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Casa Crusoe

Casa Crusoe

4.7
out of 5
Ratings from 16 reviews
100% of guests
recommend
Cleanliness
4.4
Comfort
4.7
Condition
4.5
Location
4.7
Value
4.8
Customer
Service
4.9

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Spacious ground floor apartment sleeping 3-4 in 1 bedroom - great value

  • Comfy Seating / living area with SMART TV
  • Fully equipped kitchen ideal for family meals
  • Access to the bay amenities included
  • Sleeps up to 4 (sofa bed for 3rd and 4th guest)
  • King master bedroom with adjacent bathroom
  • Pet Free

A great little place to stay

Review submitted on Sun, 10 Nov 2024
4.5
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
4.0
Condition
4.0
Location
5.0
Value
5.0
Customer
Service
4.0
We had a lovely time in this apartment.
Very clean and comfortable.
It was a bit tight with the sofa bed out but we were aware of that.
It could do with a non slip mat for the bath just in case!!
There wasn't too much crockery etc so we did have to keep putting the dishwasher on but otherwise everything was great and we would recommend a stay here as it was close to all the amenities.
A lovely little apartment and very clean.




Anthony replied 37 days ago
Thank you for your lovely review - we are delighted you had a lovely holiday and look forward to welcoming you again soon (with more crockery)

Lovely weekend

Review submitted on Wed, 30 Oct 2024
4.8
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
The apartment is lovely, comfortable, well equipped and a great base to explore. It was a nice place to go back to at the end of the day after exploring the beautiful east coast and beach walks.
Lots of information from Anthony was given ahead of our trip and regular communication from checking in to checking out.
We will return




Anthony replied 52 days ago
Thank you for your lovely review - we are delighted you have a great holiday and look forward to welcoming you again soon!

Accomodation

Review submitted on Sun, 27 Oct 2024
4.7
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
3.0
Value
5.0
Customer
Service
5.0
Being elderly we did not realise the distance to Filey town center and beach but this did spoil or holiday.accommodation first class every thing you need.pub and shop very handy




Anthony replied 52 days ago
Thank you for your lovely review - we are delighted you have a great holiday. Please note we make no secret of the location to Filey and the distance to the beach and we urge you to check this next time before you stay with us. We look forward to welcoming you again soon!

September staycation

Review submitted on Sun, 22 Sep 2024
4.7
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
5.0
Condition
4.0
Location
5.0
Value
5.0
Customer
Service
5.0
The apartment is warm, comfortable and very homely. The coffee machine is a lovely touch. The facilities on site are quite good. We were blessed with amazing weather and had a lovely relaxing break.



Anthony replied 86 days ago
Thank you for your lovely review - we are delighted you had a great holiday and look forward to hosting you again soon!

One night stay at the Bay

Review submitted on Sun, 08 Sep 2024
4.5
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
5.0
Condition
4.0
Location
5.0
Value
4.0
Customer
Service
5.0
A nice comfortable one bedrooms flat on the Bay Holiday Complex
Good parking , handy for the beach .
A good location for exploring the other seaside resorts of Bridlington and Scarborough



Anthony replied 100 days ago
Thank you so much for your lovely review. We are so glad you had a lovely holiday and look forward to welcoming you back soon!

A great little find

Review submitted on Fri, 30 Aug 2024
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
A great little apartment in a fantastic holiday village full of amenities that added to our holiday. The apartment was clean and included all items expected. Hosts kept in contact and any issues were dealt with promptly.



Anthony replied 107 days ago
Thank you for your lovely review - we are delighted you had a great holiday and look forward to welcoming you back soon!

Family break

Review submitted on Mon, 19 Aug 2024
4.2
out of 5
Guest recommends this property
Cleanliness
3.0
Comfort
4.0
Condition
4.0
Location
5.0
Value
4.0
Customer
Service
5.0
Lovely stay, complex was spotless as an elder couple a slip mat in the bath would have been ideal (we bought one in Filey ) the apartment was lovely with all modern fittings & fixtures great to have a dishwasher and washer/dryer. The only complaint I have is the rubber seal at the bottom of the glass shower screen needs replacing as it was black with soap scum



Anthony replied 121 days ago
Thanks for your lovely review - we are delighted you had a good holiday and look forward to hosting you again soon - we will swap out the seal now!

A wet weekend in Filey Bay

Review submitted on Wed, 17 Jul 2024
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
4.0
Value
5.0
Customer
Service
5.0
Our stay in Casa Crusoe was very comfortable and warm, given the wet weather we experienced during our stay and would happily recommend it. The apartment was well kitted out, although I would suggest an instruction leaflet for the oven would be very useful. Everything worked well that we used and the location is excellent. Despite the weather we got out for walks in the Bay and surrounding countryside and it is literally a five minute drive to Filey itself a delightful small traditional seaside town with lovely Fish Restaurant and several good coffee shops, we liked the Coffee Shed and Inghams Fish Restaurant the best. The Bed was comfortable and the shower hot and powerful. The Bay village is well laid out with directions, and while we did not use the facilities very much the staff in them were helpful and friendly. The whole village feels peaceful and the different property styles enhanced the feeling of being away. We will certainly keep Bay Village on our Radar for ourselves and with family if the occasion arises. Thankyou Anthony and all the team.



Anthony replied 149 days ago
Thank you so much for your lovely review - it really is appreciated. We are so glad you had a lovely holiday and look forward to welcoming you again soon!

Short break away

Review submitted on Sun, 14 Jul 2024
4.5
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
4.0
Condition
4.0
Location
4.0
Value
5.0
Customer
Service
5.0
We had a lovely short break in Casa Crusoe, when we arrived there were a couple of issues which we reported to Anthony and they were resolved the next day. Nice welcome pack for immediate needs, tea,coffee etc along with fresh cloths and scourer. The sites facilities are great with a real eclectic mix of properties and central for the East coast resorts.



Anthony replied 149 days ago
Thank you so much for your lovely review - it really is appreciated. We are so glad you had a lovely holiday and look forward to welcoming you again soon!

Casa Cruso

Review submitted on Sun, 07 Jul 2024
4.8
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Really enjoyed our stay at the Bay Filey .The apartment was excellent everything you needed was there it was clean and in an excellent location lovely walks to the beach.
Anthony from anchor bay holidays was very good most helpful will Definitely return .



Anthony replied 163 days ago
Thank you so much for taking the time to write us a review of the property - we are delighted you had a good holiday and look forward to welcoming you again soon!

Short june break

Review submitted on Wed, 26 Jun 2024
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
4.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
I thought Casa Crusoe was very spacious for two , well equipped and very clean. The sofa was slippy to sit on ,we kept sliding down - could be easily solved with a cotton throw not the thin nylon fleece provided. In the future it will need a little maintenance double glazing is breaking down and the one of the slats on window had a middle piece missing very noticeable when closed..



Anthony replied 177 days ago
Thank you for your lovely review of our property - the double glazing is scheduled to be replaced as is the blind to the bedroom. We look forward to welcoming you again soon.

Short stay

Review submitted on Thu, 23 May 2024
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
4.0
Had a very good experience while staying at Casa Crusoe. Good for me as it was the first time I had stayed anywhere on my own ( being a widow).



Anthony replied 206 days ago
Thank you for you lovely review - we are so pleased you had a lovely holiday and cannot wait to welcome you again soon!

Lovely location

Review submitted on Mon, 01 Apr 2024
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
4.0
Location
5.0
Value
5.0
Customer
Service
5.0
We enjoyed our short stay at The Bay.

Apartment was very clean and comfortable with everything we needed. It was before Easter and it was very quiet. We used the pool but nothing else as we used the location to visit places around us.
The only issues were the roller blinds didn't work and as the bathroom window was next to the apartment block entrance we felt a little exposed when the lights were on. Also there was no leisure pass to be seen.
Apart from that it was great



Anthony replied 262 days ago
Thank you for your review - the roller blind will be fixed and the leisure pass had been taken by the previous guests and we did inform you of this by text, and provided instructions on how to access the pool in the interim. We are so pleased you had a great holiday and look forward to welcoming you back soon.

Short stay

Review submitted on Wed, 27 Mar 2024
4.3
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
4.0
Condition
4.0
Location
4.0
Value
5.0
Customer
Service
5.0
Nice short stay in a good location for trips out up and down the coastal area. Good amenities with free access a bonus. Would definitely come back and stay again.



Anthony replied 268 days ago
Thank you for your lovely review and kind words. We look forward to welcoming you back soon.

Happy Times

Review submitted on Sun, 17 Mar 2024
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Just me and my dog and a lovely experience .very clean and loved the courtesy gifts very useful.everything was lovely easy to use key system .Will definitely come back x



Anthony replied 276 days ago
Thank you for your review - we are so pleased you had a great holiday and look forward to welcoming you back soon.

A good stay but a few niggles

Review submitted on Wed, 14 Feb 2024
4.3
out of 5
Guest recommends this property
Cleanliness
3.0
Comfort
5.0
Condition
4.0
Location
5.0
Value
4.0
Customer
Service
5.0
First impressions on arriving at the bay were that this was a lovely site.
On entering accommodation, which we did at around 4.30, the floor had clearly been the last thing cleaned as it wasn’t just wet but there were puddles on the floor!! Throughout the hallway and the main living kitchen area. As we removed our shoes to ensure this them didn’t become muddy we got our socks soaking!!
On unpacking, in the kitchen there is not one cupboard space suitable for dried food items or items such as bread. All drawers had kitchen items in as did all the cupboards except the one under the sink which is not appropriate to put food items in and a skinny unit with a piping in.
All the blinds had been pulled up and tied and when we went to put them down all sets were extremely dusty!!! Could I suggest that they a given a quick dust as part of the cleaning regime?? It would literally take 2 mins per set!!!
On arrival we couldn’t find the welcome book. We looked in all the cupboards in the living area and not to be found! Therefore we didn’t know the location on the wifi password. I checked the router, and it was under a part the slides out on the back, but again not an easy find. We did find the welcome booklet eventually later that evening in a kitchen drawer under several chopping boards! I have left it in the living area on one of the units, and would suggest for future bookings it is left visible!
Noise is a bit of an issue in the bedroom. With it being on the main road traffic noise is very audible. And as it is also close to the front door we could also hear others coming in later in the night as the front entrance is communal.
I also initially booked for 2 adults and 1 child, fully aware I would need to pay for additional bedding for sofa bed or bring my own. Towels only left for 2 guests. As it happened the other adult ended up not being able to join us so no issue, but if anyone else is expecting towels for all guests, take some of your own just incase!
Overall the accommodation was very well maintained, except the few niggles I have described. It had clearly recently been decorated as we could smell paint! Decor all lovely.
Would I stay in casa crusoe again, probably not. Too many niggles for me and the noise in the bedroom is just too much of a no for me! I would however stay on the bay in future. If you’re not bothered by noise then I would highly recommend casa crusoe.



Anthony (Manager) replied 311 days ago
Thanks for your review - we are glad you had a good stay. In terms of your niggles Wet floor - we always mop ourselves out - i.e. it is the last thing to be done especially given the atrocious weather at the moment - this was done to ensure it was clean for you so I hope you understand we do this to ensure high standards. Kitchen - as a one bedroom apartment we want to give you as many features as possible including built in microwave, oven, fridge, dishwasher and washing machine so this does impact cupboard space. We will look to re-arrange a few things so you dont have to put food on the worktop in the future. Booklet - the last guests must have put this away - we do say you are to leave this out and am grateful you did. However you say you couldn't find the wifi code - this had been emailed to you 3 times prior to your arrival (its on the front of the booklet) and it is also displayed on the poster in the property marked "Wifi code" - so I am sorry you didn't find this. Towels - there is bedding and towels provided for the third guest - these are left in the bedroom cupboard for you and we always leave these when there are more than 2 guests. The noise levels - the parade is not a "main road" - it is the main road on the bay village but not like a high street in a town centre - there are over 100 properties on this road and we never normally have any issues so I do apologise if there were any for you. Thanks again Anthony