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Work Shop, Rookery Farm

Work Shop, Rookery Farm

3.7
out of 5
Ratings from 2 reviews
50% of guests
recommend
Cleanliness
4.5
Comfort
3.5
Condition
3.5
Location
4.5
Value
3.0
Customer
Service
3.0

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4-bedroomed converted barn set in a quiet village approximately 3 miles inland from the beautiful north Norfolk coast.

Disappointing

Review submitted on Thu, 11 May 2023
3.0
out of 5
Guest doesn't recommend this property
Cleanliness
4.0
Comfort
3.0
Condition
3.0
Location
4.0
Value
2.0
Customer
Service
2.0
Webb site information on welcome pack incorrect and photos misleading - property smaller than thought
Insufficient hot water for 8 people and heating system incorrectly set.
Kitchen inventory needs updating ie saucepans with no fitting lids and no measuring jug etc.
Stripping the beds before leaving is something the customer should not have to do as it is part of the service from self catering properties.




Sue replied 18 days ago
Hello David Thank you for you review. Your feed back is very important to us. We are sorry to hear that you were disappointed with the Work Shop Barn. I hope you reported the issues that you had to the property manager who would have attended straight away. His number is on the information sheet mounted on the wall and also in your arrival instructions, however I will of course pass your comments on as it is important to us to to maintain a high standard. Norfolk Stay

workshop stay 6 to 13 May 22

Review submitted on Mon, 16 May 2022
4.3
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
4.0
Condition
4.0
Location
5.0
Value
4.0
Customer
Service
4.0
good location for seeing the whole of North Norfolk - Cromer 10 mins away - if out all day can visit Hunstanton to the East and see the seals near Yarmouth to the West. plenty of good pubs for lunch, but it was clear the cost of drink and food has risen. 2 local pubs that could be walked to for evening meals. good value for money.
property had not been used during Covid, was clean and tidy and fully equipped for our stay. operating instructions for the oven need to be provided, managed to sort out in the end, not a major issue.
parking was good with vehicles secure. outside security lights were good. good private gardens with seating.
on a working farm, not an issue, nice and quiet. plenty of footpaths to walk around the farm and local area. met the farm owner in his office, open chat re history of the farm.the barn convertions very established since 2007. local road beside property busy but a main link between villeages, noise was not an issue.
on the cost for a week, appreciated that owner held 2020 price, our trip delayed 2 years re Covid. overall still good value for money for 6 adults.
has a CS on site, would return with our motorhome in the future.





Sue replied more than 1 year ago
Hi Terry Thank you for your review. Your feed back is very important to us. I am pleased to hear you enjoyed exploring the local sights and sampled the food at local pubs. Sorry to hear you didn't have instructions for the cooker but pleased you managed to sort it out. Its good that you are thinking about using our camp site next time you visit the area. Kind regards Sue