Overall, happy with house and location. Plenty of space, daylight, views, well equipped. Minor negatives- bad smell on arrival, seems to come from bathroom with bath in it. Hard to get rid of it. 1/2 roll of toilet paper, no washing up liquid, 2 teabags ... a bit mean!! Should be easy to remedy these, so can recommend the property without reservation.
Henry Adams Holiday Cottages replied 19 days ago
Thank you for taking the time to leave your review. I'm very sorry there was smell on arrival we will look into this right away. I don't believe this reported to us at the time. The property is coastal and possible where you stayed during the storm it may have created this. We will take a look right away. I will ask the housekeeper to make sure sundries are well topped up! We would like them to be. Thank you!
Wonderful stay and beautiful house and area, would definitely go back. Needs a little diy fixing up.
Review submitted on Sun, 02 Jun 2024
4.3
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
5.0
Condition
3.0
Location
5.0
Value
4.0
Customer Service
5.0
The house and location was lovely, only negative was a few cupboards need fixing and a problem with main bathroom as smell wasn’t good also the outside tap had a leak. This would not stop us from going back as it was a delightful property.
Henry Adams Holiday Cottages replied 200 days ago
Thank you for your lovely review about your stay at Primrose Cottage! We're delighted to hear you enjoyed the house and location. We appreciate your comments about the cupboards, bathroom and will address these issues promptly. We have assessed the tap outside and the window cleaners hadn't turned the tap off so there was no leak it was just left on. We look forward to welcoming you back to our delightful property soon!