Willow Luxury Double Storey Lodge with Hot Tub, Sleeps 4 (pet friendly)
Our happy place!
Review submitted on Sat, 30 Nov 2024
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
4.0
Customer Service
5.0
We have been going to flowery Dell now for approx twenty years and go once sometimes twice a year. We went recently for my husband's birthday and were greeted with a lovely birthday hamper of beers, crisps and nibbles, one happy husband! The lodges are perfectly located on the outskirts of Richmond and are nestled amongst trees and nature with lots of visits from the local rabbits, pheasants and squirrels. The lodges are clean and cosy and have all of your home comforts which you could possibly need. The staff are helpful without being intrusive and the hot tub is checked twice a day and uses wonderful bonus. Here's to the next twenty years!
Kayla replied 24 days ago
What a lovely review and thank you so much for your kind words. We enjoy welcoming you back every year and are touched you enjoy staying with us. We raise a glass to another 20 years!
Wonderful stay in Willow
Review submitted on Sat, 21 Sep 2024
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer Service
5.0
We had a fantastic stay in Willow with our dog. The lodge was extremely well equipped and furnished to a high standard. The hot tubs were checked twice a day and were great to use after a day out. We thoroughly enjoyed our stay at Flowery Dell the hospitality and attention to detail was amazing. Thank you.
Sandy replied 94 days ago
Hello Tracey, thank you for leaving us such a beautiful review, we really do appreciate you doing this for us. It gives our customers who have never stayed with us before a great eyes view of what we are all about. We are very proud of what we do here, the team work hard to make it special for our guests coming to stay. Thank you for coming to stay with us, and please know that we look forward to seeing you again.
Peaceful location
Review submitted on Sun, 15 Sep 2024
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer Service
5.0
Spent 3 lovely days in willow lodge. Absolutely wonderful. Perfect for relaxing the hot tub was just what we needed. Highly recommend
Sandy replied 101 days ago
Hello Denise, we would just like to thank you for leaving us such a lovely review, we really do appreciate this. We are delighted to hear that your time with us was just what you needed, time for you to relax and unwind, just perfect. We look forward to seeing you back with us one day in the near future.
Very relaxing stay
Review submitted on Sat, 14 Sep 2024
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer Service
5.0
This is our 3rd stay at flowery dell and as always it's been a pleasure, so relaxing and a lovely quiet location. The lodges have everything you need.
Sandy replied 101 days ago
Hello Melanie, we are delighted to hear that your 3rd stay with us was everything that you needed. Relaxing, quiet and time to enjoy the beautiful surrounding that Flowery Dell has to offer. Thank you for choosing to spend your time with us again, we would like to welcome you back, so we look forward to seeing you here with us in the near future.
Enjoyable last minute break at Flowery Dell
Review submitted on Wed, 03 Jul 2024
4.3
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
4.0
Condition
4.0
Location
4.0
Value
4.0
Customer Service
5.0
A really last minute find for a short break and so pleased we booked here.
Reception staff really helpful and welcoming and hot tub man friendly also.
Perfect place to take our dog with access to a public walkway (Boggy Lane) across the road about 10 mins into Richmond and further walks from there.
Grateful to be able to relax in the hot tub afterwards, although outdoor furniture could do with being replaced, a bit wobbly in places!
We did struggle to find a local pub to take dog which served decent food but on the whole a good area for a break in the Yorkshire Dales.
We were really lucky with the weather.
Sandy replied 171 days ago
Hello Justine, we would just like to say thank you for leaving us a lovely review, we really do appreciate feedback from our guests, this way we can make any changes or improvements as we need to. It sounds like you and your furry friend had a lovely time with us. Thank you for bringing it to our attention regarding the table, we have gone out and replaced it, we appreciate things can be ok one moment and not the next. I am going to do some research on pubs for you and send you an update on where you can go for good food, with your dog. We hope to see you with us again, but until then enjoy the summer.
Wonderful stay
Review submitted on Mon, 10 Jun 2024
4.7
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
4.0
Location
5.0
Value
4.0
Customer Service
5.0
We enjoyed every minute of our stay at Willow lodge. What a location! It was a lovely relaxing weekend to celebrate a very special 40th. Thank you so much for the wine and Yorkshire box of treats, it was very kind. Highly recommend, we will come again!
Jacqui replied 197 days ago
Thank you so much for your lovely review. We think Willow is a definite favourite lodge with our guests, its position on the end makes it a particular peaceful lodge to stay in. Its lovely to here that you enjoyed your celebration weekend . We look forward to seeing you again at Flowery Dell.
Prefect
Review submitted on Sat, 25 May 2024
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer Service
5.0
Had an amazing short break at Flowery Dell. Willow is a beautiful lodge ourselves and our 2 dogs were very comfortable and relaxed. 10 out 10. Beautiful location with easy access to Richmond either walking or car very clean and amazing hot tub. Have stayed at Flowery Dell numerous times and it never disappoints. We can't wait to visit again. Thank you
Michelle replied 215 days ago
Thank you so much for your wonderful review. We’re thrilled to hear that you had an amazing short break and your lodge a comfortable and relaxing stay for you and your dogs. Your continued support and kind words mean the world to us. We can’t wait to welcome you back for another delightful stay.
Another amazing stay!
Review submitted on Sat, 25 May 2024
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer Service
5.0
We have just got back from the most wonderful stay at Willow lodge at Flowery Dell celebrating our 1st wedding Anniversary and our first holiday with our rescue dog Sully.
Everything about our lodge was just perfect, it had a lovely cosy homely feel and was well equipped with everything you needed incase you do forget anything.
We have made so many new memories with sully we will treasure forever.
We first visited Flowery Dell 3 years ago where we got engaged there and after our most recent holiday back here this really is such a special place to us with so many lovely memories and express how thankful we are for such a perfect holiday.
We will definitely be visiting again very soon
And can’t wait to book our next holiday here.
Michelle replied 215 days ago
Oh my goodness, what can I say, what a superb review, thank you so much for your kind words it means so much to us. It warms our hearts to know that everything was perfect for you all. Sully certainly looked at home here. We look forward to welcoming you all back.
The Best
Review submitted on Mon, 13 May 2024
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer Service
5.0
This is our 2nd time staying at flowery dell and will forever now refer to it as “our happy place”.
We stayed at the Whitbeam last year for our honeymoon and this year we stayed in the Willow.
Everything about Flowerydell is just amazing!
The lodges have everything you need and more, they are clean, spacious, private and literally faultless. We chose a fantastic weekend to come and We will be returning next year without a doubt, earlier if possible.
Sandy replied 227 days ago
Hello Lauren, we were delight to see you returning to Flowery Dell again. Thank your for writing us such a beautiful review, we really do appreciate you taking your time in doing this for us. We always have our customers at the heart of everything we do, because it is you that is important to us. We look forward to seeing you return once again.
Willow lodge
Review submitted on Tue, 16 Apr 2024
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
4.0
Condition
5.0
Location
5.0
Value
5.0
Customer Service
5.0
Once again a lovely weekend in a beautiful setting. Highly recommend. Many happy memories made over 30 years of visiting.
Jacqui replied 254 days ago
What a lovely review. Thank you so much. Its wonderful that you keep making happy memories at Flowery Dell. Willow is a favourite lodge with us all. Tucked away on the end next to the meadows makes it a very peaceful lodge we find. Relaxing on the balcony in the Hot tub is the perfect place to be. We look forward to your return.
Wonderful Stay
Review submitted on Thu, 11 Apr 2024
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer Service
5.0
Booked last minute for an overnight stay with my husband and son. Beautiful and peaceful location. Lodge perfect with every home comfort you need. Hot tub warm and relaxing. My 16 year old son was impressed with the selection of TV channels! I loved my little Yorkshire hamper! Already plan to return, perhaps for a longer stay.
Jacqui replied 259 days ago
Thank you so much for your lovely review. We are so pleased that your stay was as wonderful as it could be. Those little Yorkshire hampers are full of lovely things. We look forward to seeing you all again.
Another fabulous stay again
Review submitted on Tue, 09 Apr 2024
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer Service
5.0
This is the 7th time we have been here
Beautiful place
Tranquil
Relaxing
Beautiful location
Beautiful cabins
Beautiful hot tub
We just love this place have booked again for September
Michelle replied 260 days ago
Aww thank you so much David for you wonderful review, we love having you to stay and look forward to seeing you both again in September.