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Apartment 702 - Letterfrack

Apartment 702 - Letterfrack

3.9
out of 5
Ratings from 5 reviews
60% of guests
recommend
Cleanliness
4.4
Comfort
3.6
Condition
3.2
Location
4.6
Value
3.8
Customer
Service
4.0

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This 3 bed self-catering apartment is located in the idyllic village of Letterfrack. WIFI. In the heart of Connemara National Park. Close to Kylemore Abbey. A stroll to Shops, vibrant restaurants and bars. A short drive to local sandy beaches,this property is the ideal getaway for families and friends.

Some points to improve

Review submitted on Sat, 13 Aug 2022
2.8
out of 5
Guest doesn't recommend this property
Cleanliness
2.0
Comfort
3.0
Condition
2.0
Location
5.0
Value
2.0
Customer
Service
3.0
We spend a good time in this apartment in Letterfrack, I have only two remarks:
- the cleanings was not satisfying for our arrival,
- the water-heating system is really too noisy.



Sandra - Love Connemara Cottages replied more than 1 year ago
Dear Guest Thank you your email and your feedback on your stay in Apartment 702 Letterfrack. We pride ourselves in good customer service and quality properties .We are very sorry you experienced these issues. Had you contacted the caretaker or us on arrival we would of course put this matters right for you. We can assure you this is not normal and we will be looking in to the cleanliness issues with the caretaker. Again our sincere apologies and we hope that this will not deter you from booking with us in Future

Review of apt 2

Review submitted on Thu, 19 Aug 2021
4.2
out of 5
Guest doesn't recommend this property
Cleanliness
5.0
Comfort
3.0
Condition
3.0
Location
5.0
Value
4.0
Customer
Service
5.0
Apt was in an ideal location. However we experienced an issue with the TV, which was promptly addressed, then an issue with hot water, which required a new element for the boiler. This ultimately resulted in us leaving a day early. The caretaker and manager were very responsive so no issues with them.




Sandra - Love Connemara Cottages replied more than 1 year ago
Dear Guest Thank you for your lovely review and detailed feedback. Sorry that you experienced some issues during your stay that were rectified as swiftly as possible. We are delighted you enjoyed your stay and hope you will return in the future

Letterfrack Summer 2020

Review submitted on Mon, 17 Aug 2020
3.5
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
3.0
Condition
2.0
Location
4.0
Value
3.0
Customer
Service
4.0
There was an issue with our original booking which could not be resolved and we reluctantly accepted a change of venue. The new accommodation was for 4 people rather than 5 which meant that our daughter spent her holiday sleeping on a blow up mattress rather than a "spare mattress" which was what I expected when I agreed to the new arrangement. The accommodation is clean but shabby - door handles hanging off, paint cracked, tiles in need of re-grouting, there was even a crack in the toilet! Charging for electricity was an unwelcome surprise. A communal clothes line is needed as there was nowhere to dry wet swimming gear.
I would recommend staying in this accommodation but it's not a quality offering.



Sandra - Love Connemara Cottages replied more than 1 year ago
Dear Guest Thank you for your review and feedback. We have passed your feedback on to the owners for review ad to ensure door handles, paint and tiles are checked. I do apologise for these issues you experienced. It was me personally who assisted in moving your booking and I do sincerely apologise I was unable to offer you the accommodation you had originally booked. Should you require accommodation in the future please do not hesitate to contact me

Excellent all round!!

Review submitted on Thu, 30 Jul 2020
5.0
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Thank you for a great 'Staycation' for my friend and I. Your accommodation, welcome & service was top class. Letterfrack was perfect base for touring & exploring Connemara. Loved the warm hospitality also from local people.



Sandra - Love Connemara Cottages replied more than 1 year ago
Dear Guest, Thank you for your lovely review and feedback. We are delighted you enjoyed your stay and hope you will return in the future

Perfect for diamond

Review submitted on Fri, 23 Aug 2019
4.2
out of 5
Guest recommends this property
Cleanliness
5.0
Comfort
4.0
Condition
4.0
Location
4.0
Value
5.0
Customer
Service
3.0
Good apartments. A little noisy, but very clean and full equipe. Good wifi. Electricity out of the price booked, so you will have to pay there (extra not expected)



Sandra - Love Connemara Holiday Cottages replied more than 1 year ago
Dear Guest Thank you for your lovely review and feedback. We are delighted you enjoyed your stay and hope you will return in the future