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Bonnie Banks Cottage

Bonnie Banks Cottage

4.7
out of 5
Ratings from 148 reviews
97% of guests
recommend
Cleanliness
4.8
Comfort
4.8
Condition
4.8
Location
4.6
Value
4.5
Customer
Service
4.8

Check Availability


NOW WITH HOT TUB and SAUNA Spacious accommodation of 1800 sq.ft comprises of entrance hall, large L - shaped lounge and dining area, fully fitted kitchen and one king size en-suite bedroom and toilet on the ground floor. Two large king size en-suite bedrooms on the upper floor one of which can be provided as a twin bedded room.French doors from the lounge lead to a decked patio and large garden with second patio and barbeque all with garden furniture.All rooms have Smart TV's and full central heating.

Birthday weekend

Review submitted on Sun, 17 Nov 2024
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
4.0
Customer
Service
5.0
The cottage is lovely and the surrounding is beautiful. The owners have ensured that everything you might need is provided for your stay. The stay was to celebrate my 60th birthday and my family were supported to arrive early so that they could set up a surprise for me arriving which was lovely.

We did not use the sauna but the hot tub was great. If I could make one recommendation it would be for the roof of the pergola above the hot tub to be able to close as it was raining when we were there and although you are wet in the hot tub it was cold rain so did not use it as much as we would have liked, and this could be an easy change.

The only complaint I have was that the time went by too quick and did not want to leave. Will need to visit again in the summer months.



Another fabulous stay at bonny banks

Review submitted on Tue, 24 Sep 2024
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
4.0
Customer
Service
5.0
This is our 3rd stay at bonny banks for a family break. It's an ideal set up for our needs and has everything you would want in self catering accommodation. Location is fab, clean with plenty of room. The hot tub is just the icing on the cake. Perfect.




Happy family holiday

Review submitted on Sat, 24 Aug 2024
4.7
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
4.0
Value
4.0
Customer
Service
5.0
We had a lovely, chilled week at Bonnie Banks. The hot tub and sauna were well-used and enjoyed by everyone. The property is spacious (there were six of us for some of the week) and had everything we needed. Not quite enough barbecue weather, but that's Scotland for you; we did manage two though and being able to eat outdoors was lovely. Only suggestion for future improvement would be the addition of an EV charging point.



Wedding weekend

Review submitted on Sun, 09 Jun 2024
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
4.0
Value
5.0
Customer
Service
5.0
We booked this for attending a wedding at The Cruin. Whilst being near to the venue it was not as we thought within convenient walking distance.
That being said, the cottage was lovely. It was comfortable, spacious and well equipped. The addition of the sauna and jacuzzi is excellent and great for relaxation.



Excellent cottage

Review submitted on Sun, 02 Jun 2024
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
4.0
Customer
Service
5.0
Really nice cottage with all we needed. Spotlessly clean on arrival with lovely welcome pack. Everything exactly as described.



Lovely cottage

Review submitted on Thu, 16 Nov 2023
4.5
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
5.0
Condition
4.0
Location
5.0
Value
5.0
Customer
Service
4.0
Lovely cottage with great facilities situated in an ideal area to explore Loch Lomond and the surrounding areas.



Cleanliness wasn’t as expected

Review submitted on Sat, 04 Nov 2023
3.3
out of 5
Guest recommends this property
Cleanliness
3.0
Comfort
4.0
Condition
4.0
Location
3.0
Value
2.0
Customer
Service
4.0
Cleanliness wasn’t as expected for the amount spent on our family break. Floors were dusty, food left in bread bin and when we wiped down the table it was very dirty
It was unfortunate we had a small leak in the kitchen it was dealt with straight away however the quality of the pipe work was very basic so not surprising it leaked how it did



Great cottage and location

Review submitted on Sat, 04 Nov 2023
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
4.0
Customer
Service
5.0
We stayed for 7 days, had a wonderful time. The cottage was perfect for a family of 4 and 2 grandparents. The location at Loch Lomond is brilliant and it provides as excellent base to explore the amazing national park. Take your bikes and head off into the bike trails to find the rivers and waterfalls.



Fabulous cottage

Review submitted on Wed, 25 Oct 2023
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Stayed at the cottage with my daughter to celebrate her birthday. Absolutely stunning cottage every thing 1st class- will be back next year. Hot tub was amazing and sauna was a lovely extra. CLose to Helensburgh where we spent some time and Duck Bay Marina where we had breakfast.



A little more thought needed.

Review submitted on Fri, 22 Sep 2023
3.8
out of 5
Guest doesn't recommend this property
Cleanliness
3.0
Comfort
4.0
Condition
4.0
Location
4.0
Value
3.0
Customer
Service
5.0
We have stayed in better cottages, sadly. Lovely size house although close to the main road so lots of road noise.
Lovely bathrooms, modern and clean. Kitchen sadly lacking. The oven was very greasy. One wine glass that wasn't made of plastic! No cloths to wipe the benches. I don't believe the hot tub been cleaned as we found a plastic bottle floating in it and brown scum in the foam? I don't own a hot tub but I assume this isn't normal?
Very little I formation about the local area and eateries and I couldn't see a guest book which often can have handy hints for your holiday. There is a menu for the Chinese restaurant Princess Rose, please don't go there. It's the worst food we have ever had and very expensive. We have definitely stayed in worse places but we were surprised given how much we paid



Amazing short break

Review submitted on Sun, 17 Sep 2023
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
There were 4 of us staying at Bonnybanks Cottage and we had a fantastic stay. The Cottage has everything you could wish for. It is exceptionally clean, lovely comfortable beds and very spacious. We were so lucky with the weather and took a sail to Inchmurrin for lunch. 2 of our group walked to loch lomond (not far) for a swim. We had arranged for a mobile therapist to attend one day so we could make the most of the jacuzzi and have a spa day. All wonderful. This was my 3rd stay at Auchenheglish and won't be my last. FABULOUS




summer holiday 2023

Review submitted on Fri, 11 Aug 2023
3.5
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
4.0
Condition
4.0
Location
2.0
Value
3.0
Customer
Service
4.0
A very nice property near Loch Lomond but without any direct or easy access to the shore. Rather dark inside as it is totally surrounded by very high trees meaning you can barely see the sky.



weekend break

Review submitted on Mon, 07 Aug 2023
4.7
out of 5
Guest doesn't recommend this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
4.0
Value
4.0
Customer
Service
5.0
The house had everything we needed for a relaxing family break with plenty of space inside and out for the adults and an active 3yr old. The only disappointment was the lack of direct access to the loch as promised in the website "a short walk through woodlands" as every path we tried had Private signs displayed. This had been one of the main reasons we had chosen to stay in this cottage and I think the company needs to clarify what guests can access on the estate with clearer/more detailed maps.



Fantastic cottage

Review submitted on Thu, 13 Jul 2023
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Bonnie banks was a perfect family cottage. We stayed with our two young boys and they loved it. The cottage was spotless on arrival, a perfect home from home. The hot tub and sauna were fab. The location was great, close to Balloch, and a nice little cycle route around loch lomand and straight road towards fort william. We will definitely be back to stay again.



Luxury wtay

Review submitted on Fri, 23 Jun 2023
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
4.0
Value
5.0
Customer
Service
5.0
Great place to holiday. The cottage was exceptional, very well equipped and clean. The starter pack that was provided was beyond expectations. Furniture and decor certainly high spec.

Hot tub and sauna made our holiday seem special. Garden very private. Easy access with key code supplied. Only downside was cottage not easy to find but rung owner and was given directions.
Walking distance to Inchmurrin ferry.




Excellent accommodation

Review submitted on Sun, 28 May 2023
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Very spacious and a lovely setting. Comfortable beds, well equipped kitchen and the hot tub and sauna were perfect!



Highly Recommend

Review submitted on Tue, 18 Apr 2023
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
6 of us stayed here for a 40th birthday celebration. The cottage was a good size & well laid out, great that all the bedrooms are en suites. The facilities (hot tub, sauna) were well used by us!. Having robes supplied was great. We all thoroughly enjoyed our stay & would definitely book again.



Clean, beautiful cottage

Review submitted on Sun, 02 Apr 2023
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
4.0
Location
5.0
Value
5.0
Customer
Service
5.0
Had a fab time here, cottage is beautiful and everything is ready to go from the moment you get there. Having en-suites to all bedrooms is great when on a couples break.



Amazing property for adventuring from

Review submitted on Tue, 28 Feb 2023
4.3
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
4.0
Condition
5.0
Location
4.0
Value
4.0
Customer
Service
4.0
Great property and very well maintained and kept. Just a shame there isn't much of a view from the property.



Family get together for 60th birthday celebration

Review submitted on Mon, 20 Feb 2023
4.7
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
4.0
Location
4.0
Value
5.0
Customer
Service
5.0
We had a fantastic stay here. Cottage was immaculate, the cleanest I've ever stayed in. Big shout out to your cleaners!!! The starter pack was a lovely touch. There was nothing we needed, that wasn't there. Only one small complaint was the stepping stones down to hot tub, was bit muddy, could do with a few more.



Comforting cottage but too many hot tub hassles

Review submitted on Mon, 13 Feb 2023
3.3
out of 5
Guest doesn't recommend this property
Cleanliness
4.0
Comfort
3.0
Condition
3.0
Location
5.0
Value
3.0
Customer
Service
2.0
This is a fabulous cottage with lots of space and facilities. The cottage was clean and had everything that we needed/ wanted. The location was lovely, and there was a beautiful garden to the front and back.

The review form mandates the completion of the ranked scale for cleanliness, customer service, comfort, condition, location and value for money. Overall the cottage itself was excellent, but the cottage included a hot tub and sauna and outdoor space which was the reason for booking in the first place. Therefore the ranking provided is an overall score combining both the cottage and the outdoor facilities.

The main issue with the cottage was accessing the hot tub and the condition of the hot tub. There is a slabbed pathway in the garden but it does not reach the hot tub or the sauna. The patio doors from the cottage lead out to the hot tub and sauna, but to access them both you require to walk down a grassy slope. Given it had been raining, the sloped area was wet and the mud was making it slippy. The alternative was to walk across another patch of grass, resulting in wet and muddy feet by the time we reached the hot tub (wearing flip flops). This area really needs a pathway or some decking or something to make accessing these facilities easier and less risk of slipping on wet grass (especially given the lovely Scottish weather!).

The sauna was brilliant. The hot tub unfortunately appeared old and in need of repair. Several parts fell off the hot tub on first entering it. Other than two pillows falling off, we had no idea what the other parts were. Some were floating on the water, other parts sank to the bottom. The hot tub felt warm (not hot) and there were undissolved tablets floating. We didn't stay in it for too long on the first day we arrived.

On the second day we assumed someone would arrive to do some maintenance work on the hot tub (new tablets to clean etc), however no one arrived. We contacted the named person to report the difficulties we were having but we were told that the responsibility for maintenance of the hot tub was via an external organisation and that we should report this ourselves to this organisation. Given that we were all on holiday looking for a stress free weekend, the last thing we wanted to do was be on the phone to someone reporting an issue regarding a product belonging to someone else.

On the third day we gave the hot tub a last try, but on opening the cover, we found the temperature to be 34oC, it wasn't warm enough to sit in.

We spent most of the weekend using the sauna.

The cottage itself was perfect but the weekend was about relaxing, using the hot tub and being outdoors. The difficulties we had with the hot tub did put a dent into what would have been the best weekend.

I emailed the person we booked with on return from the cottage to provide feedback on our experience and received no reply, therefore it is difficult for me to make recommendations to others to use this cottage in the future; the most important aspects of purchasing a product is the customer service and value for money.



Excellent accommodation.

Review submitted on Tue, 01 Nov 2022
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0

Cottage was well equipped with every appliance necessary.
Spotlessly clean, beds very comfortable.
All linen supplied. Towel white and fluffy.
Did not have time to use hot tub or sauna. Location was perfect for our needs.




Wonderful relaxing stay at Bonnybanks

Review submitted on Sun, 18 Sep 2022
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
We stayed at Bonnybanks for a long weekend and really enjoyed our stay. It was so relaxing. The use of the hot tub and sauna, in private was amazing. The cottage is clean, comfortable and has everything you need. We enjoyed it so much that we have already booked for next year.



Beautiful location

Review submitted on Mon, 25 Jul 2022
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
4.0
Customer
Service
5.0
The cottage was exactly as we hoped! It was beautifully clean and very well equipped with everything we needed for our family holiday. The garden was very safe for our grandchildren and we enjoyed the hot tub and sauna. Customer service was excellent right from booking to when we left. The staff were friendly and very welcoming making us look forward to our visit. We were able to walk to the Loch side which we really enjoyed, sampling drinks and food at the Wee Cruin on the way. The location was perfect for getting around the area but being so close to the main road did mean that we could hear the traffic at night, but not enough to really disturb us. All in all we had a great holiday and would definitely recommend Auchenheglish Lodges and Bonnie Banks Cottage.



Family holiday to Loch Lomond

Review submitted on Fri, 03 Jun 2022
4.7
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
4.0
Location
4.0
Value
5.0
Customer
Service
5.0
Brilliant cottage for three couples all with private en suite facilities. Also large kitchen and living/ dining area with all the equipment you require for self catering. It also has the added bonus of a hot tub and sauna! Very clean and comfortable so great for breaking break. Very conveniently located for the local attractions. Overall a lovely cottage and we enjoyed our stay very much.



Very nice

Review submitted on Fri, 20 May 2022
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Loved that every room had an en-suite. Good kitchen very equipped. Loved the hot tub and sauna - it was a very nice touch supplying robes. Very peaceful outdoor area. Cosy house.



Absolutely fabulous!

Review submitted on Tue, 29 Mar 2022
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Lovely couple of days at Bonniebanks Cottage. Spotlessly clean and very well equipped with everything you could need. Welcome pack was a very nice touch. From initial booking through to check-out everything was very smooth and Liz deserves a special mention for her excellent personal communications. We would have no hesitation in recommending Auchenheglish Lodges and we will definitely be making a return visit in the future.



Perfect for our relaxing break

Review submitted on Sat, 26 Feb 2022
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Felt lucky to have found Bonnie Banks. Just what we needed for a relaxing couple of nights away as a group of friends. Communication was excellent before we arrived. Liz was lovely and I was confident that if I needed anything I could just ask. The cottage itself was spacious, comfortable and spotless with everything you could need provided. Handy to have paper towels provided and simple things like salt and pepper. The hot tub was an added bonus especially under the clear Loch Lomond night skies. I would definitely recommend and already planning to rebook for next year.

Only recommendation would be better signage to find the place.



Excellent stay

Review submitted on Wed, 09 Feb 2022
4.7
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
4.0
Customer
Service
5.0
Cannot fault the customer service orthe accomodation at Bonnie Bank. Most appreciated welcome pack. Fantastic facilities.



A Peaceful Retreat

Review submitted on Mon, 31 Jan 2022
4.8
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
The cottage is beautiful and located in a quiet area, ideal for a long-postponed family get-together. It was good to relax in such a lovely house. Everything we needed was provided. There's lots to see within easy travelling distance and some great places to eat too! We would definitely return. Credit to Liz, who was a great help and patiently replied to my every question leading up to our stay.



Christmas at bonnie banks cottage

Review submitted on Tue, 04 Jan 2022
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
2nd visit to Bonnie banks and won’t be the last!! Beautiful cottage, has everything you need & more!! Spent Christmas at it this year and the cottage was all decorated even a tree, lovely touch. The cottage is spacious, clean, warm, it’s like something from a film! So peaceful. Me and my family love it and can’t wait to go back. Location is amazing, 5 minutes drive to Helensburgh which has a big co-op supermarket and other amenities. And Loch Lomond on your door step with beautiful scenery! Just out of this world the whole experience, total relaxation, the hot tub and sauna are a great touch! 5 stars isn’t enough for this property, it’s beyond that!



Perfect weekend stay

Review submitted on Sun, 26 Dec 2021
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
2nd time staying. Absolutely faultless. Great location, peaceful. Cottage has everything you could think of. An absolutely fantastic weekend



Great place Great location

Review submitted on Mon, 01 Nov 2021
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Fantastic location and wonderful facilities . Stayed 5 days made full use of Hot Tub and Sauna which made relaxing easy after visiting local sites such as Luss village on the Loch and further afield for which it makes an excellent base
The "Cottage " which is more like a house with it's exceptional space has everything you need for your stay and en suites to every room was most welcome
Liz was most helpful with the booking and kept us informed all the way and the welcome pack after a long journey was very welcome



Superb break

Review submitted on Thu, 23 Sep 2021
4.3
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
4.0
Condition
4.0
Location
4.0
Value
4.0
Customer
Service
5.0
Excellent service from the owners who could not have been more helpful to aid our stay including early check ins.

Very clean, fully equipped and extras such as sky TV and some basic unexpected groceries to aid the stay. Plenty of space for 3 couples all with their own bathrooms.

Location was great given it's proximity to the Loch, Balloch/Luss, just be aware that with the grounds surrounding the home being private, you cannot realistically walk to the loch from the property. Not really an issue however.

Would definitely return.



Highly recommend

Review submitted on Mon, 13 Sep 2021
3.5
out of 5
Guest recommends this property
Cleanliness
3.0
Comfort
3.0
Condition
4.0
Location
3.0
Value
3.0
Customer
Service
5.0
We had a lovely stay at Bonnie Banks Cottage, very spacious, clean and in a lovely location. My only suggestion would be to get rid of the dated sky and invest in a smart TV whereby guests can access their own streaming services (which would also save you money). Would also recommend that in the welcome folder there was taxi numbers and local takeaways who are familiar with the location. Would definitely stay again.



Wonderful cottage

Review submitted on Fri, 03 Sep 2021
4.7
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
4.0
Value
4.0
Customer
Service
5.0
We all really loved this cottage, the rooms, all the facilities and everything so thoughtfully provided was more than you could hope for, it was all so comfortable. Loved the outside area, with hot tub, sauna and barbecue area. Whenever I needed to get in touch before and at arrival, I was able to get some help quickly.
The only very small improvement would be that it was mentioned that you could walk down to the Loch, but it seemed it was private land. Would be great if this was clarified or not mentioned if not possible as was the only small problem. We were sad to leave and plan to return. A really great place to stay.



A perfect holiday spot

Review submitted on Thu, 19 Aug 2021
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
My family and I are absolutely in love with Bonnie Banks Cottage, everything about it contributes to a lovely relaxing holiday. The house itself is spacious, clean and so very comfortable. They have thought of all the things you might need throughout your stay. The setting is beautiful and makes you feel like you are in a little world of your own - whilst still being close to amenities, great restaurants and attractions. We love the ability to spend days on our own exploring the Loch or go just a little further for other adventure. This house is particularly great for kids as the garden is spacious with a fence all the way round. This is our perfect holiday spot.



Elizabeth Law replied more than 1 year ago
Thank you so much for taking the time to review Bonnie Banks Cottage. We are delighted you have had a wonderful time, from all the team at Auchenheglish Lodges.

Wonderful

Review submitted on Fri, 06 Aug 2021
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
4.0
Customer
Service
5.0
Beautiful cottage in stunning surroundings. The perfect base for exploring Loch Lomond and the surrounding area. The cottage is so spacious, clean and well equipped - we didn't want to leave.



Elizabeth Law replied more than 1 year ago
Thank you so much for taking the time to review Bonnie Banks Cottage. We are delighted you have had a wonderful time, from all the team at Auchenheglish Lodges.

Fantastic

Review submitted on Fri, 25 Jun 2021
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Cannot find fault with this beautiful cottage, the surrounding area is very tranquil, lovely hot tub and sauna in the garden, cottage itself is spotless, everything you need is there, very comfortable, we will certainly be returning



Tranquil cottage

Review submitted on Sat, 12 Jun 2021
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Very good accomodation. Lovely setting, very calming and relaxing, all very clean and welcoming. Short drive to Luss and other beautiful areas. Perfect.



Spacious cottage in lovely location

Review submitted on Sat, 12 Jun 2021
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
4.0
Customer
Service
5.0
The cottage exceeded our expectations, it was extremely clean and very spacious. Lovely location with only a short countryside walk down to the beautiful Lochside. We really enjoyed the sauna and hot tub especially at the end of our day climbing Ben Lomond! Excellent very helpful customer service from Liz. We would not hesitate to recommend this cottage.



Bonnie Banks Cottage

Review submitted on Sun, 06 Jun 2021
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
4.0
Customer
Service
5.0
Due to Covid restrictions we were unable to get into the cottage until 4pm on Friday and out by 10am Sunday but it was still value for money.
We’d have liked a bit more information on how to get to the banks of Loch Lomond from the property as it’s so close but we were prohibited because of private property. We had to walk along the very main road side path for about 10 -15 minutes before we got to the Banks.
The hot tub facility was great. Unfortunately we didn’t try out the garden sauna but it looked good.
.




Lovely Spring Break

Review submitted on Sun, 30 May 2021
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
4.0
Value
5.0
Customer
Service
5.0
After a lot of stop start, it became apparent that we were finally going to be able to have our holiday. Arrived at this beautiful part of the country to the cleanest property ever. Very comfortable house easy walking from the property.
We have had so much support from Liz throughout.
There are 3 bathrooms in the property, but not one has a bath, all showers, which is a shame.



Work stay

Review submitted on Sun, 28 Mar 2021
4.3
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
5.0
Condition
4.0
Location
4.0
Value
4.0
Customer
Service
5.0
Stayed in Bonnie Bank cottage for 3 nights the location was perfect and cottage was beautiful had all you need for a lovely break shame it was for work will definitely be back to enjoy the location and surrounding areas, facilities again in the not to future.



Fabulous stay

Review submitted on Fri, 13 Nov 2020
4.0
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
4.0
Condition
4.0
Location
4.0
Value
4.0
Customer
Service
4.0
We had a fabulous stay at the Bonnie banks and Would highly recommend this place.
Very spacious and clean and the kitchen is very well equipped.



Great stay - way more than expect!

Review submitted on Sat, 15 Aug 2020
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
What a fantastic property! We were a group of 3 couples and the Bonnie Banks was perfect for us with so much space. The house is fitted to a very high luxurious quality with lots of added extras. We would highly recommend this property to any of our friends.



Week away

Review submitted on Mon, 27 Jul 2020
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Great location for base. Property had everything you would need. Hot tub excellent. Easy booking & great info provided. Thoroughly recommend



Great stay. Highly recommend.

Review submitted on Sun, 10 Nov 2019
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
2nd time staying at these lodges and we have loved it each time. Will definitely be staying again.
Easy to get in contact with and always prompt replies to any queries.



Very nice spacious accommodation

Review submitted on Fri, 18 Oct 2019
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
4.0
Customer
Service
5.0
This very nice and spacious living accommodation was enjoyed by part of our big wedding party all staying in Arden estate. This clean and comfortable large cottage with its excellent welcome pack of provisions provided a very relaxing base where we were able to make the most of the Loch Lomond location and enjoy the hot tub in the privacy of the nice garden area. Liz of Auchenheglish lodges was very helpful with the rental arrangements and responded promptly to all email communication.



Fabulous Stay

Review submitted on Tue, 17 Sep 2019
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Absolutely fantastic stay as part of a group of 6. The rooms are large with each having their own bathroom. The kitchen and dining area is well equipped and extremely comfortable and spacious. Everything was spotless and extremely well presented. The hot tub was an additional bonus - great to relax in! Thank you so much for the lovely stay! All communication was dealt with quickly and professionally and all staff that I spoke to were extremely friendly. I would highly recommend and would love to stay here again. Fabulous!



my Mother in laws 60th birthday.

Review submitted on Tue, 06 Aug 2019
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
This was our 4th visit to Bonnie Banks and this time we booked 2 others coachhouse and smiddy to with friends for my mother in-laws 60th birthday celebrations the staff were amazing liz at office always helpful and Wendy who looks after all the accommodation always goes out her way to help. All houses were fab so thanks guys we will be back again next year. And would always recommend Bonnie banks cottage to everyone.



Excellent base

Review submitted on Sat, 20 Jul 2019
4.5
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
4.0
Location
4.0
Value
4.0
Customer
Service
5.0
6 adults stayed for a family wedding. Good, well equipped, relaxing accommodation that we all enjoyed with ample parking for 4 cars. Relatively easy walk to Cruin restaurant and Duck Bay, via the Loch. Good base for exploring the area.



Great place to get away from it all!

Review submitted on Mon, 20 May 2019
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
4.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Had a wonderful stay at Bonnie Banks. The amenities were perfect, the cottage was spacious and very comfortable for 6 of us. And you can't beat the location! Our only criticism is the bathroom lights which are motion activated, no doubt a safety concern. Would have liked to be able to override them, or have a dimmer light, especially in the middle of the night! The hosts were very helpful, and the provisions they provided were much appreciated. Would definitely recommend this place to others!



Fantastic stay at the cottage

Review submitted on Thu, 18 Apr 2019
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
We had a fantastic stay at the cottage celebrating my Mums 90th birthday. The cottage is spotlessly clean, beautifully decorated and is very well equipped. Everything is provided for. The hot tub was amazing after a day sightseeing. It is also in a great location to visit the surrounding tourist spots. The loch is beautiful.
I would highly recommend a stay at the cottage and would love to go back in the future.



All the comforts of home

Review submitted on Mon, 15 Apr 2019
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
We really enjoyed staying here. A tranquil location and a property that provided all the comfort to feel truly at home. We highly recommend this cottage.



Bonnie Banks cottage

Review submitted on Sun, 24 Feb 2019
4.0
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
4.0
Condition
4.0
Location
4.0
Value
4.0
Customer
Service
4.0
The remote wee cottage was perfect for our girl getaway. Just wished we had late check out as 10am is very early to leave.



Birthday treat for me and our friend the big 60

Review submitted on Fri, 11 Jan 2019
4.3
out of 5
Guest recommends this property
Cleanliness
3.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
4.0
Customer
Service
4.0
Was lovely will defo return hot tub a bonus, we all enjoyed it great chill , location was great to, the welcome pack was a nice touch even tho we got it a day late but was a nice touch I have recommended it to my work colleagues if they ever go to Loch lomond



Excellent.

Review submitted on Tue, 04 Dec 2018
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
4.0
Value
5.0
Customer
Service
5.0
No complaints. Everything you need is supplied. Make use of the hot tub, hail rain or snow. Bliss.



Family get together

Review submitted on Mon, 26 Nov 2018
3.7
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
4.0
Condition
4.0
Location
2.0
Value
3.0
Customer
Service
5.0
Our second stay in an Auchenheglish Lodge. The property was as good as we’d expected from our first stay but the location was not as good and a bit difficult to find. Hot tub was a hit. Customer service is excellent. We prefer the site around the Castle.



Fantastic stay at Bonnie Banks Cottage

Review submitted on Sat, 17 Nov 2018
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
4.0
Customer
Service
5.0
Our group of 6 had a wonderful two night stay for my mum’s 70th birthday. Liz was fantastic throughout the booking process and ensured the property was very easy to find. The house was beautiful and had everything we needed. Loved the fact that each bedroom had its own bathroom. The hot tub was also a brilliant bonus!



A brilliant holiday cottage

Review submitted on Fri, 16 Nov 2018
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
I cannot fault Bonnie Banks Cottage. The customer service was really helpful, the cottage itself was clean when we arrived and the addition of essentials in the fridge was welcome. The facilities in cottage were all excellent, it really felt like a home. It's location was perfect for us as it was only a five minute drive to the wedding venue and the surrounding scenery was stunning.
A brilliant little cottage.



The Bonnie Bonnie Banks!!

Review submitted on Fri, 26 Oct 2018
4.5
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
4.0
Value
4.0
Customer
Service
4.0
My family and I had a wonderful 2 night stay at this gorgeous secluded cottage. It felt very much like home from home, place was well equipped for great comfort and the hot tub was an added bonus. Booking was simple and hassle free and Liz was wonderful to speak to over the phone. Thank you for your hospitality.



Lovely stay again

Review submitted on Mon, 01 Oct 2018
4.7
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
4.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
This is our second stay at Bonnie Banks and will be back with our 2 children. They love the spacious house and very comfortable beds. The hot tub is a lovely extra - the only thing i could comment on and this is not negative would be that it would be lovely if there was a surround over the top of the hot tub for the Scottish weather. Its a great quiet location and the owners have thought of everything you could possibly ever need for your stay. The customer service is great also. The nearby park "Balloch" is great for children and Loch Lomond shores is only a 5 min drive away.



Amazing

Review submitted on Fri, 24 Aug 2018
4.7
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
4.0
Value
4.0
Customer
Service
5.0
Lovely cottage, spacious, clean, very well equipped. The outdoor space with bbq and hot tub is a great addition.



Short break in bonnie Scotland

Review submitted on Tue, 14 Aug 2018
4.7
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
4.0
Value
4.0
Customer
Service
5.0
Bonnie Banks was perfect base for our itinerary. Liz and her team were very helpful and responsive but not obtrusive. Accommodation was faultless with all mod cons.

Would have been nice to be actually on the bonnie banks of the Loch but the walk wasn’t too onerous.

Hot tub was a great way to end the day - especially after climbing Ben Lomond in the rain!!

Duck Bay restaurant is worth a wander for a drink on the terrace overlooking the Loch and/or a great meal



Family celebration

Review submitted on Sun, 29 Jul 2018
4.7
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
4.0
Condition
5.0
Location
5.0
Value
4.0
Customer
Service
5.0
Bonnie Banks Cottage was ideal for our requirements. Our family came together for a special celebration and the space and separation within the house suited the needs of 6 adults perfectly. it provided everything that was required for the short stay, and that it is in very easy reach of the village of Luss where the celebration was held was a bonus.



A Great Place to Stay

Review submitted on Sat, 23 Jun 2018
4.3
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
4.0
Condition
4.0
Location
4.0
Value
5.0
Customer
Service
5.0
The cottage was a wonderful find, and was a great alternative to a hotel for a family of 5 to stay in. A three bedroom, three bath cottage, with full amenities at a great price. Really, what is there not to enjoy? The location is well maintained, clean, and comfortable. The kitchen, comes fully stocked with everything you might possibly need to cook a meal (sans food). Admittedly you do give up the hotel's daily cleaning of Towels and Sheets, but there is a washer and dryer available to you if you such a need arises.

If I had to nitpick my stay at the Bonnie Banks Cottage in any degree, it would be on the maps and signage. Something there was a distinct lack of. The provided maps for directions were hand drawn. It would be worthwhile to invest in digital maps. Also, bigger signs near the properties to help direct visitors to their accommodations. For instance the Bonnie Banks Cottage was not on the drawn map of the Arden Estates property. We happened to find it out of partial luck.

Back on the positive side, the walk from the cottage to the Loch side was wonderful. Again, a little bit of an adventure due to limited signage, but easy enough to locate and a wonderful view of the Loch. Possibly one of the best bonus's to the cottage is the ability to say and be Loch Side.

Altogether, my family was great to be staying in the cottage rather than a hotel in Glasgow or Edinburgh. We were separated from the crowded tourist areas, at least when we were not out and about sight seeing. Which allowed us to relax and unwind.

Thank you to Auchenheglish Luxury Lodges for everything.



Bonnie Banks

Review submitted on Sun, 13 May 2018
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Cottage is beautiful and so well maintained. The location is so quiet and secluded but close to shops and attractions. Definitely going back.



a family birthday weekend

Review submitted on Tue, 24 Apr 2018
4.7
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
4.0
Value
4.0
Customer
Service
5.0
I booked three of the Auchenheglish properties for a weekend to hold a family celebration.

Everyone found the three properties outstanding in terms of comfort, presentation and space. The Hot-Tub was a lovely decadent addition.

There was more than enough space in each property for the allocated guest numbers, not just in the communal lounge and kitchen areas, but even in the bedrooms which gives guests some space to be private if they want.

Great location near Loch Lomond and Glasgow airport.

The whole process of booking, sorting out the fine details of the room allocation and departure was made easy by Liz and the 'clean-up' team

I would definitely recommend Auchenheglish and I will be using them again any time i can.



Anniversary break

Review submitted on Thu, 19 Apr 2018
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
4.0
Customer
Service
5.0
This is our 2nd visit to the cottage and as usua it was amazing Wendy was very accommodating and helpful. Liz at the office was lovely and it makes a big difference having the hot tub. Just an amazing place. Thanks again. See you again soon we will be back. John.



An excellent stay

Review submitted on Mon, 09 Apr 2018
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Bonnie Banks cottage was first class. It was well equipped, immaculate, spacious and extremely comfortable. The owners left a variety of goodies including a lovely bottle of wine! What a lovely touch. This was indeed luxurious. The garden and hot tub was situated in a private area with lovely areas to eat out/sit and enjoy the sunshine. We were at a wedding at the Cruin which was only a 15 minute walk along the main road so easy to get to- obviously this might be a longer walk if infirm, but there were lots of taxis available. We had a wonderful family Easter wedding break made even better by staying at such a lovely home. We will definitely return at some point in the future.



Magic weekend at Bonniebanks

Review submitted on Wed, 04 Apr 2018
4.5
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
4.0
Location
4.0
Value
4.0
Customer
Service
5.0
We spent a magic weekend at Bonniebanks cottage. The cottage is very comfortable and caters for your every need.



Great weekend

Review submitted on Tue, 27 Feb 2018
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
4.0
Value
5.0
Customer
Service
5.0
Stayed here with family all rooms being ensuite is a big bonus hot tub is fab lovely walk down the cycle path to the Carrick Spa worth doing make sure u take ur wallet couldn’t do the Lochside walk as to wet underfoot so just got a taxi to Duckbay looking forward to next year already



Wedding Party

Review submitted on Sun, 25 Feb 2018
4.7
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
3.0
Value
5.0
Customer
Service
5.0
The Bonnie Banks is a wonderful cottage for 6 people. The rooms are large and very comfortable. The hot-tub is a bonus and was well used by us.The fixtures and fittings are kept in excellent condition. Our only gripe is that we were part of a big wedding party who were staying on site but there is no map in the property of how to get to the Cruin on foot so we had to drive there everytime we wanted to meet with the rest of the gang
PS The welcome pack is tremendous.



January break at bonnie banks

Review submitted on Mon, 05 Feb 2018
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
What a wonderful cottage. We booked this cottage for 6 ladies in there 30s to chill out for the weekend and that we did. Peaceful location, beautiful cottage,fabulous hot tub. Will be booking again soon for next year.



Bonnie Banks

Review submitted on Sat, 13 Jan 2018
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
This is a great little cottage! Really comfortable and everything you should need. Had a great stay here and will definitely return.



Great house , well equipped very confortable

Review submitted on Tue, 26 Dec 2017
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
We booked this house for a 60th birthday , first class accommodation , everything needed for a break away.
Lounge was spacious and the xmas tree and decorations just made it extra special . Bedrooms again were all spacious and beds very comfortable . Loved the sensor lighting in the bathrooms . The layout worked perfectly and the hot tub just added to our experience .
would highly recommend , sure we will be back in the future

thanks again











Brilliant weekend away

Review submitted on Sun, 03 Dec 2017
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
4.0
Value
5.0
Customer
Service
5.0
The cottage was lovely and homely. Very clean and the hot tub was a bonus too. We will definitely be back.



Very impressive

Review submitted on Tue, 28 Nov 2017
4.7
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
4.0
Value
4.0
Customer
Service
5.0
This was our first visit to Loch Lomond and we were more that pleased with our choice of accomodation. Bonnie Banks cottage had everything you required and more. The hot tub was amazing and went down a treat. The weather was lovely and we walked into Balloch which took about half an hour. The Duck Bay Marina Restaurant was an excellent choice to go for our meal. We would highly recommend Bonnie Banks Cottage.



Birthday celebration

Review submitted on Mon, 13 Nov 2017
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Everything about our trip to Bonnie Banks Cottage to celebrate a “special” birthday was excellent, from initial first contact with the very helpful Liz! The house is wonderful with everything you could possibly need, even down to plastic glasses supplied for outside celebrations!! We were very lucky with the weather and able to enjoy the walk suggested along the loch to Balloch, amazing scenery. The house is maintained to a very high standard and in a great location.



Great Birthday Weekend

Review submitted on Mon, 06 Nov 2017
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
The cottage was beautiful and well equipped, the hot tub was absolutely amazing, we had a lovely walk to Balloch along the shore front, views were lovely, we found a nice little pub and the fish and chips at Palombos, Balloch were fab, lovely time had by all. Thank you



Bonnie Banks Cottage

Review submitted on Mon, 30 Oct 2017
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
4.0
Value
5.0
Customer
Service
5.0
A beautiful very well equipped property positioned in lovely surroundings, & with a relaxing hot tub too. It was really nice & we thoroughly enjoyed our stay here, and we will definitely stay here again. Would fully recommend this property to others.



A good base

Review submitted on Mon, 30 Oct 2017
4.7
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
4.0
Value
4.0
Customer
Service
5.0
An all too brief stay limited oportunities to explore but the lodge is very well-appointed and comfortable - a great base for exploring the area.



Just perfect for relaxing weekend

Review submitted on Sun, 15 Oct 2017
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Bonniebanks exceeded our expectations. The cottage is tastefully decorated, has all the home comforts and the hot tub was just the icing on the cake. Would highly recommend a visit. In addition, the starter food pack with wine was a nice touch. Will definitely be back again.



fantastic cottage!

Review submitted on Mon, 02 Oct 2017
4.7
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
4.0
Value
5.0
Customer
Service
4.0
Loved our stay in this beautiful property. Spotless and comfortable. Every amenity you could think of and hot tub a bonus.
Would thoroughly recommend.



Excellent

Review submitted on Mon, 04 Sep 2017
4.7
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
3.0
Customer
Service
5.0
We had a brilliant time. The lodge was very clean and the hot tub just the icing on the cake. Will Definitely go back.



August 2017 break

Review submitted on Sat, 19 Aug 2017
4.7
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
4.0
Value
4.0
Customer
Service
5.0
Stayed at Bonnie Banks cottage for 3 nights recently, we were very fortunate to have great weather and made good use of the fab hot tub ! Facilities in the cottage are excellent, they have supplied everything you could possibly need for a lovely holiday, we did have a wheelchair user and we did manage no problem. We would love to stay in one of the lodges right at the loch, they look amazing too. Fabulous cottages and lodges.



4 day summer break 2017

Review submitted on Thu, 03 Aug 2017
4.7
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
3.0
Customer
Service
5.0
STAYED FOR 4 NIGHTS IN JULY WITH MY WIFE AND 2 SON,S.
LOVELY COTTAGE, WELL EQUIPPED AND NOT A THING OUT OF PLACE.
HOT TUB IS A BRILLAINT FEATURE AND WE MADE GOOD USE OF IT.
SURROUNDING AREA IS LOVELY AND THERE SOME LOVELY WALKS.
WOULD RECOMENED AND WILL BE BACK



Wedding party

Review submitted on Mon, 10 Jul 2017
4.0
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
4.0
Condition
4.0
Location
4.0
Value
4.0
Customer
Service
4.0
Suitable for the whole family ages 3 to 87.would definitely Come back.
Thanks for providing advice and support pre visit.



Wedding Party

Review submitted on Sat, 17 Jun 2017
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
4.0
Value
5.0
Customer
Service
5.0
We booked the lodge to stay the day before our daughters wedding at The Cruin, and a couple of days after. There were five of us, bride, mother and father of the bride, chief bridesmaid and grandmother of the bride. The accommodation was perfect, particularly the three bathrooms when everyone was getting ready on the morning of the wedding. The hot tub was a real added bonus. The only down side was that we had hoped to be able to walk to the Cruin but this was only possible by walking along the main road.



Bonnie Banks stay

Review submitted on Mon, 29 May 2017
4.5
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
4.0
Condition
4.0
Location
4.0
Value
5.0
Customer
Service
5.0
Was all we expected and more. Excellant service prior to our stay . We would certainly use it again and will tell all our friends about it.



Beautiful Bonnie Banks Cottage

Review submitted on Tue, 09 May 2017
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
A beautifully furnished, spacious 3 double en suite bedrooms. Absolute luxury. The cottage is well designed and has an excellent kitchen with drier, washing machine and dishwasher. It's a short walk from the banks of Loch Lomond and places like Luss and Balloch are nearby. The grounds are spacious and very peaceful. Can't wait to return.



Far surpassed my greatest expectations!

Review submitted on Sat, 29 Apr 2017
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
4.0
Customer
Service
5.0
We could not have been happier with our stay at Auchenheglish Luxury Lodges. Bonnie Banks Cottage was the perfect fit for us. It was extremely clean, comfortable, private, and we instantly felt at home from the moment we walked in. We all wished we had booked a longer stay because we loved it so much. It was in a beautiful location and provided a perfect home base for day trips. We spent a day exploring the highlands, a day in Edinburgh, and a day in St. Andrews. During our two week vacation, we stayed in over 7 different locations around the UK and Bonnie Banks Cottage blew all the others out of the water. If we ever are blessed to visit Scotland again, this will definitely be somewhere we return to and I recommend it without hesitation to others. I have said multiple times since staying at Bonnie Banks Cottage that I wish I could live there as my permanent house. It was perfect.



Easter weekend at Bonnie Banks Cottage

Review submitted on Mon, 24 Apr 2017
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
We stayed here for the Easter weekend which included my nephew's wedding at The Cruin - 5 minutes away - on Easter Sunday. Our cottage was ideal for our family, very comfortable and spacious for my 2 grandchildren to play. Special thanks to Liz who looked after all our needs.



A great, well equipped property

Review submitted on Mon, 27 Feb 2017
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
We could not really have asked for better. Everything was as promised. We had a wee toddler with us so I guess that a bath might have been handy but for our short break the showers were fine. I'd like to go back!



Wonderfully comfortable stay

Review submitted on Thu, 19 Jan 2017
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
What a fantastic cottage, great to have as our base during our time in Scotland. Everything has been well considered and is very comfortable. May we suggest that some reading lamps be added in the lounge and that you consider adding towel rails and a toilet roll holder in each bathroom.



Auchenheglish Lodges replied more than 1 year ago
Many thanks for your great review of bonniebanks . We are delighted that you had a fantastic time and that you found our accommodation comfortable. We also welcome your constructive comments . We have not received any previous comments of this nature ; however, we are happy to react in order to maintain the high standard of accommodation we provide, ( and thus ensure customer satisfaction ) and therefore will be arranging to install the equipment identified in your review. Many thanks and have a great 2017 : Bonniebanks Cottage.

Lovely place for a nice weekend away

Review submitted on Sun, 04 Dec 2016
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
4.0
Value
5.0
Customer
Service
5.0
House is so modern and clean. Sky tv which goes through the rooms and all ensuite. Value for money was brilliant, would definitely return.



Birthday celebration

Review submitted on Sun, 06 Nov 2016
4.7
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
4.0
Value
4.0
Customer
Service
5.0
We stayed at Bonniebanks cottage for my husband's 70th birthday celebration. The cottage provided a home from home base from which we could explore Loch Lomond. The accommodation was excellent and of a high standard. Liz was very helpful and dealt with any queries promptly. The welcome pack was an added bonus! We had a great time which was made all the better by having such a lovely place to stay where all the family could be together. Would certainly return.



Attending wedding at duck bay marina

Review submitted on Mon, 17 Oct 2016
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Thank you so much for the welcome pack what a beautiful house ever thing was there. You needed even down to the board games and even the weather was very warm that we sat out in the garden. Thank you again



Short break for a wedding

Review submitted on Sun, 02 Oct 2016
4.5
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
4.0
Condition
5.0
Location
4.0
Value
4.0
Customer
Service
5.0
Lovely house well kitted out very comfortable for 3 couples. Would definitely recommend it for any occasion



Bonniebanks Cottage

Review submitted on Sun, 25 Sep 2016
3.0
out of 5
Guest doesn't recommend this property
Cleanliness
4.0
Comfort
4.0
Condition
3.0
Location
2.0
Value
2.0
Customer
Service
3.0
Overall we have stayed in worse properties but annoying small points make the stay less enjoyable than they should.
No markings on the oven controls, noted by former tenant three years ago, is this really safe. Do you know exactly what is happening in the oven?. Greasy roasting trays!
The information suggests two things, one that the cottage has a view of Loch Lomond, it does'nt! It is well surrounded by large trees and the walk to the loch is not to be undertaken lightly. As for calling in the Cruin, this is no longer a restaurant open to the public and if it was the woodland walk back after an evening meal would have only been tackled by the brave.
Finally the fact that all the televisions have to watch the same programme, due to only one Sky box is strange. The place is meant for 6 adults are they all expected to watch the same channel!
Did try to drop into the office but found note on door saying open 10.00- 2.00!
Enjoyed Scotland but would look for alternative accommodation next time.



What a find!

Review submitted on Mon, 19 Sep 2016
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
4.0
Customer
Service
5.0
Bonnie banks cottage was fantastic, beautiful accommodation in an idyllic setting. Kitchen very well equipped with everything you could need and welcome pack was a lovely touch. Will most definitely be back!



Wedding at Cameron house

Review submitted on Tue, 13 Sep 2016
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Absolutely fantastic cottage 10 minute walk to Cameron house, beautiful inside the cottage, lovely gardens and bbq area, great customer service will definitely go again, thankyou for a perfect stay



Accommodation for Loch Lomond wedding.

Review submitted on Mon, 15 Aug 2016
4.7
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
4.0
Condition
5.0
Location
5.0
Value
4.0
Customer
Service
5.0
Expectations met in all respects apart from view. Very good space for a family gathering. Automatic bathroom lights mixed blessing. The length requirement for this review is an imposition.



Bonnie Banks review

Review submitted on Mon, 13 Jun 2016
4.0
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
4.0
Condition
4.0
Location
5.0
Value
3.0
Customer
Service
4.0
The location of the property is excellent, relatively close to the loch, but not so easy to find path to the loch. The accomodation is spacious and well equipted, and the soft furnishings were comfortable with good dining area and good overall layout for family. Great having en suite in all bedrooms. The showers were great, but if you had a young family the lack of a bath may be a problem. Very good overall standard.
We had great weather so the outdoor facilities were well used. hardly ate inside at all. TV not really used but appeared to be ok



Lovely Stay

Review submitted on Fri, 10 Jun 2016
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
We loved our stay at Bonnie Banks Cottage. The cottage itself was great, lovely and modern interior. Fully fitted kitchen, bright lounge diner and big bedrooms upstairs with ensuites. It was a little tricky to locate it on arrival but we were pleased with the peaceful setting and nice garden surrounding it. We had a fantastic week in Scotland, the weather was amazing and the scenery was unforgettable. We will definitely return.



Family home from Australia.

Review submitted on Sat, 04 Jun 2016
4.2
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
4.0
Condition
4.0
Location
4.0
Value
4.0
Customer
Service
5.0
We had a very good short break in beautiful surrounds which we enjoyed very much despite some poor weather. Hopefully we can do it again soon. We were also there in January of this year and again had a great time hence the reason we went back. The accommodation was very good.



misleading

Review submitted on Mon, 23 May 2016
4.3
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
4.0
Value
3.0
Customer
Service
4.0
Excellent stay overall.
Only disappointment is that I was told that the house - as its name suggests - is on the Bonnie Banks of Loch Lomond - this is not the case, and is in fact in woodland. Fine weather saved the day, as if it had been raining it would have been quite a dark woodland spot.
That aside - we will be using it again! great cottage!



after wedding celebrations (Perfect Location)

Review submitted on Mon, 16 May 2016
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
We booked Bonnie Banks Cottage as we were getting married at Duck Bay Marina and wanted to continue the celebrations on after the wedding for a long weekend. We need to say this accommodation was just perfect it was spotless customer service was amazing from booking Liz at the office was amazing and helpful. when we arrived we had a lovely welcome pack waiting for us and we happened to meet the manager Wendy she was just so helpful the accommodation was just amazing ideal for large parties for dinner kitchen was amazing and so roomy we managed to cook for our family and friends and we had some vsistors so had a nice meal for 10 everything was there for you it was great to work in a large kitchen. The rooms were just spotless and comfortable having one bedroom with en-suit on lower floor helped with my mother in-law as she had all she needed on lower floor. I would highly recommend this cottage and i will surely be using it again. thanks again to all who made our visit to the cottage special.



A Bonny Stay

Review submitted on Tue, 26 Apr 2016
4.2
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
3.0
Condition
4.0
Location
5.0
Value
4.0
Customer
Service
4.0
Nearly everything in this cottage is superb. Clean, spacious, beautifully decorated, bright, ideal for a group. Only three issues to note:- 1. The mattresses need updating. Ours was very hard and uncomfortable and was made in 2007, i.e. not in the first flush of youth. 2. The cottage appears geared up for guests eating ready meals. There were not enough cooking utensils. 3. It was almost impossible to read the control dials on the cooker. Despite these inconveniences, a fantastic place.



Management replied more than 1 year ago
Thank you for your constructive and informative review. We note, and are delighted that , you had a wonderful time at Bonnie Banks Cottage; we agree that it is a fantastic place. Feedback is a crucial contribution to our business model and we genuinely appreciate you taking the time to write a review. We would have welcomed the opportunity to address any, or indeed all, of these issues during your visit had we been made aware of your preferences or difficulties. We would like to respond to the 3 issues you highlighted. a) We note that the firmness of the mattress was not to your preference and that you found it too firm. We fully understand not everyone prefers, or is comfortable with, a firm mattress. We received feedback earlier in 2016, from a prior guest at Bonniebanks, indicating that the mattress was too soft. b) Further to your issue around the supply of cooking utensils, we have conducted an inventory of utensils in the cottage and are confident that there is a plentiful supply of all the various utensils required for comprehensive self catering activities for at least 6 guests. We are sorry you were unable to locate all these items. We have alerted our housekeeping manager to your comments and asked that your comments and experience be taken on board and prevented from re occurring. It is vitally important to us that the cottage is fully fit for purpose . c) We agree that the cooker dials descriptions have rubbed off (due to cleaning); however there is a booklet in the kitchen drawer with full dial illustrations. We will create a laminated copy of this diagram and ensure that this is clearly displayed. We apologise for this inconvenience, and will address it as described above. Regards Management.

Spring Break

Review submitted on Thu, 14 Apr 2016
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Absolutely beautiful cottage set within private grounds. Very peaceful and the perfect setting for a short spring break. With 2 teenagers to keep happy the cottage came up to scratch with Wi-fi and Sky TV. The quality of the interior was superb with very large kitchen and dining room and plenty of space to spread out. Worth going back to.



Straight from heaven!

Review submitted on Mon, 28 Mar 2016
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
4.0
Value
5.0
Customer
Service
5.0
We got Bonny Banks cottage at last minute after accommodation we had booked 2 mths previous was cancelled day before arrival. Family coming from around UK for wedding .. one with baby. I was frantic! However I got Liz! and I got Bonny Banks cottage! The help I received and reassurance I was given were a real balm to my mother of the groom nerves! As for Bonny Banks Cottage...It was wonderful in every way.I could probably write a book telling how great it was. I'll just say, even allowing for the panic of our original cancellation, I am sooo very happy we found B B cottage! Thanks to everyone involved for a very happy stay. Clean comfortable spacious very well equipped. And thanks too to the other Liz who phoned after we left , leaving the keys in wrong place! She was very understanding. Yes girls. . you and B B cottage are a credit to Scottish tourism.



Stay in Bonnie Banks March 2016

Review submitted on Sat, 19 Mar 2016
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
4.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
A fantastic cottage and a wonderful place to stay. Only two suggestions for improvements
1) The beds weren't quite to our taste - a bit soft and springy, and the pillows were a bit flat.
2) It would be good if the Sky package was multi-room, so people could watch different things in each room. Some of the bedrooms would benefit from a DVD player.

But these are just suggestions. We really enjoyed staying in the cottage. The standard and cleanliness was excellent, and we'd definitely stay again.



Signage

Review submitted on Sun, 13 Mar 2016
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
The Signs to Bonnie Banks were poor and it was difficult to find for the people arriving in the dark .It would be helpful if the signage started at the roundabout.



Great Surprise !

Review submitted on Mon, 07 Mar 2016
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
4.0
Customer
Service
5.0
When we unlocked the door of this unassuming old house, we were blown away by the facilities. It has been beautifully redone with a bathroom for every bedroom, gorgeous kitchen with dishwasher, washer & dryer. We stayed 3 nights for a wedding at The Cruin and wished we could stay longer. This would be a great place for a week long family summer holiday, with the patio and gazebo. I had a couple of questions and the staff was most helpful. It was the most expensive of the various places we stayed on this trip, but also by far the nicest and on gorgeous Loch Lomond.



Another amazing stay at Bonnie Banks!

Review submitted on Mon, 22 Feb 2016
4.7
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
4.0
Value
4.0
Customer
Service
5.0
We recently had our second stay at Bonnie Banks cottage and again had such a great time, we just didn't want to leave.
3 nights is not long enough in this ideal location!
The cottage is an ideal base for exploring Loch Lomond and our kids particularly enjoy the walk along the 'secret path'.

My family and I often stay in comfortable self catering accommodation but I would say that this cottage is by far the best so far as it's very clean, comfortable and has a great garden for the kids to play. We really appreciated the welcome pack of wine, bread, butter and jam. And also all the cleaning products are there should you need to use the washing machine etc.

Looking forward to our next stay!




Weekend break

Review submitted on Tue, 16 Feb 2016
4.7
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
4.0
Value
4.0
Customer
Service
5.0
Couldn't fault the cottage. Had everything we needed would definitely stay again. Shame the weather was so poor but we really enjoyed our break. There was 6 adults and 1 baby but plenty of room for us all.



Everything was perfect

Review submitted on Wed, 25 Nov 2015
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
We traveled from Sterling to stay at Bonnie Banks. It was the perfect retreat for three weary sisters to recoup and head on for our next stop. We were close to many restaurants and tourist shops. My only suggestion would be instructions on working TV.



Perfect setting for family wedding

Review submitted on Fri, 06 Nov 2015
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
We stayed at Bonnie Banks Cottage for October half term to attend a family wedding at The Cruin. It exceeded my expectation. It was home from home with plenty of room for 6 adults to spread in order to get ready for the impending nuptials, having 3 en suite rooms. We loved the easy access to the cycle/pedestrian path and found Bonnie Banks perfectly situated for walking and sightseeing. We will be back without a shadow of doubt.



Lovely spot

Review submitted on Thu, 22 Oct 2015
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
4.0
Customer
Service
5.0
Would not hesitate to recommend Bonnie Banks cottage, lovely house, tastefully decorated, has everything you could need. Spotlessly clean and great service.



Excellent holiday

Review submitted on Sun, 11 Oct 2015
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Location beautiful with plenty of lovely walks including to the loch, nearby hotels and town. Accommodation a real home from home with excellent facilities; we were blessed with sunshine on our holiday but because of the accommodation would have a great time even in bad weather. Staff very helpful and friendly. It was outstandingly clean.



A wonderful family holiday

Review submitted on Sun, 04 Oct 2015
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Our holiday at Bonnie Banks was wonderful in part due to a spacious well maintain cottage providing our home for ten days. The cottage was clean on arrival and during our stay all bedding and towels were changed.
As the accommodation was spacious and had a bedroom with ensuite on the ground floor is was perfect for my husband to who has mobility issues.
The location was central for travelling to see the beautiful scenery of Loch Lomomd and also to visit some of the lovely restaurants in and around Balloch.
Will return again soon.



A very comfortable stay.

Review submitted on Tue, 04 Aug 2015
4.5
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
4.0
Value
4.0
Customer
Service
4.0
Everything was perfect even though it rained for our whole stay. We booked Bonnie Banks to accommodate the Yorkshire contingent of our family at my niece's wedding. That meant finding accommodation with a downstairs enough-suite bedroom for my 86 year old mother, and large bedroom for my younger brother so a put-u-up bed could be included for my 4 year old nephew.

As it was the upstairs landing was roomy enough to erect the put-u-up bed the company supplied. So Harry got his own room and came into visit his early riser uncle each morning to watch cartoons on my Kindle. Leaving his parents, Kenton and Liz to have a lie in.

The wedding was on the Monday and was the same day as Harry's 4th birthday. Bonnie Banks provided the privacy for the family to gather and celebrate Harry's Birthday before going on to my niece's wedding. Claudine and Neil even interrupted their wedding reception to celebrate Harry's Birthday and the venue staff presented Harry with a Fire Engine birthday cake.



A lovely week away.

Review submitted on Sat, 01 Aug 2015
4.2
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
4.0
Value
3.0
Customer
Service
3.0
We had a very enjoyable week. Bonnie Banks was really comfortable, spacious and well equipped. The garden space was also great for the family. On arrival, we found that one of the bedrooms was locked. As I had booked a 3 bedroom property I wanted to be able to use all 3 bedrooms. This was sorted out quickly over the phone, but I feel more communication could have avoided such a phone call after a long journey. Also, it did not create a very good first impression and was at odds with the luxurious element of the advertising of the property. I was informed by the manager that only 2 rooms had been made up as there were 2 adults and 2 children. Due to the ages of my children I wanted them to have a bedroom each, and I would have booked a cheaper 2 bedroom property if I just wanted 2 bedrooms. Loch Lomond and the surrounding area was stunning, but we were not as close/easy to get to the Loch as we had anticipated, based on the information from the website.



Electricity

Review submitted on Sat, 04 Jul 2015
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
4.0
Location
5.0
Value
5.0
Customer
Service
5.0
Everything was perfect
Sadly the electric downstairs did not work for a couple of days
We still had a great time the staff were wonderful
The unavoidable problem upset them far more than it did us



Bonnie Banks stay

Review submitted on Mon, 15 Jun 2015
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Excellent property ,it was very clean and well equipped. The location was great . Luss is a lovely place . We had a fab meal in the pub there. We loved it .



Bonnie Banks stay

Review submitted on Mon, 15 Jun 2015
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Excellent property ,it was very clean and well equipped. The location was great . Luss is a lovely place . We had a fab meal in the pub there. We loved it .



Bonnie Banks Cottage - Definetly A Wonderful Place

Review submitted on Thu, 04 Jun 2015
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
We had a lovely week at the Bonnie Banks Cottage. It is a really stylish, comfortable, modern house with all household goods you need. The welcome package was very thoughtful and the Auchenheglish Luxury Lodges Team provided helpful support before and during our stay. We would definitely stay there again. Thank you very much!



lovely stay

Review submitted on Sun, 10 May 2015
4.5
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
4.0
Condition
5.0
Location
5.0
Value
4.0
Customer
Service
4.0
THe cootage was well situated. It was fresh and clean on arrival and welcome pack was very handy.
i would fully recommend this cottage and hope to visit again



Weekend Escape

Review submitted on Mon, 06 Apr 2015
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Had a wonderful time here. Can't wait to go back!!
Home from home.
Spotlessly clean with many facilities.
Wonderful sales service from Liz.
Would highly recommend!!



We were very happy to be here and like at home, beautiful stay!

Review submitted on Mon, 23 Mar 2015
4.3
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
4.0
Customer
Service
2.0
Problem to find our lodge. A plan would be a good solution because we were like children for a treasure hunt and it took almost one hour to find our accommodation. With the rain, it was not pleasant.
It is the only negative review.



Review submitted on Mon, 12 Jan 2015
4.2
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
4.0
Condition
4.0
Location
4.0
Value
4.0
Customer
Service
5.0
we stayed at the cottage for a wedding close by, the cottage was very well appointed and my family would love to go back when the weather is better, overall i could not fault the cottage or the service from the staff.



Beautiful Bonnie Banks

Review submitted on Sat, 03 Jan 2015
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Stayed in this special cottage over Christmas. All of the family loved it and we had a very special time. Attention to detail is amazing and appreciated. We arrived with our Christmas provisions and some decorations of our own. Bit of an embarrassing moment when my son inadvertently pack some lights belonging to the cottage thinking I'd brought them. I got in touch with Bonnie Banks staff who charged me for them and forgave me, I hope, for the inconvenience caused. All in, very helpful staff via correspondence (I didn't meet any of them). Beautiful cottage! I can't wait to stay in others on the estate. Thank you!



Wonderful winter wedding stay

Review submitted on Wed, 31 Dec 2014
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Fantastic place to stay as guests for a Loch Lomond wedding. Surrounded by family in nearby lodges it really made the whole weekend one to remember! Accommodation itself is spacious and spotless with everything you might need- lots of thoughtful extras. Highly recommended for families.



Second visit

Review submitted on Mon, 17 Nov 2014
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
As the heading suggests this was our second visit to this cottage. Yet again we had a fab time, even had a BBQ Sunday brunch. Can't fault the cottage, excellent location for the wedding we were attending at Lodge on Loch Lomond.



another wonderful stay

Review submitted on Sat, 08 Nov 2014
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
4.0
Value
5.0
Customer
Service
5.0
We had another fantastic break at loch lomond, this time staying in bonnie banks cottage. The cottage was lovely - clean, modern & spacious - with everything that you could possibly need provided for you. Would highly recommend Auchenheglish accommodation, we have never been disappointed.



Perfect location, great wee place.

Review submitted on Mon, 13 Oct 2014
4.3
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
4.0
Condition
4.0
Location
5.0
Value
4.0
Customer
Service
4.0
We stayed here as part of a larger gathering in a different lodge - it was perfect. Location was just over the fence.
Easy to get about to other parts of Loch Lomond too.



Cozy family stay

Review submitted on Sun, 12 Oct 2014
4.3
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
4.0
Location
4.0
Value
4.0
Customer
Service
4.0
Everything is very good. Location is well situated near to Cameron resort and Luss village. Everything u need is provided along with a starter pack. Just hope there was a closer route to the lake, we could not find our way easily.



A Scottish retreat

Review submitted on Tue, 30 Sep 2014
4.7
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
4.0
Value
5.0
Customer
Service
4.0
The Cottage provided perfect accommodation for our family to attend a wedding in Loch Lomond. It had a spacious and modern interior and the three ensuite bathrooms were a real bonus, A great place to stay and would highly recommend it. Faye, New Zealand



weekend stay at Bonnie Banks

Review submitted on Mon, 01 Sep 2014
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Lovely clean, comfortable cottage maintained to a very high standard. Welcome package was a lovely added extra. Location and accomodation were both fantastic.



Great cottage

Review submitted on Sun, 24 Aug 2014
4.5
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
4.0
Customer
Service
4.0
We stayed in this lodge as our daughter had her wedding in nearby Boturich Castle Venue. It was ideal for our needs over the weekend and also the other guests who stayed in the properties next door.
Held a post wedding BBQ on the Sunday and there was room for all.



Bonnie Banks

Review submitted on Fri, 15 Aug 2014
4.2
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
4.0
Value
3.0
Customer
Service
3.0
We thoroughly enjoyed our short stay at Bonnie Banks Cottage. The accommodation was spacious and comfortable and provided a good base to see a wonderful part of Scotland.






Bonnie Banks Cottage Visit

Review submitted on Mon, 07 Jul 2014
4.7
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
4.0
Value
4.0
Customer
Service
5.0
Only downside to visit was the location which was not within easy walking distance of the Loch. Apart from that the stay was excellent and the area was well worth the visit. The starter pack was also very well thought out.



Instructions for use

Review submitted on Mon, 09 Jun 2014
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
4.0
Customer
Service
5.0
My friends and I enjoyed our stay. Only thing missing was basic instructions on how to operate TVs and heating. We had to ring our housekeeper twice to get advice on both these items.



Bonnie Banks Cottage

Review submitted on Tue, 03 Jun 2014
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
This is a truly amazing cottage. We had a wonderful holiday. Myself with my husband and 2 children were able to explore Loch Lomond and surrounding areas from here. The location is perfect. The house is perfect. Our girls loved that they could arrive back after a day out and still have so much space to play both indoor and out. We as adults loved the peace and space to entertain as we had family around the area during the first weekend. The staff are more than accomodating, they go out of there way to ensure you have everything that you need. Staff were there to help throughout the booking and whilst we were there. Staff are friendly and helpful and very on the ball. We are already trying to arrange holidays to ensure that we can go back next year. This is very unlike us as each year we try somewhere different to explore as much as possible. We only wished that we had taken 2 weeks instead of one. I would reccomend this to anyone without any doubt.



70th Birthday family celebration

Review submitted on Sun, 20 Apr 2014
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
So good we all want to come back next year and the staff especially Liz was so helpful. The house wa so roomy for 6 people and a bonus having a barbecue in April.



Liz Law replied more than 1 year ago
Sorry for the delay in writing a response to your review. Your feedback is important to us playing an important part of what makes us so successful. On behalf of all the team here at Auchenheglish Lodges we are delighted you enjoyed your birthday celebration and BBQ at Bonnie Banks Cottage. We would love to see you return next year. Thank you for submitting your upfront review. Our kindest regards Auchenheglish Lodges

Lovely stay

Review submitted on Tue, 15 Apr 2014
4.7
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
4.0
Location
5.0
Value
4.0
Customer
Service
5.0
We had a lovely stay at Bonnie banks in April. Lovely accommodation with plenty of space for 4 adults and 2 children. Only wish there had been a bath to relax in one evening! Hope to visit again.



Elizabeth Law replied more than 1 year ago
Sorry for taking so long to respond to your lovely review Thank you for your nice feedback after your stay in Bonnie Banks Cottage. We are happy to read that you enjoyed your stay and would be very pleased to welcome you again.

Amazing stay!

Review submitted on Sun, 30 Mar 2014
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Had a fantastic stay at cottage. It was immaculate. Staff were equally fantastic to talk to, made our stay even more special.
Highly recommended.
Would most definitely stay there again.



Elizabeth Law replied more than 1 year ago
Thank you so much for your very nice review after your stay in Bonnie Banks Cottage We are happy to hear that your time spent was fantastic. Thanks for your lovely comments regarding cleanliness and our staff making your stay even more special. Your feedback is so important to us, we are very grateful and would like to thank you for your high recommendation. Please visit us soon again, we would be happy to welcome you here at Auchenheglish Lodges