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Puffins

Puffins

3.0
out of 5
Ratings from 1 review
0% of guests
recommend
Cleanliness
3.0
Comfort
2.0
Condition
2.0
Location
5.0
Value
2.0
Customer
Service
4.0

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Puffins is a fabulous family property on the edge of the beautiful golden sands of Treyarnon Bay. Only a stone’s throw from the beach, this wonderful property is perfect for holidays right by the sea.

review of Puffin Ocean blue

Review submitted on Fri, 27 Sep 2024
3.0
out of 5
Guest doesn't recommend this property
Cleanliness
3.0
Comfort
2.0
Condition
2.0
Location
5.0
Value
2.0
Customer
Service
4.0
Wonderful location but apartment very tired and needs updating Reported a lot of problems but unfortunately they were not sorted while we were there.

stephen from CAMBERLEY stayed at Puffins for 7 nights in September 2024


Cornish Seaview Cottages Ltd replied 156 days ago
Hi, I am so sorry you did not have a nice stay with us and that the issues you reported were not dealt with in the way you would have hoped , we pride ourselves on trying to sort any issues as quickly and efficiently as possible. I understand from Liz that she popped over to replace the light bulbs, it’s frustrating when they go but I think there are always a few in the property to hand, although I realise, they are not easy ones to change. Regarding the plumber coming to repair the tap, we did make contact, and a plumber was due to come but unfortunately couldn’t get to you before you left which was a shame. It has now since been repaired along with the exterior shower panel. Apologies once again. Many thanks, Melanie