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The Loft

The Loft

3.9
out of 5
Ratings from 3 reviews
67% of guests
recommend
Cleanliness
2.3
Comfort
4.3
Condition
4.3
Location
5.0
Value
4.3
Customer
Service
3.0

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The Loft is a luxurious, newly refurbished, pet friendly holiday maisonette apartment, positioned in the heart of Sheringham, just moments from the bustling High Street and Blue Flag beach. The apartment boasts a stunning and stylish, open plan kitchen/dining/sitting room with sumptuous corner sofa and a large principal bedroom with king size bed, perfect for a wonderful stay in Sheringham.

A lovely situated property with recent renovation. But…

Review submitted on Wed, 16 Jul 2025
3.3
out of 5
Guest doesn't recommend this property
Cleanliness
2.0
Comfort
3.0
Condition
3.0
Location
5.0
Value
4.0
Customer
Service
3.0
Not clean when we arrived. Did tell agent but nothing more heard. Bedding and towels virtually threadbare. Kitchen well equipped. Shame it’s recently renovated and in a great spot.

Pamela from Bedford stayed at The Loft for 13 nights in June 2025


Louise - Keys Holiday Cottages replied 2 days ago
Thank you for your review, and we are so sorry that you were not satisfied with the cleaning. We take all feedback seriously and have spoken to the cleaning company involved and can assure you that all areas have now been addressed. We have also emailed you directly regarding this matter.

Not as expected

Review submitted on Tue, 04 Jun 2024
3.5
out of 5
Guest recommends this property
Cleanliness
1.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
4.0
Customer
Service
1.0
Beautiful apartment very well equipped and comfortable, could do with some oven gloves though.
Owners were fantastic but unfortunately let down by the organisational system as the apartment had not been cleaned nor bedding and towels replaced. There was no answer or response from the emergency line so the owners sorted this out for us and arranged for the cleaners to come at short notice on the Sunday of a Bank Holiday weekend.
We were then left with not enough towels so ended up sharing, as due to the Bank Holiday, we didnt want to disturb the owners again.
Location was fantastic and would not let experience put me off booking again. Having holidayed with Keys before l'm sure this is just teething problems as we were only third people to stay in this property.


Deborah from Stevenage stayed at The Loft for 3 nights in May 2024


Stunning apartment

Review submitted on Tue, 28 May 2024
4.8
out of 5
Guest recommends this property
Cleanliness
4.0
Comfort
5.0
Condition
5.0
Location
5.0
Value
5.0
Customer
Service
5.0
Excellent apartment with top quality equipment it's furniture and beds were very comfortable and opposite the pub! Always enjoy the independent shops in sheringham and the friendly staff.

H from Royston stayed at The Loft for 7 nights in May 2024