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Kingsdown Chalet

Kingsdown Chalet

4.2
out of 5
Ratings from 7 reviews
86% of guests
recommend
Cleanliness
3.9
Comfort
4.0
Condition
3.7
Location
4.6
Value
4.6
Customer
Service
4.7

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Welcome to Chalet No.5, located in Kingsdown holiday park. The well-established holiday park is located just minutes from the beach, benefits from an indoor pool, tennis courts, playpark, restaurant and bar. The unusual A frame style chalet has been completely renovated by its owners to give it a bright and contemporary style. The cool grey and white décor gives the property a lovely seaside feel and there are wooden floors throughout. Located just minutes from Kingsdown beach and with a swimming pool, this chalet is the perfect destination for a family seaside holiday. Set in beautiful landscaped gardens with glimpses of the sea from the upper floor, Chalet No.5 is the perfect spot to base yourself for a seaside holiday in Kent.

Lovely stay

Review submitted on Tue, 05 Aug 2025
4.5
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
4.0
Condition
4.0
Location
4.0
Value
5.0
Customer
Service
5.0
We had a lovely stay here. The accomodation was very comfortable with comfy beds. it was well equipped with everything you would need. It was a great location for visiting Dover castle and for our stay after our trip abroad via ferry. It was indeed handy to have a washing machine too! The site itself, we weren't able to use the pool unfortunately so can't comment on that but the children enjoyed the golf. We also visited the beach which is a short walk away, easy enough with children. It's a pebble beach and we had a lovely few hours here. My only comments for updates would be that the shower head be looked at it. We managed to adjust it so that it was less violent but it was not great pressure then. We also had lovely help from a staff member to access a toilet on site before we left but this was not openly available. We would love to visit again, especially as the children made friends easily due to the set up of the chalets. It was a relaxing break.

Hollie from Bristol stayed at Kingsdown Chalet for 2 nights in August 2025


Lovely chalet

Review submitted on Mon, 02 Jun 2025
4.2
out of 5
Guest recommends this property
Cleanliness
3.0
Comfort
4.0
Condition
4.0
Location
5.0
Value
5.0
Customer
Service
4.0
The chalet was lovely and had most things we needed. It’s right next to the car park, so no having to haul luggage across the site on a trolley. The upstairs windows had no curtains and the downstairs bedroom on had a translucent blind, I informed the agent and they said they’d speak to the owner about getting something sorted. There were no fans at the property, but once the agent had picked up my messages, they were very quick to deliver one. We would definitely stay again if good window coverings were sorted out for all the bedrooms.

Guest from Dartford stayed at Kingsdown Chalet for 4 nights in May 2025


A great value chalet

Review submitted on Mon, 19 May 2025
4.2
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
3.0
Condition
3.0
Location
5.0
Value
5.0
Customer
Service
5.0
This was a great value chalet, in a reasonable location on the Kingsdown holiday park. Unfortunately it is very close to the large bins (loud and smelly). The facilities of the holiday park are great (pool was very warm) and a nice little stroll to the pebbly beach.

The chalet had everything we needed (fridge, freezer, wine fridge, oven, microwave etc), really comfortable beds. The lack of headroom and an upstairs bathroom was slightly annoying, but manageable and expected given the design of the chalet. Overall it was a clean property (floors, bedding), however the glasses were rather sticky and the blinds downstairs were filthy and off-putting. There are no blinds upstairs and it was only as we were packing up that I noticed a stick on black-out blind. We had friends in other chalets who all had blinds/curtains on the upstairs bedrooms that made the world of different. It was very noticeable in the upstairs read double bedroom as the security light from reception is on all night long and shines directly into the bedroom window.

There was an intense smell of damp throughout the chalet (again not experienced in friend's chalets), which was off-putting with doors and windows closed, but during the day, airing it out helped. The bathroom fan made a hideous noise. Shower pressure and temperature were great.

Keepers Cottages were amazing with helping with the booking, answering questions and providing a welcome pack. Would definitely book through them again.

Overall a really enjoyable stay, but want to forewarn others as to some of the minor annoyances in the property.

Ali from stayed at Kingsdown Chalet for 3 nights in May 2025


Lovely little gnome-like holiday village.

Review submitted on Wed, 19 Mar 2025
4.7
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
5.0
Condition
4.0
Location
5.0
Value
5.0
Customer
Service
5.0
Stayed at the chalet for a couple of nights.
Everything we needed was there.

Young lady in reception was lovely.

Ideally situated for a walk to the beach (and pubs).

You can't drive up to the chalet, but ours was a very short walk to the carpark. There are trolleys for transporting luggage if your chalet is further away.

Andrew from Gravesend stayed at Kingsdown Chalet for 3 nights in March 2025


Keepers Cottages replied 187 days ago
Hello, thank you for taking the time to leave a review, we are so glad you had everything you needed, we hope to host you again soon!

Great home!

Review submitted on Wed, 30 Aug 2023
4.5
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
4.0
Condition
4.0
Location
5.0
Value
5.0
Customer
Service
5.0
We had a great stay in chalet no 5. The holiday park was clean with a beautiful view at sea and fun facilities like mini golf, tennis and a swimming pool.
In the area are a lot of things to do and multiple nice cities to visit. Also 3 castles nearby! We loved it, and would recommend it to everyone.

Guest from Schagen stayed at Kingsdown Chalet for 7 nights in August 2023


Chalet no 5

Review submitted on Wed, 10 May 2023
4.3
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
4.0
Condition
4.0
Location
5.0
Value
4.0
Customer
Service
5.0
We had a lovely time staying at Kingsdown holiday park and Chalet no 5 was in a good position. The kitchen had everything you needed and there was plenty of space for the three of us.
The staff at the holiday park were very friendly and helpful.
It's just a 3 min minute walk to the beach which is perfect where we had a delicious meal at the Zetland arms.
The only flaw I would say would be is please buy at decent blind for the downstairs bedroom.

Fiona from Tonbridge stayed at Kingsdown Chalet for 3 nights in May 2023


Park Great, Lodge needs work.

Review submitted on Mon, 01 Aug 2022
3.3
out of 5
Guest doesn't recommend this property
Cleanliness
3.0
Comfort
4.0
Condition
3.0
Location
3.0
Value
3.0
Customer
Service
4.0
We stayed a week as a family of four in Chalet 5 at Kingsdown Holiday Park. My review is only of the chalet not the park.

We encountered a number of issues during our stay of which 2 were properly addresed by the management company Keepers Cottages. The first was the toilet wouldn't flush properly and the toilet seat was very loosely attached. A plumber was called in and the solution was to press and hold the handle in a very specific way for 5 seconds, neither of which our children could achieve, and it was a skill for us adults to do. The toilet seat was ignored.

Second was on the 6th day I noticed that the smoke alarm didn't have the usual press to test button, I investigated further and opened the device to find the battery had been disconnected. Very frustrating when I've had my family in a wooden appartement for nearly a week without any fire/smoke protection. Keepers Cottages did send out an electrician that day to fit a new one. Whilst he was there he secured an electrical wire that was hanging down in the master bedroom wardrobe.

The property had no curtains of any sort installed in the bedrooms, when I spoke to Keepers Cottages they said the owner didn't want to fit any and there was an issue with the window shape. Other properties on the site didn't seem to have this issue as they clearly had curtains fitted. Thankfully we had a blackout blind for the kids room but the wife and I had to try and sleep in a room that was light from sunrise to sunset in summer, ridiculous!

I thought the standard of cleaning wasn't to high, with clumps of dust under all the beds and sofas. The bathroom was particularly poorly cleaned.

The rest of the accommodation was good, it had WiFi that was good for streaming. The beds were comfortable and the linen nice and clean. The kitchen was well stocked (apart from a tin opener) and nicely presented with an ample dinning area and seating in an enclosed area out the back (Needs a good clean/sweep). However the kettle leaked boiling hot water on every pour. The location of the chalet is right next to the entrance and with little porch space (again needs a good clean) other patrons are pretty much on your doorstep when walking past. The addition of a coffee shop within metres of the chalet mean a constant throng of punters during opening hours.

We did enjoy our holiday in Kingsdown/Deal and would visit again but we'd book a different lodge on the park as this one had too many issues that weren't resolved, poor location and the lack of curtains/privacy I find ridiculous.

Benjamin from Swindon stayed at Kingsdown Chalet for 7 nights in July 2022