Larch Luxury Double Storey Lodge with Hot Tub, Sleeps 4 (pet friendly)
Another Amazing Stay
Review submitted on Thu, 12 Dec 2024
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
4.0
Customer Service
5.0
We stayed in Larch this time with our dog. The touch of the hamper and the wine for my husbands birthday was lovely.
Property was great for our needs.
The location is wonderful and Richmond itself is a charming place.
The weather was not great with a storm on the Saturday. Unfortunately there was a power cut to the area on the Saturday evening. An emergency light came on in the property so we felt safe. It was cold and dark but that did not stop the owners springing into action, firstly fetching up a high powered torch and then they fetched a gas cannister for the calor gas heater. What a pair of stars they were. This really did set them apart from others with their customer service. Thank you. We will definitely be back!
Julie replied 13 days ago
Thank you so much for your lovely review! We're delighted you chose to stay in Larch and that you and your dog enjoyed your time with us. We're thrilled to hear the hamper and wine made your husband's birthday a little more special.
We’re sorry the weather wasn’t on your side during your stay, but we’re glad we could help make things as comfortable as possible during the storm and power cut. Your kind words about our efforts truly mean a lot—it’s always our goal to ensure our guests feel safe and looked after.
Richmond is indeed a charming place, and we’re so pleased you enjoyed the location. We can’t wait to welcome you back for another stay! Thank you again for your thoughtful feedback. [Emoji Removed]
Beautiful lodgr
Review submitted on Tue, 05 Nov 2024
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer Service
5.0
Had a lovely long weekend at Larch. Beautiful lodge with everything we needed. Dogs loved the parkland too. Special touches for us and my dogs were much appreciated. Would definitely like to return.
Julie replied 50 days ago
Thank you so much for your kind review! We're thrilled to hear you enjoyed your stay at Larch and that the lodge had everything you needed for a relaxing long weekend. It's wonderful to know your dogs loved the parkland too! We love adding those special touches to make our guests (and their furry friends) feel at home. We would be delighted to welcome you back anytime!
Relaxing stay
Review submitted on Tue, 01 Oct 2024
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
4.0
Condition
5.0
Location
5.0
Value
5.0
Customer Service
5.0
Very relaxing stay, everything you needed was in the cabin , very clean , very spacious and hot tub was immaculate
Kayla replied 86 days ago
Hi Gemma,
Thank you so much for your lovely review. We are glad you enjoyed your stay with us.
Fantastic
Review submitted on Thu, 26 Sep 2024
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer Service
5.0
We have been for the past 5yrs and can never fault how amazing this place is, the staff are great and everything is very well organised and maintained.
Our dog was so relaxed and happy in the environment that he was surrounded by, and he enjoyed his own welcome pack.
We usually always book the couples only lodging which has a sauna as well as a hot tub which is delightful.
We look forward to seeing you all again soon xx
Jacqui replied 89 days ago
Thank you so much for this lovely review. Its always a pleasure to welcome back our Flowery Dell family. Your feedback is so important to us, especially as you have been regular guests for so long, you would certainly notice any changes so its good to know you still enjoy your stay. We look forward to your next stay. x
Hidden Gem
Review submitted on Wed, 04 Sep 2024
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer Service
5.0
Absolutely beautiful location, lovely lodges abd the staff so friendly. Enjoyed by all. We will certainly be back
Sandy replied 111 days ago
Hello Nicola, we are delighted to hear that you have found your hidden gem, we are very proud of what we do at Flowery Dell, and it is always with our guests in mind. We would just like to thank you for leaving us such a lovely review and that we look forward to seeing you return to your Hidden Gem.
Beautiful setting
Review submitted on Sat, 24 Aug 2024
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
4.0
Condition
5.0
Location
5.0
Value
5.0
Customer Service
5.0
Beautiful location, peaceful and relaxing. Two minute drive into Richmond. Lodge was very well equipped, had everything you needed, hot tub was amazing. Would recommend to friends & family.
Sandy replied 122 days ago
Hello Joanne, thank you for taking the time in writing us a lovely review, we really do appreciate our guests doing this for us, as we love to hear of how your time with us was. And by the sounds of it you have had such a wonderful time. We look forward to seeing you with us in the near future.
Lovely Stay
Review submitted on Sun, 04 Aug 2024
4.7
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
4.0
Condition
4.0
Location
5.0
Value
5.0
Customer Service
5.0
We have just returned from our break at Flowery Dell. We had a lovely time, the children loved the hot tub, seeing the animals and spotting all the rabbits. Beautiful site, very clean and great location. The hamper was a lovely touch too. Thank you.
We would definitely return.
Sandy replied 143 days ago
Hello Nadia, we are delighted to hear that you and the children had such a lovely time at Flowery Dell and that you plan to return to us again. Thank you for taking the time in writing us a lovely review, we like to know what our guests think about us, so thank you for the lovely feedback. The animals all around are such a great hit with everyone, especially the children. Have a good summer and we will see you here in the near future.
Lodge
Review submitted on Sat, 20 Jul 2024
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer Service
5.0
Totally relaxing. Everything we needed was supplied in lodge. Very clean. Treats on arrival.Recommend.
Michelle replied 159 days ago
Thank you for your review! We're delighted to hear that you had a totally relaxing stay and found everything you needed in the lodge. It's great to know you appreciated the cleanliness and the treats on arrival. Your recommendation means a lot to us. We hope to welcome you back soon!
My home from home
Review submitted on Wed, 26 Jun 2024
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer Service
5.0
I’ve visited Flowery Dell over ten times with my wife and family and I can honestly say that this place has something special. My dog loves it more than any of us as he chases rabbits all day long. The location is silent and it’s a stones through from. The town and local amenities, book now if you want to detach from the rat race!
Sandy replied 183 days ago
Hello Neil, thank you for such a lovely review we are delighted that you feel right at home here, we put a great deal of effort in to make this an experience that our guests will love, and we see that you do. We look forward to seeing you back with us again in the near future, enjoy the summer.
Outstanding stay!
Review submitted on Mon, 20 May 2024
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
4.0
Customer Service
5.0
We can't wait to come back!
The lodges have everything that you need with some welcoming touches.
Whilst the the location is quiet remote, just a short walk and you're at the local pub or in Richmond centre.
The grounds are well kept and the staff are lovely.
I was so happy with our weekend away I called this morning to thank them.
Sandy replied 220 days ago
Hello Joanne, Firstly thank you for personally calling us this morning to let us know what a wonderful stay you had with us, we are delighted to hear that. We always have our guests at heart in everything we do to make your stay with us a memorable as possible. And yes we look forward to seeing you back with us in the near future.
Tranquil Relaxing Break
Review submitted on Thu, 09 May 2024
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer Service
5.0
Excellent accomodation in tranquil location. Lodge was spotless and very comfortable, proper home from home.
Sandy replied 227 days ago
Hello Janis, we would just like to say thank you for leaving us a lovely review, we really do appreciate this. We are glad to hear that your time was tranquil and very comfortable. We aim to please. We hope to see you again in the near future.
Just perfect
Review submitted on Wed, 08 May 2024
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer Service
5.0
We have visited Flowery Dell three times in the past year, twice in the Hazel and once in the Larch. All lodges are extremely clean, comfortable, and well equipped. The location is stunning and so peaceful. All you hear is the sound of nature. The hot tubs are spotlessly clean and well maintained and if you are lucky enough to experience a clear sky at night you can sit under the stars in the comfort of your hot tub. Richmond is less than a 5-minute drive away where you will find many shops, restaurants, and bars. You can also drive to the coast in under an hour to Saltburn-by-the sea and explore the beautiful Yorkshire Coast. Whitby is also a great day trip where you can experience a bustling town or boat trip around the coast and at night return to the tranquil Flowery Dell for rest and relaxation. I cannot recommend these lodges highly enough. All staff are very friendly, professional, and polite. They are a credit to the family that runs the business. Cannot wait for our next trip.
Sandy replied 232 days ago
Hello Dawn, thank you so much for taking your time in writing us such a wonderful review, we really do appreciate you taking the time in doing this for us. We are delighted to hear that once again we managed to hit all of the right spots for you and that everything was just how you like it. We take pride in everything that we do to make our guests stay with us a wonderful experience, as it is you that is very important to us. We look forward to seeing you return again.
Lovely lodges, excellent staff nice location
Review submitted on Tue, 23 Apr 2024
4.7
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
4.0
Value
4.0
Customer Service
5.0
Lovely clean lodges and we all enjoyed our stay, taxis into Richmond very reasonable at £6 each way ( to far to walk for us). Very quiet even though it was kids holidays. Only 40 mins to Hawes which is a lovely day out. Hot tubs well maintained each day with the chemicals etc……would recommend for a nice chill time.
Michelle replied 247 days ago
Thank you for your feedback. We're delighted to hear that you had a wonderful stay at our Larch Yorkshire Cottage Style Holiday Lodge. It's fantastic to know that you found the lodges clean, enjoyable, and the hot tubs well-maintained. Hawes truly is a great place to visit, with so many attractions to explore. We're also glad you found the taxis into Richmond reasonable and convenient. We look forward to welcoming you back for another relaxing stay in the future
Larch
Review submitted on Tue, 16 Apr 2024
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
4.0
Location
5.0
Value
5.0
Customer Service
5.0
Beautiful location and friendly greeting. Hot tub is an added bonus. Have been for many years and always return.
Jacqui replied 254 days ago
Wow many thanks for taking the time to write this lovely review. Its always a pleasure to welcome back our guests. They are very special to us. We are so lucky to be in such a beautiful location. Its the perfect place to relax and unwind in. The Hot tubs which are in all our lodges are amazing, they make the perfect ending to a day. We look forward to your return.