of Queen Gardens... It has not been easy to leave the flat each morning...
Now, we know better Edinburgh, we think New Town is the best area for living in Edinburgh.
Thank you very much also for your advices and care.
We hope coming back soon.
Fernando.
10 Heriot Row, Edinburgh: first floor flat booked through Greatbase
Review submitted on Mon, 21 Apr 2014
3.7
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
3.0
Condition
3.0
Location
5.0
Value
3.0
Customer Service
4.0
A charming, graceful and surprisingly peaceful flat. It looks even nicer than in the photographs and has a great feel to it.
It was slightly (I mean, slightly), let down by some of the fittings and furnishings: for example, the garden furniture supplied for the kitchen was for two but the flat is rented for three people. It might be better to edit some of the antique chairs (and a quirky iron bench garden bench in the master bedroom) and swop these for additional tables/ desks. The round table in the sitting room is more like a card table than a sturdy dining table. Both bedrooms are spacious enough and would benefit from a small desk/table suitable for writing or using a laptop. Some of the numerous very small bowls/soup plates could be replaced with normal flat dinner plates and a few kitchen utensils which appear to have been overlooked e.g. a tin opener or something to use when cooking with non-stick pans. The flat has pretty good storage, even a potential coat cupboard in the internal hall, but there is still quite a lot of housekeeping, DIY, old furniture and general stuff filling up some of this space. A quick tidy up and despatch would solve this.
With a few, small, inexpensive tweaks the comfort and flexibility of the flat would be greatly improved.
There really is much to admire: high ceilings, central location and access to the delightful private gardens across the street. The kitchen was pleasant and modern. The bathroom had been refreshed with a separate shower. The master bedroom is huge and backs onto pretty residential gardens. The bed was very comfortable. The second bedroom was larger than I expected. The sofa in the sitting-room was very comfortable. During our stay the television was upgraded, by chance, to a slighter larger model. The WiFi works very well in most of the flat.
Katie from Greatbase was pleasant, helpful and provided good local knowledge. Her tip to visit the local farmers' market in nearby Stockbridge was spot-on and as a result my son and I enjoyed a tasty outdoor lunch the next day. Although, I was not initially delighted with the potential extra charges for arriving earlier than 4pm which I didn't discover until I had booked (perhaps I missed it on the website), I suppose on reflection this is just another, tighter business model in the style of Travelodge or Easyjet. Booking was easy, quick and, Katie, replied to my email query quickly.
Did my family and I enjoy are our stay? Definitely, yes. Did we want to stay longer? Yes. Would we return? Yes.
Excellent accommodation in a fine city
Review submitted on Sun, 16 Mar 2014
4.7
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
4.0
Customer Service
5.0
Heriot Row is a great location to explore Edinburgh and this accommodation gives a real taste of Georgian grandeur with all of today's modern comforts. The booking and service from Greatbase was very straight forward and Katie is very helpful and welcoming.
a short stay in Luxury
Review submitted on Tue, 18 Feb 2014
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
4.0
Customer Service
5.0
we came to visit our son and had a blissful time in a wonderful apartment in a wonderful bit of Edinburgh. this is the perfect place to stay Do try and see the quality
Review of Heriot Row apartment new year 2014
Review submitted on Sat, 11 Jan 2014
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer Service
4.0
We thoroughly enjoyed our stay at this beautiful apartment. It was exquisitely furnished, unbelievably spacious, warm, comfortable, perfectly located and more than provided for our every need over Hogmanay, we could easily prepare and cook our three course dinner on New Year's Day. We had a really relaxing time and would not hesitate to stay at this apartment on our next visit. Katie at Greatbase was not only very helpful, particularly when our heating failed on New Year's Eve, but also extremely knowledgable about the history of the area and Edinburgh in general. Very impressed.
EXCELLENT Georgian Central Edinburgh apartment
Review submitted on Sun, 29 Sep 2013
4.7
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
4.0
Condition
5.0
Location
5.0
Value
5.0
Customer Service
4.0
My friend and I have just had a fabulous week in Edinburgh staying at Heriot Row. It was a great Georgian apartment, exactly how I imagined Edinburgh. The apartment was very spacious and comfortable. It's location was amazing, within walking distance of everything, and if too tired to climb up to the Royal Mile a bus stop just round the corner with a really good regular service.
I do have few points that, for me, could do with addressing. Please note that these are NOT criticisms but merely suggestions and some personal preferences.
1. The lounge - The cleaner needs to ensure they check under the sofa cushions because (having dropped my opened purse and having to find all the loose change, I found some crisps and quite a lot of old dust underneath the cushion seats. Having said that everywhere else was spotless so perhaps this just go overlooked.
2. TV - I found the TV was somewhat too small for the lounge and we did have a few nights in when we would just have liked to watch a DVD, the website indicated that all apartments had DVD players, this one does not.
3. Large double deb - I like a firm bed but for me I found this just a little too firm - this is obviously just a preference.
4. Main bedroom again - I would have liked to have a small kneehole dressing table. There is plenty of room for one.
Overall however, this was a great apartment and most definitely a superb location. I would definitely recommend it and will certainly use Greatbase again should I return for a week or more's stay in lovely Edinburgh.
