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Burleigh House

Burleigh House

4.6
out of 5
Ratings from 4 reviews
100% of guests
recommend
Cleanliness
4.3
Comfort
5.0
Condition
4.3
Location
4.8
Value
5.0
Customer
Service
4.3

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Flexible cancellation available by booking directly with Bloom Stays Holiday Letting Agency
​Beautiful country house with period features
Wood burner & open fire
Large garden with heated swimming pool (seasonal)
Table tennis & pool table
Hot tub available to hire in - enquire for further details

Burleigh house

Review submitted on Mon, 26 Feb 2024
4.5
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
4.0
Location
5.0
Value
5.0
Customer
Service
3.0
The property and location was lovely.
We were 1 bed short 11 beds were available for 12 guests. We arrived at 5pm the office had closed, not a problem with the property but I think this is an issue with Bloom Stays for not letting the house keeper know how many people were staying at the house. I would not re book with Bloom Stays because of this issue.



Bloom Stays replied 60 days ago
Thank you for taking the time to leave a review of Burleigh House and we are glad to hear you had a lovely stay at the property. The house sleeps 12 without the additional bed provided which was provided by the owners, however we are happy to hear that the additional bed was provided for the stay to make your weekend an enjoyable one. Thank you for leaving the property in great condition following your check out and for being great guests during your stay. Best wishes, Bloom Stays

Fantastic stay

Review submitted on Mon, 19 Feb 2024
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
A beautiful home with a gorgeous garden. Lovely home, fantastic communication and would thoroughly recommend,



Bloom Stays replied 68 days ago
Thank you for being a great guest at Burleigh House, Jessica. We look forward to welcoming you back again soon. Best wishes, Bloom Stays

8/10 - lovely stay but with two key problems!

Review submitted on Tue, 03 Oct 2023
4.3
out of 5
Guest recommends this property
Cleanliness
3.0
Comfort
5.0
Condition
4.0
Location
5.0
Value
5.0
Customer
Service
4.0
The accommodation is generally fantastic. Large rooms, plenty of space, provision of games, pool towels, a lovely garden and plenty of outside seating to enjoy good weather. The kitchen in particular could have been cleaner and we had to pre wash most utensils before use.

Please see further comments below which is a text message I sent on the day we left the accommodation (two days ago) to which I'm yet to have a response.

On the whole we had a good stay, the house was great, garden immaculate and we had pretty much everything we wanted for our stay.

We had one big problem which was the swimming pool. It was a big factor in us booking this accommodation and two of my friends were in the pool when we noticed a dead hedgehog in the pool on the side where the cover retractor is. We had to use the net to remove it and placed it behind the hedges on the right hand side. This was still an issue however as my dog could smell it so we ended up having to cover it with a red box we found inside.

This of course worried our entire group and my friends who were in the pool before we realised quickly ran to shower in the hope of not catching any parasites.

We cannot understand why the pool was not cleaned beforehand as this would have obviously been noticed. Can you please look into this matter? It is a great shame as the weather was lovely this weekend and we were all looking forward to spending time in the pool.

Thanks



Bloom Stays replied 201 days ago
Thank you Sheel for leaving a review I know we have since spoken about the issue and hope you still had a lovely stay. As discussed the pool is cleaned between each stay however with an outside pool, there is always the possibility that wildlife could enter the pool area before and during a guests stay but unfortunately this is out of our control. If a guest reports this during their stay we are of course happy to resolve the issue, in this instance we were informed after your stay so we were unable to assist. Many thanks, Bloom Stays

A wonderful comfortable and well equipped house

Review submitted on Sat, 19 Aug 2023
4.5
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
5.0
Condition
4.0
Location
4.0
Value
5.0
Customer
Service
5.0
We had a wonderful holiday at Burleigh House and were very well looked after by the lovely team at Bloom Stays. The house is beautiful, comfortable, well arranged and perfect for all ages. The garden is stunning and the fabulous pool was a much enjoyed highlight. The village with its fantastic butcher is lovely and the surrounding area has all you need. We are already talking about coming back again!



Bloom Stays replied 249 days ago
Thank you for being such great guests! We are so pleased you enjoyed your stay and look forward to welcoming you back in the future.