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Black Grouse Lodge

Black Grouse Lodge

4.6
out of 5
Ratings from 12 reviews
100% of guests
recommend
Cleanliness
4.8
Comfort
4.8
Condition
4.4
Location
4.8
Value
4.4
Customer
Service
4.7

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Black Grouse Lodge is a superior property situated at the North of Aviemore with fantastic views to the Cairngorm mountains from the hot tub. This lodge sleeps up to 10 guests in 4 bedrooms

Brief summary

Review submitted on Thu, 01 Feb 2024
3.5
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
4.0
Condition
3.0
Location
4.0
Value
3.0
Customer
Service
3.0
This property is a great property but it is a bit tired and requires some work done to the fabric of the building.
We had problems with the hot water and its pressure.




Great stay

Review submitted on Sat, 20 Jan 2024
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Spent a lovely 3 nights at BGL in December 2023 with 5 friends. Great house with lovely view from rear of property of Cairngorms. House has everything you need. Had an issue with TV in lounge and a bedroom radiator but maintenance attended to it within 1 hour of calling them. Hot tub was fabulous and great to relax and chat with friends. Recommend take extra logs for fire if using every night. Enjoyed our stay so much we have booked again for this year



Great location and accomodation

Review submitted on Tue, 10 Oct 2023
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
4.0
Location
5.0
Value
5.0
Customer
Service
5.0
Second time staying at Black Grouse Lodge. Perfect for our family get together. Would recommend for comfort, living space and location.



Excellent stay

Review submitted on Wed, 20 Sep 2023
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
The lodge exceeded expectations. We were celebrating numerous events that we as a family had experienced this year. There was eight of us and a dog. Lots of space for us all without getting in each others way. Rooms spacious, very well equipped Lodge, met all our needs and more. Grandson especially happy with fussball and x box! We all enjoyed the hot tub, first time for me. Overall an amazing stay. Thanks for wine and shortbread



Great Lodge - But Be Warned About G.N.L.

Review submitted on Sat, 29 Jul 2023
4.7
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
4.0
Location
5.0
Value
5.0
Customer
Service
4.0
Just returned from another great week at Black Grouse Lodge (2nd time there). Fabulous house in excellent surroundings. Surprised though that a report of 2022 mentioning a faulty top oven door had still not been fixed in July 2023! Have used Great North Lodges for about 7 years now staying at several of their lodges. Without exception, all we have stayed in are of excellent quality. I have found G.N.L. to be a very professional company and easy to deal with BUT....I got a shock this year! Two days before we were due to leave I checked my current account and was concerned to note that the balance was £500 less than it should have been - all down to G.N.L ! I phoned them and was told that they had changed their security deposit arrangements whereby they now put a £500 pre authorisation on your debit card which is released after your holiday. They had failed to inform me of this change. So now, I had £500 less than anticipated to spend. The G.N.L. lady explained that they had not actually taken the money out of my account, it was only pending. However, the effect was that the money was actually frozen - as it was pending I had no access to it either! So be warned, unless G.N.L. change their security deposit arrangements, two days before you go on holiday you will have £500 up in the ether somewhere that you will not have access to until several days after your holiday!



Great North Lodges replied 270 days ago
We take a pre-auth security deposit or refundable deposit on all our properties, your booking confirmation will explain this very clearly. If there is any problems we are always contactable, as this guests did and we sorted the probelm for them. It is very disappointing they then wrote this review. We will always do our upmost to help you enjoy your holiday.

Enjoyed "Black Grouse Lodge"

Review submitted on Sat, 29 Jul 2023
4.7
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
5.0
Condition
5.0
Location
4.0
Value
5.0
Customer
Service
5.0
Thoroughly enjoyed our stay at Black Grouse Lodge. Have booked again for nest year already. Plenty of space for all our family, which is now much larger than when we first booked through GNL in 2012! Everything functioned, apart from one of the (many) ovens, so it was not a problem. Two fridges very helpful. BBQ a hit. The X Box and Football table great touches. Hot tub a great treat - however, we were so busy doing Highland Wildlife Park, Landmark, etc, etc, that we didn't get as much use out of it as we would have liked. Small suggestion - perhaps a new Vacuum cleaner for next year?
Thoroughly recommend for large family groups with teenagers - ours welcomed the opportunities to hang out in different parts of the house.
Well done, GNL - another winner for the McDowall family.



Relaxing

Review submitted on Tue, 20 Jun 2023
4.5
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
4.0
Location
5.0
Value
3.0
Customer
Service
5.0
Great lodge but the floorboards upstairs are super creeky to a point that everyone wakes up if you’re using the bathroom in the middle of the night. Robes and slippers are a lovely touch



Excellent stay at black grouse lodge

Review submitted on Wed, 17 May 2023
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Beautiful scenery and grounds
Very well equipped
Very clean and comfy beds
Excellent facilities
A nice 15 minute walk into the centre of Aviemore
Quiet, peaceful area



50th birthday surprise

Review submitted on Sat, 03 Dec 2022
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
4.0
Customer
Service
5.0
I booked this as a surprise for my husbands 50th birthday. To say he was wowed is not an understatement. The fact that we had the room for friends stay with us for the weekend made it all the more special. Plenty of space for us, our friends and the dogs. The only down side I would say is that the power kept shorting out. So several mornings when we got up there was no power- which meant no heat. The first day the help number advised me to look for the main electricity board which did show a tripped fuse. When it happened the next day and the following day we know which fuse to reset. When the property service team member arrived he could not isolate a fault. But we managed to do this by process of elimination. The new dishwasher was what appeared to be tripping the fuse, about 20 minutes into its cycle and about 10 minutes from the end of they cycle. We just ate out because of this. The only other issue was that they were waiting a part to repair one of the oven doors so when everyone’s was there at the weekend we struggled with cooking space as we could only use one large oven. However, this did not dampen our enjoyment. The house is fabulous, well appointed and stunning views. We were glad to have the last 5 days on our own to enjoy the peace, quiet and views to die for.



Perfect place for a group to stay in Aviemore

Review submitted on Tue, 15 Nov 2022
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
We had a girls weekend down in Aviemore and the Black Grouse Lodge was the perfect spot for us to stay. A short walk to the closest shop and a slightly longer walk to the main street, it is located well.

The house itself is well equiped, comfy and plent of space for everyone, the hot tub was lovely and the gardens are nice and well kept.

Would love to come back again.



Long weekend in Black Grouse Lodge

Review submitted on Tue, 18 Oct 2022
4.7
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
4.0
Location
5.0
Value
4.0
Customer
Service
5.0
We loved our long weekend in this beautiful home, which is in a quiet setting with lovely views. Great home for our long awaited family get together. I can recommend booking through The Great North Lodges team.



Summer break

Review submitted on Sat, 03 Sep 2022
4.0
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
4.0
Condition
4.0
Location
4.0
Value
4.0
Customer
Service
4.0
Loved this house, not only did this house offer sleeping accommodation for 10 it also offered a dining table that sat 10, ample space in the house and the grounds. And the views from the master bedroom / lounge are cracking.