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Riding Stable, Rookery Farm

Riding Stable, Rookery Farm

4.1
out of 5
Ratings from 13 reviews
77% of guests
recommend
Cleanliness
4.2
Comfort
4.1
Condition
4.0
Location
4.4
Value
3.9
Customer
Service
4.2

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The Riding Stable as its name suggests is a converted stable barn where the plough horses for the farm would have once lived. The property has 3 bedrooms (one on the ground floor with adjacent walk in shower/bathroom) and 2 bathrooms.

Family getaway

Review submitted on Mon, 22 May 2023
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
4.0
Location
5.0
Value
5.0
Customer
Service
5.0
Stunning first impression of the ridings, very clean and comfortable. A real home from home experience. The kitchen is well equipped (except for a measuring jug) and has a large fridge freezer and a dishwasher. Down stairs the accommodation is open plan and spacious. Upstairs there are two very large bedrooms and a bathroom. The ridings is very child friendly. Stair gates were provided both top & bottom. Our party consisted of 4 adults plus a one and three year old, so this was very much appreciated.
The weather was not always on its best behaviour during our stay but the heating kept us all cosy and warm, especially when the temperature dropped of an evening.
Plenty of soft fluffy white towels were provided for everyone, plus the everyday essentials such as washing up liquid dishwasher tablets cloths etc. We did have a small issue with the washing machine and dryer, but that was dealt with immediately by Jamie.
We also received on arrival, an extremely generous welcome packaged that made us feel very special.
The ridings is in a quiet location with plenty of parking (we had 3 cars) providing easy access to the coast and many of the famous north Norfolk walks and attractions.
If I could change just one thing it would be the TV. Great to watch the news at breakfast whilst sitting at the table, but of an evening the screen from the sofas was just a little too small.
We wouldn't hesitate to return to try out the garden BBQ weather permitting! Overall a great week was had by all, but especially the children.



Sue replied 5 days ago
Hello Penny Thank you so much for your review. This with be so helpful for potential guests when they are considering their family getaway. We are pleased to hear how much you and the children enjoyed your stay but sorry about the size of the TV. I will certainly pass this comment onto the owner. We hope to see you again when you can get to try out the BBQ.

An excellent long weekend

Review submitted on Mon, 01 May 2023
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
We thought a long weekend in early spring to Norfolk would be fun and found the Riding Stable barn to stay in. The location and architecture were spot on. There are various farm buildings tastefully renovated all different sizes and shapes. The interiors are tasteful and clean in good order, we had a lovely time and hopefully will return. Thank you



Sue replied 28 days ago
Hello Sue and David Thank you so much for your kind review. We are so pleased to hear how much you enjoyed the Barn and your weekend away. We hope you come again soon. You would be most welcome.

A brief escape to the country

Review submitted on Sun, 02 Apr 2023
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
A stunning cottage in a wonderful location. It is well equipped and well laid out. We would stay again.



Sue replied 58 days ago
Thank you for your kind review. We are so pleased to hear you how much you liked the cottage and its location. We would love to have you back to stay again

Disappointing

Review submitted on Tue, 28 Mar 2023
3.0
out of 5
Guest doesn't recommend this property
Cleanliness
3.0
Comfort
3.0
Condition
3.0
Location
3.0
Value
3.0
Customer
Service
3.0
Sadly didn’t meet our expectations. The welcome pack was not as described meaning that we had to go out for some bread which was rather irritating having had to wait until 5 o’clock to get into the property in the first place! There were a number of things requiring attention which we would have put in the maintenance book as requested had we been able to find it, all of which were clearly long standing -namely, the flush mechanism in downstairs shower room required attention, the shower curtain left much to be desired; fridge lining badly cracked making it unhygienic, likewise the damaged work surface by the hob. We appreciate there are signs asking guests to ensure that everything is put away clean, this had been totally ignored by our predecessors as we had to wash the crockery due to the visible food residue! The door tread in the largest upstairs bedroom was broken making it a trip hazard and potentially splinter hazard. It would have been nice to have had details of timings reference heating and water since at times it felt very cold and there were no instructions. Last but not least, provision of only one set of keys proved difficult at night as you cannot lock up and leave the keys in the key-safe if one couple goes out for the evening whilst the other stays in, meaning that the couple who stay in have no choice but to wait up for the ones who go out for reasons of safety!



Sue replied 58 days ago
Thank you for taking the time to review the cottage. All feedback is welcome and helps us to maintain the high standards that we aim to achieve. I cannot see where you reported any of these issues during your stay. Jamie , the property manager, is always on hand and would have responded straight away to any issues. You would have been provided with Jamie's number with your arrival instructions and also in the property manual. However we appreciate you bringing the maintenance issues to our attention and will be investigate. I am sorry that the welcome pack was not as expected and again appreciate you bringing this to our attention. We will make sure the manual is updated.

A shame

Review submitted on Fri, 16 Dec 2022
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
It was a shame we had a rather late arrival time and then a very early departure time. Sad to say one of the radiators didn't work and with extreme weather conditions it would have improved the stay.



Sue replied 147 days ago
Hello Denise Thank you for your review. All feedback is very important to us. I am sorry to hear that you had a problem with one of the radiators. All our cottages have a designated local property manager whose contact details are made available to you. The check in and check out times are in place because of the high demand for cleaners however we do always try to be flexible upon request wherever possible. I am pleased to see that you have booked again for next year and I am sorting out a good price for a couple of additional nights that you would like to stay.

Needs some updating.

Review submitted on Mon, 07 Nov 2022
3.5
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
3.0
Condition
3.0
Location
4.0
Value
4.0
Customer
Service
3.0
We had no heating until day before departure owner supplied us with portable heater.door mat by back door would help floor.



Sue replied 202 days ago
Hello Graham So pleased you chose to stay at The Riding Stable again and very very sorry to hear that you had problems this time with the heating. I understand that you spoke to the owner about this during your stay and that he provided you with an additional heater. The problem is being sorted and we do appreciate the fact that you let us know. Thank you for also pointing out that a door mat would be helpful. I will certainly pass this this on to the owner and the property manager. I hope you were not inconvenienced too much and that you return again soon.

All perfect

Review submitted on Mon, 31 Oct 2022
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
4.0
We had a very happy time staying in the Riding Stable at Rockery Farm. Very comfortable and it a great location



Could be cleaner. Probably not worth the expensive price

Review submitted on Wed, 28 Sep 2022
2.5
out of 5
Guest doesn't recommend this property
Cleanliness
2.0
Comfort
2.0
Condition
3.0
Location
4.0
Value
1.0
Customer
Service
3.0
Didn't find the property to a high clean standard. The windows and blinds were very grubby. One blind had a dead spider stuck to it that had clearly been there a while. Old receipts were found under the bed. We asked for both bedrooms upstairs to be singles, one was left as a double. Luckily my two teenage nieces agreed to share a bed. I know dogs are allowed in the property but the sofas werent clean and we found a lot of black dogs hairs. Also seeing as the property is for 6 people there isnt enough sofa space for 6 people to sit comfortably. There needs to be a mat inside by the back door seeing as this is the main entrance to the car. When wet outside and stepping inside it is very slippery. The property wasn't horrendous by any means, but it is very expensive for what it is and i wouldn't stay again or recommend to others.



Excellent accomodation in a pleasant and well kept setting.

Review submitted on Thu, 11 Aug 2022
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
I booked all the barns at Rookery Farm. The attraction being that they were grouped together around a courtyard and provided very comfortable accomodation for a large family group plus two dogs. Each barn had its' own garden so that each group could have some private space when required. My sister-in-law, her partner, one of my sons and his fiancee stayed in The Riding Stable. My son particularly enjoyed the downstairs bedroom with the patio doors opening out onto the courtyard.The barns were well equiped and met all our requirements. The furniture was in good condition and as one would expect from continual use by families and dogs. We were able to use the Long Barn for evening meals altogether. There was plenty of room for cars to park and easy access to the Riding Stable with luggage etc.
The site manager was very helpful and visited the site each day. The bed linen and towels were excellent. We had a really good stay and lots of celebrations as it was my husband's 70th birthday.



Sue replied 285 days ago
Hello Janet Thank you so much for your kind and detailed review. Who wouldn't want to stay at Rookery Farm? I am pleased to hear how your son enjoyed having the patio doors leading into the courtyard from his bedroom. Such a treat. We are very lucky having Jamie the site manager who is always on hand. We do hope you and your family will visit us again soon. Of course you don't have to book the whole place if you want to return with a smaller group.

Rather pokey

Review submitted on Mon, 18 Jul 2022
2.2
out of 5
Guest doesn't recommend this property
Cleanliness
3.0
Comfort
2.0
Condition
2.0
Location
2.0
Value
1.0
Customer
Service
3.0
We found it rather pokey and only 5 comfortable seats. Had to ask for equipment, ie teapot.
Wet room shower meant you had to walk through water to reach toilet or hand basin as the room was so small, or put towels on floor.
The garden was scruffy and uninviting.
Beds were comfortable.



Sue replied 315 days ago
Hello Ralph Thank you for taking the time to leave your review. We welcome all feedback. I am sorry to hear that you found the cottage pokey. I am surprised as the total floor space of the cottage is 101 sq mtr which isn't necessarily small. I notice you had to ask for a teapot, I assume our on hand property manager sorted that for you straight away. The wet room is a wet room and will become wet during use and for a little while after. I am sorry if this caused you inconvenience. I am also disappointed to hear that the garden was scruffy and uninviting. I will certainly pass this onto the property manager to investigate. Its good to hear that at least you found the beds comfortable. Many thanks

A week at Rookery Farm

Review submitted on Mon, 27 Jun 2022
3.7
out of 5
Guest recommends this property
Cleanliness
3.0
Comfort
4.0
Condition
3.0
Location
5.0
Value
3.0
Customer
Service
4.0
We had a good week at the Riding Stable, whilst the cottage was reasonably clean the place is looking somewhat tired and is in need of some updating and refurbishment. We were awakened by the alarm sounding on several nights and eventually the internet died. Having said this we did have a fantastic time and would recommend it.



Sue replied 337 days ago
Hello Michael Thank you for your review and feedback. Your comments are very important and help us to maintain a high standard. I will certainly pass them on to the owner and the property manager. I am pleased to hear that you still had a good time and we hope ton see you again soon. Kind Regards Sue

Riding stable

Review submitted on Fri, 27 May 2022
4.2
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
4.0
Condition
4.0
Location
4.0
Value
4.0
Customer
Service
5.0
Lovely place grounds and gardens.
Very nice inside lovely rooms and small coal space. We had a great stay.
A couple of small improvements are suggested such as a rug for the living area. Also a new shower curtain and descale the shower head and kettle.




Sue replied more than 1 year ago
Hello Michelle Thank you so much for taking the time to review The Riding Stables. I am pleased to hear that you enjoyed your stay. Your comments are very important to us and I have noted your comments regarding the shower curtain and shower head and I will pass these on to our property manager. With regards to the rug; I believe it was decided not to provide rugs as they can slip on the tiled floors. I hope this did not spoil your stay too much and we hope to see you again soon. Kind Regards Sue

Short stay

Review submitted on Thu, 28 Apr 2022
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Good location, nice comfortable property, well stocked with equipment and easy access. We were only a party of four so we had no issues but we would have been short of comfy chairs if we there had been six of us. We will be returning.