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Empress

Empress

4.8
out of 5
Ratings from 62 reviews
94% of guests
recommend
Cleanliness
4.9
Comfort
4.7
Condition
4.8
Location
4.9
Value
4.6
Customer
Service
4.9

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Named after Elizabeth, Empress of Austria, who described Combermere as ‘one of the most romantic places in Europe’ during her visit, Empress Cottage is just that. The master double bedroom houses a highly decorative gilded half tester pelmet with rich gold and black fabrics.

Son’s and daughter in law’s wedding

Review submitted on Mon, 26 Aug 2024
3.8
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
4.0
Condition
5.0
Location
4.0
Value
2.0
Customer
Service
4.0
The room was booked by my daughter in law and we paid her for the room. We were disappointed that we were not allowed to check in to the room until 4pm. It would have been perfect if we could have dressed in the room instead of driving for an hour in our wedding outfits. We had a fabulous time celebrating my son’s and daughter in laws wedding, the wedding venue was lovely, the grounds were pretty and well maintained. We had a small window just after 7 pm to pop back to the room to remove the bags from the car and freshen up before the evening guests came at 7:30pm, by doing this we missed the first dance and the cutting of the cake. The next morning we had to check out by 10am, which is earlier than most accommodations, leaving us little time to use and appreciate the facilities of the cottage. The gardens were closed because it had rained the day before. Considering how much we paid for the room we didn’t have enough time to enjoy it. It would have been perfect if we could have checked in to the room before the wedding and a later checking out.

Guest from Stoke On Trent stayed at Empress for 1 nights in August 2024


Rachel Newton, Sales Executive replied 139 days ago
Thank you very much for your review following your recent stay with us for your son & daughter-in-law's wedding. We are very pleased to hear that you had a wonderful time celebrating their special day, although we are sorry that you did not feel that you were able to enjoy your time on the estate and in your cottage to it's fullest. Unfortunately, due to the high winds experienced following Storm Lilian over the bank holiday weekend, to ensure the safety of both our guests and staff, closures of our woodland areas of the estate was required due to a high risk of falling branches and trees. We do hope that we are able to welcome you back to Combermere Abbey again in the not-too-distant future and for you to be able to spend more time enjoying the beauty of the Estate.

Empress

Review submitted on Tue, 13 Aug 2024
4.7
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
3.0
Excellent cottage. Breakfast was a little limited though. Excellent facilities other than that. Thank you

Lucy from Shifnal stayed at Empress for 2 nights in July 2024


Amazing accommodation for our wedding guests

Review submitted on Sun, 21 Jul 2024
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
My guests stayed at the combermere abbey courtyard cottages the night after our wedding and they are beautiful! The cottages are very spacious, grand in decor and have everything you need for your stay.

The estates team went above and beyond for myself and our guests, from providing high chairs, stair gates and travel cots for the children, to moving our bags into another cottage after getting ready the morning of our wedding.

We highly recommend staying at the cottages for a holiday or special occasion and we plan on returning in the future to celebrate our serving anniversary.

Thankyou Combermere for everything!

Hannah from Stockport stayed at Empress for 1 nights in June 2024


Rachel Newton, Sales Executive replied 175 days ago
Thank you very much for your lovely review, and we are delighted to hear that your guests had a wonderful stay with us for your wedding celebrations. It was our pleasure to look after you all, and we look forward to welcoming you and your family back to stay with us again.

Nice Stay at the Empress Cottage

Review submitted on Tue, 23 Apr 2024
4.8
out of 5
Guest doesn't recommend this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
4.0
Customer
Service
5.0
We really enjoyed our brief stay at Empress Cottage. The cottage was very beautiful and we loved the theme that ran throughout. Would have preferred to spend more time here, and wish our check out time was a little later.


Guest from Shrewsbury stayed at Empress for 1 nights in April 2024


Beautiful

Review submitted on Wed, 06 Mar 2024
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
We have stayed in Combermere on quite a few occasions. We arrived after a long journey completely frazzled. We left feeling so refreshed and peaceful after a few days of complete relaxation. It is a beautiful place to stay, as long as you can get in between all the weddings! Empress cottage had everything we needed. Would recommend Combermere to anyone who needs to relax, but I don’t like to broadcast it as it’s our secret place!

Elizabeth from Cowbridge stayed at Empress for 3 nights in March 2024


Rachel Newton, Sales Executive replied 313 days ago
Thank you very much for your lovely review following your recent stay in Empress Cottage. We are delighted to hear that you had a wonderful stay with us, and that it provided you with a much needed relax. We very much look forward to welcoming you back to Combermere Abbey again soon.

New Year Break

Review submitted on Thu, 04 Jan 2024
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
4.0
Customer
Service
5.0
Empress Cottage was spotlessly clean and very comfortable. The log fire, with endless logs supplied, made it wonderfully cosy on a very wet weekend. The bed was extremely comfy! Beautiful setting.

Julie from Penkridge stayed at Empress for 3 nights in December 2023


Rachel Newton, Sales Executive replied more than 1 year ago
Thank you very much for your lovely review following your stay in Empress Cottage over the New Year weekend. We are delighted to hear that you had a wonderful stay with us, and we look forward to welcoming you back to Combermere Abbey again soon.

Lovely stay!

Review submitted on Tue, 26 Sep 2023
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
The accommodation was lovely. We reserved the cottage for a wedding but would have loved to stay for longer. The cottages are a comfortable size and the interior is cosy.

Aimee from Manchester stayed at Empress for 1 nights in September 2023


Sensational

Review submitted on Sat, 05 Aug 2023
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
4.0
Customer
Service
5.0
The cottage was so lovely and the perfect place to stay after the wedding. Which was the best day ever! The venue was incredible and the weather was phenomenal to match an exceptional day. The cottage was spacious and comfortable. It had everything you needed.

Liza from Wrexham stayed at Empress for 1 nights in August 2023


How to start Spring!

Review submitted on Fri, 10 Feb 2023
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
As Always a perfect Retreat in every possible way. A Twenty Two Year Customer really says it all. Many Many Thankyou's.

Lin from Stourbridge stayed at Empress for 3 nights in February 2023


Rachel Newton, Sales Executive replied more than 1 year ago
Thank you very much for your lovely review following your stay in Empress Cottage. We are delighted to hear that you had another wonderful stay at Combermere, and we can't wait to welcome you back for year 23!

Amazing Christmas stay

Review submitted on Fri, 06 Jan 2023
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Had a really fabulous stay at the Empress cottage, full of character and decorated beautifully for Christmas. The cottage was so cosy and has a log burner for chilly days. The main bedroom was truly stunning. The whole cottage full of character. The walks are beautiful and the calm and quiet is so relaxing. Thankyou for the wonderful memories. X

Valerie from Buntingsdale stayed at Empress for 4 nights in December 2022


Rachel Newton, Sales Executive replied more than 1 year ago
Thank you very much for your lovely review following your stay in Empress Cottage for the Christmas break. We are delighted to hear that you had such a wonderful stay at Combermere Abbey, and we can't wait to welcome you back again soon.

Perfect stay

Review submitted on Sun, 18 Sep 2022
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
4.0
Location
5.0
Value
5.0
Customer
Service
5.0
We thoroughly enjoyed every minute of our stay at Combermere Abbey. Empress is so incredibly cosy! It was lovely lighting the fire and relaxing on the comfy sofas, whilst feeling completely alone because of how quiet the whole estate is. I honestly cannot recommend a stay here enough. The staff are lovely, the cottage was spotlessly clean and the grounds are beautiful. We also recommend the woodland walk and a trip down to the Mere, we really enjoyed our morning stroll!
We got engaged at Combermere Abbey and will get married here in 2024 - this place is so incredibly special to us and I can't wait to visit again soon.

Rhianne from WARRINGTON stayed at Empress for 3 nights in September 2022


Rachel Newton, Sales Executive replied more than 1 year ago
Thank you very much for your lovely review following your recent stay in Empress Cottage. We are delighted to hear that you had a wonderful stay, and we very much look forward to welcoming you both back again soon - hopefully before your wedding day!

Peaceful location

Review submitted on Sun, 10 Jul 2022
4.5
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
4.0
Condition
4.0
Location
5.0
Value
5.0
Customer
Service
5.0
Such a peaceful location- so quiet and relaxing. Lovely grounds and lake (which the dog loved!) Cottage was really spacious and had everything we needed. Really enjoyed the long weekend and felt completely relaxed by the end. We will certainly be back.

James from Nottingham stayed at Empress for 3 nights in June 2022


Rachel Newton, Sales Executive replied more than 1 year ago
Thank you for your recent review following your stay in Empress Cottage. We are very pleased to hear that you had a wonderful stay, and that you were able to enjoy the beautiful surroundings of the estate. We look forward to welcoming you back to Combermere Abbey again soon.

short break

Review submitted on Wed, 23 Mar 2022
5.0
out of 5
Guest doesn't recommend this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
we both enjoyed the comfort and surroundings which fulfilled our expectations. the staff we spoke to are most helpful. we will recommend this place to our friends and hope to stay in the North Wing as a contrast to the cottages.

Stephen from Poynton stayed at Empress for 2 nights in March 2022


Rachel Newton, Sales Executive replied more than 1 year ago
Thank you very much for your review following your recent stay in Empress Cottage. We are very pleased to hear that you enjoyed your stay with us, and we look forward to welcoming you back to Combermere Abbey again soon.

As Magical as Ever!

Review submitted on Thu, 03 Feb 2022
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
20 years of visiting this magical place and never disappointed. And The New Sofas were well appreciated ! Thankyou SO much.

Lin from Stourbridge stayed at Empress for 3 nights in January 2022


Rachel Newton, Sales Executive replied more than 1 year ago
Thank you very much for your lovely review following your recent stay in Empress Cottage. We are so very pleased to hear that you enjoyed your stay, and that the new sofa's in Empress were appreciated! We look forward to welcoming you back to Combermere Abbey again soon.

A welcome break after Christmas

Review submitted on Thu, 06 Jan 2022
4.3
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
4.0
Condition
4.0
Location
5.0
Value
4.0
Customer
Service
5.0
A beautiful cottage in an idyllic setting, just a shame it was too mild to light the beautiful wood burner! We had a lovely relaxing break and enjoyed exploring the grounds. Our daughter got married here in 2019 so it was wonderful to return and remember such a happy time. The cottage is furnished and equipped to a high standard and I wouldn't hesitate to stay here again.

Lisa from Broxton stayed at Empress for 3 nights in December 2021


Wedding Stay

Review submitted on Tue, 19 Oct 2021
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
My sister and her family stayed here and they were very impressed with the standard and location of the cottage. The breakfast hamper was a feast of delight. Loved the estate marmalade, jam and juice.


Fiona from Stafford stayed at Empress for 2 nights in October 2021


Short but sweet stay

Review submitted on Tue, 27 Jul 2021
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
4.0
Customer
Service
5.0
We only stayed for a weekend but a great escape to tranquility. We discovered a secret in the Cheshire countryside..

Steven from Hamilton Parish stayed at Empress for 2 nights in July 2021


Weekend Break

Review submitted on Tue, 15 Jun 2021
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
4.0
Customer
Service
5.0
Brilliant stay as always few improvements:

WiFi reliability needs to be addressed. Especially for people who need to do some work when away.

On-site shop / breakfast hampers should return.

Accessibility to walk near the pavilion area for guests that are staying over.

To caveat that I know it’s been a very difficult time in the hospitality and events sector and the grounds at Combermere is absolutely delightful. We will return as always.

Warren from Melbourne stayed at Empress for 2 nights in June 2021


Gorgeous surroundings

Review submitted on Tue, 25 May 2021
4.7
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
4.0
Condition
4.0
Location
5.0
Value
5.0
Customer
Service
5.0
A lovely cottage in a fantastic setting. Great walks for the dog. We have stayed at Combermere twice and will come again.
The sofas in the Empress were a little tired and we didn’t like the tv on the wall and my goodness the internet is awful but these are minor niggles which would take my overall score down to a 4/5.


David from Tostock stayed at Empress for 2 nights in May 2021


Totally Worn Out Sofas!!!!!!

Review submitted on Wed, 19 May 2021
4.3
out of 5
Guest doesn't recommend this property
Cleanliness
5.0
Comfort
1.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0

Combermere is a very special place to us and we have visited for 20 years. This time to celebrate our Ruby Anniversary. We felt the Sofas were 40 years old too!!!!!! You sit with wonky joints on the Upholstery Frame!!!! Our next doir neighbours at Poole were saying the same!! Urgent replacement needed or clients will be very disappointed and will not return. Very Sad. Lin Chell.

Richard from Stourbridge stayed at Empress for 3 nights in May 2021


Rachel Newton, Sales Executive replied more than 1 year ago
Thank you for your recent review following your stay in Empress Cottage. We are very sorry to hear that you found the sofas to be worn out. Your feedback is very appreciated, and we are currently looking into this to ensure that guests are able to enjoy a comfortable break in Empress Cottage. We do look forward to welcoming you back to Combermere Abbey again soon.

Characterful, Comfortable Accommodation with Stunning Grounds in a Unique Setting !

Review submitted on Tue, 13 Apr 2021
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
4.0
Location
5.0
Value
5.0
Customer
Service
5.0
We were both delighted to 'stumble' across the secret gem that is "Combermere Abbey". It proved to be a "perfect choice".
A special place full of character and beautiful walks. Sometimes it feels like you have travelled back in time to a more peaceful and relaxing era. I don't ever remember seeing so many snowdrops in one place!
The details in the accommodation are really interesting as are the period buildings and nothing is too much trouble for the helpful and attentive staff who were on hand immediately when requested. The log- burner was brilliant and made the cottage so warm and cosy!
It's all very well laid out and spacious with plenty of room for guests to have their own private areas or mix with others if desired.
We really enjoyed the tennis court, an added bonus. Lots of parking space makes it very easy for arriving or departing and its an easy location to get to Audlem, Nantwich or Whitchurch.
Although we didn't have a dog with us this time, it would be "doggie heaven" with all the outside space and smells to savour !
When the time came, we were both really quite sad to leave.



Richard from Audlem stayed at Empress for 43 nights in February 2021


Another pleasant and relaxing stay

Review submitted on Sun, 13 Dec 2020
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Another pleasant and relaxing stay, marred only by the courtyard cleaning works, but staff addressed these issues promptly. As always the cottage was immaculately presented, providing very comfortable accommodation - I have stayed in many of the cottages over the past 20 years and have always enjoyed my visits

Paul from Brentwood stayed at Empress for 3 nights in December 2020


Break Away

Review submitted on Wed, 23 Sep 2020
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
An excellent "get away from it all" experience at Combermere. Wonderful grounds with an abundance of walks, tennis court and a great relaxing place to stay. The cottage was superb and ideally sited for exploring Cheshire and Shropshire. We'll be back.

David from Paisley stayed at Empress for 4 nights in September 2020


Gorgeous place for a short stay

Review submitted on Sun, 23 Aug 2020
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
In this year of staycations, we were delighted to have found this gem of a cottage. Beautifully appointed, spotlessly clean and surrounded by gorgeous gardens and countryside. Couldn't have asked for more!

Clodagh from Prenton stayed at Empress for 4 nights in August 2020


A right royal stay in Empress.

Review submitted on Wed, 12 Aug 2020
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
4.0
Customer
Service
5.0
Cottage was well appointed and beautifully equipped. Everything worked well. The setting was wonderful with lovely walks, cycle rides, lovely swimming in the lake, and the walled garden is stunning. We were there for three nights in a party of 13 occupying six separate cottages. It worked out really well and we were sorry to leave. A return is definitely on the cards.

Stephen from East Sussex stayed at Empress for 3 nights in August 2020


A brilliant break

Review submitted on Tue, 21 Jul 2020
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
A brilliant break for myself and my partner. Everything is taken care of for you. Highly recommended!

Ryan from Barnsley stayed at Empress for 2 nights in July 2020


A Tranquil Retreat

Review submitted on Mon, 24 Feb 2020
4.3
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
4.0
Condition
4.0
Location
5.0
Value
4.0
Customer
Service
5.0
We have visited Combermere numerous times and it never fails to please. It is a beautiful place to stay, with a luxurious cottage and stunning grounds. Empress cottage is very tasteful and elegant, it gives you a taste of luxury whilst not making you feel comfortable and at home. It's situation being right next to the gardens is excellent if you have dogs and you can exercise them in the woods. A stunningly lovely ,peaceful place to spend a few days, it really helps you to recharge your batteries and get away from it all for a short while.

Kate from Kidderminster stayed at Empress for 4 nights in February 2020


Rachel Newton, Sales Executive replied more than 1 year ago
Thank you very much for your lovely review following your recent stay in Empress Cottage. We are so pleased to hear that you had a wonderful return visit to us, and we very much look forward to welcoming you back to Combermere Abbey again soon.

Fabulous accommodation with very supportive staff

Review submitted on Tue, 04 Feb 2020
4.7
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
4.0
Value
4.0
Customer
Service
5.0
We had a lovely stay with our two dogs, who were made very welcome by all the staff. The cottage was immaculate and very cosy. The staff could not do enough to support us. I can highly recommend Combermere Abbey and will happily stay again.

Gillian from Nottingham stayed at Empress for 3 nights in January 2020


Rachel Newton, Sales Executive replied more than 1 year ago
Thank you very much for your lovely review following your recent stay. We are very pleased to hear that you had a wonderful break, and we very much look forward to welcoming you back to Combermere Abbey again soon.

Amazing cottages

Review submitted on Wed, 16 Oct 2019
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
The cottages at Combermere abbey are all beautiful. We had our guests staying for 2 nights for our wedding and everyone commented how amazing they were. They are all spacious, well equipped and beautifully decorated. We will definitely be coming back to stay. Would 100% recommend!

Erin from Sandbach stayed at Empress for 2 nights in October 2019


Perfect

Review submitted on Tue, 15 Oct 2019
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Excellent place, views are amazing.
Perfect for a big family get together or for a nice quiet weekend away

Alysha from Coventry stayed at Empress for 2 nights in October 2019


Fabulous stay again!

Review submitted on Fri, 27 Sep 2019
4.7
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
4.0
Condition
4.0
Location
5.0
Value
5.0
Customer
Service
5.0
A wonderfully relaxing fourth stay. Excellent location, beautiful surroundings, good quality pubs locally for food. Well organised by lovely staff, making a totally stress free break. Already looking forward to next stay!

Kim from Devon stayed at Empress for 8 nights in September 2019


Rachel Newton, Sales Manager replied more than 1 year ago
Thank you very much for your lovely review following your visit back to Combermere Abbey! We are so pleased to hear that you had another wonderful stay, and we really look forward to welcoming you back again soon.

Peaceful cottage which was relaxing home from home. Loved the safety and the feeling of seclusion

Review submitted on Fri, 14 Jun 2019
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Really enjoyed our stay and cottage was well stocked with tea/ coffee etc . Loved the shop in the courtyard and the honesty box. Staff were very helpful. One day ill swim in the Mere !

i would say that having a dog with us was well thought out by house keeping and the welcome pack was much appreciated. One aspect that I feel could be improved is the marking of the dog friendly areas and the Woodland Walk trail....I tried twice to find the route and did not find it to the circular section.

Bins would be useful too in additional areas for dog waste.

We look forward to returning.

David from Bourton-On-The-Water stayed at Empress for 2 nights in June 2019


Rachel Newton, Sales Administrator replied more than 1 year ago
Thank you very much for your lovely review following your recent stay in Empress Cottage. We are so pleased to hear that you had a wonderful stay, and we will definitely look at improving the signing of dog-friendly areas. We very much look forward to welcoming you back to Combermere Abbey soon.

A wonderful location

Review submitted on Thu, 04 Apr 2019
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
The cottage was everything we expected and more and the houskeeping team were very friendly and most hepful. The walled garden, garden walk and woodland walk are not to be missed. A great holiday !

Denise from stayed at Empress for 5 nights in March 2019


Rachel Newton, Sales Administrator replied more than 1 year ago
Thank you very much for your lovely review following your recent stay in Empress Cottage. We are so pleased to hear that you had a wonderful stay, and we very much look forward to welcoming you back to Combermere Abbey Estate soon.

Luxury

Review submitted on Wed, 11 Jul 2018
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Spacious, clean and luxurious. Breakfast was brilliant and living room/bedrooms very comfortable and designed beautifully

Gemma from Crewe stayed at Empress for 2 nights in June 2018


Overview

Review submitted on Fri, 25 May 2018
4.5
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
3.0
Customer
Service
5.0
Early problems [activating gate when no mention is made of * before numbers on the info at the gate; bath plug not working..] were swiftly solved via staff. The main problem was that I had requested non-feather bedding upstairs, whereas it had been put downstairs on the double bed. To save the housekeeper a trip out [she was very willing], I changed it around myself. Not ideal as I have the allergy[ my friend is disabled so couldn't do it for me].
Otherwise, all was well, especially as there were no other guests around for 2 days.
The setting/ grounds/ gardens are superb.The staff friendly and helpful.
Super .!

Guest from Lindale stayed at Empress for 4 nights in May 2018


Peaceful retreat

Review submitted on Mon, 07 May 2018
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
We had a fabulous stay at Combermere. We couldn’t have asked for more to make our holiday perfect. The staff were friendly and the grounds were beautiful and our dog loved the walks. We will definitely go back!

Stephen from stayed at Empress for 7 nights in April 2018


The Empress cottage was stylish and comfortable.

Review submitted on Mon, 26 Mar 2018
3.5
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
3.0
Condition
3.0
Location
5.0
Value
3.0
Customer
Service
3.0
The cottage is set in the grounds of combermere Abbey.... perfect for guests as a stay over if atrending a wedding ...as clearly this is a wedding venue. It is not the place to stay for a holiday break as apart from one pub with expensive food prices there is no means of local attractions. There isnt great walks...villages or quaint tea shops...so be prepared for long drives to Shrewsbury...chester...derbyshire...wales...albeit liverpool fairly close.

Christina from stayed at Empress for 7 nights in March 2018


Idyllic stay!

Review submitted on Mon, 12 Mar 2018
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
A fantastic break away. Attractive, comfortable accommodation mixing character with all mod cons, very spacious. Although weather very cold, still toastie warm inside with heating and a fab log burner. Supurb location, beautiful oasis, walked straight out of cottage on to woodland and down to lake. Several excellent pubs serving food all day within short drive (dog friendly) and easy day trips to Chester, Nantwich etc Beverly and team really helpful and friendly. This exceeded our expectations. Very happy humans and canine. Thank-you. Will definitely be returning.

Kim from Devon stayed at Empress for 7 nights in March 2018


Peaceful, well appointed cottage in a fabulous location.

Review submitted on Mon, 26 Feb 2018
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
It's always something of a gamble when you book things online: whether that is a pair of shoes or a holiday cottage. Empress, and in fact all of the cottages that we saw on our trip, far exceeded our expectations. It is a beautifully furnished and appointed, clean, quiet cottage in a peaceful location that was just perfect for our needs. We didn't use the cooking facilities much but everything was supplied that you'd hope would be. The beds and pillows were all spotless and comfortable - although perhaps a little softer than I would like. On the slight minus side, if this is important to you, mobile phone signal is patchy but that is noted in the cottage description. WIFI is fine, although be aware that if you bring a work laptop that doesn't like a secondary log-in (i.e. one in which you have to accept terms and conditions each time you want to use it), it may not work. We only had two people in our party this week and there is only one shared bathroom- once again, that is noted in the description but I think if there were 4 adults staying, you'd have to know each other pretty well or work out a rota system!! All in all though, this was very positive experience for us and we would definitely book this cottage again.

David from stayed at Empress for 7 nights in February 2018


Wonderful Cottage

Review submitted on Tue, 30 Jan 2018
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
4.0
Value
5.0
Customer
Service
5.0
Wonderful experience staying in Empress Cottage. Very well equipped, the photos on the internet do not do it justice. We arrived after dark and the staff had turned on the heating and left lamps on for us so we could find our way. Property was dead quiet....did not hear a single thing with the windows open. WIFI worked OK. Kitchen included rubbish bags, dishwasher pods. Check in and check out was very easy. Would love to visit again.

Eliza from Worlington stayed at Empress for 3 nights in January 2018


New Year’s Eve break

Review submitted on Thu, 04 Jan 2018
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
4.0
Customer
Service
5.0
A fantastic cottage in a great location. We had a really relaxing break and will definitely return again!

Guest from Borrowash stayed at Empress for 3 nights in December 2017


Magical

Review submitted on Tue, 02 Jan 2018
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Our stay was nothing short of magical and I only hope we can find an opportunity of repeating the experience. My son who works 20 minutes from Combermere Abbey, was having to work through Christmas so we took Christmas to him ! We stayed from 18th to 21st December and were very touched to find an early Christmas tree, beautifully decorated, in the cottage to greet us. I have absolutely no criticisms of the place and the whole experience. The walks, the woodlands, the gorgeous lake and water birds.........
I took a short late night walk in the dark with our dog one evening. There was thick fog which mufflled the light coming from the lanterns that were dotted about; all I could hear were the owls and the geese on the lake. Such a beautiful experience.

Sarah from Dorchester stayed at Empress for 3 nights in December 2017


Brilliant autumn holiday at Combermere Abbey Cottages

Review submitted on Wed, 15 Nov 2017
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Wonderful location and the immediate access to the mature woodland and lakeside walk really made a difference to us and our dog! The cottage was full of character and a joy to stay in. I would definitely recommend these cottages to friends and family

Denise from Northwich stayed at Empress for 7 nights in October 2017


Empress Cottage Combermere Abbey

Review submitted on Sun, 24 Sep 2017
4.5
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
4.0
Condition
4.0
Location
5.0
Value
4.0
Customer
Service
5.0
We've made 20+ visits to Combermere Cottages - so that speaks for itself! The grounds are getting better every time we come and it is a credit to Sarah for all the work put in. It helps that she has a friendly and competent staff. We are looking forward to our next visit.

R from Preston stayed at Empress for 4 nights in September 2017


Wonderful Stay

Review submitted on Mon, 28 Aug 2017
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Empress cottage was perfect for a getaway from the hustle and bustle of normal life. The cottage was equipped with everything we needed and decorated exactly to our taste. Lovely to see our dog welcomed so nicely, and that areas were set aside for him to run off lead, made a positive impact on our stay. All the staff were friendly and approachable. Will definitely stay again.

Matthew from Catterick Garrison stayed at Empress for 4 nights in August 2017


Fantastic stay in a well equipped cottage - Home from home

Review submitted on Thu, 01 Jun 2017
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Extremely comfortable & well furnished cottage, fully equipped kitchen, quality bed linen & towels, full bathroom suite with a bath & separate power shower, lovely breakfast hamper - wish we had stayed longer .....

Victoria from Alsager stayed at Empress for 1 nights in May 2017


.....lousy weather

Review submitted on Wed, 15 Feb 2017
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
...but it didn't matter as we were very happy cuddled up in bed or in front of the woodburning stove for the two days.

David from Wilmslow stayed at Empress for 2 nights in February 2017


60th Birthday treat!

Review submitted on Sat, 22 Oct 2016
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
We stayed in Empress for my husbands 60th Birthday and our sons and their partners stayed next door in Poole. We are so impressed with Combermere Abbey cottages, they are all very nicely presented and the attention to detail is very good. There is something for everyone without loosing the beauty and charm of the place. It is truly a stunning setting and to find properties of this quality that will take dogs is amazing, we are very grateful for that. The staff are excellent, friendly and helpful and always on hand to help. We have stayed before and will certainly stay again. Thank you to all.

Julie from Chipping Norton stayed at Empress for 3 nights in October 2016


Very impressed - highly recommend Empress and all of the cottages at Combermere

Review submitted on Tue, 13 Sep 2016
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
We booked Combermere cottages for the wedding party and were so impressed. The layout works perfectly and all cottages were so well maintained. Definitely a 5* experience across all cottages.
Empress is a beautiful cottage; spacious, clean and comfortable. The room was turned/ freshened up after our first night so that it was prepared for the wedding evening with petals on the bed and a small bottle of champagne - this was a lovely surprise and a real extra touch.
Thank you to all at Combermere for making our stay perfect.

Louise from Holloway stayed at Empress for 2 nights in September 2016


Brilliant!

Review submitted on Mon, 11 Apr 2016
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
This place really is a gem. Everyone should visit at least once - lovely cottages and service - well done - again!! We will be back again, hopefully soon!

Mark from Driffield stayed at Empress for 3 nights in April 2016


Not quite as good

Review submitted on Sat, 02 Apr 2016
3.7
out of 5
Guest doesn't recommend this property
Cleanliness
4.0
Comfort
3.0
Condition
4.0
Location
4.0
Value
3.0
Customer
Service
4.0
We have stayed at Comberemere many times and noticed that things are not as 100% as they were.
Damp smell in bathroom
Some of the bedding not white as white
Sofa not very comfortable
Broken window in kitchen.
There were only 2 cottages occupied -unfortunately we were next door to 3 children so' lie ins' were not possible due to running up and down stairs and slamming doors.

Guest from Manchester stayed at Empress for 3 nights in March 2016


fantastic location.

Review submitted on Sun, 09 Aug 2015
4.5
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
4.0
Condition
4.0
Location
5.0
Value
4.0
Customer
Service
5.0
Lovely place with wonderful grounds and location.
Relaxing stay and dog friendly.
Helpful but unobtrusive staff.
Would love to return and happy to recommend to others

David from Erskine stayed at Empress for 4 nights in August 2015


fantastic location.

Review submitted on Sun, 09 Aug 2015
4.5
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
4.0
Condition
4.0
Location
5.0
Value
4.0
Customer
Service
5.0
Lovely place with wonderful grounds and location.
Relaxing stay and dog friendly.
Helpful but unobtrusive staff.
Would love to return and happy to recommend to others

David from Erskine stayed at Empress for 4 nights in August 2015


Ideal place for a relax

Review submitted on Sun, 31 May 2015
4.7
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
4.0
Condition
4.0
Location
5.0
Value
5.0
Customer
Service
5.0
This is a wonderful place to switch off and enjoy the estate the woodland walk is well worth the effort new signs now in place give excellent information for the children and adults. The staff as always are extremely helpful and nothing is too much trouble for them. As stated before EXCELLENT.

Guest from Whitestake stayed at Empress for 4 nights in May 2015


Peaceful

Review submitted on Fri, 06 Mar 2015
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
4.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Very peaceful stay at the Empress.
We had everything that we needed in the cottage including supplies for our dog. One improvement could be the quality and quantity of toiletries please.
Looking forward to another visit soon.

Guest from Liverpool stayed at Empress for 2 nights in March 2015


Perfect place to relax

Review submitted on Tue, 06 Jan 2015
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
As always we enjoyed our stay. Everything was perfect. This is the ideal place to come and relax. Staff as always were very helpful. We are back in February with the grandchildren who love coming here.

Guest from Whitestake stayed at Empress for 3 nights in December 2014


peace and tranquility.

Review submitted on Sun, 30 Mar 2014
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
it must be our tenth visit,almost our second home!! the location and area is beautiful ,ideal for our small dog,will be back as soon as we can,thanks.

Guest from Conwy stayed at Empress for 7 nights in March 2014


Excellent accommodation

Review submitted on Mon, 27 Jan 2014
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
This cottage was furnished to an excellent standard. The living accommodation was beautifully presented with plenty of room for four of our guests. The bedrooms were tastefully decorated and well suited to our accommodation requirements.
The hamper of food was a delight and we really appreciated the fact that the produce was sourced from the local area; it was of great interest to our guests some of whom had travelled from afar. Well recommended.

Guest from Wistaston stayed at Empress for 2 nights in January 2014


Jones's Christmas break

Review submitted on Wed, 01 Jan 2014
4.2
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
4.0
Condition
4.0
Location
4.0
Value
4.0
Customer
Service
4.0
We booked the cottage for a short break before the Christmas festivities. The idea was to relax from the Christmas build up and spend time eating and playing board games. The cottage was beautiful and well resourced and we all loved the rain shower! Our dog max came with us and loved the walks, however we felt restricted on where to go as there are many 'Private No Access' signs - at times we felt we were intruding. There is an excellent pub 'Combermere Arms a short distance away which provided a warm welcome and lovely food.

Guest from Chorley stayed at Empress for 2 nights in December 2013


A wonderful stay

Review submitted on Mon, 30 Dec 2013
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Excellent accommodation for our wedding guests. Everyone commented on the high standard of accommodation, the substantial breakfast hamper and the marvellous staff. We had a wonderful stay at Combermere and will be back again for another fantastic stay.

Guest from stayed at Empress for 2 nights in October 2013


Excellent venue with great service

Review submitted on Fri, 20 Dec 2013
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Excellent venue with great service
Great location
very well fitted out
They think of everything - tea, coffee, dishwasher etc.
Great customer service.

Guest from Chester stayed at Empress for 2 nights in December 2013


Peaceful, elegant and relaxing. A perfect getaway.

Review submitted on Fri, 25 Oct 2013
4.8
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
4.0
Customer
Service
5.0
A wonderful cottage with first class facilities. Lovely grounds and a magical secret garden to explore. We recommend the Woodland Walk to explore the estate.

Guest from Abingdon stayed at Empress for 2 nights in October 2013