Reviews for The Moorings | Upfront Reviews

Another wonderful stay!

Review submitted on Sun, 09 Feb 2025

5.0

out of 5

Cleanliness

5.0

Comfort

5.0

Condition

5.0

Location

5.0

Value

5.0

Customer
Service

5.0

This was our second visit to The Moorings and undoubtedly will visit again! For us, the house is located in the perfect spot on the island, we love being so close to the Duver and St Helens beach. The house is so homely, clean, well furnished and cosy. We had a great week out and about all over the island and really appreciated coming back to our comfortable home.

Would you return?
Yes

Fiona from Lacock stayed at The Moorings for 7 nights in January 2025

Perfect Week!

Review submitted on Sun, 20 Oct 2024

5.0

out of 5

Cleanliness

5.0

Comfort

5.0

Condition

5.0

Location

5.0

Value

5.0

Customer
Service

5.0

We had a perfect week staying at The Moorings in St Helens! The Moorings was everything we wanted from a holiday home: clean, comfortable and homely. The enclosed back garden was perfect for our 2 dachshunds which made a big difference to our holiday, peace of mind is very important to us. We thoroughly enjoyed our stay and really appreciated the location of the house just a short walk to the Duver and the beach.

Would you return?
Yes, we hope to return next year.

Andrew from Lacock stayed at The Moorings for 7 nights in October 2024

John White replied 143 days ago

Thank you for taking the time to leave a review on your stay at The Moorings. So glad you had a perfect week and it was everything you wanted including the enclosed back garden for the most important 4 legged guests! And its location to the beach.

Lovely place, great location

Review submitted on Fri, 16 Aug 2024

4.8

out of 5

Cleanliness

5.0

Comfort

4.0

Condition

5.0

Location

5.0

Value

5.0

Customer
Service

5.0

We stayed with our three teenage kids and found the place lovely.

Very spacious downstairs with a gorgeous conservatory.

Nice bedrooms and only (very) small downside was the king size zip & link bed was a little uncomfortable but not enough to put a downer on anything.

Island Homes were very easy to get hold of and very helpful when needed - would happily book with them again.

Would you return?
Yes

James from Thatcham stayed at The Moorings for 7 nights in August 2024

Lovely Property

Review submitted on Thu, 15 Aug 2024

5.0

out of 5

Cleanliness

5.0

Comfort

5.0

Condition

5.0

Location

5.0

Value

5.0

Customer
Service

5.0

We had a lovely holiday at The Moorings, great location and the property provided everything that we needed for our stay. Ample space for 3 generations with the conservatory and garden and living areas. The master bedroom is a very generous size with a super king bed and enough room for a cot. The kitchen was well equipped and we were all able to sit together at the dining area.
Short walk to the sea and across the Duver, pub and restaurant a short walk away also. No off road parking but didn’t have a problem parking in the road.
In my opinion the only negative was the bed in that the second bedroom was a small double which meant it was rather cosy for two adults and for some reason the sheet kept coming off during the night but other than that everything else was perfect and we would definitely stay again.

Would you return?
Yes

Guest from Camberley stayed at The Moorings for 7 nights in July 2024

A comfortable, well positioned house, good for families with children and dogs.

Review submitted on Fri, 26 Jul 2024

4.8

out of 5

Cleanliness

5.0

Comfort

5.0

Condition

5.0

Location

5.0

Value

4.0

Customer
Service

5.0

A well positioned house round the corner from St. Helen's village green, old bookshop, village shop and good pub. A five miinute walk downhill to the Duver and again to St Helen's bay and Baywatch cafe. The house itself was well planned and nicely furnished. In our case plenty of space for toddler, baby and dogs. The narrow stairs posed a bit of a problem for the elderly in our party who would have benefitted from a handrail on the wall side. There did not appear to be an extractor fan above cooker. Parkng outside the house is not guaranteed, some days better than others, but certainly a house we would like to book again.

Would you return?
Yes as long as we do not get too disabled for the stairs.

Gill from Thornton Heath stayed at The Moorings for 7 nights in July 2024

Great location

Review submitted on Fri, 07 Jun 2024

5.0

out of 5

Cleanliness

5.0

Comfort

5.0

Condition

5.0

Location

5.0

Value

5.0

Customer
Service

5.0

Our third visit and we would definitely book again, so that speaks volumes. We love the village feel of St Helens and the location and facilities of The Moorings. Spacious property - plenty of room for 6. Residential neighbours either side so it feels very homely. Future visitors will not be disappointed.

Would you return?
Definitely

Alan from Ilkley stayed at The Moorings for 28 nights in April 2024

The moorings

Review submitted on Fri, 07 Jun 2024

5.0

out of 5

Cleanliness

5.0

Comfort

5.0

Condition

5.0

Location

5.0

Value

5.0

Customer
Service

5.0

Thank you for letting us stay in this beautiful house in beautiful St Helens on the beautiful Isle of Wight. We had a lovely holiday.

Would you return?
Yes we definitely would

Linda from Reading stayed at The Moorings for 7 nights in May 2024

Great house

Review submitted on Fri, 12 Apr 2024

5.0

out of 5

Cleanliness

5.0

Comfort

5.0

Condition

5.0

Location

5.0

Value

5.0

Customer
Service

5.0

Beautiful house in a lovely area of the island, cleam, well equipped house with plenty of space for our 5 person family. Nearby pub is excellent although St Helens needs a coffee shop up and running again!!

Would you return?
Yes

Chris from Portsmouth stayed at The Moorings for 7 nights in March 2024

A Winter Break

Review submitted on Sat, 24 Feb 2024

4.8

out of 5

Cleanliness

5.0

Comfort

5.0

Condition

4.0

Location

5.0

Value

5.0

Customer
Service

5.0

Another very enjoyable stay at The Moorings, thank you. Clean, warm, comfortable and cosy. The new cooker was easy to use, the shower, hot and strong, all the rooms warm and cosy, the conservatory particularly so in the afternoon.
A five minute walk to the pub, a bit more to the shore and overall a great location to get out and about on the island. Bembridge, a picturesque 20 minute walk around the bay, for Fish shop, bakery, farm and good coffee shops. Ryde, an interesting bus ride via Seaview, plenty of shops, lovely promenade with great views across to Portsmouth and recommended, The Chocolate Apothecary and Moncton Arts for good coffee and cake.
Thanks again, for a great stay.

Would you return?
Yes

Elizabeth from Bebington stayed at The Moorings for 12 nights in February 2024

A happy return to a cosy holiday home

Review submitted on Sun, 26 Nov 2023

4.2

out of 5

Cleanliness

3.0

Comfort

4.0

Condition

3.0

Location

5.0

Value

5.0

Customer
Service

5.0

This was our third stay at The Moorings and we hope to return again. It is very tastefully decorated, warm, cosy, well furnished and equipped, dog friendly, quiet and well situated. It has great coastal views a stone's throw from the house and a handy pub and shop, beach and coastal walks, all no more than five minutes walk away.
Unfortunately, this time its cleanliness was not up to its usual standard and some of the equipment was not in the best of condition. For instance, it was quite dusty in areas and the refrigerator had not been cleaned after the previous occupant. In the bathroom, the shower screen trim (at the bottom) was beginning to turn green with mould and the toilet flush had a habit of sticking on a continuous flush. If it wasn't heard, for instance, leaving the house in a hurry, it would waste a lot of water. Furthermore, the bathroom washbasin plug had a drainage smell coming from it and it didn't work properly, in that water continually drained from the sink, problematic when washing or wet shaving,
In the kitchen, the cooker extractor fan light was exposed and dim with burned on grease and both switches for the fan and lights were sticky with grease. There might also be a problem with the wall electric socket to the left of the cooker. Sometimes neither the kettle or toaster switched on from it, particularly first thing in the morning. It didn't matter whether they had been turned off / disconnected over night.
The above are meant as supportive, constructive comments only - we have not mentioned any of the above in the visitors book and we wouldn't want to put off future visitors. Overall, we have been very satisfied with all our stays at The Moorings and we would wish to stay there again. (Family live nearby and good pub etc five minutes walk away!). Despite the above, it is a very good standard of accommodation on the whole, as good (if not better) as we have found elsewhere. The help and support of your admin team has been first class every time. Thank you.

Would you return?
Definitely

Elizabeth from Bebington Wirral stayed at The Moorings for 14 nights in November 2023

Sara Poulton replied more than 1 year ago

Thank you so much for your honest and constructive review! I have a new oven on order and a plumber is booked to fix the toilet & I will make him aware of the sink issue. The socket in the kitchen has been replaced this week (it was just old apparently!) and I have addressed the cleanliness issues with my housekeeper. We have a deep clean booked in while the house has availability so that should help. I am so pleased that you were still able to enjoy the house, extending your stay as you did, and we look forward to welcoming you back in the future.

Wonderful St Helens

Review submitted on Fri, 26 May 2023

4.8

out of 5

Cleanliness

5.0

Comfort

5.0

Condition

5.0

Location

5.0

Value

4.0

Customer
Service

5.0

Stayed at The Moorings last year and loved it so much that we decided to visit again. Lovely spacious house with everything we needed for a great holiday. Close to St Helens and Bembridge beaches and good bus service if you fancy giving the car a rest. Definitely would return.

Alan from Ilkley stayed at The Moorings for 28 nights in April 2023

Family staycation!

Review submitted on Sat, 13 Aug 2022

5.0

out of 5

Cleanliness

5.0

Comfort

5.0

Condition

5.0

Location

5.0

Value

5.0

Customer
Service

5.0

We had an amazing weeks holiday staying in this property. It is a bright, airy and stylish house. We’ll equipped and homely. A great location too. We were very lucky with the weather so actually didn’t need to venture very far. The beach, a few cafes and a pub more or less on your door step. We will be back.

Gemma from Harestreet stayed at The Moorings for 7 nights in July 2022

The Moorings

Review submitted on Fri, 17 Jun 2022

5.0

out of 5

Cleanliness

5.0

Comfort

5.0

Condition

5.0

Location

5.0

Value

5.0

Customer
Service

5.0

Lovely house very micely decorated.Loved the main bedroom and the bathroom duck tiles made me smile. Had a lovely time there.Very spacious kitchen. Thank you.

Linda from Reading stayed at The Moorings for 7 nights in May 2022

A lovely stay

Review submitted on Tue, 17 May 2022

5.0

out of 5

Cleanliness

5.0

Comfort

5.0

Condition

5.0

Location

5.0

Value

5.0

Customer
Service

5.0

Opened the front door and was thrilled straight away. Conservatory was a real bonus to relax in. Comfortable beds. Our stay was during the quieter month of May so we were able to park right outside every day.

Alan from Ilkley stayed at The Moorings for 13 nights in April 2022

Great House, Great Location

Review submitted on Fri, 29 Apr 2022

4.5

out of 5

Cleanliness

5.0

Comfort

5.0

Condition

5.0

Location

5.0

Value

5.0

Customer
Service

2.0

Had a wonderful Easter week at the Moorings, the house is perfect for a family of 4 and a dog, plenty of space, very clean, tastefully decorated and very well equipped.
Parking was a slight concern but turned out to be fine.
Only gripe is with Island Holiday Homes, not the owners - We left our dog in for an hour or so while we went to a restaurant on our last day. Whilst on the way back to the house, received a call from Island Holiday Homes stating that they had a complaint form a neighbour that our dog was barking incessantly for hours on end and that we should have not left our dog unattended in the premises.
This is at odds with the guidance provided with the owners that clearly state that dogs can be left unattended so long as they are kept in the cool of the dining room and not allowed access to the rest of the house, which we adhered to - Clearly Island Holiday Homes need to work closer with the owner so as not to contradict guidance. as a result we felt uncomfortable staying at the house and left earlier than planned resulting in increased ferry costs.
It is a shame that such a perfect week was tainted at the end of the stay, but we would heartily recommend the house to anyone We love St Helens and Bembridge and the Moorings will be our first choice when we next visit!

Kris from Lutterworth stayed at The Moorings for 7 nights in April 2022

Island Holiday Homes replied more than 1 year ago

We apologise if you were offended by our call, however we were acting on behalf of the owner after receiving a call to advise the dog appeared to be in distress. Both ourselves and the owner are thrilled you love the property and the area and we would love to welcome you back again to this lovely property again in the future.

Glad We Came Back!

Review submitted on Sat, 02 Apr 2022

5.0

out of 5

Cleanliness

5.0

Comfort

5.0

Condition

5.0

Location

5.0

Value

5.0

Customer
Service

5.0

We stayed here just before the pandemic in February 2020 and always planned to return as we were so impressed. The house was even better this time - very tastefully redecorated (gave me some ideas on interior design!) and I especially loved the variety of quirky lampshades throughout. We visit the Island often to visit family and the Moorings will definitely be our second home. Big thanks to Island Holiday Homes for their excellent customer care - we had to reschedule our visit from February due to the storms, and this was done sympathetically, efficiently and at very little cost - I was so impressed with the service provided

Elizabeth from Bebington stayed at The Moorings for 7 nights in March 2022

Cosy Winter Stay

Review submitted on Tue, 28 Dec 2021

4.3

out of 5

Cleanliness

5.0

Comfort

4.0

Condition

4.0

Location

4.0

Value

4.0

Customer
Service

5.0

The house was really clean and nicely decorated, with good wifi and some board games in the conservatory. Having a living room, large kitchen diner and also a conservatory meant there was plenty of space to find a quiet corner, or spend time together. We felt very comfortable there. The house itself and the road it was on were quiet (the whole island was very quiet at that time of year.) We had a very nice walk to the nearest beach, fish and chips from the mobile van that visited the green and we enjoyed looking in the second hand bookshop around the corner. The nearby village shop was useful for bits and pieces that we needed.

Rosie from Oxford stayed at The Moorings for 5 nights in December 2021

A fabulous family home in a great location!

Review submitted on Mon, 04 Oct 2021

5.0

out of 5

Cleanliness

5.0

Comfort

5.0

Condition

5.0

Location

5.0

Value

5.0

Customer
Service

5.0

We had a fabulous time staying The Moorings back in August. It really was like being home from home! The Moorings is a very well quipped house that has a homely feel with lots of comfort. The surroundings were outstanding and it’s very well located for exploring. We even made friends with the neighbours! It was my first time on the Island and I can honestly say I’m smitten! Thank you so much for sharing your home with us.

Zoe from Hatfield stayed at The Moorings for 7 nights in August 2021

Great stay!

Review submitted on Tue, 21 Sep 2021

4.5

out of 5

Cleanliness

4.0

Comfort

4.0

Condition

4.0

Location

5.0

Value

5.0

Customer
Service

5.0

Excellent communication throughout the process. Great location and the house was well equipped and served all our needs.

Beverley from Ilkeston stayed at The Moorings for 3 nights in September 2021

A wonderful chilled stay in St Helens

Review submitted on Mon, 13 Sep 2021

4.8

out of 5

Cleanliness

5.0

Comfort

5.0

Condition

4.0

Location

5.0

Value

5.0

Customer
Service

5.0

The Moorings was a fantastic house and St Helens provided an excellent base for our adventures on the island. We stayed at the house with 2 small boys and the bunk room worked well for them as did the conservatory for a large play space.

We also brought two dogs and the set up was great for them and the Duver being just down the road was perfect for walks. It was also really good to have a dog friendly beach to use at St Helens so they could cool down in the hot weather.

The house is beautifully decorated. Only slight negative was that the bathroom was a little basic and with 4 adults using it got quite tired after a few days. The shower was powerful but the controls were tricky to use with wet hands.

We were blessed with warm weather during our stay and missed having a BBQ to use in the lovely garden. I tried to cook steaks etc in the kitchen on the hob and the smoke alarm kept going off every few seconds as its so close to the kitchen, so maybe that's a small improvement that could be made. Other than that, we loved it and had a really happy time there.

Guest from Hamble stayed at The Moorings for 6 nights in September 2021

We love IOW

Review submitted on Thu, 01 Jul 2021

4.3

out of 5

Cleanliness

4.0

Comfort

4.0

Condition

4.0

Location

5.0

Value

4.0

Customer
Service

5.0

Always lovely to visit the IOW
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Cliff from HORNCHURCH stayed at The Moorings for 6 nights in June 2021

Beautiful house in great location

Review submitted on Wed, 05 May 2021

5.0

out of 5

Cleanliness

5.0

Comfort

5.0

Condition

5.0

Location

5.0

Value

5.0

Customer
Service

5.0

A beautiful and very well looked after house that was perfect for our holiday. Everything was of great quality, from the furniture to the crockery. The extra touches such as a dishwasher and washing machine made travelling with a young toddler so much easier and the conservatory became our favourite sun spot. Would love to come back.

Ian from Exeter stayed at The Moorings for 7 nights in April 2021

A fantastic stay!

Review submitted on Wed, 07 Oct 2020

5.0

out of 5

Cleanliness

5.0

Comfort

5.0

Condition

5.0

Location

5.0

Value

5.0

Customer
Service

5.0

This was our first visit to IOW as a family and it didn't disappoint! Everyone was so friendly and welcoming. The house is in a fabulous location and has everything you could want! The information provided by Sara & Tom of what to do, where to go was so useful, especially for finding the dog friendly beaches! We were also really lucky with the weather which topped off a lovely, relaxing week!
We will definitely be coming back!!

Natalie from Buntingford stayed at The Moorings for 7 nights in August 2020

Comfortable stay

Review submitted on Mon, 14 Sep 2020

4.7

out of 5

Cleanliness

5.0

Comfort

5.0

Condition

5.0

Location

4.0

Value

4.0

Customer
Service

5.0

Comfortable, well equipped. Walking distance to beach, harbour, restaurants and shop.
Good Private garden for outdoor Eating and play. Warm and welcoming.

Patricia from Aftondon stayed at The Moorings for 7 nights in September 2020

Fantastic holiday at The Moorings is St. Helens

Review submitted on Mon, 17 Aug 2020

5.0

out of 5

Cleanliness

5.0

Comfort

5.0

Condition

5.0

Location

5.0

Value

5.0

Customer
Service

5.0

We had a super holiday staying at The Moorings, St. Helens. The house is beautifully decorated and very comfortable. We loved the conservatory and garden also. We would definitely like to stay again, St. Helens is gorgeous and a very good central point to visit the rest of the Island. We can highly recommend it!

Lynne from Twickenham stayed at The Moorings for 7 nights in August 2020

A great family house in St Helens

Review submitted on Mon, 03 Aug 2020

4.8

out of 5

Cleanliness

5.0

Comfort

5.0

Condition

5.0

Location

5.0

Value

4.0

Customer
Service

5.0

The house felt spacious, was well equipped and very clean. It was tastefully decorated and had a lovely little garden out the back with furniture to relax on and eat outside. Great location near the green in St Helens and a few little shops, a great restaurant and a pub. Super spot to walk down to the Duver and beaches. As a family of four, this house was perfect for our needs and we would definitely recommend it.

Anna from West Sussex stayed at The Moorings for 7 nights in July 2020

A excellent place to stay

Review submitted on Tue, 10 Mar 2020

5.0

out of 5

Cleanliness

5.0

Comfort

5.0

Condition

5.0

Location

5.0

Value

5.0

Customer
Service

5.0

A lovely, warm, clean house that we would love to use again when we next visit the IOW. St Helen's is an ideal location for us as some family members live either in or close to the vlllage. But St Helen's is also a lovely quiet village in itself, with good views andwalks including a 5 minute walk to the beach. Our dog was very happy!
All parts of the island are accessible from here by road and as well as a well supplied village post office/ general shop / cafe, a supermarket is 5 minutes drive away. The village pub is busy with lots of activities such as music nights and pool table, but it also overlooks the village green and cricket pitch allowing you in the summer to sit outside and enjoy the view, cricket and your food and drink. Not bad eh? Although the pub does face fierce competition for good beer and food locally with The Village Inn and The Crab and Lobster in 5 minutes drive down the road(1/2hr walk) Bembridge (both well worth checking out and also dog friendly).
The Moorings was a lovely house, great kitchen and bathroom with warm comfortable sitting room and bedrooms and generally 'well done out'. We particularly appreciated the helpfulness of the owners and Island Homes in notifying us and then offering at the last minute, flexibility on our dates of stay due to the bad weather. As it was, we were only delayed by a day, but their understanding made the trip much less stressful.
Thank you and hopefully, see you again

Elizabeth from Bebington stayed at The Moorings for 7 nights in March 2020