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Pier View

Pier View

4.9
out of 5
Ratings from 15 reviews
93% of guests
recommend
Cleanliness
4.9
Comfort
4.9
Condition
4.9
Location
5.0
Value
4.8
Customer
Service
4.8

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You couldn’t ask for a better location in Deal, than Pier View. A sunny bay window looks out on to the sweeping seafront and iconic pier. This light, bright, and colourful apartment is the perfect couple’s bolthole. Situated just yards from the seafront pubs and cafes, and the bustling high street, you might as well leave the car at home and arrive relaxed by train.

Perfect location in Deal, just a few tweaks required.

Review submitted on Wed, 04 Feb 2026
3.8
out of 5
Guest recommends this property
Cleanliness
3.0
Comfort
4.0
Condition
3.0
Location
5.0
Value
4.0
Customer
Service
4.0
Let's get the negatives out of the way first. We have given a low score regarding cleanliness and condition for two very specific reasons:
1. On arrival at the apartment, we noticed how cold it was. It transpired that there was a problem with the boiler which meant that there was no heating or hot water. This was at 4.30 on the Friday afternoon so we called the office immediately knowing that they were due to close at 5.30pm. The call went to voicemail so we left a message requesting urgent assistance. By this time we had put our coats back on! There was no immediate response so we called again and pointed out that if the problem was not resolved, we would be forced to leave! Soon after we received a call from Jack who advised that he would get to us as soon as possible. He arrived soon after and explained that it was his first time at the apartment but that he was aware that this had happened before. He was unable to correct the fault and so he called their plumber. The plumber was unable to come out but with the help of Facetime, he was able to talk Jack through what needed to be done. It was something to do with the water pressure. Jack was quite nervous about the procedure which didn't fill us with confidence but with the plumbers help, he got the boiler working again. He was very polite and courteous and said that he would be on call if we needed any further help. By this time, we were so cold that we decided to leave the apartment to warm up and we went to a local pub for an hour. Our concern was that if this had happened before then it could happen again. Surely, it should be resolved once and for all?
2. Having returned to a much warmer apartment, we settled in for the evening. My wife decided that it would be a good idea to turn the bed down to air the bedding given how cold the apartment had been. On doing so she discovered a large stain in the middle of the bottom sheet! It was too late to contact the office and we didn't think that Jack could help at this time of the evening so we sent an email to the office with a photo of the stained sheet. It was obvious to us that the bedding was clean but we fail to understand why a housekeeper would place a stained sheet on the bed, albeit a clean sheet. We received an email first thing next morning offering to deliver a clean sheet and Jack also followed up with a phone call to offer the same. By this time, we had slept in the bed so we really didn't see much point. However, the point is that a stained sheet should never have been placed in the first instance.
So, not the best start to our weekend away and we really don't think that Keepers Cottages appreciate how this made us feel.

All that said, we had a lovely weekend in Deal. The apartment was well located and the view out to sea and across the pier was perfect. It was nicely furnished and decorated. Overall, the apartment was clean. The bathroom was spotless however the oven could do with a clean. It would also have been useful to have a plug for the kitchen sink. Without one it was impossible to wash up our breakfast plates even though washing up liquid was supplied! So we used the dishwasher which was not ideal for such a small load. We would recommend the apartment despite our negative comments which are meant as constructive criticism.

Martin from Crawley stayed at Pier View for 3 nights in January 2026


Keepers Cottages replied Today
Thank you so much Martin for taking the time to leave a review. Regardless of the issues you experienced, we are delighted that you had a lovely weekend in Deal and that we were able to get to you within an hour of your call to resolve the boiler issue. Thank you for the offer to recommend us in future. As a small, family run business, we are passionate about ensuring we listen to our guests, empathising at all times in order that they have the best possible experience and feel that we always strive to go over and above to make this happen. We are grateful for your feedback as we can use it to continuously improve our offer. We have ensured that any unsuitable bed linen is removed from circulation and an engineer is due to visit the property to do a boiler check. Many thanks once again for your review. We look forward to hosting you again. Best wishes from all the team at Keepers Cottages.

Another great stay at Pier View!

Review submitted on Mon, 15 Dec 2025
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
I have stayed at this property four times now - it is so homely, nicely decorated, has great tranquil energy, and an amazing view over the sea. I would happily live here or have it as a second home! Being so close to the high street and two large supermarkets is also super handy. It is a great option for solo visitors and couples.

Tom from Rainham stayed at Pier View for 7 nights in December 2025


Wonderful holiday flat

Review submitted on Thu, 12 Jun 2025
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
We really enjoyed our return stay at Pier View. The flat is in a perfect position with excellent views of the beachfront and with all amenities and comforts. It is bright and modern with every facility for an enjoyable, relaxing holiday. We hope to return again next year as we had wonderful holiday. The sea view from the flat is amazing and we would definitely recommend it thank you

Stephen from Leicestershire stayed at Pier View for 9 nights in May 2025


Spectacular view

Review submitted on Tue, 27 May 2025
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
As much as the lovely cottages in Deal are enticing the
The view from Pier View is exceptional and the sunsets

June from Pathhead stayed at Pier View for 6 nights in May 2025


Pier View

Review submitted on Wed, 21 May 2025
4.8
out of 5
Guest doesn't recommend this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
4.0
Customer
Service
5.0
The apartment is all about that wonderful view of the sea and pier. We sat for hours mesmerised by it and enjoyed eating fish and chips in the bay window looking out over the sea. My only criticism of the apartment, and why I would be reluctant to stay again, was the noise from the pub next door which is open until 2am on a Friday and Saturday night. The bedroom window is single glazed and overlooks a small alleyway so we had drunk rows in the early hours and were then woken at sunrise by pigeons which are nesting right outside the window. It didn't make for a particularly restful stay. Shame as the apartment is fantastic otherwise, clean and right in the centre of town. We appreciated the milk in the fridge and goodies on arrival.


Guest from London stayed at Pier View for 3 nights in May 2025


A Perfect Christmas Getaway

Review submitted on Mon, 30 Dec 2024
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
My partner and I had a wonderful time at the Pier View cottage over Christmas 2024. We stayed for four nights, and especially enjoyed the beautiful view directly over the Deal pier, the luxurious bed, the goodies that Keepers Cottages had left for us in the kitchen. The flat could not be more centrally located, with all of Deal's restaurants and pubs within close walking distance. We highly recommend this location and Keepers Cottages!

Elizabeth from London stayed at Pier View for 4 nights in December 2024


Back Again!

Review submitted on Sat, 21 Dec 2024
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
I absolutely love this accommodation and this was a repeat stay. Whoever decorated it has excellent taste. It feels homely, bright, calm and I like all the little bits of art dotted about. The location is perfect. Minimal outside noise or from neighbours. The owners are friendly and responsive. Cookies, crisps, milk etc provided on arrival are appreciated. No doubt I will return.

Tom from Rainham stayed at Pier View for 10 nights in December 2024


Pier View

Review submitted on Fri, 22 Mar 2024
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Really enjoyed our stay in this lovely apartment. Very clean, comfy bed, good bath and shower. Great to look out and see the sea. Keepers Cottages were really helpful.

Shelagh from London stayed at Pier View for 2 nights in March 2024


Beautiful place

Review submitted on Sun, 17 Mar 2024
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
4.0
Customer
Service
5.0
Very clean and comfortable flat with great view over the pier. Great location near the old town with shops close by and free parking not too far away. Tried the characterful and homely pub next door (The Bohemian) and the interesting micro brewery round the corner (The Just Reproach). Great place to relax.

Julie from Sheffield stayed at Pier View for 2 nights in March 2024


A Lovely Apartment

Review submitted on Tue, 05 Dec 2023
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
4.0
Pier View is a fabulous apartment in a fantastic location. Wonderful views overlooking the pier and beach. Very quiet.warm and cosy. The decor and furnishings were really lovely. Lots of thought gone into it. We will definitely stay again. We love Deal.

Sheila from King's Langley stayed at Pier View for 5 nights in November 2023


Great stay in Deal

Review submitted on Sun, 13 Aug 2023
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
This was our second time at the Pier View flat and once again we thoroughly enjoyed our stay. The flat is perfect in more ways than one - the splendid view, the cosy atmosphere and being so close to the beach and shops made for a great holiday.
Would love to come again.

Helmut from Flein stayed at Pier View for 7 nights in August 2023


Great apartment in great location

Review submitted on Sun, 06 Aug 2023
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
4.0
We really enjoyed our stay at Pier View. The apartment is very centrally located, making everything within easy walking distance, so you don't necessarily need a car whilst there. The apartment was clean, tidy and well furnished, with everything you need for a comfortable stay. The views from the bay window are potentially great, however, unfortunately there was scaffolding outside the property when we arrived, and a large sign was placed in front of the bay, which obscured the main view unless you were standing up or actually sitting in the bay looking left or right. It would have been nice to be told this prior to arriving, as the view was one of the main reasons we booked this apartment, so we were a bit disappointed about this aspect and not being advised in advance. However, that aside, we had a lovely stay and would still recommend. We've been to Deal several times now, always booking via Keepers Cottages, and love the town and wider area. There are so many interesting places to visit, good walks, lots of lovely restaurants, etc, so we keep coming back.

Sarah from Leigh-on-sea stayed at Pier View for 5 nights in July 2023


Pier View holiday in Deal, Kent

Review submitted on Mon, 19 Jun 2023
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
We have had a brilliant holiday staying at this lovely, homely, comfortable flat on the seafront in the centre of Deal. We highly recommend it for a holiday as it is in a perfect location, with excellent facilities, comfortable, clean and colourful, overlooking the pier. We hope to return again in the near future. The staff at Keepers Cottages were very friendly, helpful and obliging.

Lesley from stayed at Pier View for 7 nights in June 2023


Ideal Deal

Review submitted on Wed, 08 Feb 2023
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
A charming flat with a fantastic view across the channel - a delightful place to come to back to after a long walk along the seafront or after visiting some of the sights along the local coast. An ideal place to recharge those batteries and breathe in the sea air.

Helmut from Flein stayed at Pier View for 7 nights in January 2023


Absolutely lovely

Review submitted on Thu, 31 Mar 2022
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Would come back in a heartbeat. Lovely main room with wonderful view over pier. Great welcome pack, too. Immaculately clean and comfy bed. So well positioned for town, too.

Richard from London stayed at Pier View for 6 nights in March 2022